ADSL2+ Modem Router DM111PSPv2 User Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA 202-10449-01 December 2008 v1.
© 2008 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR, the NETGEAR logo, and Smart Wizard are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders.
European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc. tímto prohlašuje, že tento ADSL2+ Modem Router DM111PSPv2 je ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR, Inc.
Magyar [Hungarian] Alulírott, NETGEAR, Inc. nyilatkozom, hogy a ADSL2+ Modem Router DM111PSPv2 megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym NETGEAR, Inc. oœwiadcza, ¿e ADSL2+ Modem Router DM111PSPv2 jest zgodny z zasadniczymi wymogami oraz pozosta³ymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] NETGEAR, Inc.
When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. Product and Publication Details Model Number: DM111PSPv2 Publication Date: December 2008 Product Family: Modem Router Product Name: ADSL2+ Modem Router DM111PSPv2 Home or Business Product: Home Language: English Publication Part Number: 202-10449-01 v v1.
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Contents ADSL2+ Modem Router DM111PSPv2 User Manual About This Manual How to Use This Book ...................................................................................................... xi Conventions, Formats, and Scope ...................................................................................xii How to Use This Manual .................................................................................................xiii How to Print This Manual .............................................
ADSL2+ Modem Router DM111PSPv2 User Manual Diagnostic Utilities and Rebooting the Modem Router ................................................. 2-11 Running Diagnostics Tests ..................................................................................... 2-11 Routing Table .........................................................................................................2-12 Remote Access ...........................................................................................................
ADSL2+ Modem Router DM111PSPv2 User Manual Cannot Log in to the Modem Router ..............................................................................6-4 Modem Router Does Not Save Configuration Changes .................................................6-6 Troubleshooting the Internet Connection ........................................................................6-6 Troubleshooting PPPoE or PPPoA Connection .......................................................
ADSL2+ Modem Router DM111PSPv2 User Manual x v1.
About This Manual The NETGEAR® ADSL2+ Modem Router DM111PSPv2 User Manual describes how to install, configure and troubleshoot the ADSL2+ Modem Router. The information in this manual is intended for readers with intermediate computer and Internet skills. How to Use This Book This document describes configuration menu commands for the ADSL2+ Modem Router software. The commands can all be accessed from the Web interface.
ADSL2+ Modem Router DM111PSPv2 User Manual Conventions, Formats, and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: • • Typographical Conventions. This manual uses the following typographical conventions: Italic Emphasis, books, CDs, file and server names, extensions Bold User input, IP addresses, GUI screen text Fixed Command prompt, CLI text, code italic URL links Formats.
ADSL2+ Modem Router DM111PSPv2 User Manual For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents.” Note: Product updates are available on the NETGEAR, Inc. website at http://kbserver.netgear.com. How to Use This Manual The HTML version of this manual includes the following: • Buttons, at a time.
ADSL2+ Modem Router DM111PSPv2 User Manual – Printing a PDF version of the complete manual. Use the Complete PDF Manual link at the top left corner of any page. • Click the Complete PDF Manual link at the top left corner of any page in the manual. The PDF version of the complete manual opens in a browser window. • Click the print icon in the upper left corner of your browser window.
Chapter 1 Configuring Your Internet Connection This chapter describes how to configure your ADSL2+ Modem Router Internet connection. When you perform the initial configuration of your modem router using the Resource CD as described in the ADSL2+ Modem Router Setup Manual, these settings are configured automatically for you. This chapter provides further details about these settings, as well as instructions on how to log in to the modem router for further configuration.
ADSL2+ Modem Router DM111PSPv2 User Manual NETGEAR modem and gateway products are designed to be compatible with major ISPs in North America including Earthlink, AT&T, Qwest, and Verizon. For any NETGEAR product installation support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support for NETGEAR products may be limited. Please only call your ISP to obtain the log in user name and password.
ADSL2+ Modem Router DM111PSPv2 User Manual A window similar to the following login window opens: Figure 1-1 Note: After you log in to the modem router, you will have the option of changing the modem router’s LAN IP address. If you do so, you will need to use the revised IP address to log in to the modem router in the future. 2. Type admin for the user name, password for the password, and then click OK. The Connect to Internet screen displays: Figure 1-2 Configuring Your Internet Connection 1-3 v1.
