Broadband ADSL2+ Modem DM111PSPv2 User Manual 350 East Plumeria Drive San Jose, CA 95134 USA August 2011 202-10913-01 v1.
Broadband ADSL2+ Modem DM111PSPv2 © 2011 NETGEAR, Inc. All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your New Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front Panel . . . . . . . . . . . . . . . . . . . .
Broadband ADSL2+ Modem DM111PSPv2 How Inbound Rules Differ from Outbound Rules . . . . . . . . . . . . . . . . . . 33 Configure Firewall Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Inbound Rules (Port Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Outbound Rules (Service Blocking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Configure Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Broadband ADSL2+ Modem DM111PSPv2 Cannot Load an Internet Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 TCP/IP Network Not Responding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Test the LAN Path to Your Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .71 Cannot Log in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup Getting to know your modem 1 The Broadband ADSL2+ Modem DM111PSPv2 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and can protect the devices (PCs, gaming consoles, and so on) that you connect to your home network.
Broadband ADSL2+ Modem DM111PSPv2 Unpack Your New Modem Your box should contain the following items: • Broadband ADSL2+ Modem DM111PSPv2 • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Telephone cable with RJ-11 connector • Microfilter/splitter • Installation guide with cabling and modem setup instructions • Resource CD with NETGEAR Genie setup If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
Broadband ADSL2+ Modem DM111PSPv2 Hardware Features Before you cable your modem, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Label The label on the bottom of the modem shows the MAC address and serial number. Back Panel The back panel has the On/Off button and port connections as shown in the figure. 1 2 3 4 Figure 2.
Broadband ADSL2+ Modem DM111PSPv2 Front Panel The modem front panel has the status LEDs and icons shown in the following figure. Power Ethernet DSL Internet Figure 3. Front panel LED Icons The following table describes the LEDs and icons on the front panel from left to right. Table 1. LEDs LED Description Power • • • • Ethernet • Solid green. The port has detected an Ethernet link with a device. • Blinking green. Data is being transmitted or received. • Off. No link is detected on the port.
Broadband ADSL2+ Modem DM111PSPv2 ADSL Microfilters If this is the first time you have cabled a wireless modem between a DSL phone line and your computer or laptop, you might not be familiar with ADSL microfilters. If you are, you can skip this section and proceed to Cable Your Broadband ADSL2+ Modem to a Computer on page 11. An ADSL microfilter is a small in-line device that filters DSL interference out of standard phone equipment that shares the same line with your DSL service.
Broadband ADSL2+ Modem DM111PSPv2 ADSL microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone, and plug the wireless modem modem into the jack labeled ADSL. Plugs into the DSL line Figure 5. Two-line ADSL microfilter with built-in splitter Summary • One-line ADSL microfilter: Use with a phone or fax machine. • Splitter: Use with a one-line ADSL microfilter to share an outlet with a phone and the modem.
Broadband ADSL2+ Modem DM111PSPv2 CAUTION: Incorrectly connecting a filter to your broadband ADSL2+ modem blocks your DSL connection. 3. Connect the power adapter cord that came in the package to your modem, and plug it into an electrical outlet. D C 4. Connect the Ethernet cable (C) from the modem Ethernet port to the Ethernet adapter (D) in your computer. C D 5. Verify that your modem is cabled correctly by checking the LEDs. The Power LED is green. • • The Ethernet LED is green.
Broadband ADSL2+ Modem DM111PSPv2 Cable Your Modem to a Router The modem includes a built-in router, but you can connect it to a router if you want. To use the broadband ADSL2+ modem with a router: 1. Install the modem with the standard PC connection in Router mode. The installation guide that shipped in the package shows how to do this. It is also explained in Cable Your Broadband ADSL2+ Modem to a Computer on page 11. 2. Set up the modem to work with your Internet connection.
2. Modem Internet Setup 2 Connecting to the Internet This chapter explains how to set up your Internet connection using one of these methods: use the Installation Guide with NETGEAR Genie CD (recommended), log in to the modem and use its Setup Wizard, or manual set up. If you have already set up your modem using one of these methods, the initial modem setup is complete.
