AC1200 WiFi Router JR6100 User Manual September 2013 202-11266-01 350 East Plumeria Drive San Jose, CA 95134 USA
AC1200 WiFi Router JR6100 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Label. . . . . . . . . . . . . . . . . . . . . . . .
AC1200 WiFi Router JR6100 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Use Router as DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC1200 WiFi Router JR6100 Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Specify Logs Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . .
AC1200 WiFi Router JR6100 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Hardware Setup Get t o kno w yo ur ro uter The AC1200 WiFi Router JR6100 delivers AC1200 WiFi speeds with access up to three times faster than similar 802.11n technology. This router supports HD streaming and online gaming throughout your home, and a secure and reliable connection to the Internet. The JR6100 router is compatible with next-generation WiFi devices and backward compatible with 802.11 a/b/g/n devices.
AC1200 WiFi Router JR6100 Unpack Your Router Open the box and remove the router, cable, and adapter, installation guide. Ethernet cable Power adapter JR6100 AC1200 WiFi Router Figure 1.
AC1200 WiFi Router JR6100 Front and Side Panels The router front and side panels have the status LEDs and buttons shown in the following figure. WiFi On/Off button WPS button LEDs Figure 2. Router front and side view Table 1. Front panel LED descriptions LED Description Power • • • • • Solid amber. The router is starting. Blinking amber. The firmware is upgrading, or the Reset button was pressed. Solid green. The router is ready. Blinking green. The firmware is corrupted. Visit www.netgear.
AC1200 WiFi Router JR6100 The WiFi and WPS buttons toggle the WiFi and WPS functions on and off. • WiFi On/Off button. Pressing and holding this button for two seconds turns the 2.4 GHz and 5 GHz wireless radios on or off. If the WiFi LED is lit, the wireless radios are on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router. • WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network.
AC1200 WiFi Router JR6100 Label The label on the router shows the login information, MAC address, and serial number. Default access information Preset WiFi password Serial number and MAC address Figure 4. The label shows unique information about your router Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network.
2. 2 Get Started C onnec t the rou ter This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide.
AC1200 WiFi Router JR6100 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
AC1200 WiFi Router JR6100 • Wireless network key or password. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the label on your router. NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation with basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router: 1. Turn the router on by pressing the Power On/Off button. 2.
AC1200 WiFi Router JR6100 If the router does not connect to the Internet: 1. Review your settings. Make sure that you have selected the correct options and typed everything correctly. 2. Contact your ISP to verify that you have the correct configuration information. 3. Read Chapter 9, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
AC1200 WiFi Router JR6100 BASIC Home Screen The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view and change the settings. The left column has menus. You can use the ADVANCED tab to access more menus and screens. Language Dashboard (Click to view details) Menus (Click the Advanced tab to view more) Help Figure 5.
AC1200 WiFi Router JR6100 Join Your Wireless Network You can use the manual or the WPS method to join your wireless network. For instructions about how to set up a guest network, see Set Up a Guest Network on page 28. Manual Method With the manual method, choose the network that you want and type its password to connect. To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. This software scans for all wireless networks in your area. 2.
AC1200 WiFi Router JR6100 NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. For information about the genie apps, see the NETGEAR genie App User Manual. Retrieve wireless password About genie Language Menu Dashboard (Click to view details) Support Figure 6. genie app dashboard The genie app can help you with the following: • Automatically repair common wireless network problems.
3. Basic Settings Your I ntern et con ne ction and W iFi net wor k This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about the ReadySHARE feature available from the BASIC Home tab, see Chapter 5, USB Storage.
AC1200 WiFi Router JR6100 Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31. To view or change the basic Internet setup: 1. Log in to the router. See Login and Access on page 13. The BASIC Home screen displays: 2. Select Internet.
AC1200 WiFi Router JR6100 3. Select one of the following radio buttons: • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No. Enter the account and domain names, only if needed. 4. Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. 5. Click the Apply button. Your settings are saved. 6.
AC1200 WiFi Router JR6100 • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this radio button. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.
AC1200 WiFi Router JR6100 After installation, Live Parental Controls automatically starts. 4. Click the Next button, read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 5. Select the radio button that applies to you and click the Next button. • If you already have an OpenDNS account, leave the Yes radio button selected.
AC1200 WiFi Router JR6100 After you log on or create your account, the filtering level screen displays: 6. Select the radio button for the filtering level that you want and click the Next button. 7. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as Enabled. Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup. The router comes with preset security.
