AC750 WiFi Range Extender User Manual Model EX3110 September 2017 202-11752-01 350 E.
AC750 WiFi Range Extender Support Thank you for purchasing this NETGEAR product. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Overview Meet Your Extender................................................................................................6 LEDs.................................................................................................................6 Buttons..............................................................................................................7 When to Use Your Extender...................................................................................
AC750 WiFi Range Extender Restore the Configuration Settings.................................................................32 Return the Extender To Its Factory Default Settings............................................33 Use the Reset Button......................................................................................33 Log In and Reset the Extender to Factory Settings.........................................33 Update the Extender Firmware.......................................................
Overview 1 The WiFi Range Extender boosts your existing network range and speed, delivering dual-band WiFi. This chapter covers the following topics: • • • Meet Your Extender When to Use Your Extender How the Extender Works Note For more information about the topics covered in this manual, visit the support website at support.netgear.com.
AC750 WiFi Range Extender Meet Your Extender Before you install your extender, familiarize yourself with its LEDs and buttons. LEDs The following table describes the LEDs. Table 1. LED descriptions LED Description Power Router • Solid green. The extender is powered on. • Solid amber. The extender is booting. • Off. The extender is powered off. This LED indicates the network connection between the extender and the router or access point. • Solid green. Best connection. • Solid amber.
AC750 WiFi Range Extender Table 1. LED descriptions (Continued) LED Description Device This LED indicates the network connection between the extender and a computer or mobile device. • Solid green. Best connection. • Solid amber. Good connection. • Solid red. Poor connection. • Off. No connection. • Solid green. WiFi security is enabled (WPA or WPA2). • Blinking green. A WPS connection is being established. • Off. WiFi security is not enabled.
AC750 WiFi Range Extender The extender must do each of these jobs so that both ends of the bridge are in place. Figure 1.
Get Started 2 This chapter covers the following topics: • • • Install the WiFi Extender Log In to the Extender After Installation Run Smart Setup Installation 9
AC750 WiFi Range Extender Install the WiFi Extender Place the extender, apply power, and connect the extender to your WiFi network. Place the Extender and Apply Power To place the extender and apply power: 1. Place your extender in the same room as your WiFi router. Proximity to the WiFi router is required only during the initial setup process. 2. Plug the extender into an electrical outlet. 3. Wait for the Power LED to light amber and then turn green.
AC750 WiFi Range Extender 4. Unplug the extender and move it to a new location that is about halfway between your router and the area with a poor router WiFi signal. The location that you choose must be within the range of your existing WiFi router network. 5. Use the Router LED to help you choose a spot where the extender-to-router connection is optimal. 6. If the Router LED doesn’t light amber or green, plug the extender into an outlet closer to the router and try again.
AC750 WiFi Range Extender To use the NETGEAR installation assistant to connect the extender to your WiFi router: 1. On a computer or mobile device, open the WiFi connection manager and find and connect to the extender network called NETGEAR_EXT. When you are connected to the extender, the Device LED lights. 2. Launch web browser. 3. Enter http://www.mywifiext.net. The NETGEAR installation assistant displays. 4. Follow the prompts to connect your extender to your existing WiFi network. 5.
AC750 WiFi Range Extender Find the Best Location If the WiFi signal is weak, the first time you join the extender network, the Router LED or Device LED is amber or red. If this happens, adjust the position of the extender: • If the Router LED is amber or red, move the extender closer to the router. • If the Device LED is amber or red, move the computer or mobile device closer to the extender.
AC750 WiFi Range Extender 3. Enter your admin email and password and click the LOG IN button. The Status page displays. 4. Click the SMART SETUP button. 5. Follow the prompts.
Extender Network Settings This chapter covers the following topics: • • • • • • • • • • • • • View Connected Devices Boost Your Video Streaming with FastLane Technology View WiFi Settings Change the WiFi Network Name Turn Off the SSID Broadcast to Create a Hidden Network Disable or Enable the WiFi Radios Change the WiFi Speed Use WPS to Add a Computer to the Extender’s WiFi Network Deny Access to a Computer or WiFi Device Set Up an Access Schedule Change the Extender’s Device Name Set Up the Extender to U
AC750 WiFi Range Extender View Connected Devices You can view a list of devices that are connected to the extender network. To view connected devices: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net.