Broadband ADSL2+ Modem DM111PSPv2 Modem Setup Preparation You can set up your modem with the NETGEAR Genie as described in NETGEAR Genie CD Setup on page 15, with the Setup Wizard as described in Setup Wizard on page 20, or manually as described in Manual Setup (Basic Settings) on page 21. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.
Broadband ADSL2+ Modem DM111PSPv2 might conflict with the default settings of a home modem. If you are unsure about whether there might be a conflict, use a different computer. To run NETGEAR Genie: 1. Locate the DSL settings information (user name and password) provided by your ISP. Contact your ISP if you do not have it. 2. Follow the instructions in the printed Installation Guide in the package to to cable and power up the modem. 3. Insert the Resource CD into your Windows PC.
Broadband ADSL2+ Modem DM111PSPv2 • WAN port settings. This is your port address type (PPPoE by default) and ISP login name and password. See Manual Setup (Basic Settings) on page 21 for more information about address types. Login and System Information • Modem login. The modem administrator login name and password as described in Log In to the Modem on page 17. • System information. PC operating system, modem serial number, and WAN Port MAC Address.
Broadband ADSL2+ Modem DM111PSPv2 2. If you connected the Ethernet cable and quickly launched your browser and typed in the modem URL, your computer might need a minute or two to recognize the LAN connection. Relaunch your browser and try again. 3. If you are having trouble accessing the modem wirelessly, NETGEAR recommends that during setup you use an Ethernet cable to connect your computer so that you can log in to the modem.
Broadband ADSL2+ Modem DM111PSPv2 Modem Interface The modem interface gives you access to the modem’s current settings so you can view or change them (if needed). The left column has the modem menus, and the right column provides online help. The middle column is the screen for the current menu option. Modem Menus (scroll to see more) Online help for the current screen Current screen Figure 6.
Broadband ADSL2+ Modem DM111PSPv2 Setup Wizard If you do not use the NETGEAR Genie CD, you have to log in to the modem to set the country, language, and Internet connection. Note: If you performed the NETGEAR Genie CD setup, the country, language, Internet, and wireless network settings are already configured. To run the Setup Wizard: 1. Follow the instructions in the installation guide that came in the package to cable and power up the modem. 2.
Broadband ADSL2+ Modem DM111PSPv2 Note: The Setup Wizard cannot detect a Point-to-Point Tunneling Protocol (PPTP) connection. If your ISP uses PPTP, you have to set your Internet connection through the screen described in Manual Setup (Basic Settings) described on 21. Manual Setup (Basic Settings) The Basic Settings screen displays when you select No. I want to configure the Modem myself in the Setup Wizard and is also available from the modem menus. It is where you view or change ISP information.
Broadband ADSL2+ Modem DM111PSPv2 ISP does not require login ISP does require login The following descriptions explain all of the possible fields in the Basic Settings screen. Note that which fields appear in this screen depends on whether or not an ISP login is required. Does Your ISP Require a Login? Answer either yes or no. • When no login is required, these fields display: Account Name (If required). Enter the account name provided by your ISP. This might also be called the host name.
Broadband ADSL2+ Modem DM111PSPv2 Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes. This determines how long the broadband ADSL2+ modem keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out. Internet IP Address. • When a login is required, these fields display: Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address.
Broadband ADSL2+ Modem DM111PSPv2 Use Default Address. Use the default MAC address. Use Computer MAC Address. The broadband ADSL2+ modem will capture and use the MAC address of the computer that you are now using. You have to use the one computer that is allowed by the ISP. Use This MAC Address. Enter the MAC address that you want to use. ADSL Settings The DSL settings of your modem work fine for most ISPs.
Broadband ADSL2+ Modem DM111PSPv2 Unsuccessful Internet Connection If you cannot connect to the Internet, you can do one or more of the following: • Review your settings to be sure you have selected the correct options and typed everything correctly. • Contact your ISP to verify that you have the correct configuration information. • Read Chapter 6, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Broadband ADSL2+ Modem DM111PSPv2 The administrator’s login to the modem configuration times out after a period of inactivity to prevent someone else from accessing the modem interface when you step away. 4. Click Apply to save your changes. After changing the password, you are required to log in again to continue the configuration. If you have backed up the modem settings previously, you should do a new backup so that the saved settings file includes the new password.
