N300 Wireless Router JWNR2000v3 User Manual May 2013 202-11281-01 350 East Plumeria Drive San Jose, CA 95134 USA
N300 Wireless Router JWNR2000v3 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Back Panel . . . . . . . . . . . . . .
N300 Wireless Router JWNR2000v3 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . .
N300 Wireless Router JWNR2000v3 How Port Forwarding Differs from Port Triggering . . . . . . . . . . . . . . . . .85 Set Up Port Forwarding to Local Servers . . . . . . . . . . . . . . . . . . . . . . . . . .86 Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . .88 Application Example: Making a Local Web Server Public . . . . . . . . . . .88 Set Up Port Triggering . . . .
1. Hardware Setup Get t ing to kno w yo ur r out er 1 This manual provides you with an easy and secure way to set up a wireless home network. For more information about the topics covered in this manual, visit the support website at http://support.netgear.com. If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. The next chapter explains how to set up your Internet connection.
N300 Wireless Router JWNR2000v3 Unpack Your Router Your box contains the following items: • N300 Wireless Router JWNR2000v3 • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair.
N300 Wireless Router JWNR2000v3 Front Panel The router front panel has the status LEDs and icons shown in the following figure. Power LAN ports Wireless Internet WPS/FastLane Figure 2. Front panel LEDs and icons Table 1. Front panel LEDs Icon LED Activity Description LAN ports 1–4 Solid green Blinking green Off The local port is connected to a 10/100 Mbps device. Data is being transmitted at 10/100 Mbps. No link is detected on this port.
N300 Wireless Router JWNR2000v3 Back Panel The back panel has the following features: WPS/FastLane LAN (Ethernet) Internet AC power button ports (WAN) port adapter input Figure 3.
N300 Wireless Router JWNR2000v3 Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
N300 Wireless Router JWNR2000v3 Disconnect the cable at the modem end only (B). You will connect it to the router later. A Internet B 3. Connect the blue Ethernet cable (C) that came with the router to the Internet (WAN) port (D) on the router, and to the Ethernet port on your broadband modem. The Ethernet cable and the Internet port label are color coded.
N300 Wireless Router JWNR2000v3 4. Locate the cable (A) that is still attached to your computer. Insert that cable into a yellow LAN port on the router, as shown in the following figure: A 5. Connect any additional wired computers to your router by inserting an Ethernet cable from a computer into one of the three remaining LAN ports. 6. Start your network in the correct sequence. See the following procedure.
N300 Wireless Router JWNR2000v3 3. Plug the other end of the power adapter into a power outlet. Wait two minutes. AC power adapter input It might take several minutes for your router to establish a connection with your computer and your Internet provider. After correctly cabling your router, see NETGEAR genie Setup on page 16 for information about how to set up your network.
2. 2 Access the Router C onnec ting to th e ro ut er This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.
N300 Wireless Router JWNR2000v3 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
N300 Wireless Router JWNR2000v3 Types of Logins Different types of logins have different purposes: • Router login. Logs you in to the router interface from NETGEAR genie. For more information for details about this login, see Use NETGEAR genie after Installation on page 17. • ISP login. Logs you in to your Internet service. Your service provider has provided you with this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
N300 Wireless Router JWNR2000v3 • If the computer is set to a static or fixed IP address (this situation is uncommon), change it to obtain an IP address automatically from the router. To troubleshoot Internet access problems: If the router does not connect to the Internet, follow these troubleshooting steps: 1. Review your settings to be sure that you have selected the correct options and typed everything correctly. 2. Contact your ISP to verify that you have the correct configuration information. 3.
N300 Wireless Router JWNR2000v3 Upgrade Router Firmware When you set up your router and are connected to the Internet, the router automatically checks to see if newer firmware is available. If it is, a message displays on the top of the screen. For more information about upgrading firmware, see Upgrade the Router Firmware on page 70. Click the message when it displays, and click Yes to upgrade the router with the latest firmware. After the upgrade, the router restarts.
N300 Wireless Router JWNR2000v3 • Attached Devices. View the devices connected to your network. • Parental Controls. Download and set up parental controls to prevent objectionable content from reaching your computers. • Guest Network. Set up a guest network to allow visitors to use your router’s Internet connection. • FastLane. Enable FastLane mode to reserve bandwidth on the router for a trusted IP address that you specify. • Basic tab.
N300 Wireless Router JWNR2000v3 Manual Method With the manual method, you choose the network that you want, and type its password to connect. To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. This software scans for all wireless networks in your area. 2. Look for your network and select it. The unique WiFi network name (SSID) and password are on the router label. If you changed these settings, look for the network name that you used.
N300 Wireless Router JWNR2000v3 You can use the genie mobile app on your iPhone, iPad, or Android phone. Log in to the router Information about genie mobile app and the connected router Search NETGEAR support Figure 6.
3.
