NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual NETGEAR, Inc.
Technical Support Please refer to the support information card that shipped with your product. By registering your product at http://www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. NETGEAR, INC. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card. E-mail: support@netgear.com North American NETGEAR website: http://www.netgear.
Contents About This Manual Conventions, Formats and Scope ..................................................................................... v How to Use This Manual .................................................................................................. vi How to Print this Manual ................................................................................................... vi Revision History ...............................................................................................
Configuring Optional Adapter Properties ........................................................................3-2 Basic Troubleshooting Tips .............................................................................................3-4 Checking the Port LEDs ...........................................................................................3-4 Using a Troubleshooting Checklist ...........................................................................
About This Manual The NETGEAR® NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual describes how to install, configure and troubleshoot the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311. The information in this manual is intended for readers with intermediate computer and Internet skills. Conventions, Formats and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: • • Typographical Conventions.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. • Scope. This manual is written for the GA311 Gigabit Ethernet Adapter according to these specifications: Product Version NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Manual Publication Date February 2007 . Note: Product updates are available on the NETGEAR, Inc. website at http://kbserver.netgear.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual • Printing from PDF. Your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files. The Acrobat reader is available on the Adobe Web site at http://www.adobe.com. – Printing a PDF Chapter. Use the PDF of This Chapter link at the top left of any page. – • Click the PDF of This Chapter link at the top left of any page in the chapter you want to print.
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NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Chapter 1 Introduction This chapter introduces the features, package contents, and appearance of the NETGEAR 10/100/ 1000 Mbps Gigabit Ethernet Adapter GA311. About the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Congratulations on your purchase of the NETGEAR® GA311 Gigabit Ethernet Adapter.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Key Features and Related NETGEAR Products The key features of the GA311 Gigabit Ethernet Adapter are: • Flexible 10/100/1000 Mbps capability • Includes proven Gigabit controller technology • Full-duplex operation (2,000 Mbps: 1,000 Mbps each way) with DMA (Direct Memory Access) Gigabit Ethernet interface (IEEE 802.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual The following NETGEAR products can be configured to communicate with the GA311 Gigabit Ethernet Adapter: • • • • • • • • • • • • • • • • FS750AT Modular Fast Ethernet Switch with 48-Port 10/100 Mbps + 2 Gigabit Ports FS726AT Modular Fast Ethernet Switch with 24-Port 10/100 Mbps + 2 Gigabit Ports FS526T 24-Port Smart Switch with Gigabit Ports GS104 4-Port Gigabit Ethernet Switch GS108 8-Port Copper Gigabit Switch GS105 5-Port 10/100/1000 M
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. To qualify for product updates and product warranty registrations, fill out the registration information within 30 days of purchase. For priority service, register online on the NETGEAR Web page at: http://www.NETGEAR.
Chapter 2 Basic Setup This chapter describes how to install your NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 and set up basic connectivity on your Local Area Network (LAN) using the setup.exe utility. What You Need Before You Begin You need to verify your computer meets the minimum system requirements and identify the network configuration settings of the LAN where you will connect before you can configure your gigabit Ethernet adapter and connect.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Preparing to Install Your GA311 Gigabit Ethernet Adapter Follow the instructions provided in this section for installing the GA311 Gigabit Ethernet Adapter in your server or workstation. For additional information about performing these tasks on your particular system, refer to the manuals included with your system hardware. Before installing your gigabit Ethernet adapter: 1.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Note: 1000BASE-T signaling requires four twisted pairs of Category 5 balanced cabling, as specified in ISO/IEC 11801:1995 and ANSI/EIA/TIA-568-A (1995) and tested using procedures defined in TIA/EIA TSB95. Installation Order 1. First, install the GA311 driver and utility software using the setup.exe program on the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Resource CD. 2.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual For Windows Vista Users First, install the GA311 Gigabit Ethernet Adapter. a. Power off and shut down your computer. b. Open the PC case, and locate an available PCI slot in your computer. Insert the card into the PCI expansion slot. c. Local Area Connection Icon before you connect a network cable Note: To avoid damaging any components on the care, handle it by the edges. Use your thumbs to push it securely into the PCI slot.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual THEN, INSTALL THE GA311 SOFTWARE. a. Insert the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Resource CD into your CD-ROM drive. The Adapter Resource CD main page will load. b. From the Windows Start menu, select Run. The Run dialog box opens. Enter the path to the GA311 setup.exe file on the CD. For example, if your CD-ROM is drive D, enter D:\GA311\setup as the path. Then, click OK. d.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify connectivity to your network. a. