N300 Wireless Gigabit Router JNR3000 User Manual 350 East Plumeria Drive San Jose, CA 95134 USA June 2012 202-10989-01 v1.
N300 Wireless Gigabit Router JNR3000 © 2012 NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.
N300 Wireless Gigabit Router JNR3000 Dansk [Danish] Undertegnede [NETGEAR Inc.] erklærer herved, at følgende udstyr [JNR3000] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt [NETGEAR Inc.], dass sich das Gerät [JNR3000] in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab [NETGEAR Inc.
N300 Wireless Gigabit Router JNR3000 Svenska [Swedish] Härmed intygar [NETGEAR Inc.] att denna [JNR3000] står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. FCC Requirements for Operation in the United States Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
N300 Wireless Gigabit Router JNR3000 FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Back Panel . . . . . . . . . . . . . . . . . . .
N300 Wireless Gigabit Router JNR3000 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 LAN Setup Screen Settings . . . . . . . . . . . . . .
N300 Wireless Gigabit Router JNR3000 Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Chapter 8 Troubleshooting Quick Tips . . .
1. 1 Hardware Setup Getting to know your router The N300 Wireless Gigabit Router JNR3000 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.
N300 Wireless Gigabit Router JNR3000 Unpack Your Router Open the box and remove the router, cables, and installation guide. Figure 1. Check the package contents Your box contains the following items: • N300 Wireless Gigabit Router JNR3000 • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
N300 Wireless Gigabit Router JNR3000 • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4 GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
N300 Wireless Gigabit Router JNR3000 Table 1. Front panel LED descriptions LED Description Power/Test • • • • Solid green. The startup is completed, and the router is ready. Blinking green. The firmware is corrupted (see http://www.netgear.com/support). Blinking amber. The firmware is upgrading, or the Reset button was pressed. Off. Power is not supplied to the router. Internet • Solid green. An IP address has been received; ready to transmit data. • Solid amber.
N300 Wireless Gigabit Router JNR3000 Back Panel The back panel has the connections shown in the following figure. Ethernet LAN Internet Port Power On/Off button Figure 3. Router, rear view See Factory Default Settings on page 96 for information about restoring factory settings. Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. Serial number MAC address WPS Security PIN Figure 4.
2. Getting Started with NETGEAR Genie Connecting to the router 2 This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.
N300 Wireless Gigabit Router JNR3000 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.
N300 Wireless Gigabit Router JNR3000 NETGEAR Genie Setup NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete. To use NETGEAR Genie to set up your router: 1. Turn the router on by pressing the On/Off button, if not done yet. 2.
N300 Wireless Gigabit Router JNR3000 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Type http://www.routerlogin.net. The login window displays: admin ******** 3.
N300 Wireless Gigabit Router JNR3000 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at the top there is an Advanced tab that is used to access additional menus and screens.
N300 Wireless Gigabit Router JNR3000 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 27 for instructions on how to set up a guest network. Manual Method To connect manually: 1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect to your router.
3.
N300 Wireless Gigabit Router JNR3000 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet. The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No.
N300 Wireless Gigabit Router JNR3000 These fields display when your ISP requires a login: • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or L2TP. • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. • Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes.
N300 Wireless Gigabit Router JNR3000 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. • # (number). The order in which the device joined the network. • IP Address. The IP address that the router assigned to this device when it joined the network.
N300 Wireless Gigabit Router JNR3000 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup. The JNR3000 router comes with preset security.
N300 Wireless Gigabit Router JNR3000 1. On the Basic Home screen, select Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. 2. Make any needed changes, and click Apply to save your settings. 3. Set up and test your wireless devices and computers to make sure that they can connect wirelessly.
N300 Wireless Gigabit Router JNR3000 Enable NETGEAR Badge LED. This setting lets you enable the NETGEAR Badge LED. Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting. Channel. This setting is the wireless channel used by the gateway. Enter a value from 1 through 13.