3. Security Settings Keeping unwanted content out of your network 3 This chapter explains how to use the basic firewall features of the modem to prevent objectionable content from reaching the PCs and other devices connected to your network.
Broadband ADSL2+ Modem DM111PSPv2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To block by keywords: 1. Select Security > Block Sites. 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 3.
Broadband ADSL2+ Modem DM111PSPv2 Specify a Trusted Computer You can exempt one trusted computer from blocking and logging. That computer has to be configured to use a a fixed IP address. To specify a trusted computer: 1. In the Trusted IP Address field, enter the IP address. 2. Click Apply to save your changes. Firewall Rules to Control Network Access By default your router blocks any inbound traffic from the Internet to your computers except for replies to your outbound traffic.
Broadband ADSL2+ Modem DM111PSPv2 3. Your router creates an entry in its internal session table describing this communication session between your computer and the web server at www.example.com. Before sending the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address.
Broadband ADSL2+ Modem DM111PSPv2 (such as FTP and IRC servers) send replies back to multiple port numbers. By using the inbound rule function of your router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an identify message to your computer on port 113.
Broadband ADSL2+ Modem DM111PSPv2 Inbound Rules to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.
Broadband ADSL2+ Modem DM111PSPv2 How Inbound Rules Differ from Outbound Rules The following points summarize the differences between inbound rules and outbound rules: • Outbound rules can be used by any computer on your network, although only one computer can use them at a time. • Inbound rules are configured for a single computer on your network. • Outbound rules do not require that you know the computer’s IP address in advance. The IP address is captured automatically.
Broadband ADSL2+ Modem DM111PSPv2 • For an inbound rule, click Add under Inbound Services. 3. To edit or delete a rule, select its button on the left side, and click Edit or Delete. 4. To change the order of precedence: a. Select its button on the left side of the table, and click Move. b. At the prompt, enter the number of the new position, and click OK. 5. To open or close instant messaging, select a radio button, and click Apply. • Close IM Ports. Disables instant messaging traffic. • Open IM Ports.
Broadband ADSL2+ Modem DM111PSPv2 Inbound Rule Example: A Local Public Web Server If you host a public web server on your local network, you can define a rule to allow inbound web (HTTP) requests from any outside IP address to the IP address of your web server at any time of day, as shown here and described following the figure: Figure 7. Allow inbound web requests Service. From this list, select the application or service you want to allow or block.
Broadband ADSL2+ Modem DM111PSPv2 Inbound Rule Example: Allowing Video Conferencing Create an inbound rule to allow incoming video conferencing to be initiated from a restricted range of outside IP addresses, such as from a branch office. In the following figure, CU-SeeMe connections are allowed from a specified range of external IP addresses only. In this case, logging of any incoming CU-SeeMe requests that do not match the allowed settings is always allowed. Figure 8.
Broadband ADSL2+ Modem DM111PSPv2 To set up service blocking: 1. Select Security > Firewall Rules to display the following screen: 2. Under Outbound Services, click Add. 3. Fill in the settings as follows, and click Apply to save your settings. Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices.
Broadband ADSL2+ Modem DM111PSPv2 Configure Services Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
Broadband ADSL2+ Modem DM111PSPv2 • Type. Select the correct type for this service. If in doubt, select TCP/UDP. The options are TCP, UDP, TCP/UDP. • Start Port and End Port. If a port range is required, enter the range here. If a single port is required, enter the same value in both fields. 3. Click Apply to save your changes. Set the Time Zone The modem uses the Network Time Protocol (NTP) to obtain the current time and date from one of several network time servers on the Internet.
Broadband ADSL2+ Modem DM111PSPv2 4. The modem has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP address. 5. Click Apply to save your settings. Schedule Firewall Services If you enabled services blocking in the Block Services screen or port forwarding in the Ports screen, you can set up a schedule for when blocking occurs or when access is not restricted.
Broadband ADSL2+ Modem DM111PSPv2 Enable Security Event Email Notification To receive logs and alerts by email, provide your email information in the Email screen and specify which alerts you want to receive and how often. To enable email notification: 1. Select Security > Email to display the following screen: 2. Fill in the fields as follows: Turn E-mail Notification On. Select this check box if you want to receive email logs and alerts from the modem. Send To This E-mail Address.