ADSL2+ Modem Router DM111PSPv2 User Manual Figure 1-2 on page 1-3 shows whether or not the modem router is connected to the Internet, and the basic Internet connection settings. Setting Up Your Modem Router Manually If you elect not to use the Smart Wizard, you can set up the modem router manually. However, you need to prepare the following before you can set up your modem: • Active Internet service provided by an Asymmetric Digital Subscriber Line (ADSL) account.
ADSL2+ Modem Router DM111PSPv2 User Manual • Quick Setup. You are prompted to configure the Internet connection and LAN settings. See “Using Quick Setup to Configure the Modem Router” on page 1-6. Using the Setup Wizard to Auto-Detect the Internet Connection To use the Setup Wizard to assist with configuration or to view the Internet connection settings: 1. Select Setup Wizard from the main menu, and the following screen displays: Figure 1-3 2. To use the Setup Wizard, select Yes, and then click Next.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 1-1. Auto-Detected Internet Connection Types (continued) Connection Type ISP Information Fixed IP (Static) Account Setup 1. If required, enter the account name and domain name from your ISP. 2. Select Use Static IP Address or Use IP Over ATM (IPoA — RFC1483 Routed) according to the information from your ISP. If you select IPoA, the modem router will detect the gateway IP address, but you still need to provide the modem router IP address. 3.
ADSL2+ Modem Router DM111PSPv2 User Manual 2. To bypass the Setup Wizard, select No, and then click Next. The Quick Setup screen displays: Figure 1-5 3. Enter the settings in each Quick Setup screen. These settings are described in Table 1-2. 4. Click Finish to save the settings and reboot the modem router. The following table describes the settings for the Quick Setup screens. Table 1-2. Quick Setup Screen Settings Screen Name Settings Quick Setup Enter the following settings: • VPI.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 1-2. Quick Setup Screen Settings (continued) Screen Name Settings Configure Internet ConnectionPPP User Name and Password Enter the PPP user name and password that you use to log on. These fields are case-sensitive. Specify how the session must be established: • Always On. Enables the connection to be active continuously. • Dial on Demand. Activates the connection when there is demand.
Chapter 2 Managing Your Modem Router This chapter describes how to perform management tasks on your ADSL2+ Modem Router DM111PSPv2. To use the features described in this chapter, log in to the modem router as described in “Logging In to the Modem Router” on page 1-2.
ADSL2+ Modem Router DM111PSPv2 User Manual 2. Optionally, enter a new user name. 3. Enter the old password. 4. Type the new password and confirm the new password. 5. Optionally, enter a new value in minutes to specify when the administrator login times out. The default is 5 minutes. 6. Click Apply to save your settings. Backing Up, Restoring, or Erasing Your Settings The configuration settings of the modem router are stored in a configuration file in the modem router.
ADSL2+ Modem Router DM111PSPv2 User Manual Restoring the Configuration from a File 1. In the Maintenance section of the main menu, select Backup Settings to display the Backup Settings screen as shown in Figure 2-2. 2. Enter the full path to the file on your network or click the Browse button to locate the file. 3. When you have located the .cfg file, click the Restore button to upload the file to the modem router. 4. The modem router will then reboot automatically.
ADSL2+ Modem Router DM111PSPv2 User Manual To upgrade the modem router firmware: Note: NETGEAR recommends that you back up your configuration before doing a firmware upgrade. After the upgrade is complete, you may need to restore your configuration settings. 1. Download and unzip the new software file from the NETGEAR website. The Web browser used to upload new firmware into the modem router must support HTTP uploads. NETGEAR recommends using Microsoft Internet Explorer 5.0 or above. 2.
ADSL2+ Modem Router DM111PSPv2 User Manual Network Management Information The modem router provides a variety of status and usage information which is discussed below. Viewing the Router Status To view the router status, select Router Status in the Maintenance section of the main menu. The following screen displays: Figure 2-4 Managing Your Modem Router 2-5 v1.
