N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 User Manual June 2014 202-10918-05 350 East Plumeria Drive San Jose, CA 95134 USA
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Contents Chapter 1 Hardware Setup Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Internet Basic Settings Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ReadySHARE USB Storage and Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Chapter 7 Security Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Firewall Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Add Custom Services to Allow or Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Schedule for Firewall Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Device Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 VPN Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Add or Edit an Auto VPN Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Add or Edit a Manual VPN Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup Get to know your wire le ss ro ute r 1 The NETGEAR N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 is the ultimate integrated ADSL networking gateway. It offers concurrent dual-band technology that allows devices to avoid interference and also ensures top speeds and the greatest range for demanding applications, such as streaming HD video and multiplayer gaming. Complete with a built-in ADSL modem, it is compatible with all major ADSL Internet service providers.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Product Specifications • All-in-one. Built-in ADSL2+ modem and WAN Gigabit-Ethernet port for cable or fiber combined with a wireless router create the ultimate integrated home gateway. • Concurrent dual band. Ensures top speeds and the greatest range while minimizing interference. • Faster multimedia streaming.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Microsoft Internet Explorer 5.0, Firefox 2.0, Safari 1.4, or later • Use with an N600 Wireless Dual Band USB Adapter (WNDA3100 for maximum performance) Standards • IEEE 802.11 b/g/n 2.4 GHz • IEEE 802.11 a/n 5.0 GHz • Five (5) 10/100/1000 (1 WAN and 4 LAN) Gigabit Ethernet ports • Two (2) USB 2.0 ports • One (1) ADSL2+ port Performance • All-in-one.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Two (2) ports for ReadySHARE® USB storage access. Supports FAT16/32, NTFS Read/Write. • DLNA®. Stream media to DLNA media players. • Multiple SSID guest networks (separate security and access restrictions). • Broadband usage meter measures Internet usage. • Power and Wi-Fi On/Off buttons.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Unpack Your New Router Your box should contain the following items: • N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Telephone cable with RJ-11 connector • Microfilters and splitters (quantity and type vary by region) • Installation guide with cabling and router setup instructions.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Label The label on the bottom of the wireless modem router shows the router’s Restore Factory Settings button, WiFi network name (SSID), network key (password), and MAC address.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Back Panel The back panel has the Power On/Off button and port connections shown in the figure: 1. ADSL line 2. USB port 3. Gigabit-Ethernet LAN ports 4. Gigabit-Ethernet WAN port for connecting to external cable or fiber modem 5. AC power adapter input 6. Power On/Off button Figure 3. Back panel port connections Viewed from top to bottom, the back panel contains the following elements: 1.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Note: You can use either the ADSL or Gigabit-Ethernet port for WAN connectivity. 5. AC power adapter input 6. Power On/Off button Front Panel The wireless modem router front panel has the 10 status LEDs, icons, and ports shown in the figure. Note that the Wireless and WPS icons are buttons. WPS On/Off button Wireless On/Off button USB port Internet DSL 5 GHZ wireless 2.4 GHz wireless USB LAN ports Power Figure 4.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Table 1. WPS button and LED Icon LED Activity Description Solid green Indicates that wireless security has been enabled. Blinking green WPS-capable device is connecting to the device. Off WPS is not enabled. For information about the use of this button, see Wi-Fi Protected Setup (WPS) Method on page 27. Table 2. Wireless button Icon Description For information about the use of this button, see Wireless Connectivity on page 137.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Table 5. DSL LED Icon LED Activity Description Solid green You have an ADSL connection. In technical terms, the ADSL port is synchronized with an ISP’s network-access device. Blinking green Indicates that the wireless modem router is negotiating the best possible speed on the ADSL line. Off The unit is off or there is no IP connection. Table 6.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Table 9. LAN LED Icon LED Activity Description Solid green A LAN port has detected an Ethernet link with a device. Blinking green Data is being transmitted or received. Off No link is detected on these ports. Table 10. Power On/Off LED Icon LED Activity Description Solid green Power is supplied to the router. Solid red POST (power-on self-test) failure or a device malfunction has occurred.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Also be aware that when you use multiple access points, it is better if adjacent access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent access points is five channels (for example, use Channels 1 and 6, or 6 and 11).
