N300 Wireless Gigabit Router with USB JNR3210 User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA January 2013 202-11064-02
N300 Wireless Gigabit Router with USB JNR3210 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Back Panel . . . . . . . . . . . . . . . . . .
N300 Wireless Gigabit Router with USB JNR3210 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN Setup . . . . . . . . . . . . . . . . .
N300 Wireless Gigabit Router with USB JNR3210 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Set Password . . . . . . . . . . . . . . . . . . . .
N300 Wireless Gigabit Router with USB JNR3210 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Wireless Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Restore the Factory Settings and Password . . . . . . . . . . . . . . . . . . . . . . 111 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . 111 Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Hardware Setup G et t i n g to k now you r router The N300 Wireless Gigabit Router with USB JNR3210 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.
N300 Wireless Gigabit Router with USB JNR3210 Unpack Your Router Open the box and remove the router, cables, and installation guide. N300 Wireless Gigabit Router with USB Power adapter Ethernet cable Figure 1.
N300 Wireless Gigabit Router with USB JNR3210 • In an elevated location such as a high shelf, keeping the number of walls and ceilings between the router and your other devices to a minimum. • Away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems, microwaves, PCs, or the base of a cordless phone or 2.4 GHz cordless phone. • Away from any large metal surfaces, such as a solid metal door or aluminum studs.
N300 Wireless Gigabit Router with USB JNR3210 Table 1. Front panel LED descriptions LED Description Power/Test • • • • Internet • Solid green. An IP address has been received; ready to transmit data. • Solid amber. An Ethernet cable connection to the modem has been detected. • Off. No Ethernet cable is connected to the modem. LAN ports 1–4 • • • • • USB • Solid green. The USB device had been accepted by the router and is ready to be used. • Blinking green. The USB device is in use. • Off.
N300 Wireless Gigabit Router with USB JNR3210 Back Panel The back panel has the connections shown in the following figure. Reset USB Power Ethernet LAN On/Off button Internet Figure 3. Router, rear view See Factory Default Settings on page 114 for information about restoring factory settings. Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. Serial number MAC address WPS Security PIN Figure 4.
2. Getting Started with NETGEAR genie Con n e ct i n g to the router 2 This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.
N300 Wireless Gigabit Router with USB JNR3210 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.
N300 Wireless Gigabit Router with USB JNR3210 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete. To use NETGEAR genie to set up your router: 1. Turn the router on by pressing the On/Off button, if not done yet. 2.
N300 Wireless Gigabit Router with USB JNR3210 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Type http://www.routerlogin.net. The login window displays: admin ******** 3.
N300 Wireless Gigabit Router with USB JNR3210 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at the top there is an Advanced tab that is used to access additional menus and screens.
N300 Wireless Gigabit Router with USB JNR3210 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 26 for instructions on how to set up a guest network. Manual Method To connect manually: 1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect to your router.
3.
N300 Wireless Gigabit Router with USB JNR3210 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet. The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether or not your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No.
N300 Wireless Gigabit Router with USB JNR3210 These fields display when your ISP requires a login: • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or L2TP. • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. • Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes.
N300 Wireless Gigabit Router with USB JNR3210 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. • # (number). The order in which the device joined the network. • IP Address.
N300 Wireless Gigabit Router with USB JNR3210 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB port here.
N300 Wireless Gigabit Router with USB JNR3210 This screen displays the following: • Network/Device Name. The default is \\readyshare. This is the name used to access the USB device connected to the router. • Available Network Folders. The folders on the USB device. Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser.
N300 Wireless Gigabit Router with USB JNR3210 If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router. 1. On the Basic Home screen, select Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. 2.
N300 Wireless Gigabit Router with USB JNR3210 selected by default. To turn off the SSID broadcast, clear the Allow Broadcast of Name (SSID) check box, and click Apply. Enable Wireless Isolation. If this check box is selected, then wireless clients (computers or wireless devices) that join the network can use the Internet, but cannot access each other or access Ethernet devices on the network. Enable NETGEAR Badge LED. This setting lets you enable the NETGEAR Badge LED. Name (SSID).