AC1200 WiFi Router JR6100 NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the SSID or other wireless security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.
AC1200 WiFi Router JR6100 • Is your computer or wireless device trying to connect to your network with its old settings (before you changed the settings)? If so, update the wireless network selection in your computer or wireless device to match the current settings for your network. You can use this screen to view or change the wireless network settings and the security option. Wireless Network Settings The following items display: • Region. The location where the router is used.
AC1200 WiFi Router JR6100 Note: The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase. WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.
AC1200 WiFi Router JR6100 Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1. Select BASIC > Guest Network. 2. Select any of the following wireless settings: • Enable Guest Network.
AC1200 WiFi Router JR6100 5. Click the Apply button. Your settings are saved. View Attached Devices To view all computers or devices that are currently connected to your network, use the Attached Device screen. To view the Attached Devices screen: 1. From the BASIC Home screen, select Attached Devices. Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. The following information displays: • # (number).
4. Advanced Home Settings S pecify cu sto m se ttings 4 This chapter helps you configure the advanced settings in your router using genie. This chapter contains the following sections: • NETGEAR genie ADVANCED Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup • WPS Wizard for WiFi Connections • Quality of Service Setup Some selections on the ADVANCED Home screen are described in separate chapters: • ReadySHARE. See Chapter 5, USB Storage. • Security.
AC1200 WiFi Router JR6100 NETGEAR genie ADVANCED Home Screen The genie ADVANCED Home dashboard presents status information. The content is the same as what is on the Router Status screen, which you access from the Administration menu. For more information, see View Router Status on page 76. The genie ADVANCED Home screen is shown in the following figure: Figure 8.
AC1200 WiFi Router JR6100 If you select No, you are taken to the Internet Setup screen (see Internet Setup on page 20). 3. Click the Next button. 4. Select your location. 5. Click the Next button. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure advanced settings for the WAN (Internet) port. To view or change the WAN settings: 1. Select ADVANCED > Setup > WAN Setup. 2.
AC1200 WiFi Router JR6100 • Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See the following section, Default DMZ Server. • Respond to Ping on Internet Port. If you want the router to respond to a ping from the Internet, select this check box. Use this feature only as a diagnostic tool because it allows your router to be discovered.
AC1200 WiFi Router JR6100 forward the traffic to one computer on your network. This computer is called the default DMZ server. To set up a default DMZ server: 1. Select ADVANCED > Setup > WAN Setup. 2. Select the Default DMZ Server check box. 3. Type the IP address. 4. Click the Apply button. Your change takes effect. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits.
AC1200 WiFi Router JR6100 until the problem goes away. The following table describes common MTU sizes and applications. Table 2. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments.
AC1200 WiFi Router JR6100 To change the LAN settings: 1. Select ADVANCED > Setup > LAN Setup. 2. Enter the settings that you want to customize. These settings are described in the following section, LAN TCP/IP Setup. 3. Click the Apply button. Your changes are saved. LAN TCP/IP Setup The following items display: • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router.
AC1200 WiFi Router JR6100 Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server. By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.
AC1200 WiFi Router JR6100 To reserve an IP address: 1. Select ADVANCED > Setup > LAN Setup. 2. In the Address Reservation section of the screen, click the Add button. 3. In the IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. 4. Type the MAC address of the computer or server. Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here. 5.
AC1200 WiFi Router JR6100 • PIN Number. The screen adjusts. Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message.
AC1200 WiFi Router JR6100 2. Clear the Enable WMM check box for the band (2.4 GHz or 5 GHz). 3. Click the Apply button. Set Up Bandwidth Control To set up the maximum uplink bandwidth: 1. Select ADVANCED > Setup > QoS Setup. 2. Leave the Enable WMM check boxes selected. 3. To prioritize Internet traffic, select the Turn Internet Access QoS On check box. 4. To detect the current uplink bandwidth, click the Check button. This helps you to determinate the maximum bandwidth setting. 5.
AC1200 WiFi Router JR6100 QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1. Select ADVANCED > Setup > QoS Setup. 2. Select the Turn Internet Access QoS On check box. 3. Click the Set Up QoS rule button. The QoS Setup screen displays. 4. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. 5. In the QoS Policy for field, type the name of the application or game. 6.