N300 Wireless Gigabit Router JNR3000 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. To set up a guest network: 1. Select Basic > Guest Network to display the following screen: 2. Select any of the following wireless settings: Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. Enable Wireless Isolation.
N300 Wireless Gigabit Router JNR3000 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption. This section presents an overview of the security options and provides guidance on when to use which option.
N300 Wireless Gigabit Router JNR3000 FastLane FastLane lets you specify the bandwidth that you want reserved when you are connecting from a trusted IP address, and push the FastLane button. FastLane gives you guaranteed bandwidth for video streaming applications. From the Basic screen, you can: • Turn the FastLane feature on and off. (FastLane is set to off by default.) • Specify the amount of bandwidth reserved for the trusted IP address.
N300 Wireless Gigabit Router JNR3000 • • Bandwidth Reserved for Trusted IP Address: Specify the percentage of bandwidth on the wireless router to reserve when you connect from a trusted IP address. This prevents other users from using up your bandwidth. When you connect to the router from the trusted IP address, you have guaranteed bandwidth for video streaming applications. • Enter the IP address in the fields provided. • Select a percentage from the drop-down list: 50%, 60%, 70%, or 80%.
4. Genie Advanced Home Specifying custom settings 4 This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • Security. See Chapter 5, Security. • Administration. See Chapter 6, Administration.
N300 Wireless Gigabit Router JNR3000 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie. 1. Select Setup Wizard to display the following screen: 2. Select either Yes or No, I want to configure the router myself. If you select No, you are taken to the Internet Setup screen (see Internet Setup on page 21). 3.
N300 Wireless Gigabit Router JNR3000 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, you need to press the WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3. Select either Push Button or PIN Number.
N300 Wireless Gigabit Router JNR3000 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network.
N300 Wireless Gigabit Router JNR3000 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: • Disable Port Scan and DoS Protection.
N300 Wireless Gigabit Router JNR3000 provides a much less secured firewall, but allows almost all Internet applications to function. Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
N300 Wireless Gigabit Router JNR3000 - Yahoo email - MSN portal - America Online’s DSL service • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems, such as the inability to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
N300 Wireless Gigabit Router JNR3000 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.
N300 Wireless Gigabit Router JNR3000 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router. • RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
N300 Wireless Gigabit Router JNR3000 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.
N300 Wireless Gigabit Router JNR3000 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The JNR3000 router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
N300 Wireless Gigabit Router JNR3000 QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 2. Click the Setup QoS Rule button to see the existing priority rules. On this screen, you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all of the rules by simply clicking the Delete All button. 3.
N300 Wireless Gigabit Router JNR3000 a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c. In the Connection Type list, select either TCP, UDP, or both (TCP/UDP), and specify the port number or range of port numbers used by the application or game. 7. From the Priority list, select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet.
N300 Wireless Gigabit Router JNR3000 4. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 5. From the LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. 8.
N300 Wireless Gigabit Router JNR3000 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually. 5.
5. Security Keeping unwanted content out of your network 5 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network.
N300 Wireless Gigabit Router JNR3000 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen.
N300 Wireless Gigabit Router JNR3000 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N300 Wireless Gigabit Router JNR3000 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.
N300 Wireless Gigabit Router JNR3000 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block.
N300 Wireless Gigabit Router JNR3000 To set up email notifications: 1. Select Advanced > Security > Email to display the following screen: 2. To receive email logs and alerts from the router, select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.
6. 6 Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 81 for information about upgrading or checking the status of your router over the Internet, and Traffic Meter on page 83 for information about monitoring the volume of Internet traffic passing through your router’s Internet port.
N300 Wireless Gigabit Router JNR3000 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product. You can use the Check button on the Router Update screen to check and update to the latest firmware for your product if new firmware is available.
N300 Wireless Gigabit Router JNR3000 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The localized language of the user interface. LAN Port. • MAC Address. The Media Access Control address.