AC750 WiFi Range Extender • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net. • If your extender and router use the same WiFi network name (SSID), enter http:// (for example, http://192.168.1.3). For more information about how to find your extender's IP address, see Find Extender's IP Address on page 40. A login page displays. 3. Enter your admin email and password and click the LOG IN button. The Status page displays. 4.
AC750 WiFi Range Extender The extender menu displays. 5. Select Settings > Wireless. The WiFi Settings page displays. Change the WiFi Network Name To change the WiFi network name: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net.
AC750 WiFi Range Extender • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net. • If your extender and router use the same WiFi network name (SSID), enter http:// (for example, http://192.168.1.3). For more information about how to find your extender's IP address, see Find Extender's IP Address on page 40. A login page displays. 3. Enter your admin email and password and click the LOG IN button. The Status page displays. 4.
AC750 WiFi Range Extender 6. Select or clear the Enable 2.4 GHz WiFi check box. 7. Select or clear the Enable 5 GHz WiFi check box. 8. Click the SAVE button. Your settings are saved. Change the WiFi Speed The 2.4 GHz network WiFi speed to set to a specific WiFi speed. You can only change the 5 GHz WiFi speed. To change the WiFi speed: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2.
AC750 WiFi Range Extender WPS supports WPA and WPA2 WiFi security. If your extender network is open (no WiFi security is set), connecting with WPS automatically sets WPA + WPA2 WiFi security on the extender network and generates a random passphrase. You can view this passphrase on the WiFi Settings page (for more information, see View WiFi Settings on page 17).
AC750 WiFi Range Extender To add a computer or WiFi device to the extender’s WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net. • If your extender and router use the same WiFi network name (SSID), enter http:// (for example, http://192.168.1.3).
AC750 WiFi Range Extender • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net. • If your extender and router use the same WiFi network name (SSID), enter http:// (for example, http://192.168.1.3). For more information about how to find your extender's IP address, see Find Extender's IP Address on page 40. A login page displays. 3. Enter your admin email and password and click the LOG IN button. The Status page displays. 4.
AC750 WiFi Range Extender 5. Select Do More > Access Schedule. The Access Schedule pahe displays. 6. Select the Access Schedule On radio button. The page adjusts. 7. In the Days menu and the Time menu, select the day and time when you want to disable Internet access. 8. Click the Add Time button to add the time that you specified to the Scheduled Times table. 9. Click the SAVE button. Your settings are saved. Change the Extender’s Device Name The default name is EX3800.
AC750 WiFi Range Extender Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address, which is the correct setting for most home networks. To set up the extender to use a static IP address: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net.
AC750 WiFi Range Extender To add a translated MAC address to your router: 1. Log in to your router and disable the MAC filter, wireless access control, or ACL. For more information about how to disable your router’s MAC filter, wireless access control, or ACL, see your router’s documentation. 2. Power on the extender and connect all of your WiFi devices to the extender. 3. Launch a web browser from a computer or mobile device that is connected to your extender network. 4.
Maintain and Monitor the Extender This chapter covers the following topics: • • • • • • • • Change the Extender admin User Name and Password Turn Password Protection Off and On Recover a Forgotten User Name or Password Automatically Adjust for Daylight Saving Time Manually Set the Extender Clock Back Up and Manage the Extender Configuration Return the Extender To Its Factory Default Settings Update the Extender Firmware 27 4
AC750 WiFi Range Extender Change the Extender admin User Name and Password You can change the admin user name and password to log in to the extender. To add an extender user: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net.
AC750 WiFi Range Extender For more information about how to find your extender's IP address, see Find Extender's IP Address on page 40. A login page displays. 3. Enter your admin email and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon The extender menu displays. , click it. 5. Select Settings > Password. The Password Settings page displays. 6. Select the Password Off or Password On radio button. 7. Click the SAVE button. Your settings are saved.
