N150 and N300 Wireless Routers User Manual Models: J NR 1010v2 J W NR2000v5 J W NR2010v5 W NR 6 14 W NR 6 18 W NR 1 000v4 W NR 2 010 W NR 2 020v1 W NR 2 020v2 W NR 2 050 August 2016 202-11392-04 350 East Plumeria Drive San Jose, CA 95134 USA
N150 and N300 Wireless Routers Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
Contents Chapter 1 Hardware Setup Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N150 and N300 Wireless Routers Set Up a Wireless Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set up a Wireless Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless Distribution System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N150 and N300 Wireless Routers Troubleshoot IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Appendix A Supplemental Information Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Hardware Setup If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. This chapter contains the following sections: • Hardware Features • Position Your Router • Cable Your Router • Verify the Cabling For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
N150 and N300 Wireless Routers Hardware Features Before you cable your router, take a moment to become familiar with the product label and the front and back panels. Pay particular attention to the LEDs on the front panel. Front Panel LEDs The router front panel has the following status LEDs. Table 1. Front panel LED descriptions LED Description Power • • • Solid green. The power is on, and the router is ready. Blinking green. A firmware update is in progress. Off. Power is not supplied to the router.
N150 and N300 Wireless Routers Position Your Router The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your router’s signal.
N150 and N300 Wireless Routers Cable Your Router The installation guide that came in the box has more details about installation.The following illustration shows typical cable connections for a router. Internet Ethernet cable Modem Router Your router might look different than the router shown in this diagram. Ethernet cable (included with some models) Figure 1. Router cable connections To cable your router: 1. Prepare your modem. Unplug your modem’s power.
N150 and N300 Wireless Routers Verify the Cabling Verify that your router is cabled correctly and the cables are attached securely by checking the router LEDs: • The Power LED is lit solid green when the router is turned on. • The WiFi LED • The Internet LED • The Ethernet LEDs (1 through 4) are lit solid green or solid amber for any computers cabled to the router by an Ethernet cable. is lit solid green. is lit solid green.
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N150 and N300 Wireless Routers Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
N150 and N300 Wireless Routers Types of Logins Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • Internet service login. The login that logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider. • WiFi network login.
N150 and N300 Wireless Routers To use NETGEAR genie to set up your router: 1. Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the product label. Note: If you want to change the router’s WiFi setting, use a wired connection to avoid being disconnected when the new WiFi settings take effect. 2. Launch a web browser.
N150 and N300 Wireless Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays.
3. Specify Your Internet Settings 3 Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
N150 and N300 Wireless Routers Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up. To use the Setup Wizard: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
N150 and N300 Wireless Routers Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection Without a Login To specify the Internet connection settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin.
N150 and N300 Wireless Routers For the other sections in this screen, the default settings usually work, but you can change them. 8. For the Internet IP Address setting, select one of the following radio buttons: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.
N150 and N300 Wireless Routers 4. Select Internet. You might need to scroll to view all the settings. 5. In the Does your Internet connection require a login section of the screen, select the Yes radio button. The screen adjusts. 6. In the Internet Service Provider list, select the encapsulation method PPPoE, PPPoA, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8.
N150 and N300 Wireless Routers 13. In the Domain Name Server (DNS) Address section, select one of the following radio buttons: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 14.
N150 and N300 Wireless Routers Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers. To change the MTU size: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password.
N150 and N300 Wireless Routers until the problem goes away. The following table describes common MTU sizes and applications. Table 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments.
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N150 and N300 Wireless Routers View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view or change the WAN settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
N150 and N300 Wireless Routers MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 21. • NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic: - Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning.
N150 and N300 Wireless Routers WARNING: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.
N150 and N300 Wireless Routers The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup. 5. In the Device Name field, type a new name. 6. Click the Apply button. Your change is saved. Change the LAN TCP/IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: • LAN IP address.
N150 and N300 Wireless Routers 4. Select ADVANCED > Setup > LAN Setup. 5. In the IP Address field, type the IP address. 6. In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or router. 7. Click the Apply button. Your changes are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 8.
N150 and N300 Wireless Routers 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup. 5. Make sure that the Use Router as DHCP Server check box is selected. 6. Specify the range of IP addresses that the router assigns: a.
N150 and N300 Wireless Routers To disable the DHCP server feature in the router: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Setup > LAN Setup. 5.
N150 and N300 Wireless Routers 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew. To edit a reserved address entry: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
N150 and N300 Wireless Routers Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a wireless computer or device to your WiFi network without typing the WiFi password. To use the WPS Wizard: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password.
N150 and N300 Wireless Routers If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router. To specify basic wireless settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
N150 and N300 Wireless Routers 8. To change the mode, select it from the Mode list. 9. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or wireless device. 10. To prevent computers and wireless devices on the network from accessing each other, select the Enable Wireless Isolation check box. 11. Click the Apply button.