N300 Wireless Gigabit Router JNR3000 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask being used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses being used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
N300 Wireless Gigabit Router JNR3000 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address that is assigned to the router. Subnet Mask.
N300 Wireless Gigabit Router JNR3000 Wireless Settings The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. Identifies the operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available.
N300 Wireless Gigabit Router JNR3000 Guest Network Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off. Broadcast Name. Indicates whether the router is broadcasting its SSID. Wireless Isolation. Select this check box only if you want to prevent wireless connections to the router.
N300 Wireless Gigabit Router JNR3000 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed.
N300 Wireless Gigabit Router JNR3000 Back Up Settings To back up the router’s configuration settings: 1. Select Advanced > Administration > Backup Settings to display the following screen: 2. Click Back Up to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: 1.
N300 Wireless Gigabit Router JNR3000 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin. Changing the default password is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see Label on page 13). To set the password for the user name admin: 1.
7. 7 Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
N300 Wireless Gigabit Router JNR3000 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
N300 Wireless Gigabit Router JNR3000 Wireless Repeating Function (WDS) You can set the JNR3000 router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. Wireless repeating is a type of Wireless Distribution System (WDS).
N300 Wireless Gigabit Router JNR3000 Wireless Repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point. The JNR3000 router is always in dual band concurrent mode, unless you turn off one radio. Be aware that if you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.
N300 Wireless Gigabit Router JNR3000 Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box.
N300 Wireless Gigabit Router JNR3000 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
N300 Wireless Gigabit Router JNR3000 3. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.
N300 Wireless Gigabit Router JNR3000 the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.
N300 Wireless Gigabit Router JNR3000 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.
N300 Wireless Gigabit Router JNR3000 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.
N300 Wireless Gigabit Router JNR3000 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time. • Port forwarding is configured for a single computer on your network. • Port triggering does require that you know the computer’s IP address in advance. The IP address is captured automatically.
N300 Wireless Gigabit Router JNR3000 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 73. 3. In the corresponding Server IP Address field, enter the last digit of the IP address of your local computer that will provide this service. 4. Click Add.
N300 Wireless Gigabit Router JNR3000 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP. 6. In the Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field.
N300 Wireless Gigabit Router JNR3000 To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router will always give your web server an IP address of 192.168.1.33. 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. 3.
N300 Wireless Gigabit Router JNR3000 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used. 4. In the Port Triggering Timeout field, enter a value up to 9999 minutes.
N300 Wireless Gigabit Router JNR3000 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 9. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP. 10.
N300 Wireless Gigabit Router JNR3000 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen: Figure 9.
N300 Wireless Gigabit Router JNR3000 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
N300 Wireless Gigabit Router JNR3000 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N300 Wireless Gigabit Router JNR3000 Remote Management The remote management feature lets you upgrade or check the status of your JNR3000 router over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a very secure password. The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
N300 Wireless Gigabit Router JNR3000 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management nterface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply to have your changes take effect. 6.
N300 Wireless Gigabit Router JNR3000 2. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If this check box is not selected, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router. Advertisement Period. The advertisement period is how often the router broadcasts its UPnP information.
N300 Wireless Gigabit Router JNR3000 To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings 2. To enable the Traffic Meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: No Limit.
8. 8 Troubleshooting This chapter provides information to help you diagnose and solve any problems you mayencounter with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
N300 Wireless Gigabit Router JNR3000 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers. Check Ethernet Cable Connections Make sure that the Ethernet cables are securely plugged in.
N300 Wireless Gigabit Router JNR3000 Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/Test LED is on. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify that: • The Power/Test LED is solid green. • The Internet LED is on.
N300 Wireless Gigabit Router JNR3000 LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings as explained in Restore the Factory Settings and Password on page 93.
N300 Wireless Gigabit Router JNR3000 Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the router.
