Quick Reference Guide

Table Of Contents
ProSafe Dual WAN Gigabit Firewall with SSL & IPsec VPN FVS336Gv2 Reference Manual
8 | Table of Contents
Using an SNMP Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Managing the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Reverting to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . .145
Configuring Date and Time Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Chapter 9 Monitoring System Performance
Enabling the Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Activating Notification of Events and Alerts . . . . . . . . . . . . . . . . . . . . . . .150
Viewing the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Viewing VPN Firewall Configuration and System Status . . . . . . . . . . . . .154
Monitoring VPN Firewall Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Monitoring the Status of WAN Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Monitoring Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Viewing the DHCP Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Monitoring Active Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Viewing Port Triggering Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Monitoring VPN Tunnel Connection Status . . . . . . . . . . . . . . . . . . . . . . .160
Viewing the VPN Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Chapter 10 Troubleshooting
Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Power LED Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
LAN or WAN Port LEDs Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Troubleshooting the Web Configuration Interface . . . . . . . . . . . . . . . . . .164
Troubleshooting the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Troubleshooting a TCP/IP Network Using a Ping Utility. . . . . . . . . . . . . .166
Testing the LAN Path to Your VPN Firewall . . . . . . . . . . . . . . . . . . . . .166
Testing the Path from Your PC to a Remote Device . . . . . . . . . . . . . .167
Restoring the Default Configuration and Password . . . . . . . . . . . . . . . . .167
Problems with Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Using the Diagnostics Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Appendix A Default Settings and Technical Specifications
Appendix B Network Planning for Dual WAN Ports
What You Need to Do Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . .173
Cabling and Computer Hardware Requirements . . . . . . . . . . . . . . . . .174
Computer Network Configuration Requirements . . . . . . . . . . . . . . . . .175
Internet Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .175
Where Do I Get the Internet Configuration Parameters? . . . . . . . . . . .175
Internet Connection Information Form . . . . . . . . . . . . . . . . . . . . . . . . .176
Overview of the Planning Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Inbound Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Virtual Private Networks (VPNs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177