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. b. Connect the other end of the cable to an RJ-45 Ethernet network port. c. Turn on power to the PC and then to the connected device. d. Verify that one of the four LEDs is on, indicating that there is a good link to the card. e.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual For Windows XP, 2000, Me, and 98SE Users FIRST, INSTALL THE GA311 SOFTWARE. Power on your PC, let the operating system boot up completely, and log in as needed. b. Insert the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Resource CD into your CD-ROM drive. The Adapter Resource CD main page will load. a. c. From the Windows Start menu, select Run. The Run dialog box opens. d. Enter the path to the GA311 setup.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Next, install the GA311 Gigabit Ethernet Adapter. a. Shut down and turn off your computer. b. Open the PC case, and locate an available PCI slot in your computer. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the care, handle it by the edges. Use your thumbs to push it securely into the PCI slot.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify connectivity to your network. a. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. b. Connect the other end of the cable to an RJ-45 Ethernet network port. c. Turn on power to the PC and then to the connected device. d. Verify that one of the four LEDs is on, indicating that there is a good link to the card. e.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the GA311 Gigabit Ethernet Adapter. a. Locate an available PCI slot in your computer. b. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the card, handle it by the edges, using your thumbs to push it securely into the PCI slot. Do not use excessive force, but make sure the card is fully inserted into the slot to prevent the PC operating system from freezing at startup. c.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the driver for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311. a. The select network adapter dialog box opens, click the Have Disk button. b. The insert dialog box opens, insert the GA311 driver CD into your CD-ROM drive. Type D:\ in the dialog box and click OK. Note: Windows NT 4.0 drivers are found at D:\, assuming that D: is the drive letter for the CD-ROM drive. c.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify connectivity to your network. a. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. b. Connect the other end of the cable to an RJ-45 Ethernet network port. c. Turn on power to the PC and then to the connected device. d. Verify that one of the four LEDs is on, indicating that there is a good link to the card. See “Determining the GA311 Connection Status” on page 2-14 for more information. e.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Moving the GA311 to a Different Slot in Windows NT 4.0 Before moving your GA311 Gigabit Ethernet Adapter to a different slot in the same system, you must first remove the card driver software. After removing the driver software, you can move the card to a different slot and reinstall the driver software. To remove the driver software: 1. Start your Windows NT 4.0 system and log in.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual 7. When prompted, insert the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Resource CD into the CD-ROM drive in your PC. 8. Type the path that matches the CD-ROM drive on your system, and then click OK. For example, enter the following path: E:\ In this example, the letter E: is the CD-ROM drive. 9. Click Close in the Network Dialog box when the copying process is complete. 10.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Once the hardware and its driver software are properly installed on your system, the LEDs indicate the conditions described in the table below. Table 2-1.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual 5. Click Finish to complete the installation. The GA311 Smart Wizard utility appears in the right section of the Windows taskbar. 6. Click the GA311 Smart Wizard utility icon to view the current status.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual • TCP/IP Transmit and Receive Statistics • Click Details to view the settings of the adapter: Figure 2-3: 2-17 v1.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual 2-18 v1.
Chapter 3 Configuration and Troubleshooting This chapter describes how to use the advanced configuration options of your NETGEAR 10/100/ 1000 Mbps Gigabit Ethernet Adapter GA311 and basic troubleshooting techniques. Understanding the Configuration Options The GA311 adapter provides the following advanced options: • Configure the 802.1Q VLAN ID. The IEEE 802.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Configuring Optional Adapter Properties The table below introduces the optional advanced capabilities of the adapter. Table 3-1. Advanced GA311 Adapter Properties Properties Description 802.1Q VLAN ID (Windows Vista, 2000, XP only) Set the Virtual Lan ID number. The range is from 1 to 4094. 802.1Q/1p VLAN Tagging (Windows Vista, 2000, XP only) When enabled, tags are recognized by 802.1p-aware switches and routers. Disabled by default.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual 2. Select the NETGEAR GA311 Gigabit Ethernet Adapter. Figure 3-1 3. Click Configure, then select the Advanced tab to display the advanced configuration options. Be careful when changing these settings. Incorrect Advanced settings can cause your GA311 to behave unpredictably or not function. 4. Select the Property to configure, then click the drop-down arrow to set the Value. 5.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Basic Troubleshooting Tips Checking the Port LEDs The front panel of the GA311 has four LEDs: one for each port speed option (10Mbps, 100 Mbps and 1000Mbps) to indicate which link is active, and one LED for data transfer status. Before the port LEDs can provide troubleshooting information, the card must be connected to the network, and the network drivers for your particular operating system must be installed.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify that the card status LEDs operate as described in the table below: Table 3-2.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Table 3-3. PCI BIOS Parameters Parameter Setting Bus-Master Enabled Interrupt number Set to any IRQ that does not conflict with another device Latency timer Recommended range is between 20 and 255. This parameter is typically set to 64 • Try inserting the network adapter in another slot. If the new position works, the original slot in your system may be defective.