ADSL2+ Modem Router DM111PSPv2 User Manual The following table explains the fields on the Router Status screen. Table 2-1. Router Status Fields Field Description System Up Time The time that the modem router has been connected to the Internet in the format days:hours:minutes:seconds. Account Name The account name assigned to the modem router during setup. Firmware Version The modem router firmware version. This value will change if you upgrade your modem router.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 2-1. Router Status Fields (continued) Field Router Description Router Status The connection status of the modem router. Downstream Connection Speed The speed at which the modem router is receiving data from the ADSL line. Upstream Connection Speed The speed at which the modem router is transmitting data to the ADSL line. VPI The Virtual Path Identifier setting. VCI The Virtual Channel Identifier setting.
ADSL2+ Modem Router DM111PSPv2 User Manual Viewing the ADSL Line Status In the Maintenance section of the main menu, select ADSL Line Status to display the following screen: Figure 2-6 The upper table in Figure 2-6 indicates how the modem router has detected the ADSL parameters are configured, except for the “Line Up Time”, which indicates the time elapsed since the last reset or power cycle. The lower table in Figure 2-6 provides information about the quality of upstream and downstream data.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 2-2. Statistics Fields (continued) Field Noise Margin Description This is the signal-to-noise ratio and is a measure of the quality of the signal on the line. The higher the margin, the better the quality. Line Attenuation The line attenuation will increase the further you are physically located from your ISP’s facilities. Output Power Indicates the strength of the upstream and downstream signals.
ADSL2+ Modem Router DM111PSPv2 User Manual 2. Specify the settings for the log: • Log. Enable or disable the log. • Log Level. Specify the type of information logged: – – – – – – – – Emergency Alert Critical Error Warning Notice Informational Debugging • Display Level. Specify the type of logged messages that are displayed. The selections are the same as the ones listed under Log Level above. • Mode. Local, Remote, or Both Local and Remote. 3. Click Apply so that your changes take effect.
ADSL2+ Modem Router DM111PSPv2 User Manual Diagnostic Utilities and Rebooting the Modem Router The modem router has a diagnostics feature. You can use the Diagnostics screen to perform the following functions from the modem router: • Perform a diagnostic test to check that the unit is working properly. • Display the Routing Table to identify what other modem routers the modem router is communicating with.
ADSL2+ Modem Router DM111PSPv2 User Manual Figure 2-10 Routing Table On the Diagnostics screen, click Display. The following figure shows a typical routing table. Figure 2-11 2-12 Managing Your Modem Router v1.
ADSL2+ Modem Router DM111PSPv2 User Manual Remote Access You can set up the modem router to allow remote access. 1. In the Advanced section of the main menu, select Remote Management. The following screen displays: Figure 2-12 2. Select the Internet connection for which you want to allow remote access from the drop-down list. 3. Select the check box for the remote access that you want to allow. The selections are: • Web Browser. Select this check box to configure remote control through HTTP.
ADSL2+ Modem Router DM111PSPv2 User Manual • PING. Select this check box to configure the modem router to reply to a ping command under a DOS prompt. 4. As an optional step, you can specify authorized IP addresses that can be used to access the modem router. To do so, click Authorized Host IP Address List. Figure 2-13 To authorize Internet hosts for remote for remote access: a. Select the Internet connection for which you want to allow remote access from the drop-down list. b.
Chapter 3 Security and Firewall Protection This chapter describes how to use the basic firewall features of the ADSL2+ Modem Router DM111PSPv2 to protect your network. This chapter includes: • • • “Firewall Settings” in the following section “Configuring a DMZ Host” on page 3-10 “Enabling Universal Plug and Play (UPnP)” on page 3-11 Firewall Settings You can set up the modem router to use IP packet filtering firewall rules and to use the advanced features, port forwarding and port triggering.
ADSL2+ Modem Router DM111PSPv2 User Manual Before starting, you need to determine which type of protocol, service, application, or game you will provide, and the IP address of the computer that will provide the service. Be sure that the computer’s IP address never changes. Note: To assure that the same computer always has the same IP address, use the reserved IP address feature. See “Reserved IP Addresses” on page 4-4.
ADSL2+ Modem Router DM111PSPv2 User Manual To set up firewall rules: 1. In the Advanced section of the main menu, select Firewall Rules to display the Firewall Rules screen: Figure 3-1 2. Enable IP filtering by selecting the Enabled radio button. 3. Select a radio button to display and set up outbound traffic firewall rules or inbound traffic firewall rules: • Outbound Traffic. The table displays the outbound traffic rules (if any were set up).