AC1200 WiFi Router JR6100 10. Click the Apply button. The rule is saved in the QoS Policy list. The QoS Setup screen displays. QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router’s LAN ports: 1. Select ADVANCED > Setup > QoS Setup. 2. Select the Turn Internet Access QoS On check box. 3. Click the Set Up QoS Rule button. 4. Click the Add Priority Rule button. 5. From the Priority Category list, select Ethernet LAN Port. 6.
AC1200 WiFi Router JR6100 4. From the Priority Category list, select MAC Address. 5. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click the Refresh button. If it still does not appear, fill in these fields manually. 6.
5. USB Storage A ccess a nd Con figu re a USB St or age Dev ic e 5 This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used to connect only USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
AC1200 WiFi Router JR6100 Connect a USB Storage Device to the Router ReadySHARE lets you access and share a USB drive connected the router USB port. If your USB device requires nonstandard drivers, it is not compatible. To connect a USB storage device: 1. Insert your USB storage device into the USB port on the rear panel of the router. 2. If your USB device has a power supply, you must use it when you connect the USB device to the router.
AC1200 WiFi Router JR6100 To access the USB device from a Windows computer: Use any of these methods: • Select Start > Run. Enter \\readyshare in the dialog box and click the OK button. • Open a browser and enter \\readyshare in the address bar. • Open My Network Places and enter \\readyshare in the address bar. To map the USB device to a Windows network drive: 1. Visit www.netgear.com/readyshare. 2. In the ReadySHARE USB Storage Access pane, click the PC Utility button. The readyshareconnect.
AC1200 WiFi Router JR6100 To access the USB drive with FTP from a remote computer: 1. Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen. See USB Storage Device Network and Access Settings on page 50. 2. Launch a web browser. 3. Type ftp:// and the Internet port IP address in the address field of the browser. For example, type ftp://10.1.65.4. If you are using Dynamic DNS, you can type the DNS name rather than the IP address. 4.
AC1200 WiFi Router JR6100 2. If you want to specify read-only access or to allow access from the Internet, see USB Storage Device Network and Access Settings on page 50. Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server. • One family member has photos on a Macintosh computer that she wants to print.
AC1200 WiFi Router JR6100 View a USB Device Attached to the Router To view basic information about the USB storage device: 1. Select BASIC > ReadySHARE. The screen displays a USB storage device if it is attached to the router USB port. If you logged in to the router before you connected your USB device, you might not see your USB device in this screen. If this happens, log out and then log back in. 2. To view the files and folders on the USB device, click the network device name or the share name. 3.
AC1200 WiFi Router JR6100 USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device. To view or change the USB storage advanced settings: 1. Select ADVANCED > ReadySHARE > Advanced Settings. 2. Specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup.
AC1200 WiFi Router JR6100 Available Network Folders You can view or change the network folders on the USB storage device. To view network folders: 1. Select ADVANCED > ReadySHARE > Advanced Settings. 2. Scroll down to the Available Networks Folder section of the screen: • Share Name. If only one device is connected, the default share name is USB_Storage. (Some router models have more than one USB port.) You can click the name, or you can type it in the address field of your web browser.
AC1200 WiFi Router JR6100 2. Click the Create Network Folder button. If the Create a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups. 3. Click the Browse button next to the Folder field, and select the folder. 4. Fill in the Share Name field. 5. In the Read Access list and the Write Access list, select the settings that you want. The user name (account name) for All – no password is guest.
AC1200 WiFi Router JR6100 2. Click the Approved Devices button. This screen shows the approved USB devices and the available USB devices. 3. In the Available USB Devices list, select the drive that you want to approve. 4. Click the Add button. 5. Select the Allow only approved devices check box. 6. Click the Apply button. Your change takes effect.
AC1200 WiFi Router JR6100 • Enable Media Server. Select this check box to enable this device to act as a media server. • Enable TiVo support. Select this check box if you want to play ReadyNAS media on your TiVo device. See the following section. • Media Server Name. Specify the name of the media server. • Automatic (when new files added). The router automatically scans for media files whenever new files are added to the ReadySHARE USB storage.
AC1200 WiFi Router JR6100 2. Go to the bottom of the list to find and select the JR6100. To play music or view photos: 1. On the TiVo, select TiVo Central > Music, Photos, & Showcases. 2. Select what you want to play or watch.