AC750 WiFi Range Extender Automatically Adjust for Daylight Saving Time To set up the extender to automatically adjust for daylight saving time: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2. Log in to your extender: • If your extender and router use different WiFi network names (SSIDs), enter www.mywifiext.net. • If your extender and router use the same WiFi network name (SSID), enter http:// (for example, http://192.168.1.
AC750 WiFi Range Extender 4. If your browser displays the Menu icon The extender menu displays. , click it. 5. Select Do More > Access Schedule. The Access Schedule page displays. 6. In the Extender Clock section, select the Manual radio button. 7. To specify the time, complete the fields or click the Sync Clock button to synchronize the extender time to the time on the computer or mobile device that you are using. 8. Click the SAVE button. Your settings are saved.
AC750 WiFi Range Extender 7. If your browser is not set up to save downloaded files automatically, locate where you want to save the file. 8. Click the OK button. The extender configuration settings are backed up. Restore the Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file. To restore the extender configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your extender network. 2.
AC750 WiFi Range Extender Return the Extender To Its Factory Default Settings Under some circumstances (for example, if you lose track of the changes that you made to the extender settings), you might want to erase the configuration and reset the extender to factory default settings. To reset the extender to factory default settings, you can either use the Factory Reset button on the side panel or log in to the extender and reset it.
AC750 WiFi Range Extender 3. Enter your admin email and password and click the LOG IN button. The Status page displays. 4. If your browser displays the Menu icon The extender menu displays. , click it. 5. Select Settings > Other. The Other Settings page displays/ CAUTION: After you click the RESET button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting! 6. Click the RESET button. A confirmation pop-up window opens.
AC750 WiFi Range Extender 4. If your browser displays the Menu icon The extender menu displays. , click it. 5. Select Firmware Update. The Firmware Update page displays. 6. Click the CHECK ONLINE button. 7. If new firmware is available, follow the onscreen prompts to update the firmware. Note You might need to unzip the firmware file. The firmware update process takes about two minutes. Manually Upload Firmware to the Extender If you want to upload a specific firmware version, follow these instructions.
AC750 WiFi Range Extender CAUTION: After you click the UPLOAD button, do not try to go online, turn off the extender, shut down the computer, or do anything else to the extender until it finishes restarting! 9. Click the UPLOAD button. The firmware update starts and the extender restarts. The firmware update process takes about two minutes.
FAQs and Troubleshooting This chapter covers the following topics: • • • • • FAQs Cannot Connect to the Extender Cannot Join a WiFi Network and Receive an Error Message Cannot Access mywifiext.
AC750 WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point. For more information about where to place the extender, see Find the Best Location on page 13.
AC750 WiFi Range Extender The passphrase or key is case-sensitive. For example, PASSWORD25 is not the same as Password25 or password25. • If the extender cannot detect your WiFi network, check to see if your WiFi network is still working. Make sure that the WiFi router is turned on. If possible, move the extender closer to the WiFi router. • If the extender Device Link LED is red, the WiFi connection between the WiFi router and the extender is poor.
AC750 WiFi Range Extender Find Extender's IP Address If your extender and router use the same WiFi network name (SSID) and you want to log in to your extender using an Android device, you must use the extender's IP address. You can log in to your router to find your extender's IP address. If you own a NETGEAR router, use the following example to find the extender's IP address. If you do not own a NETGEAR router, see your router's documentation.
Factory Settings and Technical Specifications This appendix covers the following topics: • • Factory Default Settings Technical and Environmental Specifications 41 6
AC750 WiFi Range Extender Factory Default Settings To reset the extender to factory default settings, you can use the Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, see Return the Extender To Its Factory Default Settings on page 33. The following table shows the factory default settings. Table 2.
AC750 WiFi Range Extender Table 3. Technical specifications (Continued) Technical Specifications Environmental Interface • Operating temperature: 32° to 140°F (0° to 40°C) • Operating humidity: 90% maximum relative humidity, noncondensing 802.11ac, 802.11a, 802.11g, 802.