ADSL2+ Modem Router DM111PSPv2 User Manual Outbound Firewall Traffic Rules When the Outbound Traffic radio button is selected and you click Add in the Firewall Rules screen (see Figure 3-1 on page 3-3), the Add New Outbound IP Filtering Rule screen displays (see following page). Figure 3-2 Create a new outbound IP filtering rule, and then click Apply to add the rule to the outbound traffic rules table in the Firewall Rules screen (see Figure 3-1 on page 3-3).
ADSL2+ Modem Router DM111PSPv2 User Manual Table 3-1. Outbound IP Filtering Rule Settings (continued) Settings Description Source IP Address Make a selection from the drop-down list: • ALL. The rule applies to all source IP addresses. • SINGLE. Enter the source IP address in the “IP addr.” field. • SUBNET. Enter the source IP address in the “IP addr.” field and the subnet address in the “NetMask” field. Destination IP Address Make a selection from the drop-down list: • ALL.
ADSL2+ Modem Router DM111PSPv2 User Manual Create a new inbound IP filtering rule, and then click Apply to add the rule to the inbound traffic rules table in the Firewall Rules screen (see Figure 3-1 on page 3-3). Table 3-1 describes the settings on the Add New Inbound IP Filtering Rule screen. Table 3-2. Inbound IP Filtering Rule Settings Settings Description Allow Traffic Select a radio button • Yes. The new rule is used to allow inbound traffic. • No.
ADSL2+ Modem Router DM111PSPv2 User Manual Note: Some residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP may periodically check for servers and may suspend your account if it discovers any active services at your location. If you are unsure, refer to the acceptable use policy of your ISP. To configure port forwarding: 1. In the Advanced section of the main menu, select Port Forwarding, and then click Add.
ADSL2+ Modem Router DM111PSPv2 User Manual Figure 3-5 – – – Next to From Internet Host IP Address, select ALL (the default) to allow this service to be used by everyone in your network. Otherwise, select SINGLE and enter the IP address of one computer to restrict the service to a particular computer, or SUBNET to restrict the service to a subnet. Next to Forward to Internal Host IP Address, enter the IP address of the internal host.
ADSL2+ Modem Router DM111PSPv2 User Manual Note: If you use applications such as multi-player gaming, peer-to-peer connections, real time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable UPnP (see “Enabling Universal Plug and Play (UPnP)” on page 3-11). To configure port triggering: 1. In the Advanced section of the main menu, select Port Triggering, and then click Add. Figure 3-6 2.
ADSL2+ Modem Router DM111PSPv2 User Manual Figure 3-7 – To specify the rules, select the Protocol from the drop-down list, and fill in the Starting Port and Ending Port fields. This information can be obtained from the game or applications manual or the product’s support website. 3. When you are finished making changes, click Apply so that your changes take effect.
ADSL2+ Modem Router DM111PSPv2 User Manual By default, there is no DMZ host, and the Discarded radio button is selected. To activate a DMZ host: 1. Select the Forwarded to the DMZ host radio button. 2. Enter the IP address for the DMZ host. 3. Click Apply. Enabling Universal Plug and Play (UPnP) Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.
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Chapter 4 Advanced Configuration This chapter describes how to perform advanced configuration for you ADSL2+ Modem Router DM111PSPv2. For Advanced firewall settings, see Chapter 3, “Security and Firewall Protection.” For advanced WAN settings, see Chapter 5, “Advanced WAN Configuration.” To use the features described in this chapter, log in to the modem router as described in “Logging In to the Modem Router” on page 1-2.
ADSL2+ Modem Router DM111PSPv2 User Manual Figure 4-1 2. Check the LAN IP address of your router, which is usually printed on a label on the bottom or at the rear of the device. Note how the address is comprised of four numbers separated by period characters.
ADSL2+ Modem Router DM111PSPv2 User Manual 3. By default, most routers (and all NETGEAR routers) include an active DHCP server. If this is the case for your router, select the Off radio button to disable the DHCP server in the modem router. 4. If you changed the LAN IP address or DHCP server setting (Table 4-1 explains the fields and buttons on the LAN IP Setup screen), click Apply to make the new settings take effect.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 4-1. LAN IP Settings (continued) Settings Description DHCP Server Configuration DHCP Server On The modem router is set up by default to be a DHCP server, which provides TCP/IP configuration for computers that are connected to it. You can either use the default settings or specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address.