AC1200 WiFi Router JR6100 To copy TiVo Files onto a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do. ReadySHARE Printer The ReadySHARE Printer utility allows you to control from your computer a shared USB printer that is connected to the USB port on your router. You can share this USB printer among the Windows and Mac computers on your network. You must install this utility before you can use the ReadySHARE Printer feature.
AC1200 WiFi Router JR6100 To set up ReadySHARE Printer: 1. Using a USB printer cable, connect a USB printer to the router’s USB port. 2. Install the USB printer driver software on each computer that shares the printer. If you do not have the printer driver, contact the printer manufacturer. 3. On each computer that shares the printer, download the NETGEAR USB Control Center utility.
AC1200 WiFi Router JR6100 4. Follow the instructions to install the NETGEAR USB Control Center utility. 5. After you install the utility, select a language.
AC1200 WiFi Router JR6100 6. If this setup is the first time you are accessing the utility, you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx. You can click the Disconnect button at any time to release the connection.
AC1200 WiFi Router JR6100 The status then changes to Available. For each computer, after you click the Connect and Disconnect buttons once, the utility automatically handles the printing queue. The status of the printer displays as Available on all the computers. • When the status is Available, you can use the USB printer. • When the status is Manually connected by xxx, only the xxx computer can use the printer.
AC1200 WiFi Router JR6100 • The USB Control Center utility must be running for the computer to be able to print to the USB printer attached to the router. If you exit the utility, printing does not work. • Some firewall software, such as Comodo, blocks the ReadySHARE Print utility from accessing the USB printer. If you do not see the printer in the utility, you can disable the firewall temporarily to allow the utility to work. 7.
6. Security C ustom ize th e fire wal l s et t ings 6 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.
AC1200 WiFi Router JR6100 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To set up keyword blocking: 1. Select ADVANCED > Security > Block Sites. 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen.
AC1200 WiFi Router JR6100 2. Click the Apply button. Your changes are saved. Port Filtering to Block Services Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server, a service or port number identifies the requested service.
AC1200 WiFi Router JR6100 The Block Services Setup screen displays: 5. From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 6. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select TCP/UDB (both). 7.
AC1200 WiFi Router JR6100 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server.
AC1200 WiFi Router JR6100 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined: 1. The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote computer composes a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number.
AC1200 WiFi Router JR6100 Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. Use the Port Forwarding/Port Triggering screen to configure the router to forward specific incoming protocols to computers on your local network.
AC1200 WiFi Router JR6100 2. Select the Port Forwarding radio button as the service type. 3. Click the Add Custom Service button. 4. In the Service Name field, enter a descriptive name. 5. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP. 6. In the External port range field, specify the port or port range. 7. Do one of the following: • Select the Use the same port range for internal port check box. • Fill in the Internal IP address field. 8. Click the Apply button.
AC1200 WiFi Router JR6100 To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. 2. In the Port Forwarding/Port Triggering screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. 3.
AC1200 WiFi Router JR6100 2. Select the Port Triggering radio button. 3. Clear the Disable Port Triggering check box. If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information that you specified is saved even though it is not used. 4. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls the inactivity timer for the designated inbound ports.
AC1200 WiFi Router JR6100 7. Click the Apply button. The service appears in the Port Triggering Portmap Table. 8. Make sure that you clear the Disable Port Triggering check box so that the service that you added will be used. Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select ADVANCED > Security > Schedule. 2. Set up the schedule for blocking keywords and services. • Days to Block.
AC1200 WiFi Router JR6100 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: 1. Select ADVANCED > Security > E-mail. 2. Select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com).
7. 7 Administration Manage you r ne twork This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • Specify Logs Settings • Manage the Configuration File • Change the Password • Password Recovery For information about upgrading or checking the status of your router over the Internet, see Remote Management on page 98.
AC1200 WiFi Router JR6100 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can upgrade the firmware from the Administration menu you access from the ADVANCED tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Firmware Upgrade screen to check if new firmware is available, and to update your product. To check for new firmware and update your router: 1.
AC1200 WiFi Router JR6100 View Router Status To view router status and usage information: Select ADVANCED Home or select Administration > Router Status. Router Information The following information displays: • Hardware Version. The router model. • Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. • GUI Language Version. The localized language of the user interface. • LAN Port. - MAC Address. The Media Access Control address.
AC1200 WiFi Router JR6100 • IP Address. The IP address used by the Internet (WAN) port of the router. If no address is shown or the address is 0.0.0.0, the router cannot connect to the Internet. • Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. • IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. • Domain Name Server.