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Two-Line ADSL Microfilter (Included) Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides connectivity for both the wireless modem router and your telephone equipment. Plug the ADSL microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and plug the wireless modem router into the jack labeled ADSL. Plugs into the ADSL line Figure 6.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Cable Your N600 Wireless Modem Router WARNING: DO not stack equipment, or place equipment in tight spaces, or in drawers. Be sure your equipment is surrounded by at least 2 inches of air space. The unit should not be wall mounted. The installation guide that came in the box has a cabling diagram on the first page. Step 2: Connect to ADSL Cable your computer. if connecting directly to a DSL line.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • The DSL LED is green when you have an ADSL connection. • The Internet LED is green when there is an Internet connection. Turn on your computer. If software usually logs you in to your Internet connection, do not run that software. Cancel it if it starts automatically.
2. Get Started with NETGEAR Genie Co n n ec t to t he wireless mo d e m ro ute r 2 This chapter explains how to use NETGEAR Genie to set up your wireless modem router after you complete cabling as described in the installation guide and in the previous chapter in this book.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Prepare to Set Up the Wireless Modem Router You can set up your wireless modem router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your wireless modem router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, computers, and other devices in the network have the settings described here.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Types of Logins and Access There are two separate types of logins that have different purposes. It is important that you understand the difference so that you know which login to use when. • Wireless modem router login logs you in to the wireless modem router interface from NETGEAR Genie. See Use NETGEAR Genie after Installation on page 25 for details about this login. Wireless network key or password.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Browse to http://routerlogin.net. • If your computer is set to a static or fixed IP address (this is uncommon), change the setting to obtain an IP address automatically from the wireless modem router. If the wireless modem router does not connect to the Internet: 1. Review your settings to be sure that you have selected the correct options and typed everything correctly. 2.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 message is displayed on the top of the screen. See Upgrade the Wireless Modem Router Firmware on page 84 for more information about upgrading firmware. Click the message when it shows up, and click Yes to upgrade the wireless modem router with the latest firmware. After the upgrade, the wireless modem router restarts.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Wireless. View or change the wireless settings for your wireless modem router. • Attached Devices. View the devices connected to your network. • Parental Controls. Download and set up parental controls to prevent objectionable content from reaching your computers. • ReadySHARE. If you connected a USB storage device to the wireless modem router, then it is displayed here. • Guest Network.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To use WPS to join the wireless network: If your wireless device supports WPS (Push 'N' Connect), follow these steps: 1. Press the WPS button on the wireless modem router top panel . 2. Within two minutes, press the WPS button on your wireless device, or follow the WPS instructions that came with the device. The device is now connected to your wireless modem router. 3. Repeat steps 1–2 to add other WPS wireless devices.
3.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Internet Basic Settings The Internet Basic Settings screen is where you view or change ISP information. 1. From the Basic Home screen, select Internet. The following screen displays: Scroll to view more settings The fields that display in the Internet Basic Settings screen depend on whether or not your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 These fields display when your ISP requires a login: • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE or PPPoA. • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. • Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the wireless modem router with Ethernet cables. Wireless devices have joined the wireless network. • # (number). The order in which the device joined the network. • IP Address.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 ReadySHARE USB Storage and Printer You can view information about a USB storage device that is connected to the wireless modem router’s USB port here. USB Storage (Basic Settings) From the Basic Home screen, select ReadySHARE to display the USB Storage (Basic Settings) screen: This screen displays the following when Basic is selected: • Network/Device Name. The default is \\readyshare.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Safely Remove a USB Device. Click to safely remove the USB device attached to your wireless modem router. You can click Refresh to update this screen. For more information about USB storage, see Chapter 5, USB Storage.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the wireless modem router. To view or change basic wireless settings: 1. On the Basic Home screen, select Wireless to display the Wireless Settings screen.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Does your wireless device or computer show up on the Attached Devices screen? If it does, then it is connected to the network. • If you are not sure what the network name (SSID) or password is, look on the label on the bottom of your wireless modem router. Wireless Settings Screen Fields Region. The location where the wireless modem router is used. Select from the countries in the list.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 The Security Options section of the Wireless Setup screen lets you change the security option and passphrase. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how. Do not disable security. Change WPA Security Option and Passphrase Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n bands. 1.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Guest Networks Adding a guest network allows visitors at your home to use the Internet without providing them with your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1. From the Basic Home screen, select Guest Network to display the following screen: 2.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n bands. Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 because it is usually implemented through hardware, while WPA-PSK is usually implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key. WPS-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients. WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed and security.