N300 Wireless Gigabit Router with USB JNR3210 Guest Networks Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. To set up a guest network: 1. Select Basic > Guest Network to display the following screen: 2. Select any of the following wireless settings: Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. Enable Wireless Isolation.
N300 Wireless Gigabit Router with USB JNR3210 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption.
N300 Wireless Gigabit Router with USB JNR3210 FastLane FastLane lets you specify the bandwidth that you want reserved when you are connecting from a trusted IP address, and push the FastLane button. FastLane gives you guaranteed bandwidth for video streaming applications. From the Basic screen, you can: • Turn the FastLane feature on and off. (FastLane is set to off by default.) • Specify the amount of bandwidth reserved for the trusted IP address.
N300 Wireless Gigabit Router with USB JNR3210 • • Bandwidth Reserved for Trusted IP Address: Specify the percentage of bandwidth on the wireless router to reserve when you connect from a trusted IP address. This prevents other users from using up your bandwidth. When you connect to the router from the trusted IP address, you have guaranteed bandwidth for video streaming applications. • Enter the IP address in the fields provided. • Select a percentage from the drop-down list: 50%, 60%, 70%, or 80%.
4. 4 genie Advanced Home Sp ecif yi ng custom set ti ngs This chapter explains the features available from the genie Advanced Home screen, shown in the following figure: This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • USB Storage. See Chapter 5, USB Storage. • Security. See Chapter 7, Security. • Administration.
N300 Wireless Gigabit Router with USB JNR3210 Setup Wizard The NETGEAR genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the genie. 1. Select Setup Wizard to display the following screen: 2. Select either Yes or No, I want to configure the router myself. If you select No, you are taken to the Internet Setup screen (see Internet Setup on page 19).
N300 Wireless Gigabit Router with USB JNR3210 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3.
N300 Wireless Gigabit Router with USB JNR3210 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network.
N300 Wireless Gigabit Router with USB JNR3210 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: • Disable Port Scan and DoS Protection.
N300 Wireless Gigabit Router with USB JNR3210 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
N300 Wireless Gigabit Router with USB JNR3210 • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inability to access certain websites, frames within websites, secure login pages, or FTP or POP servers. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
N300 Wireless Gigabit Router with USB JNR3210 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.
N300 Wireless Gigabit Router with USB JNR3210 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router. • RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
N300 Wireless Gigabit Router with USB JNR3210 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.
N300 Wireless Gigabit Router with USB JNR3210 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N300 Wireless Gigabit Router with USB can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
N300 Wireless Gigabit Router with USB JNR3210 To specify prioritization of traffic, you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On check box. 2.
N300 Wireless Gigabit Router with USB JNR3210 5. In the Priority Category list, select either Applications or Online Gaming. In either case, a list of applications or games displays in the list. 6. You can select an existing item from the list, or you can scroll and select Add a New Application or Add a New Game, as applicable. a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c.
N300 Wireless Gigabit Router with USB JNR3210 4. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 5. From the LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7.
N300 Wireless Gigabit Router with USB JNR3210 3. From the Priority Category list, select MAC Address to display the following screen: 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually. 5.
5. USB Storage Accessi ng and config uring a US B storage drive 5 This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
N300 Wireless Gigabit Router with USB JNR3210 USB Drive Requirements The router works with 2.0 (USB High Speed) standards. The approximate USB bus speed are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 3. USB Drive Speeds Bus Speed/Sec USB 2.0 480 Mbits The router should work with most USB-compliant external flash and hard drives.
N300 Wireless Gigabit Router with USB JNR3210 • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network. You might want to store files in a central location so that you do not have to power up a computer to perform local sharing. In addition, you can share files between Macintosh, Linux, and PC computers by using the USB drive as a go-between across the systems.
N300 Wireless Gigabit Router with USB JNR3210 • There are two user accounts: admin and guest. The password for admin is the same one that you use to access the router. By default, it is password. The guest user account has no password. • On the FTP site, the person receiving the files should use the guest user account and enter any password (FTP requires that you type something in the password field). • Be sure to select the FTP (via Internet) check box in the USB Storage Advanced Settings screen.