Broadband ADSL2+ Modem DM111PSPv2 Send Logs According to this Schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. Day for sending logs specifies which day of the week to send the log. This is relevant when the log is sent weekly. Time for sending log specifies the time of day to send the log. This is relevant when the log is sent daily or weekly.
4. Network Maintenance 4 Administering your network This chapter describes the modem settings for administering and maintaining the modem and home network.
Broadband ADSL2+ Modem DM111PSPv2 Upgrade the Modem Firmware The modem firmware (routing software) is stored in flash memory. By default, when you log in to your modem, it checks the NETGEAR website for new firmware and alerts you if there is a newer version. WARNING! When uploading firmware to the broadband ADSL2+ modem, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware.
Broadband ADSL2+ Modem DM111PSPv2 Automatic Firmware Checking On When automatic firmware checking is on, the modem performs the check and notifies you if an upgrade is available or not as shown here. Figure 9. Firmware upgrade assistant and results screen To upgrade the firmware: 1. Click Yes to allow the modem to download and install the new firmware. The upgrade process could take a few minutes. When the upload is complete, your modem restarts. 2. Go to the DM111PSPv2 support page at http://www.
Broadband ADSL2+ Modem DM111PSPv2 Manually Check for Firmware Upgrades You can use the Router Upgrade screen to manually check the NETGEAR website for newer versions of firmware for your product. WARNING! When you upload firmware to the modem, do not interrupt the web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware. To check for firmware upgrades: 1.
Broadband ADSL2+ Modem DM111PSPv2 Manage the Configuration File The modem configuration settings are stored in a configuration file (*.cfg). This file can be backed up to your computer, restored, or reverted to factory default settings. Back Up To back up the configuration file: 1. Select Maintenance > Backup Settings to display the following screen: 2. Click Backup to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a computer on your network.
Broadband ADSL2+ Modem DM111PSPv2 Erase To erase the configuration and restore to factory defaults: Under some circumstances (for example, if you move the modem to a different network or if you have forgotten the password), you might want to erase the configuration and restore the factory default settings. Click the Erase button to reset the modem to its factory default settings. Erase sets the user name to admin, the password to password, the LAN IP address to 192.168.1.1, and enables the modem’s DHCP.
Broadband ADSL2+ Modem DM111PSPv2 ADSL Port. MAC Address. The Ethernet MAC address of the DSL port. IP Address. The DSL port IP address. If no address is shown, the broadband ADSL2+ modem cannot connect to the Internet. Network Type. The value depends on your ISP. IP Subnet Mask. The DSL port IP subnet mask. Gateway IP Address. The IP address used as a gateway to the Internet for computers configured to use DHCP. Domain Name Server. The modem DNS server IP addresses.
Broadband ADSL2+ Modem DM111PSPv2 To view statistics: From the Router Status screen, click tthe Show Statistics button to display a screen similar to this: The following fields are displayed: Port. The statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following: Status. The link status of the port. TxPkts. The number of packets transmitted since reset or manual clear. RxPkts. The number of packets received since reset or manual clear.
Broadband ADSL2+ Modem DM111PSPv2 To view the connection status: In the Router Status screen, click the Connection Status button to display a screen similar to this: The following fields are displayed: Connection Time. The time elapsed since the last connection to the Internet through the DSL port. Connecting to sender. The connection status. Negotiation. Success or Failed. Authentication. Success or Failed. Obtaining IP Address. The IP address assigned to the WAN port by the ISP.
Broadband ADSL2+ Modem DM111PSPv2 2. Click Refresh to update the screen. For each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Note that if the modem is rebooted, the table data is lost until the broadband ADSL2+ modem rediscovers the devices. To force the broadband ADSL2+ modem to look for attached devices, click the Refresh button.
5. Advanced Settings Configuring for unique situations 5 This chapter describes the advanced features of your modem. The information is for users with a solid understanding of networking concepts who want to set the modem up for unique situations such as when remote access from the Internet by IP or domain name is needed.