ADSL2+ Modem Router DM111PSPv2 User Manual 3. In the Assigned IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.2. 4. Click Apply to enter the reserved address into the table. Note: The reserved address will not be assigned until the next time the computer contacts the DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and renew. To delete a reserved address entry: 1.
ADSL2+ Modem Router DM111PSPv2 User Manual To configure a static route: 1. In the Advanced section of the main menu, select Static Routes to display the Static Routes screen: Figure 4-2 2. Click Add to display the Add New Static Route screen. Figure 4-3 3. In the IP Address field, enter the IP address of the final destination. 4. In the Netmask field, enter the subnet mask of the final destination. 5. Specify how the packets must be forwarded by selecting a radio button: • Gateway IP Address.
ADSL2+ Modem Router DM111PSPv2 User Manual • WAN Interface. Forward packets to a WAN interface by selecting one from the dropdown list. 6. Click Apply to save your changes and to add the static route to the routing table in the Static Routes screen. To delete a static route from the routing table, click the trashbin icon in the Delete column next to the static route that you want to delete.
ADSL2+ Modem Router DM111PSPv2 User Manual Internet Time Settings To synchronize your router with other network devices, you can set its time manually or with an Internet time server. In the Advanced section of the main menu, select Internet Time. The following screen displays: Figure 4-5 The following settings are available in this screen: • Update Now. Click this button to refresh the current time. • Set Time by (Time Server or Manual). The default setting is Manual.
ADSL2+ Modem Router DM111PSPv2 User Manual Enabling VoIP Connections You can use the NAT ALG (Network Address Translation/Application Level Gateway) settings to allow simultaneous VoIP phone calls. To specify the NAT ALG configuration: 1. In the Advanced section of the main menu, select NAT ALG to display the following screen: Figure 4-6 2. Select the Enable SIP ALG check box to allow VoIP clients to make two or more simultaneous VoIP phone calls through the modem router. 3.
ADSL2+ Modem Router DM111PSPv2 User Manual 4-10 Advanced Configuration v1.
Chapter 5 Advanced WAN Configuration This chapter describes how to perform advanced WAN configuration for your modem router. To use the features described in this chapter, log in to the modem router as described in “Logging In to the Modem Router” on page 1-2.
ADSL2+ Modem Router DM111PSPv2 User Manual The following table describes the settings on the WAN Setup screen. Table 5-1. WAN Setup Field Description PVC Name Connect hyperlink Connection link name. Click the Connect hyperlink to connect to the WAN. VPI/VCI The VPI/VCI settings (see Table 5-3 on page 5-4 for an explanation of these settings). Category UBR (Unspecified Bit Rate), a guaranteed QoS for ATM networks. Protocol PPPoE LLC/SNAP (Logical Link Control/Sub Network Access Protocol).
ADSL2+ Modem Router DM111PSPv2 User Manual To add a new WAN connection: 1. On the WAN Setup screen, click Add, and the following screen displays: Figure 5-2 2. Enter or select the ATM PVC settings that are explained in the following table. Your ISP will advise you which settings to use. Table 5-2. ATM PVC Settings Setting Description VPI The virtual path identifier specifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255.
ADSL2+ Modem Router DM111PSPv2 User Manual 3. Click Next to continue. The Connection Type screen displays. Figure 5-3 4. Enter or select the Internet connection type settings that are explained in the following table. Your ISP will advise you which settings to use. Table 5-3. Internet Connection Type Settings Setting Description Protocol • • • • Encapsulation Type • LLC/SNAP (the default setting) • VC MUX Enable QoS Quality of Service (QoS) support is enabled by default. Enable 802.
ADSL2+ Modem Router DM111PSPv2 User Manual 5. Click Next to continue. The WAN IP Settings screen displays. Figure 5-4 6. Enter or select the WAN IP settings that are explained in the following table. Your ISP will advise you which settings to use. Table 5-4. WAN IP Settings Setting Description IP address Select a radio button for the IP address setting: • Obtain an IP address automatically. The modem router acquires the IP address automatically. • Use the following IP address.