4. Genie Advanced Home Spe cif y c ustom s et t in g s This chapter contains the following sections: • Setup Wizard • WPS Wizard • VPN Wizard • Setup Menu • ADSL Setup • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • USB Storage. See Chapter 5, USB Storage. • Security. See Chapter 7, Security. • Administration. See Chapter 8, Administration. • Advanced Setup. See Chapter 9, Advanced Settings.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the wireless modem router. After setting up the wireless modem router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie. 1. Select Setup Wizard to display the following screen: 2. Select either Yes or No, I want to configure the router myself.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The wireless modem router attempts to add the WPS-capable device. The WPS LED on the top of the wireless modem router blinks green. When the wireless modem router establishes a WPS connection, the LED is solid green, and the wireless modem router WPS screen displays a confirmation message. 4.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To use the VPN Wizard: 1. Select ADVANCED > VPN Wizard. 2. Click the Next button. Enter the requested information: • Connection name. Enter an appropriate name for the connection. This name is not supplied to the remote VPN endpoint. Rather, it is used to help you manage the VPN settings. • Pre-shared key. The key has to be entered both here and on the remote VPN Gateway or the remote VPN client.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Enter the remote IP address of the gateway you want to connect to, or provide the Internet name of the gateway. The Internet name is the fully qualified domain name, as set up in a Dynamic DNS service. 4. Click the Next button. Enter the remote LAN IP address and subnet mask of the remote gateway. • If this information does not match the LAN IP address and subnet mask in the remote gateway, the secure tunnel fails to connect.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Setup Menu Select ADVANCED > Setup to display the Setup menu. The following selections are available: • Internet Setup. This is a shortcut to the same Internet Basic Settings screen that you can access from the dashboard on the Basic Home screen. See Internet Basic Settings on page 30. • ADSL Setup. Internet (ADSL) setup. See ADSL Setup on page 48. • Wireless Setup.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • VPI, VCI. Your ISP will indicate which VPI/VCI combination is used for your service. WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the wireless modem router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: • Disable Port Scan and DoS Protection.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The wireless modem router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 - MSN portal - America Online’s DSL service • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inability to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The wireless modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The wireless modem router’s default LAN IP configuration is: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the wireless modem router. • IP Subnet Mask. The LAN subnet mask of the wireless modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or wireless modem router. • RIP Direction.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the wireless modem router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N600 Modem Router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To specify prioritization of traffic, you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 4. In the QoS Policy for field, type the name of the application or game. 5. In the Priority Category list, select either Applications or Online Gaming. In either case, a list of applications or games displays in the list. 6. You can select an existing item from the list, or you can scroll and select Add a New Application or Add a New Game, as applicable. a. If you add a new entry, the QoS - Priority Rules screen expands as shown: b.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 4. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 5. From the LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually. 5.