N300 Wireless Gigabit Router with USB JNR3210 To access your USB device: 1. Click the network device name or the share name in your computer’s network folders list. 2. For SMB://readyshare, click Connect. Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens until you log out and then log back in again. Add or Edit a Network Folder 1.
N300 Wireless Gigabit Router with USB JNR3210 • To add a folder, click Create Network Folder. • To edit a folder, select its radio button, and then click Edit. 3. You can use this screen to select a folder, to change the share name, or to change the read Access or write access from All – no password to admin. The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password. 4.
N300 Wireless Gigabit Router with USB JNR3210 • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows. • Access Method. The access methods are described here. Network Connection.
N300 Wireless Gigabit Router with USB JNR3210 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab. To set up approved USB devices: 1. Select Advanced > Advanced Setup > USB Settings. The following screen displays: 2. Click the Approved Devices button.
N300 Wireless Gigabit Router with USB JNR3210 5. Click Apply so that your change takes effect. If you want to work with another USB device, you have to first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process. Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser, you have to use the router’s Internet port IP address.
6. 6 ReadySHARE Printer ReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility • Desktop NETGEAR genie For additional about ReadySHARE features, see www.netgear.com/readyshare.
N300 Wireless Gigabit Router with USB JNR3210 ReadySHARE Printer You can connect a USB printer to the router’s USB port, and share it among Windows and Mac computers on the network. To set up ReadySHARE Printer: 1. Connect the USB printer to the router’s USB port with a USB printer cable. 2. Install the USB printer driver software on each computer that will share the printer.
N300 Wireless Gigabit Router with USB JNR3210 4. Follow the instructions to install the NETGEAR USB Control Center utility. 5. After you have installed the utility, select the language.
N300 Wireless Gigabit Router with USB JNR3210 6. If this is the first time you are accessing the utility, you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx.
N300 Wireless Gigabit Router with USB JNR3210 Note that you can click the Disconnect button at any time to release the connection. The status then changes to Available. Once the Connect button has been clicked once on all of the computers in the network, the utility on each of them automatically handles the printing queue and handling. The status of the printer should appear as Available on all of the computers. • When the status is Available, you can use the USB printer.
N300 Wireless Gigabit Router with USB JNR3210 • You can set the value for the default time-out time from the Tools > Configuration screen. • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work. • Some firewall software, such as Comodo, blocks the ReadySHARE Print utility from accessing the USB printer.
N300 Wireless Gigabit Router with USB JNR3210 USB Control Center Utility The USB Control Center Utility allows you to control a shared USB device from your computer that is connected to the USB port on your router. The utility allows you to control a printer, a scanner, or an audio speaker. The utility has to be installed on each computer on your network from which you want to control the device. You can download this utility for PC and Mac at www.netgear.com/landing/en-us/readyshare.aspx.
N300 Wireless Gigabit Router with USB JNR3210 Control Center Configuration Select Tools >Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the timeout value for holding the USB resource when it is not in use. Language. Select the display language for this utility. USB Printer The first time you use a printer, you need to click Connect.
N300 Wireless Gigabit Router with USB JNR3210 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to always hold the connection of this USB printer. Once there is any print job for this printer, the USB utility connects to this USB printer automatically then prints. After the print job is done, the printer status returns to the Paused state.
N300 Wireless Gigabit Router with USB JNR3210 Desktop NETGEAR genie Desktop NETGEAR genie is the easy dashboard for managing, monitoring, and repairing your home network. • Automatically repair common wireless network problems. • Have easy access to router features like Live Parental Controls, guest access, broadband usage meter, speed test, and more. • Use the Network map to see all devices on your home network. To download the free NETGEAR genie, go to this page at the NETGEAR website: www.
7. Security Ke epi ng u nwante d c onte nt out of you r n et work 7 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network.
N300 Wireless Gigabit Router with USB JNR3210 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always.
N300 Wireless Gigabit Router with USB JNR3210 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N300 Wireless Gigabit Router with USB JNR3210 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol.
N300 Wireless Gigabit Router with USB JNR3210 To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block. Select a start and end time in 24-hour format, or select All Day for 24-hour blocking. 3.