ADSL2+ Modem Router DM111PSPv2 User Manual 7. Click Next to continue. The PPP User Name and Password screen displays. Figure 5-5 8. Enter or select the PPP user name and password settings that are explained in the following table. Your ISP will advise you which settings to use. Table 5-5. PPP User Name and Password Settings Setting Description PPP User Name Enter your user name. PPP Password Enter your password, Session establishment Enter the PPP user name and password that you use to log on.
ADSL2+ Modem Router DM111PSPv2 User Manual 10. Click Apply to save your settings and add the WAN connection to the WAN connection table in the WAN Setup screen (see Figure 5-1 on page 5-1). If you first need to make changes, click Back to go to the previous screen. Selecting Your Domain Name Server (DNS) By default, the domain name server (DNS) is enabled, and the modem router accepts the first received DNS assignment from the PVCs when the Internet connection is established.
ADSL2+ Modem Router DM111PSPv2 User Manual Static DNS You can specify DNS mapping between names and IP addresses for your local hosts. In the Advanced section of the main menu, select Static DNS. The following screen displays: Figure 5-7 To map additional local host names to IP addresses, click the More Mapping hyperlink. When you have finished specifying the static DNS configuration, click Apply so that your changes take effect.
ADSL2+ Modem Router DM111PSPv2 User Manual To configure dynamic DNS: Warning: If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the dynamic DNS service will not work because private addresses will not be routed on the Internet. 1. From the main menu, select Dynamic DNS to display the Dynamic DNS screen (see Figure 5-8). 2. Next to Dynamic DNS, select the Enabled radio button. The screen expands to display the fields that enable you to configure dynamic DNS. Figure 5-8 3.
ADSL2+ Modem Router DM111PSPv2 User Manual 6. The fields that are displayed depend on the DNS service provider that you have selected. Enter the following information: • User Name or E-mail. Enter your user name or e-mail address that is associated with your dynamic DNS account. • Password or Key. Enter your password or key that is associated with your dynamic DNS account. HostName.DomainName. Enter the host name that the dynamic DNS service provider gave you.
ADSL2+ Modem Router DM111PSPv2 User Manual 2. To add new IP QoS traffic rule, click Add. The following screen displays: Figure 5-10 3. Enter the settings for each field as described in Table 5-6. 4. Click Apply to save your settings and to add the traffic rule to the IP QoS table. To delete a traffic rule f rom the IP QoS table, select the check box to the right of the traffic rule, then click Delete. Table 5-6.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 5-6. IP QoS Traffic Rule Settings (continued) Settings Description Traffic Destination MAC Address Conditions and MAC Mask (continued) Protocol Enter the destination MAC address and, if applicable, the MAC mask address of the traffic destination. Select a protocol (TCP/UDP, TCP, UDP, ICMP) from the dropdown list. Source IP Address and Subnet Mask Enter the source IP address and, if applicable, the subnet mask address of the traffic source.
ADSL2+ Modem Router DM111PSPv2 User Manual To view or change the TR 069 settings: 1. In the Advanced section of the main menu, select TR 069 Client. The TR-069 Client Configuration screen displays: Figure 5-11 2. Use one of the following methods to enter the setting values for each field: • Click Get RPC Methods to automatically download the settings values for each field. (RPC stands for remote procedure call.) This option functions only when the without SSL radio button is selected.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 5-7. TR 069 Client Configuration Settings Settings Description Internet Connection Select the Internet connection for which you want to configure TR 069 Client Configuration from the drop-down list. Connect to ACS Select to connect to an ACS (auto configuration server) with or without SSL (Secure Socket Layer) protocol: • without SSL. Select this mode if the ACS URL starts with http://. • with SSL. Select this mode if the ACS URL starts with https://.
Chapter 6 Troubleshooting This chapter provides information about troubleshooting your ADSL2+ Modem Router DM111PSPv2. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the modem router on? Go to “Basic Functioning” on page 6-2” • Have I connected the modem router correctly? Go to “Basic Functioning” on page 6-2” • I cannot access the modem router’s configuration with my browser.
ADSL2+ Modem Router DM111PSPv2 User Manual Basic Functioning After you turn on power to the modem router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED initially displays red to indicate that the self-test procedure is running (see the ADSL2+ Modem Router Setup Manual for an illustration and explanation of the LEDs). 2. After approximately 10 seconds, verify that: a. The Power LED changes color from red to green. b.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 6-1. Power LED Troubleshooting (continued) Power LED Situation Action The Power LED never turns green. This indicates that the modem router’s self-test failed. • Cycle the power to see if the modem router recovers. • Clear the modem router’s configuration to factory defaults. This will set the modem router’s IP address to 192.168.0.1. This procedure is explained in “Using the Reset Button” on page 6-8.