5. USB Storage A ccess and configure a U S B sto rag e d ri ve 5 This chapter describes how to access and configure a USB storage drive attached to your wireless modem router. Be aware that the USB port on the wireless modem router can be used to connect only to USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, printers, CD drives, or DVD drives to the wireless modem router USB port.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 USB Drive Requirements The wireless modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 12. USB drive speeds Bus Speed/Sec USB 1.1 12 Mbits USB 2.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any Windows, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia. USB drive applications include: • Sharing multimedia such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Share Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The wireless modem router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet. FTP can be used to easily download shared files from the wireless modem router.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device: 1. Click the network device name or the share name in your computer’s network folders list. 2. For SMB://readyshare, click Connect.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • To add a folder, click Create Network Folder. • To edit a folder, select its radio button, and then click Edit. 3. You can use this screen to select a folder, to change the share name, or to change the read access or write access from All - no password to admin. The user name (account name) for All - no password is guest. The password for admin is the same one that is used to log in to the wireless modem router.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 You can use this screen to specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the wireless modem router. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows. • Access Method.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Read and Write Access. Show the permissions and access controls on the network folder: All - no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the wireless modem router. • Folder Name. Full path used by the network folder. • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total and Free Space.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Specify Approved USB Devices For more security, you can set up the wireless modem router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab. To set up approved USB devices: 1. Select Advanced > Advanced Setup > USB Settings. The following screen displays: 2. Click the Approved Devices button.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 3. To add an approved USB device, select it from the Available USB Devices list, and then click Add. 4. Select the Allow only approved devices check box. 5. Click Apply so that your change takes effect. If you want to work with another USB device, you have to first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 USB Storage 70
6. USB Printer Control A cce ss and configure a U S B p ri nte r 6 This chapter describes how to access and configure a USB printer attached to your wireless modem router. The USB Control Center utility allows you to control a shared USB device from your computer that is connected to the USB port on your router. The utility allows you to control a printer. The utility has to be installed on each computer on your network from which you want to control the device. You can download this utility at www.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 When you launch the USB Control Center utility, a screen similar to the following displays: This is the main screen, which shows a device icon, the description for this USB device, and its status. • Available. The device is available from the computer that you are using. • Waiting to Connect. You need to connect to this device from the computer that you are using.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Control Center Configuration Select Tools > Configuration to display the following screen: Automatically execute when logging on Windows. Select this check box to have the utility start automatically when you are logged in to Windows. Timeout. Specify the time-out value for holding the USB resource when it is not in use. Language. Select the display language for this utility.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Once the printer shows Available status, the grayed out Paused state no longer displays in the Windows Printers and Faxes window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer. Once there is any print job for this printer, the USB utility connects to this USB printer automatically, then prints. After the print job is done, the printer status returns to the Paused state.
7. Security Ke e p unwanted conte nt o ut o f yo ur n e two rk 7 This chapter explains how to use the basic firewall features of the wireless modem router to prevent objectionable content from reaching the computers and other devices connected to your network.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Firewall Rules Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 The Firewall Rules screen lists all firewall rules that have been changed from their default setting. The default rules allow all outgoing traffic and block all incoming traffic. • To change the firewall rules for outbound traffic, you need to add it from the Outbound Services screen as described in Step 2.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • BLOCK by schedule, otherwise Allow. Allow the traffic covered by this rule, unless it is blocked according to the schedule specified on the Schedule screen in Schedule for Firewall Rules on page 81. • ALLOW always. Always allow the traffic covered by this rule (this selection is the default setting). • ALLOW by schedule, otherwise Block.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Add Custom Services to Allow or Block You can define your own incoming and outgoing custom services to allow or block. Once you add your own custom services, they will be available on the Outbound Services screen (as described in Firewall Rules on page 77) and the Port Forwarding/Inbound Services screen (as described in Port Forwarding and Triggering on page 105). To add a custom service: 1. Click Add Custom Service to add a service.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Schedule for Firewall Rules You can specify the days and time that you want to block Internet access. To specify the firewall rule schedule: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen and specify which alerts you want to receive and how often. To set up email notifications: 1. Select Advanced > Security > E-mail to display the following screen: 2. To receive email logs and alerts from the wireless modem router, select the Turn E-mail Notification On check box. 3.
