Owner's Manual

RangeMax Dual Band Wireless-N Modem Router DGND3300 User Manual

v1.0, September 2009

Chapter 8

Troubleshooting

Quick Tips .......................................................................................................................8-1

Troubleshooting with the LEDs .......................................................................................8-2

Cannot Access the Modem Router Menu .......................................................................8-4

Cannot Access the Internet ............................................................................................8-5

Checking the Configuration ......................................................................................8-5

Checking the WAN IP Address ................................................................................8-5

Troubleshooting a Network Using the Ping Utility ..........................................................8-7

Testing the LAN Path to Your Router .......................................................................8-7

Testing the Path from Your Computer to a Remote Device .....................................8-8

Problems with Date and Time ........................................................................................8-9

Wireless Connectivity .....................................................................................................8-9

Viewing Available Networks ...................................................................................8-10

Appendix A

Default Configuration and Technical Specifications

Restoring the Factory Configuration Settings ................................................................ A-1

Using the Restore Factory Settings Button ............................................................. A-1

Technical Specifications ................................................................................................ A-3

Appendix B