AC1200 WiFi Router JR6100 Connection Status Button To view the Internet connection status: 1. Select ADVANCED Home or select Administration > Router Status. 2. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway. The IP address for the default gateway that the router communicates with. • DHCP Server.
AC1200 WiFi Router JR6100 Note: It might be illegal to use the wireless features of the router in some parts of the world. • Channel. The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Note: Channels 1, 6, and 11 do not interfere with each other. Other channels might interfere with other routers that are nearby. • Mode. The wireless communication mode: For 2.
AC1200 WiFi Router JR6100 To view the logs: 1. Select ADVANCED > Administration > Logs. The Logs screen shows the following information: • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. The action that occurred. • Date and time. The date and time the log entry was recorded. 2.
AC1200 WiFi Router JR6100 To specify logs settings: 1. Select ADVANCED > Administration > Logs. 2.
AC1200 WiFi Router JR6100 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the router’s configuration settings: 1. Select ADVANCED > Administration > Backup Settings. 2. Click the Backup Settings button. A screen displays asking you where you want to store your settings. 3.
AC1200 WiFi Router JR6100 Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to erase the settings if you move the router to a different network. You can also use the Reset button on the back of the router to erase the configuration and restore the factory settings. (See Factory Settings on page 121). To erase the configuration settings: Click the Erase button.
AC1200 WiFi Router JR6100 Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery: 1. Select ADVANCED > Administration > Set Password. 2. Select the Enable Password Recovery check box. 3.
8. 8 Advanced Settings S et up un iqu e situa tions This chapter describes the advanced features of your router. You need networking knowledge to implement some of these features.
AC1200 WiFi Router JR6100 Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only. Do not change these settings unless you have a specific reason to do so.
AC1200 WiFi Router JR6100 Your changes take effect. Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town. To configure and enable the wireless schedule: 1. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays. 2. Click the Add a new period button. The screen adjusts: 3.
AC1200 WiFi Router JR6100 2. Scroll down to display the WPS settings: The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the router’s wireless settings through WPS. 3. (Optional) Select or clear the Enable Router’s PIN check box. The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router’s wireless settings by using the router’s PIN through WPS.
AC1200 WiFi Router JR6100 A screen similar to the following one displays: 3. On the Wireless Card Access List screen, click the Add button. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses. 4. If the computer or device you want is in the Available Wireless Cards list, select that radio button; otherwise, type a name and the MAC address. You can usually find the MAC address on the label of the wireless device.
AC1200 WiFi Router JR6100 Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router. To set up the router as an AP: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router. Cable this port to a LAN port on the other router 2. Select ADVANCED > Advanced Setup > Wireless AP. 3. Select the Enable Access Point Mode check box. 4.
AC1200 WiFi Router JR6100 Note: To avoid interference, NETGEAR recommends that you use different wireless settings for each wireless router or gateway on the network. You can also disable the wireless radio on the other router or gateway. 5. Click the Apply button. The IP address of the router changes, and you are disconnected. To reconnect, close and restart your web browser, and type http://www.routerlogin.net in the address field.
AC1200 WiFi Router JR6100 A WDS system includes a base station and repeater: • Wireless base station. The router acts as the parent access point that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you have to know the MAC address of the child repeater access point. Often, the MAC address is on the product label. • Wireless repeater.
AC1200 WiFi Router JR6100 2. Select ADVANCED > Advanced Setup > Wireless Repeating Function. 3. Select the Enable Wireless Repeating Function check box. 4. Select the Wireless Base Station radio button. 5. To prevent wireless clients from associating with the base station and allowing LAN client associations only, select the Disable Wireless Client Association check box. If you prefer wireless clients to be able to associate with the base stations, leave the check box cleared. 6.
AC1200 WiFi Router JR6100 2. Select BASIC > Wireless Settings and verify that the wireless settings match the base unit exactly. The wireless security option must be set to WEP or None. 3. Select ADVANCED > Wireless Repeating Function. 4. Select the Enable Wireless Repeating Function check box. 5. Select the Wireless Repeater radio button. 6. Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station. 7.
AC1200 WiFi Router JR6100 Dynamic DNS If your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address will be, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service.
AC1200 WiFi Router JR6100 Static Routes Static routes provide more routing information to your router. Typically, you do not need to add static routes. You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your primary Internet access is through a cable modem to an ISP.