Broadband ADSL2+ Modem DM111PSPv2 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless modem to respond to a ping on the WAN (Internet) port. To set up the WAN: 1. Select Advanced > WAN Setup to display the following screen: 2. Fill in the fields as follows: Connect Automatically, as Required.
Broadband ADSL2+ Modem DM111PSPv2 Note: For security reasons, you should avoid using the default DMZ server feature. When a computer is designated as the default DMZ server, it loses much of the protection of the firewall and is exposed to many exploits from the Internet. If compromised, the computer can be used to attack your network.
Broadband ADSL2+ Modem DM111PSPv2 Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address is, and the address can change frequently.
Broadband ADSL2+ Modem DM111PSPv2 Note: If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the Dynamic DNS service will not work because private addresses are not routed on the Internet. LAN Setup The LAN Setup screen allows configuration of LAN IP services such as DHCP and Routing Information Protocol (RIP). The modem is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.
Broadband ADSL2+ Modem DM111PSPv2 IP Address. The LAN IP address of the broadband ADSL2+ modem. IP Subnet Mask. The LAN subnet mask of the modem. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or broadband ADSL2+ modem. RIP Direction. RIP allows a modem to exchange routing information with other modems.
Broadband ADSL2+ Modem DM111PSPv2 Reserved IP Address Setup When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem’s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. To reserve an IP address: 1. Select Advanced > LAN Setup, and click the Add button. 2. In the IP Address field, type the IP address to assign to the computer or server.
Broadband ADSL2+ Modem DM111PSPv2 To configure remote management: 1. Select Advanced > Remote Management to display this screen: 2. Select the Turn Remote Management On check box. 3. Specify the external addresses that can access remote management. For security, restrict access to as few external IP addresses as practical: • To allow access from a single IP address on the Internet, select Only This Computer, and enter the IP address that is allowed access.
Broadband ADSL2+ Modem DM111PSPv2 For example, if your external address is 134.177.0.123 at port number 8080, enter the following in your browser: http://134.177.0.123:8080 Note: The http:// is required in the address. Static Routes Static routes provide additional routing information to your modem. Under normal circumstances, the modem has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes.
Broadband ADSL2+ Modem DM111PSPv2 Configure Static Routes To configure static routes: 1. Select Advanced > Static Routes to display the following screen. Figure 10. View additional routing information 2. To add a static route: a. Click Add to open the following screen. b. In the Route Name field, enter a route name for this static route. This name is for identification purpose only. c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d.
Broadband ADSL2+ Modem DM111PSPv2 3. Click Apply to save your changes. The Static Routes table updates to show the new entry. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. To configure UPnP: 1. Select Advanced > UPnP to display the following screen: 2.
Broadband ADSL2+ Modem DM111PSPv2 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the modem and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is opened and if that port is still active for each IP address. 3. To save your settings, cancel your changes, or refresh the table: • Click Apply to save the new settings to the modem.
6. Troubleshooting Diagnosing and solving problems 6 This chapter provides information to help you diagnose and solve problems you might have with your modem. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
Broadband ADSL2+ Modem DM111PSPv2 Modem Is Off When you turn the power on, the Power, LAN, and DSL LEDs should light as described here. If they do not, refer to the sections that follow for help. To check the LEDs: 1. When power is first applied, the Power LED lights. 2. After approximately 10 seconds, the Ethernet and DSL LEDs light as follows: a. The Etherent port LED lights when the modem is connected. b. The DSL link LED lights to indicate that there is a link to the connected device. c.
Broadband ADSL2+ Modem DM111PSPv2 Power LED Is Red When the modem is turned on, it performs a power-on self-test. If the Power LED turns red after a few seconds or at any other time during normal operation, there is a fault within the modem. If the Power LED turns red to indicate a modem fault, turn the power off and on to see if the broadband ADSL2+ modem recovers.
Broadband ADSL2+ Modem DM111PSPv2 DSL Link LED Is Blinking Green Your broadband ADSL2+ modem is attempting to make a DSL connection with the service provider. The LED should turn green within several minutes. If the DSL link LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time and use a microfilter on each telephone as described in ADSL Microfilters on page 10.