N300 Wireless Gigabit Router with USB JNR3210 To set up email notifications: 1. Select Advanced > Security > Email to display the following screen: 2. To receive email logs and alerts from the router, select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.
8. 8 Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 99 for information about upgrading or checking the status of your router over the Internet, and Traffic Meter on page 102 for information about monitoring the volume of Internet traffic passing through your router’s Internet port.
N300 Wireless Gigabit Router with USB JNR3210 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Router Update screen to check and update to the latest firmware for your product if new firmware is available.
N300 Wireless Gigabit Router with USB JNR3210 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The localized language of the user interface. LAN Port. • MAC Address. The Media Access Control address.
N300 Wireless Gigabit Router with USB JNR3210 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask being used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses being used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
N300 Wireless Gigabit Router with USB JNR3210 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 7. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address that is assigned to the router. Subnet Mask.
N300 Wireless Gigabit Router with USB JNR3210 Wireless Settings The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. Identifies the operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router will find the best operating channel available.
N300 Wireless Gigabit Router with USB JNR3210 Guest Network Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LED on the front panel is off. Broadcast Name. Indicates whether the router is broadcasting its SSID. Wireless Isolation.
N300 Wireless Gigabit Router with USB JNR3210 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed.
N300 Wireless Gigabit Router with USB JNR3210 Back Up Settings To back up the router’s configuration settings: 1. Select Advanced > Administration > Backup Settings to display the following screen: 2. Click Back Up to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: 1.
N300 Wireless Gigabit Router with USB JNR3210 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin. This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see Label on page 11). To set the password for the user name admin: 1.
9. 9 Advanced Settings This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
N300 Wireless Gigabit Router with USB JNR3210 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
N300 Wireless Gigabit Router with USB JNR3210 Wireless Repeating Function (WDS) You can set the N300 Wireless Gigabit Router with USB up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. Wireless repeating is a type of Wireless Distribution System (WDS).
N300 Wireless Gigabit Router with USB JNR3210 To configure this mode, you have to know the MAC addresses of the child repeater access point. Wireless Repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point.
N300 Wireless Gigabit Router with USB JNR3210 Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. - If you are setting up a point-to-point bridge, select this check box. - If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared. Base Station MAC Address.
N300 Wireless Gigabit Router with USB JNR3210 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
N300 Wireless Gigabit Router with USB JNR3210 3. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.
N300 Wireless Gigabit Router with USB JNR3210 the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.
N300 Wireless Gigabit Router with USB JNR3210 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.
N300 Wireless Gigabit Router with USB JNR3210 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.
N300 Wireless Gigabit Router with USB JNR3210 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time. • Port forwarding is configured for a single computer on your network. • Port triggering does require that you know the computer’s IP address in advance. The IP address is captured automatically.
N300 Wireless Gigabit Router with USB JNR3210 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 91. 3. In the corresponding Server IP Address field, enter the last digit of the IP address of your local computer that will provide this service. 4.
N300 Wireless Gigabit Router with USB JNR3210 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP. 6. In the Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field.
N300 Wireless Gigabit Router with USB JNR3210 To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router will always give your web server an IP address of 192.168.1.33. 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. 3.
N300 Wireless Gigabit Router with USB JNR3210 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used. 4.
N300 Wireless Gigabit Router with USB JNR3210 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 9. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP.
N300 Wireless Gigabit Router with USB JNR3210 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen: Figure 9.
N300 Wireless Gigabit Router with USB JNR3210 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
N300 Wireless Gigabit Router with USB JNR3210 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N300 Wireless Gigabit Router with USB JNR3210 Remote Management The remote management feature lets you upgrade or check the status of your N300 Wireless Gigabit Router with USB over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a very secure password. The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols.
N300 Wireless Gigabit Router with USB JNR3210 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management nterface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply to have your changes take effect. 6.
N300 Wireless Gigabit Router with USB JNR3210 To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If this check box is not selected, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router.
N300 Wireless Gigabit Router with USB JNR3210 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage. To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings 2.
10. 10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
N300 Wireless Gigabit Router with USB JNR3210 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers. Check Ethernet Cable Connections Make sure that the Ethernet cables are securely plugged in.