N150 and N300 Wireless Routers • WPA-PSK [TKIP} + WPA2-PSK [AES] The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use WPA2. By default, the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button is selected so that new or old computers and wireless devices can connect to the WiFi network by using either WPA2 or WPA security. The Passphrase field displays. 6. In the Passphrase field, enter the network key (password) that you want to use.
N150 and N300 Wireless Routers 4. Select Guest Network. 5. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.
N150 and N300 Wireless Routers Control the Wireless Radio The router has an internal wireless radio that broadcasts signals in the 2.4 GHz range. By default, it is enabled so that you can connect wirelessly to the router. When the wireless radio is disabled, you can still use an Ethernet cable for a LAN connection to the router. Enable or Disable the Wireless Radio To enable or disable the wireless radio: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
N150 and N300 Wireless Routers Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you might turn it off for the weekend if you leave town. To set up the wireless schedule: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
N150 and N300 Wireless Routers Set up a Wireless Access List You can set up a list of computers and wireless devices that are allowed to use WiFi to connect to the router. You must enter the MAC address of each computer or device. When you enable access control, computers and devices that are not in the list cannot connect with WiFi. To set up a wireless access list and turn on access control: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
N150 and N300 Wireless Routers The screen adjusts. 7. Complete the Device Name and MAC Address fields. 8. Click the Add button. The Wireless Card Access List screen displays with the device that you added in the access list. 9. When you have finished adding devices to the access list, select the Turn Access Control On check box. 10. Click the Apply button. Your changes are saved.
N150 and N300 Wireless Routers Specify WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. To specify WPS Settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
N150 and N300 Wireless Routers wired and wireless clients, but connects to the Internet through the wireless base station. The router can function either as a base station or as a repeater: • Wireless base station. The router acts as the parent access point, bridging traffic to and from the child repeater access point, as well as handling wireless and wired local computers. To configure this mode, you must know the MAC address of the child repeater access point. • Wireless repeater.
N150 and N300 Wireless Routers 5. Select the Enable Wireless Repeating Function check box. 6. Select the Wireless Base Station radio button. 7. To prevent wireless clients from associating with the base station and allow LAN client associations only, select the Disable Wireless Client Association check box. You can leave the check box cleared if you prefer wireless clients to be able to associate with the base stations. 8.
N150 and N300 Wireless Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Advanced Setup > Wireless Repeating Function. The Wireless Repeating Function screen displays. The wireless MAC address of the router displays onscreen. 5. Select the Enable Wireless Repeating Function check box. 6.
N150 and N300 Wireless Routers Static Routes Static routes provide more routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure more static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.
N150 and N300 Wireless Routers The screen adjusts: 6. In the Route Name field, type a name for this static route (for identification purposes only). 7. If you want to limit access to the LAN only, select the Private check box. 8. To make this route effective, select the Active check box. By default, the Active check box is selected. 9. Type the IP address of the final destination. 10. Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. 11.
N150 and N300 Wireless Routers The Static Routes screen adjusts. 7. Edit the route information. 8. Click the Apply button. Your changes are saved. To delete a static route: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
N150 and N300 Wireless Routers 4. Select Attached Devices. The Wired Devices section lists devices that are connected to the router with Ethernet cables. The Wireless Devices section lists devices that are connected to the wireless network. The following information is displayed: • Status. The status of the device, Allowed or Blocked. • Device Name. If the device name is known, it is shown here. • IP Address. The IP address that the router assigned to this device when it joined the network.
N150 and N300 Wireless Routers 4. Select ADVANCED > Advanced Setup > UPnP. 5. Select the Turn UPnP On check box. By default, this check box is selected. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding. 6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes.
5. Manage Your Network 5 This chapter describes the router settings for administering and maintaining your router and home network.
N150 and N300 Wireless Routers Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware, or you can check to see if new firmware is available, and to update your product. To check for new firmware and update your router: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
N150 and N300 Wireless Routers Change the admin Password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use for WiFi access. The product label shows your unique wireless network name (SSID) and password for wireless access. To set the password for the user name admin: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.
N150 and N300 Wireless Routers 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Select ADVANCED > Administration > Set Password. The Set Password screen displays. 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7.
N150 and N300 Wireless Routers View Router Status To view router status and usage information: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab.
N150 and N300 Wireless Routers View the Internet Connection Settings To view the Internet connection settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab.
N150 and N300 Wireless Routers 6. In the Internet Port pane, click the Show Statistics button. The following information displays: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the screen displays: - Status. The link status of the port. - TxPkts. The number of packets transmitted on this port since reset or manual clear. - RxPkts.
N150 and N300 Wireless Routers 5. In the Internet Port pane, click the Connection Status button. The Connection Status pop-up screen displays. The following figure shows the connection status information for a DHCP connection. The content of the Connection Status pop-up screen depends on the type of connection. You can start new connections and end existing connections from this screen.