8. 8 Administration Man age your net work This chapter describes the settings for administering and maintaining your wireless modem router and home network. See also Remote Management on page 118 for information about upgrading or checking the status of your wireless modem router over the Internet, and Traffic Meter on page 121 for information about monitoring the volume of Internet traffic passing through your wireless modem router’s Internet port.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Upgrade the Wireless Modem Router Firmware The wireless modem router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 View Wireless Modem Router Status To view wireless modem router status and usage information, select Advanced Home, or select Administration > Router Status to display the following screen: Wireless Modem Router Information Hardware Version. The wireless modem router model. Firmware Version. The version of the wireless modem router firmware. It changes if you upgrade the wireless modem router firmware. GUI Language Version.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 IP Address. The IP address being used by the Internet (WAN) port of the wireless modem router. If no address is shown or the address is 0.0.0, the wireless modem router cannot connect to the Internet. Connection. This shows if the wireless modem router is using a fixed IP address on the WAN. If the value is DHCP Client, the wireless modem router obtains an IP address dynamically from the ISP. IP Subnet Mask.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To change the polling frequency, enter a time in seconds in the Poll Interval field, and click Set Interval. To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 10. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the wireless modem router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region. The geographic region where the wireless modem router is being used. It might be illegal to use the wireless features of the wireless modem router in some parts of the world. Channel.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Guest Network (2.4 GHz and 5 GHz) Name (SSID). The 11N wireless network name (SSID) used by the wireless modem router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the wireless modem router is enabled. If this feature is not enabled, the Wireless LEDs on the front panel are off. Broadcast Name. Indicates whether the wireless modem router is broadcasting its SSID.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 View VPN Status The log is a detailed record of the websites you accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user. To view the details of recent VPN activity log: 1. Select ADVANCED > Administration > VPN Status The VPN Status/Log screen shows the details of recent VPN activity. 2.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 The VPN Status/Log screen shows the details of recent VPN activity. 2. Click the Clear Log button. The log entries are cleared.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user. Select Advanced > Administration > Logs. The Logs screen displays. The Logs screen shows the following information: • Date and time.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Back Up Settings To back up the wireless modem router’s configuration settings: 1. Select Advanced > Administration > Backup Settings to display the following screen: 2. Click Backup Settings to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: 1.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Either you can use the Restore Factory Settings button on the back of the wireless modem router (see Factory Settings on page 142), or you can click the Erase button in this screen. Erase sets the user name to admin, the password to password, and the LAN IP address to 192.168.1.1, and enables the wireless modem router’s DHCP.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To set up password recovery: 1. Select the Enable Password Recovery check box. 2. Select two security questions, and provide answers to them. 3. Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Reboot the Router. Click this button to perform a remote restart of the router. Use this operation if the router seems to have become unstable or is not operating normally. Note: Rebooting will break any existing connections either to the router (such as this one) or through the router (for example, LAN users accessing the Internet). However, connections to the Internet are automatically reestablished when possible.
9. 9 Advanced Settings Fin e tuning your net wo rk This chapter describes the advanced features of your wireless modem router. The information is for users with a solid understanding of networking concepts who want to set the wireless modem router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the Advanced Wireless Settings screen: The following settings are available in this screen: • Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless modem router by clearing this check box. Select this check box again to enable the wireless portion of the wireless modem router.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 You can use this feature to turn off the wireless signal from your wireless modem router at times when you do not need a wireless connection. For instance, you could turn it off for the weekend if you leave town. • WPS Settings.You can add WPS devices to your network. • AP Mode. You can make the DGND3700v2 function as an access point. • Wireless Card Access List.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 From the Wireless Card Access List screen, click Add to display the Wireless Card Access Setup screen. On this screen you can restrict access to your network to specific devices based on their MAC address.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Wireless Repeating Function (WDS) You can set the N600 Modem Router up to be used as a wireless access point (AP). Doing this enables the wireless modem router to act as a wireless repeater. A wireless repeater connects to another wireless wireless modem router as a client where the network to which it connects becomes the ISP service. Wireless repeating is a type of Wireless Distribution System (WDS).
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Wireless Repeater. The wireless modem router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point. The DGND3700v2 wireless modem router is always in dual-band concurrent mode, unless you turn off one radio.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Disable Wireless Client Association. If your wireless modem router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box. - If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the wireless modem router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 modem router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your wireless modem router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 router, you can tell the wireless modem router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your wireless modem router ignores any inbound traffic that is not a response to your own outbound traffic.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time. • Port forwarding is configured for a single computer on your network. • Port triggering requires that you know the computer’s IP address in advance.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. Click Add to display the following screen: 3. From the Service list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 111. 4. From the Action list, select the action that you want.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 5. In the corresponding Send to LAN Server field, enter the last digit of the IP address of your local computer that will provide this service. 6. Click Apply. The service appears in the list in the screen. Add a Custom Service To define a service, game, or application that does not appear in the Service Name list, you have to first determine which port number or range of numbers is used by the application.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry: 1. Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. 2. In the table, select the radio button next to the service name. 3. Click Edit Service or Delete Service.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP) according to the instructions in Universal Plug and Play on page 119. To set up port triggering, you need to know which inbound ports the application needs.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 5. Click Add Service to display the following screen: 6. In the Service Name field, type a descriptive service name. 7. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 8. Select the service type, either TCP or UDP or both (TCP/UDP).