N300 Wireless Gigabit Router with USB JNR3210 Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/Test LED is on. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify that: • The Power/Test LED is solid green. • The Internet LED is on.
N300 Wireless Gigabit Router with USB JNR3210 LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings as explained in Restore the Factory Settings and Password on page 111.
N300 Wireless Gigabit Router with USB JNR3210 Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the router.
N300 Wireless Gigabit Router with USB JNR3210 4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in Sequence to Restart Your Network on page 104.
N300 Wireless Gigabit Router with USB JNR3210 Troubleshooting PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Log in to the router. 2. Select Administration > Router Status. 3. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely.
N300 Wireless Gigabit Router with USB JNR3210 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
N300 Wireless Gigabit Router with USB JNR3210 Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see Erase on page 78). • Use the Reset button on the back of the router. See Factory Default Settings on page 114.
N300 Wireless Gigabit Router with USB JNR3210 Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are on for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
A.
N300 Wireless Gigabit Router with USB JNR3210 Factory Default Settings Table 4. Router Default Settings Feature Default Setting Router Login URL http://www.routerlogin.net or http://www.routerlogin.com Login name (case-sensitive) admin (printed on product label) Login password (case-sensitive) password (printed on product label) WAN MAC address Default hardware address (on label) MTU Size 1500 LAN IP address (gateway IP address) 192.168.1.1 (printed on product label) Router subnet 255.255.
N300 Wireless Gigabit Router with USB JNR3210 Specifications Table 5. Router Technical Specifications Feature Specification Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP Power adapter • • • • • Dimensions 6.8" x 4.6" x 1.4" 172.7 x 115.7 x 32.6 mm Weight 0.48 lbs. 0.
B. Notification of Compliance NETGEAR Wireless Routers, G ateways, APs B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N300 Wireless Gigabit Router with USB JNR3210 FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
N300 Wireless Gigabit Router with USB JNR3210 Household Appliance Recommended Minimum Distance (in feet and meters) Cordless phone - Digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Notification of Compliance 118
Index A QoS 40 repeater unit 85 user-defined services 66 connecting wirelessly 8 country setting 31 crossover cable 106 CTS/RTS Threshold 81 custom service (port forwarding) 91 access remote 99 viewing logs 76 access points 82 accessing remote computer 86 adding custom service 91 priority rules 41 address reservation 39 advertisement period 101 alerts, emailing 68 applications, QoS for online gaming 41 approved USB devices 52 attached devices 21 authentication, required by mail server 69 automatic firmwar
N300 Wireless Gigabit Router with USB JNR3210 resetting 11 file sharing 46 firmware version 72 firmware, upgrading 15, 71 fragmentation length 81 fragmented data packets 35 front panel 9 LAN port QoS for 42 settings 72 LAN setup 37 language setting 31 large files, sharing 47 lease, DHCP 74 LEDs described 10 troubleshooting and 105 local servers, port forwarding to 90 logging in 13, 15 logs emailing 68 viewing 76 G games, online, QoS for 41 gateway IP address 20 Genie, NETGEAR 14 guest networks 26, 76 H
N300 Wireless Gigabit Router with USB JNR3210 password recovery, admin 79 password, restoring 111 photos, sharing 47 poll interval 73 port filtering 66 port forwarding 86, 89, 90 port numbers 66 port status 73 port triggering 86, 87, 90, 93 ports,listed, back panel 11 positioning the router 8 Power LED, troubleshooting and 105 PPPoE (PPP over Ethernet) 108 Preamble mode 81 preset security about 23 passphrase 25 pre-shared key 27 primary DNS addresses 20 printing files and photos 47 prioritizing traffic 40
N300 Wireless Gigabit Router with USB JNR3210 V viewing logs 76 router status 72 W WAN IP address, troubleshooting 107 WAN setup 34 Wi-Fi Protected Setup (WPS) 17, 32 devices, adding 17 wireless channel 25 wireless connection, troubleshooting 110 wireless connections 8 wireless devices,adding to the network 17 Wireless Distribution System (WDS) 82, 83 Wireless LED, troubleshooting and 106, 107 wireless mode 25 wireless network name (SSID) broadcast 24 described 25 product label 11 wireless network setting
