Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Hardware Installation Guide Models GC510P and GC510PP September 2017 202-11780-02 350 E.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Contents Chapter 1 Introduction Overview................................................................................................................6 Features.................................................................................................................7 Safety Instructions and Warnings..........................................................................8 Chapter 2 Hardware Overview Hardware Description...............................................................................
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Chapter 5 Troubleshooting Troubleshooting Chart..........................................................................................35 PoE Troubleshooting Suggestions.......................................................................36 Additional Troubleshooting Suggestions..............................................................
Introduction 1 This hardware installation guide is for the following NETGEAR Insight managed switch models: • 8-Port Gigabit Ethernet PoE+ Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports, Model GC510P • 8-Port Gigabit Ethernet High-Power PoE+ Insight Managed Smart Cloud Switch with 2 SFP Fiber Ports, Model GC510PP The switch provides eight Gigabit Ethernet RJ-45 copper ports and two dedicated Gigabit SFP fiber ports.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Overview The switch provides eight Gigabit Ethernet copper ports and two dedicated Gigabit SFP fiber ports. All copper ports use RJ-45 connectors. The SFP ports require a standard small form-factor pluggable (SFP) gigabit interface converter (GBIC, also referred to as transceiver module), which is sold separately from the switch.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Features The switch includes the following key hardware features: • Eight Gigabit Ethernet ports. • Two dedicated Gigabit SFP fiber ports. • PoE and PoE+ on copper ports: - Eight ports PoE+ supporting both IEEE 802.3af and IEEE 802.3at - Total PoE power budget of 134W (model GC510P) or 195W (model GC510PP) • MAC table size of 16K entries. • Switch fabric full duplex nonblocking.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports • AutoSensing and autonegotiating capabilities for all ports. • Auto Uplink™ technology is supported on all ports. • Automatic address learning function to build the packet-forwarding information table. The table contains up to 16K Media Access Control (MAC) addresses. • Store-and-forward transmission to remove bad packets from the network. • Active flow control to minimize packet loss and frame drops.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports • If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: - The power cable, extension cable, or plug is damaged. - An object fell into the product. - The product was exposed to water. - The product was dropped or damaged. - The product does not operate correctly when you follow the operating instructions.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports • Position system cables and power cables carefully. Route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables. • Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. • Always follow your local and national wiring rules.
Hardware Overview 2 This chapter describes the switch hardware features.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Hardware Description The following sections describes the switch hardware features. Front Panel The front panel does not contain any components other than two LEDs: The upper LED is the Cloud Connection LED and the lower LED is the Power LED (see LEDs on page 13). Figure 1.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Table 1. Back panel components Number Description 1a Cloud Connection LED (see LEDs on page 13). 1b Power LED (see LEDs on page 13). 1c PoE Max or Fault LED (see LEDs on page 13). 1d Fan LED (see LEDs on page 13) for model GC510PP only. 2 Recessed multi-function Reset button (see Multi-Function Reset Button on page 15).
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Table 2. LEDs on the back panel (Continued) LED Description RJ-45 left LED Off. No link is established. Link, speed, and activity for Ethernet ports 1 to 8 Solid green. A valid 1 Gbps link is established. Blinking green. The port is transmitting or receiving packets at 1 Gbps. Solid amber. A valid 10 Mbps or 100 Mbps link is established. Blinking amber.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports When you insert a cable into the switch’s RJ-45 port, the switch automatically performs the following actions: • Senses whether the cable is a straight-through or crossover cable. • Determines whether the link to the attached device requires a normal connection (such as when you are connecting the port to a computer) or an uplink connection (such as when you are connecting the port to a router, switch, or hub).
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports • Restart the switch. Press the Reset button for about two seconds. (Do not press the button for more than five seconds!) The switch restarts but retains its custom settings. During this process, the Power LED lights amber. • Reset the switch to the most recently saved cloud-managed configuration. Press the Reset button for at least five seconds.