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Your wireless modem router contains a client that can connect to the Dynamic DNS service provided by DynDNS.org. First visit their website at http://www.dyndns.org and obtain an account and host name that you configure in the wireless modem router. Then, whenever your ISP-assigned IP address changes, your wireless modem router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Static Routes Static routes provide additional routing information to your wireless modem router. Under usual circumstances, the wireless modem router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple wireless modem routers or multiple IP subnets located on your network.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only. 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Remote Management The remote management feature lets you upgrade or check the status of your N600 Modem Router over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the wireless modem router’s default login password to a very secure password.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply to have your changes take effect. 6.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically. To set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select the IPv6 connection type from the list. Your Internet service provider (ISP) can provide this information. • If your ISP did not provide details, you can select IPv6 Tunnel.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: 2. To enable the Traffic Meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: • No Limit.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Device Mode When the wireless modem router is in Router mode, this screen allows switching to Modem mode, where the wireless modem router acts as a pure bridge or DSL modem. Routing, firewall, wireless support, USB, and the traffic meter are not available in Modem mode.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 There are two types of VPN policies: • Manual. All settings (including the keys) for the VPN tunnel are input manually at each end (both VPN endpoints). No third-party server or organization is involved. • Auto. Some parameters for the VPN tunnel are generated automatically. This process requires using the IKE (Internet Key Exchange) protocol to perform negotiations between the two VPN endpoints. To manage the VPN policies: 1.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Apply. Save any changes to the Enable setting for each policy. • Cancel. Discard any unsaved changes to the Enable setting for each policy. • Add Auto Policy. Change to the input screen for an Auto policy. When the new policy is saved, it appears in the bottom row of the Policy Table. See Add or Edit an Auto VPN Policy on page 125. • Add Manual Policy. Change to the input screen for a Manual policy.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 - Remote VPN Endpoint. If the remote endpoint has a dynamic IP address, select Dynamic IP Address. No address data input is required. Otherwise, select the desired option (IP address or domain name) and enter the address of the remote VPN endpoint you wish to connect to. The remote VPN endpoint must have this VPN gateway’s address entered as its remote VPN endpoint. - IKE Keep Alive.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • - Direction/Type. This setting is used when determining if the IKE policy matches the current traffic. Select the desired option. - Responder only. Incoming connections are allowed, but outgoing connections are blocked. - Initiator and Responder. Both incoming and outgoing connections are allowed. - Exchange Mode. Currently, only Main Mode is supported. Ensure that the remote VPN endpoint is set to use Main Mode.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 This setting applies to both IKE and IPSec SAs. When configuring the remote endpoint to match this setting, you might need to specify the key group used. For this device, the key group is the same as the DH Group setting in the IKE section. 4. Click the Apply button when done. Add or Edit a Manual VPN Policy A Manual VPN policy requires all settings (including the keys) for the VPN tunnel to be manually input at each end (both VPN endpoints).
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 • Local LAN. These settings identify which computers on your LAN are covered by this policy. For each selection, data must be provided as follows: - Single address. Enter an IP address in the Single/Start IP address field. Typically, this setting is used when you wish to make a single server on your LAN available to remote users. - Range address.