N300 Wireless Gigabit Router JNR3000 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in Sequence to Restart Your Network on page 86.
N300 Wireless Gigabit Router JNR3000 Troubleshooting PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administration > Router Status. 3. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely.
N300 Wireless Gigabit Router JNR3000 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
N300 Wireless Gigabit Router JNR3000 Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see Erase on page 60). • Use the Reset button on the back of the router. See Factory Default Settings on page 96.
N300 Wireless Gigabit Router JNR3000 Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are on for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
A. Supplemental Information A This appendix provides factory default settings and technical specifications for the router. • Factory Default Settings • Specifications Appendix A.
N300 Wireless Gigabit Router JNR3000 User Manual Factory Default Settings Table 3. Router Default Settings Feature Default Setting Router Login URL http://www.routerlogin.net or http://www.routerlogin.com Login name (case-sensitive) admin (printed on product label) Login password (case-sensitive) password (printed on product label) WAN MAC address Default hardware address (on label) MTU Size 1500 LAN IP address (gateway IP address) 192.168.1.1 (printed on product label) Router subnet 255.
N300 Wireless Gigabit Router JNR3000 User Manual Specifications Table 4. Router Technical Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, BigPond, Dynamic DNS, and UPnP Power adapter • • • • • Dimensions 6.8" x 4.6" x 1.4" 172.7 x 115.7 x 32.6 mm Weight 0.48 lbs. 0.
B. Notification of Compliance B GPL License Agreement GPL may be included in this product; to view the GPL license agreement, go to ftp://downloads.netgear.com/files/GPLnotice.pdf. For GNU General Public License (GPL) related information, visit http://support.netgear.com/app/answers/detail/a_id/2649. Interference Reduction Table The following table shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).
Index A repeater unit 67 user-defined services 48 connecting wirelessly 10 country setting 32 crossover cable 88 CTS/RTS Threshold 63 custom service (port forwarding) 73 access remote 81 viewing logs 58 access points 64 accessing remote computer 68 adding custom service 73 priority rules 42 address reservation 40 advertisement period 83 alerts, emailing 50 applications, QoS for online gaming 42 attached devices 23 authentication, required by mail server 51 automatic firmware checking 53 automatic Internet
N300 Wireless Gigabit Router JNR3000 L firmware version 54 firmware, upgrading 17, 53 fragmentation length 63 fragmented data packets 36 front panel 11 label, product 13 LAN port QoS for 43 settings 54 LAN setup 38 language setting 32 lease, DHCP 56 LEDs described 12 troubleshooting and 87 local servers, port forwarding to 72 logging in 15, 17 logs emailing 50 viewing 58 G games, online, QoS for 42 gateway IP address 22 Genie, NETGEAR 16 guest networks 27, 58 H host name 21 host, trusted 47 M I MAC
N300 Wireless Gigabit Router JNR3000 P S packets, fragmented 36 Parental Controls 24 passphrases changing 26 product label 13 password recovery, admin 61 password, restoring 93 poll interval 55 port filtering 48 port forwarding 68, 71, 72 port numbers 48 port status 55 port triggering 68, 69, 72, 75 ports,listed, back panel 13 positioning the router 10 Power LED, troubleshooting and 87 PPPoE (PPP over Ethernet) 90 Preamble mode 63 preset security about 24 passphrase 26 pre-shared key 28 primary DNS addre
N300 Wireless Gigabit Router JNR3000 W WAN IP address, troubleshooting 89 WAN setup 35 Wi-Fi Protected Setup (WPS) 19, 33 devices, adding 19 wireless channel 26 wireless connection, troubleshooting 92 wireless connections 10 wireless devices,adding to the network 19 Wireless Distribution System (WDS) 64, 65 Wireless LED, troubleshooting and 88, 89 wireless mode 26 wireless network name (SSID) broadcast 25 described 26 product label 13 wireless network settings 26 wireless radio 63 wireless repeating 64, 65