Applications 3 The switch is designed to provide flexibility in configuring network connections. The switch can be used as your only network traffic–distribution device for PoE+, PoE, and non-PoE devices or with 10 Mbps, 100 Mbps, and 1 Gbps Ethernet and fiber hubs, routers, and switches.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports PoE Applications This section covers the following topics: • PoE Overview on page 18 • Connect PoE Equipment in a Business Environment on page 19 • Connect PoE Equipment for Surveillance and Security on page 20 PoE Overview The switch supports eight Power over Ethernet Plus (PoE+) ports and can supply up to 30W PoE+ (IEEE 802.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Connect PoE Equipment in a Business Environment The following figure shows an example of how you can connect PoE wireless access points that require 802.11af only, PoE VoIP phones, and PoE surveillance equipment to the switch in a business environment. In a small office or home office network, the blue network icon represents a router that is connected to an Internet modem.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Connect PoE Equipment for Surveillance and Security The following figure shows an example of how you can connect PoE and non-PoE equipment to the switch for surveillance and security purposes. In a small office or home office network, the blue network icon represents a router that is connected to an Internet modem. In such a setup, you must connect one port on the switch to a LAN port on the router. Figure 5.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Desktop Switching You can use the switch as a desktop switch to build a small network that provides up to 1 Gbps access to servers such as a file server. In a small network such as a small office or home office network, connect the switch to a router that, in turn, is connected to an Internet modem. With 1 Gbps connections, the switch always functions in full-duplex mode.
Installation 4 This chapter describes the installation procedures for the switch.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Step 1: Prepare the Site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 5. Site requirements Characteristics Requirements Mounting Desktop installations. Provide a flat table or shelf surface. Wall installations. Use the wall-mount screws that are supplied with the switch to attach the switch to a wall.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports • When unpacking a static-sensitive component from its shipping carton, leave it in the antistatic package until you are ready to install it. Just before unwrapping the antistatic package, discharge static electricity from your body. • Before moving a sensitive component, place it in an antistatic container or package. • Handle all sensitive components in a static-safe area.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports • Rack-mounting screws • Installation guide • Rubber footpads for tabletop installation 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Install the Switch You can also use any off-the-shelf 75 mm VESA standard mount to secure the switch to a wall, a pole, or another surface.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Wall-Mount the Switch Horizontally With the Back Panel Facing Down To mount the switch horizontally to a wall with the back panel facing down (that is, with the cables at the bottom): 1. Locate the four holes on the bottom panel of the switch. 2. Mark the four mounting holes on the wall where you want to mount the switch. The four mounting holes must be in a square at precise distances of 75 mm (2.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Leave about 6 mm (¼ inch) of each screw protruded from the wall so that you can insert the screws into the holes on the bottom of the switch. 5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to the wall.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each other. In the following figure, each green arrow represents 75 mm. 3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws. The screws and anchors are in the switch package. 4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Wall-Mount the Switch Vertically With the Back Panel Facing Left To mount the switch vertically to a wall with the back panel facing left (that is, with the cables on the left): 1. Locate the four holes on the bottom panel of the switch. 2. Mark the four mounting holes on the wall where you want to mount the switch. The four mounting holes must be in a square at precise distances of 75 mm (2.953 inches) from each other.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Leave about 6 mm (¼ inch) of each screw protruded from the wall so that you can insert the screws into the holes on the bottom of the switch. 5. Line up the holes on the bottom panel of the switch with the screws in the wall and mount the switch to the wall.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Mount the Switch to a Pole or Another Surface You can use an off-the-shelf 75 mm VESA standard mount to secure the switch to a pole or another surface. The bottom panel of the switch provides four mount holes that are VESA-compliant. Install the Switch in a Rack To install the switch in a rack, you need the 19-inch rack-mount kit supplied with the switch. To install the switch in a rack: 1.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Note Contact your NETGEAR reseller to purchase these modules. If you do not want to install an SFP module, skip this procedure. To install an SFP transceiver module: 1. Insert the transceiver into the SFP port. 2. Press firmly on the flange of the module to seat it securely into the connector. Step 6: Connect Devices to the Switch The following procedure describes how to connect devices to the switch’s RJ-45 ports.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports 3. Check cable routing to make sure that cables are not damaged or creating a safety hazard. 4. Make sure that all equipment is mounted properly and securely. Step 8: Apply Power and Check the LEDs The switch does not provide an on/off power switch. The power cord connection controls the power.
Troubleshooting 5 This chapter provides information about troubleshooting the switch.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports Troubleshooting Chart The following table lists symptoms, possible causes, and possible solutions for problems that might occur. Table 6. Troubleshooting chart Symptom Possible Cause Possible Solution Power LED is off. Power is not supplied to the switch. Check the power cable connections at the switch and the power source. Make sure that all cables are used correctly and comply with the Ethernet specifications.
Insight Managed 8-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP Fiber Ports PoE Troubleshooting Suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the PoE Max LED is off. If the PoE Max LED is solid amber, disconnect one or more PoE devices to prevent PoE oversubscription. Start by disconnecting the device from the highest-numbered port. • Make sure that the Ethernet cables are plugged in correctly.