10. Troubleshooting D iagn os e and solve pro b le ms 10 This chapter provides information to help you diagnose and solve problems you might have with your wireless modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the wireless modem router and computers. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the wireless modem router and wait two minutes. 5. Turn on the computers.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Troubleshoot with the LEDs After you turn on power to the wireless modem router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. Verify that the Power LED turns red within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify that: • The Power LED is solid green. • The Internet LED is on.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 LEDs Never Turn Off When the wireless modem router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the wireless modem router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the wireless modem router recovers. • Press and hold the Restore Factory Settings button to return the wireless modem router to its factory settings.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Cannot Log In to the Router If you are unable to log in to the wireless modem router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the wireless modem router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the wireless modem router.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 To check the WAN IP address: 1. Start your browser, and select an external site such as http://www.netgear.com. 2. Access the wireless modem router interface at http://www.routerlogin.net. 3. Select Administration > Router Status. 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your wireless modem router has not obtained an IP address from your ISP.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the wireless modem router. 2. Select Administration > Router Status. 3. Click Connection Status.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection. If the wireless modem router does not save changes you have made in the browser interface, check the following: • When entering configuration settings, be sure to click Apply before moving to another screen or tab, or your changes could be lost. • Click Refresh or Reload in the web browser.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 If you disabled the wireless modem router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Test the LAN Path to Your Router You can ping the wireless modem router from your computer to verify that the LAN path to your wireless modem router is set up correctly. To ping the wireless modem router from a computer running Windows: 1. From the Windows toolbar, click Start, and then select Run. 2. In the field provided, type ping followed by the IP address of the wireless modem router, as in this example: ping www.routerlogin.net 3.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 where is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly, replies like those shown in the previous section are displayed. If you do not receive replies: • Check that your computer has the IP address of your wireless modem router listed as the default gateway.
A. Supplemental Information Fac to ry set t ings and te chni ca l specifications A This appendix provides factory default settings and technical specifications for the N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Factory Settings You can return the wireless modem router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button on the back of the router for at least five seconds. The wireless modem router resets and returns to the factory settings. Your device returns to the factory configuration settings shown in the following table. Table 13.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Table 13.
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 Table 14. DGND3700v2 Router specifications (continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-Tx, RJ-45 WAN 10BASE-T or 100BASE-Tx, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.
Index configuration file 92, 93 connecting wirelessly 17 country setting 43 crossover cable 133 CTS/RTS Threshold 98 custom service (port forwarding) 111 A AC power adapter input 14 access remote 118 viewing logs 92 access points 101 accessing remote computer 105 adding custom services 111 guest network 39 priority rules 56 QoS policy 55 wireless devices 27 address reservation 54 ADSL microfilters 18 ADSL port 13 ADSL setup 48 advertisement period 120 alerts, emailing 82 applications, QoS for online gaming
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 resetting 12 restoring 93 file sharing 62 firmware version 85 firmware, upgrading 25, 84 fragmentation length 98 fragmented data packets 50 front panel 14 G games, online, QoS for 56 gateway IP address 31 Genie, NETGEAR setup, initial 24 using, after installation 25 guest networks 39, 89 H host name 30 host, trusted 76 I inbound traffic, allowing or blocking 105 Internet connection IPv6 121 setting up 30 troubleshooting 134 Internet LEDs, tr
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 O On/Off button 14 On/Off LED 17 one-line ADSL microfilter 18 outgoing mail server 82 P packets, fragmented 50 Parental Controls 33 passphrases, changing 38 passwords recovering 94 restoring 138 photos, sharing 62 poll interval 86 port filtering 77 port forwarding 105, 108, 109 port numbers 77 port status 86 port triggering 105, 106, 109, 112 ports, back panel 13 positioning the router 17 power adapter, AC 14 Power LED, troubleshooting 132 PPP
N600 Wireless Dual Band Gigabit ADSL2+ Modem Router DGND3700v2 U Universal Plug and Play (UPnP) 119 up time, system 86 upgrading firmware 25, 84 USB advanced configuration 65 advanced settings 119 basic storage settings 63 drive requirements 61 file sharing 62 ReadySHARE access 61, 64 remote computer connection 69 specifying approved devices 68 unmounting a USB drive 67 USB devices, approved 68 USB port 15 USB port LED 16 USB printer 71, 73 USB speaker 74 user-defined services 80 WPA-PSK/WPA2-PSK mixed mo