N150 and N300 Wireless Routers PPPoE Connection The Connect and Disconnect buttons in the Connection Status screen display only when the connection mode is Manually Connect. The following information displays for a PPPoE connection: • Connection Time. The time that elapsed since the connection was established. • Connection Status. The status of the connection: Connected, Disconnected, Negotiation (---, Success), or Authentication (---, Success). --- indicates failure. • IP Address.
N150 and N300 Wireless Routers The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Wireless Settings pane displays the following information: • Name (SSID). The wireless network name (SSID) that the router uses. • Region. The geographic region where the router is used. It might be illegal to use the wireless features of the router in some parts of the world. • Channel.
N150 and N300 Wireless Routers • Broadcast Name. Indicates whether the router is broadcasting its SSID for the guest network. • Wireless Isolation. Indicates whether wireless isolation is on or off for the guest network. When it is off, wireless clients (computers or wireless devices) that join the guest network can use the Internet, but cannot access each other or access Ethernet devices on the network. • Allow guest to access My Local Network.
N150 and N300 Wireless Routers Back Up Settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4.
N150 and N300 Wireless Routers 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings screen displays. 5. To find the .cfg file, click the Browse button. 6. Select the file and then click the Restore button. The file is uploaded to the router. The router reboots. WARNING: Do not interrupt the reboot process.
6. 6 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information.
N150 and N300 Wireless Routers Forgotten Passwords The router user name admin lets you use a web browser to log in to the router to view or change its settings. The router’s WiFi network name lets you connect to its WiFi network. Both admin and the WiFi network have passwords by default. admin Password The default password for the router user name admin is password. If you changed it and enabled password recovery, you can recover the password.
N150 and N300 Wireless Routers To use a wired connection to view WiFi settings: 1. Use an Ethernet cable to connect your computer to an Ethernet LAN port on the router. An Ethernet LED lights for the port where you connected the computer. 2. Launch a web browser from the connected computer. 3. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 4. Enter the router user name and password. The user name is admin. The default password is password.
N150 and N300 Wireless Routers - Does your computer or wireless device support the security that you are using for your WiFi network (WEP, WPA, or WPA2)? For information about wireless security settings, see Specify Basic WiFi Settings on page 33. - Did you set up a wireless access list in the router? If you set up an access list, you must add the MAC address for each computer and wireless device to the list. For more information about access list settings, see Set up a Wireless Access List on page 40.
N150 and N300 Wireless Routers All LEDs Remain Lit When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, a fault exists within the router. If all LEDs are still lit one minute after power-up, try the following: • Unplug the router’s power adapter cord. Plug it in again and see if the router recovers. • To return the router to its factory settings, press and hold the Reset button. For more information, see Factory Settings on page 76.
N150 and N300 Wireless Routers • Make sure that the Ethernet cable is securely connected to the router Internet port and the modem. • Make sure that power is turned on to the connected modem. • Be sure that you are using the correct cable. When you connect the router’s Internet port to a cable or DSL broadband modem, use the cable that was supplied with the cable or DSL broadband modem. This cable can be a standard straight-through Ethernet cable or an Ethernet crossover cable.
N150 and N300 Wireless Routers The Router Cannot Access the Internet If you can log in to your router, but it cannot access the Internet, see if the router can obtain an IP address from your Internet service provider (ISP). Unless your Internet provider assigned you a fixed IP address, your router requests an IP address from the Internet service. You can see if the request was successful using the Router Status screen.
N150 and N300 Wireless Routers If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP if it requires PPP over Ethernet (PPPoE) or some other type of login. If your ISP requires a login, the login name and password might be set incorrectly. • Your ISP might check for your computer’s host name.
N150 and N300 Wireless Routers A login screen displays. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home screen displays. 4. Click the ADVANCED tab. The Router Status screen displays. 5. On the Internet Port pane, click the Connection Status button. For more information, see View the Internet Connection Status on page 57.
N150 and N300 Wireless Routers Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might have one of the following problems: • Wrong physical connections For a wired connection, make sure that the numbered Ethernet port LED is lit for the port to which you are connected.
N150 and N300 Wireless Routers • If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Settings screen. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem.
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N150 and N300 Wireless Routers Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the WPS/Reset button on the back panel of the router for at least four seconds. The router resets, and returns to the factory settings that are shown in the following table. Table 4. Router factory default settings Feature Router login Internet connection Local area network (LAN) Default Behavior User login URL www.routerlogin.
N150 and N300 Wireless Routers Table 4. Router factory default settings (continued) Feature Wireless Default Behavior Wireless communication SSID name Enabled Preset. For information, see the product label. Network key (password) Broadcast SSID Enabled Transmission speed Auto Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput varies.
N150 and N300 Wireless Routers Table 5. Router specifications (continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-Tx, RJ-45 WAN 10BASE-T or 100BASE-Tx, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the entry for Transmission speed in Table 4 on page 76. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11n version 2.0 IEEE 802.