AC1200 WiFi Router JR6100 2. Click the Add button. 3. In the Route Name field, type a name for this static route (for identification purposes only.) 4. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 5. Select the Active check box. 6. Type the IP address of the final destination. 7. Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. 8.
AC1200 WiFi Router JR6100 Remote Management The remote management feature lets you access your router over the Internet to view or change its settings. Note: Be sure to change the router default password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the Password on page 83. To set up remote management: 1.
AC1200 WiFi Router JR6100 a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click the Apply button. Your changes take effect. When you access your router from the Internet, type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.
AC1200 WiFi Router JR6100 The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which is fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 5. Click the Apply button.
AC1200 WiFi Router JR6100 Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets separated by colons. Any four-digit group of zeros within an IPv6 address can be reduced to a single zero or altogether omitted.
AC1200 WiFi Router JR6100 3. Specify how the router assigns IPv6 addresses to the devices on your home network (the LAN) by selecting one of the following radio buttons: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. The default setting. 4. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
AC1200 WiFi Router JR6100 Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here. 4. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. (Do not enter the domain name for the IPv4 ISP here.) For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
AC1200 WiFi Router JR6100 The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN.
AC1200 WiFi Router JR6100 IPv6 Pass Through In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. 2. In the Internet Connection Type list, select Pass Through. The screen adjusts, but no new fields display. 3. Click the Apply button.
AC1200 WiFi Router JR6100 • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen. (See Internet Setup on page 20.) 4.
AC1200 WiFi Router JR6100 • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
AC1200 WiFi Router JR6100 The screen adjusts: The router automatically detects the information in the following fields: Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. Router’s IPv6 Address on LAN.
AC1200 WiFi Router JR6100 • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. The default setting. 7. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Click the Apply button.
AC1200 WiFi Router JR6100 • - Download only. The restriction is applied to incoming traffic only. - Both Directions. The restriction is applied to both incoming and outgoing traffic. Select the Connection time control radio button and enter the allowed hours in the Monthly limit field. 4. (Optional) If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. 5.
9. Troubleshooting D iagnose a nd so lve pr oblem s 9 This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information.
AC1200 WiFi Router JR6100 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. Check Ethernet Cable Connections If your device does not power on, make sure that the Ethernet cables are securely plugged in.
AC1200 WiFi Router JR6100 Troubleshoot with the LEDs After you turn on power to the router, the following sequence of events occurs: 1. When power is first applied, verify that the Power/Test LED is lit. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify the following: • The Power/Test LED is solid green. • The Internet LED is lit.
AC1200 WiFi Router JR6100 LEDs Never Turn Off When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on one minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings. For more information, see Troubleshoot Your Network Using the Ping Utility on page 118.
AC1200 WiFi Router JR6100 • If you are attempting to set up your router and there is another router in your network, make sure that you have set up the router as a wireless access point. See Wireless Access Point on page 90. • If you want to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.
AC1200 WiFi Router JR6100 • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup screen. • Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address. In this case, do one of the following: - Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address.
AC1200 WiFi Router JR6100 Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use.
AC1200 WiFi Router JR6100 • If you want to view the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router, and select Wireless see (Basic Wireless Settings on page 24). Note: Be sure to click the Apply button if you change the settings.
AC1200 WiFi Router JR6100 Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
A.
AC1200 WiFi Router JR6100 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 3. Factory default settings Feature Router login Internet connection Local network (LAN) Firewall Default behavior User login URL www.routerlogin.com or www.routerlogin.
AC1200 WiFi Router JR6100 Table 3. Factory default settings (continued) Feature Wireless Default behavior Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
AC1200 WiFi Router JR6100 Table 4. JR6100 Router specifications (continued) Feature Description Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11ac 2.0 IEEE 802.11n version 2.0 IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n, IEEE 802.11a 5.
B. Notification of Compliance N E T GEAR du al b an d - wir eles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
AC1200 WiFi Router JR6100 FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
AC1200 WiFi Router JR6100 Dynamic Frequency Selection (DFS) for devices operating in the bands 5250- 5350 MHz,5470-5600 MHz and 5650-5725 MHz. Sélection dynamique de fréquences (DFS) pour les dispositifs fonctionnant dans les bandes 5250-5350 MHz, 5470-5600 MHz et 5650-5725 MHz. The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r.p. limit.
AC1200 WiFi Router JR6100 Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).