Broadband ADSL2+ Modem DM111PSPv2 2. Under Maintenance, select Router Status, and check that an IP address shows for the WAN port. If 0.0.0.0 shows, your modem has not obtained an IP address from your ISP. If your modem cannot obtain an IP address from the ISP, the problem might be one of the following: • If you have selected a login program, the service name, user name, or password might be incorrect. See Debug PPPoE or PPPoA on page 69. • Your ISP might check for your computer’s host name.
Broadband ADSL2+ Modem DM111PSPv2 Cannot Load an Internet Web Page If your modem can obtain an IP address, but your browser cannot load any Internet web pages: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use.
Broadband ADSL2+ Modem DM111PSPv2 • - Make sure that the LAN port LED is on. If the LED is off, follow the instructions in Ethernet LED Is Off on page 67. - Check that the corresponding link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and modem. Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.
Broadband ADSL2+ Modem DM111PSPv2 • Check the Ethernet connection between the computer and the modem. The Ethernet LED should light up to show your connection. • Your computer’s IP address is on the same subnet as the modem. If you are using the recommended addressing scheme, your computer’s address should be in the range 192.168.0.2 to 192.168.0.254. • If the computer IP address is 169.254.x.
Broadband ADSL2+ Modem DM111PSPv2 To reload the firmware: 1. If you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site at http://www.netgear.com/support through another working Internet connection. 2. Click Browse. 3. Navigate to the firmware file. 4. Click Upgrade. A progress bar displays. The reload takes about 5 minutes to complete.
A. Technical Specifications A This appendix includes the factory default settings, technical specifications for the modem, related documents, and instructions for wall-mounting the unit.
Broadband ADSL2+ Modem DM111PSPv2 Factory Settings You can return the modem to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button for at least 7 seconds. The modem resets, and returns to the factory settings. Your device will return to the factory settings shown in the following table. Feature Default Behavior Modem Login User login URL http://www.routerlogin.net or http://www.routerlogin.
Broadband ADSL2+ Modem DM111PSPv2 Technical Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power adapter (North America) 120V, 60 Hz, input 12 V @1.0A output Dimensions 5.79 x3.76 x 1.2 inches (47 x 95.5 x 30.5 mm) Weight 0.
B. Notification of Compliance NETGEAR Wired Products B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
Broadband ADSL2+ Modem DM111PSPv2 • This device must accept any interference received, including interference that may cause undesired operation. FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Broadband ADSL2+ Modem DM111PSPv2 For GNU General Public License (GPL) related information, please visit http://support.netgear.com/app/answers/detail/a_id/2649.
Index A D AC power adapter input 8 accessing remote computer 29 addresses, DNS 23 ADSL microfilters 10 cabling 11 described 10 ADSL port 8 ADSL settings 24 ADSL statistics, viewing 50 alerts, emailing 41 Application Level Gateway (ALG), disabling 55 attached devices, viewing 51 automatic firmware checking 44 automatic Internet connection 20 date and time 73 daylight savings time 39, 73 default demilitarized zone (DMZ) server 55 default factory settings 75 deleting configuration 48 denial of service (DoS)
Broadband ADSL2+ Modem DM111PSPv2 upgrade at log in 18 upgrading 44 upgrading manually 46 front panel 9 front panel LEDs 9 ISP 15 router 17 time-out 26 types 26 upgrade firmware 18 login time-out 25 logs, emailing 41 logs, traffic 35 G gateway IP address 23 Genie, NETGEAR 15 M MAC addresses rejected 71 spoofing 69 maintenance settings 43 manual logout 26 manual setup 21 Maximum Transmit Unit (MTU) 55 menus, described 19 metric, number of routers 62 modem interface, described 19 modem status 49 multicast
Broadband ADSL2+ Modem DM111PSPv2 port triggering 30, 33 ports filtering 36 forwarding 34 Instant Messaging 34 power adapter, AC 8 primary DNS addresses 23 firmware reload 72 LEDs 66, 67 network 70 router changes not saved 72 router not on 66 trusted host 29 two-line ADSL microfilter 10 R U remote management 59 reserved IP address 59 restoring factory default settings 48, 75 router menus, access from additional port 58 router, status 48 Router_Setup.