ADSL2+ Modem Router DM111PSPv2 User Manual Table 6-2. ADSL LED Troubleshooting (continued) ADSL LED Situation Action The ADSL light was solid on, but is Switch off the modem router, wait 30 seconds, and then switch it back now blinking. on again to see if the modem router recovers. If the problem persists, try the following: • Check with your ISP that your service is not being interrupted.
ADSL2+ Modem Router DM111PSPv2 User Manual Follow the instructions in the online document that you can access from “Preparing Your Network” in Appendix B to configure your computer. Note: If your computer’s IP address is shown as 169.254.x.x: Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x.
ADSL2+ Modem Router DM111PSPv2 User Manual Modem Router Does Not Save Configuration Changes If the modem router does not save changes you have made, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another screen, or your changes are lost. • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration.
ADSL2+ Modem Router DM111PSPv2 User Manual • Log in to the modem router as described in “Logging In to the Modem Router” on page 1-2, note the modem router status, run the diagnostics test as described in “Diagnostic Utilities and Rebooting the Modem Router” on page 2-11, and contact your ISP’s technical support representative. Troubleshooting PPPoE or PPPoA Connection The PPPoA or PPPoA connection can be debugged as follows: 1. Access the Main Menu of the router at http://192.168.0.1. 2.
ADSL2+ Modem Router DM111PSPv2 User Manual Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings, changing the modem router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways: • Use the Rest button on the Backup Settings screen (see “Resetting the Configuration to the Factory Default Settings” on page 2-3).
Appendix A Technical Specifications This appendix provides technical specifications for the ADSL2+ Modem Router.
ADSL2+ Modem Router DM111PSPv2 User Manual Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, ADSL2+, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A or B (Annex B unit is DM111PB) A-2 Technical Specifications v1.
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm Glossary http://documentation.netgear.
ADSL2+ Modem Router DM111PSPv2 User Manual B-2 Related Documents v1.
Index A modem router settings 1-6 port forwarding 3-7 port triggering 3-9 static routes 4-6 access remote 2-13 viewing logs 2-10 connection session establishment always on 5-6 connecting manually 5-6 dial-on-demand 5-6 speed 2-7 types 1-5 account name 1-6, 2-6, 4-3 ActiveX 6-5 always-on connection 5-6 Asymmetric Digital Subscriber Line (ADSL) driver version 2-6 LED 6-3 line status information 2-8 microfilters 1-4 port status information 2-6 statistics 2-8 customer support 1-1 D attached devices 2-7
ADSL2+ Modem Router DM111PSPv2 User Manual E configuring 1-2, 1-8 session establishment 5-6 troubleshooting 6-6 types 1-5 electromagnetic emissions A-1 environmental specifications A-1 erasing the configuration 6-8 Internet games, port triggering for 3-8 Ethernet LED, troubleshooting 6-4 Internet Group Management Protocol (IGMP) 4-7 F Internet Service Provider (ISP) configuration automatic detection by the Setup Wizard 1-5 required information for manual setup 1-4 Internet LED, troubleshooting 6-4
ADSL2+ Modem Router DM111PSPv2 User Manual Power LED, troubleshooting 6-2 troubleshooting 6-4 logging messages 2-9 PPP idle timer 1-8, 5-6 login name, factory default 2-3, 6-5 PPP over ATM (PPPoA) configuring 1-5 troubleshooting 6-7 logs 2-10 lost connection 4-3 PPP over Ethernet (PPPoE) configuring 1-5 troubleshooting 6-7 M MAC addresses ADSL port 2-6 for IP QoS 5-11 for reserved IP address 4-4 LAN port 2-6 PPP settings 5-6 managing the modem router remotely 2-13, 5-12 Quality of Service (QoS) ad
ADSL2+ Modem Router DM111PSPv2 User Manual S Secure Socket Layer (SSL) 5-14 Session Initiation Protocol (SIP)/Application Level Gateway (SIP ALG) 4-9 setting time 4-8 settings, default.