Appendix A Technical Specifications This appendix provides technical specifications for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Storage Temperature -10 degrees to 70 degrees Operating Humidity 10% to 90% noncondensing Agency Compliance FCC Class B, CE mark, VCCI, C-Tick WOL Support Remote Walk-up A-2 v1.
Appendix B Manual Driver Installation This Appendix describes how to install your NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 driver without using the setup.exe but rather manually through the Windows utilities. Note: The procedures below will only install the GA311 driver. If you also want the GA311 utility, run the launch.exe program in the GA311 directory on the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 Resource CD.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual For Windows Vista and XP Users Installing a GA311 Install the GA311 Gigabit Ethernet Adapter. a. Locate an available PCI slot in your computer. b. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the card, handle it by the edges, using your thumbs to push it securely into the PCI slot.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the driver for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311. a. Click Search for the best driver in these locations, clear the Search removable media (floppy, CD-ROM...) check box and select Include this location in the search. Type D:\ in the drop-down box. Click Next. Note: Windows XP drivers are found at D:\ assuming that D:\ is the drive letter for the CD-ROM drive). b.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify connectivity to your network. a. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. b. Connect the other end of the cable to an RJ-45 Ethernet network port. c. Turn on power to the PC and then to the connected device. d. Verify that one of the four LEDs is on, indicating that there is a good link to the card.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the GA311 Gigabit Ethernet Adapter. a. Locate an available PCI slot in your computer. b. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the card, handle it by the edges, using your thumbs to push it securely into the PCI slot. Do not use excessive force, but make sure the card is fully inserted into the slot to prevent the PC operating system from freezing at startup. c.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the driver for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311. a. The Locate Driver Files dialog box appears. b. Select Specify a location. Click Next. c. Insert the GA311 driver CD into your CD-ROM drive. In the Copy manufacturers files from field, type D:\ and click OK. Locate Driver Files Note: Windows drivers are found at D:\, assuming that D: is the drive letter for the CD-ROM drive. d.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify connectivity to your network. a. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. b. Connect the other end of the cable to an RJ-45 Ethernet network port. c. Turn on power to the PC and then to the connected device. d. Verify that one of the four LEDs is on, indicating that there is a good link to the card.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the GA311 Gigabit Ethernet Adapter. a. Locate an available PCI slot in your computer. b. Insert the card into the PCI expansion slot. Note: To avoid damaging any components on the card, handle it by the edges, using your thumbs to push it securely into the PCI slot. Do not use excessive force, but make sure the card is fully inserted into the slot to prevent the PC operating system from freezing at startup. c.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Install the driver for the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311. a. The select network adapter dialog box opens, click the Have Disk button. b. The insert dialog box opens, insert the GA311 driver CD into your CD-ROM drive. Type D:\ in the dialog box and click OK. Note: Windows NT 4.0 drivers are found at D:\, assuming that D: is the drive letter for the CD-ROM drive. c.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Verify connectivity to your network. a. Connect one end of the cable to the GA311 Gigabit Ethernet Adapter. b. Connect the other end of the cable to an RJ-45 Ethernet network port. c. Turn on power to the PC and then to the connected device. d. Verify that one of the four LEDs is on, indicating that there is a good link to the card. e.
Appendix C Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.
Reference Manual for the ProSafe VPN Firewall 200 FVX538 C-2 Related Documents v2.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Index Numerics 10/100/1000BASE-T 2-2 32-bit, 33 MHz PCI slot A-1 features 1-2 Full-duplex operation 1-2 64 bit, 66/33 MHz PCI slot A-1 G 802.1Q VLAN ID 3-1 Gigabit Ethernet 1-1 802.1Q/1p VLAN tagging 3-1 H A Hardware Description 1-4 arp 1-2, 3-1 I C IEEE 802.1Q 1-1 Cat5 cable 2-2 IEEE 802.1Q VLAN 1-2 checksum offloading 3-1 IEEE 802.3 Ethernet 1-2 Compatible NETGEAR products 1-3 IEEE 802.
NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual Animated Network Properties Configuration 1-3 PC Networking 1-3 link speed 3-1 M MAC address 2-16 U Media Access Control (MAC) 1-1 Universal dual-voltage signaling 1-2 N W Network Cable 2-2 wakeup on ARP/PING 3-1 warranty registration 1-4 O offload of TCP large packets 3-1 P Physical Connection Indicators 2-14 ping 1-2, 3-1 R registering 1-ii RJ-45 connector 1-4 S Support 1-ii System Requirements 2-1 System Utility 2-15 T TCP/