N300 Wireless Router JWNR2000v3 Basic Settings The Basic Settings screen is where you view or change ISP information. To view or change the basic Internet setup: 1. From the BASIC Home screen, select Internet. The following screen displays: The fields that display in the Basic Settings screen depend on whether your Internet connection requires a login. 2. Select a radio button in the Does Your Internet Connection Require a Login? field as follows: • Yes.
N300 Wireless Router JWNR2000v3 Basic Settings Screen Fields The following descriptions explain all of the possible fields in the Basic Settings screen. The fields that display in this screen depend on whether an ISP login is required. Does Your ISP Require a Login? Answer either yes or no. If your ISP does not require a login and you selected no, the following screen displays: Figure 7.
N300 Wireless Router JWNR2000v3 - • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. Router MAC Address. The Ethernet MAC address that the router uses on its Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened.
N300 Wireless Router JWNR2000v3 • Service Name (If Required). If your ISP provided a service name, enter it here. • Connection Mode. Always On, Dial on Demand, or Manually Connect. • Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes. This setting determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out. • Internet IP Address.
N300 Wireless Router JWNR2000v3 If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply. To avoid this problem, use a computer with a wired connection to access the router. To view or change basic wireless settings: 1. From the BASIC Home screen, select Wireless.
N300 Wireless Router JWNR2000v3 Wireless Settings Screen Fields You can configure the following wireless settings: • Region. The location where the router is used. Select from the countries in the drop-down menu. In the United States, the region is fixed to United States and is not changeable. • Enable SSID Broadcast. This setting allows the router to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default.
N300 Wireless Router JWNR2000v3 receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption. This section presents an overview of the security options and provides guidance on when to use which option. WEP Encryption WEP uses an old encryption method and can be easily decoded with today’s powerful computers. Use this mode only when you have a very old legacy wireless client that does not support WPA-PSK.
N300 Wireless Router JWNR2000v3 2. In the Security Options section, select WEP: 3. Select the authentication type. The default is Automatic. Other choices are Open System (any client can authenticate itself to the network) and Shared Key (a passphrase and a four-way challenge are needed for authentication). 4. Select the encryption strength setting, either 64 bit or 128 bit. 5. Enter the four data encryption keys either manually or automatically.
N300 Wireless Router JWNR2000v3 Change the WPA Security Option and Passphrase You can change the WPA security settings for your router. If you do so, then write down the new settings and store them in a secure place for future reference. For more information about WPA, see WPA Encryption on page 29. To change the WPA security option and password: 1. Select BASIC > Wireless. The Wireless Settings screen displays. 2. Under Security Options, select a WPA option. 3.
N300 Wireless Router JWNR2000v3 • # (number). The order in which the device joined the network. • IP Address. The IP address that the router assigned to this device when it joined the network. This number can change if a device is disconnected and rejoins the network. • MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label. • Device Name. If the device name is known, it is shown here. Click Refresh to update this screen.
N300 Wireless Router JWNR2000v3 After installation, Live Parental Controls automatically starts. 4. Click Next, read the note, and click Next again. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 5. Select the radio button that applies to you, as follows, and click Next: • If you already have an OpenDNS account, leave the Yes radio button selected. • If you do not have an OpenDNS account, select the No radio button.
N300 Wireless Router JWNR2000v3 After you log on or create your account, the filtering level screen displays: 6. Select a filtering level radio button and click Next. 7. Click the Take me to the status screen button. Parental controls are now set up for the router. The BASIC Home screen shows Parental Controls as enabled.
N300 Wireless Router JWNR2000v3 To manage existing Live Parental Controls: 1. From the BASIC Home screen, select Parental Controls to open the Parental Controls Center login screen. 2. Use your OpenDNS account to log in and manage your Live Parental Controls settings. Set Up a Guest Network Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key. You can add a guest network to the 2.4 GHz b/g/n wireless network.
N300 Wireless Router JWNR2000v3 2. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point. • Allow Guest to access My Local Network.
N300 Wireless Router JWNR2000v3 By default, FastLane is turned off, and WPS is turned on. 3. Select the amount of bandwidth to be reserved from the drop-down menu. You can choose to reserve 50%, 60%, 70%, or 80% of the bandwidth. 4. Enter the trusted IP address. 5. Select the FastLane radio button. 6. Click Apply. After you set up the FastLane feature, you can use the WPS/FastLane button on the back of the router to turn FastLane on or off (see Figure 3, Back panel on page 9).
4. genie Advanced Home S pecifying cu sto m se t t ings This chapter contains the following sections: • NETGEAR genie ADVANCED Home Screen • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the ADVANCED tab are described in separate chapters: • Security. See Chapter 5, Security. • Administration. See Chapter 6, Administration. • Advanced Setup. See Chapter 7, Advanced Settings.
N300 Wireless Router JWNR2000v3 NETGEAR genie ADVANCED Home Screen The genie ADVANCED Home dashboard present status information. The content is the same as what is on the Router Status screen available from the Administration menu. For more information about the Router Status screen, see View Router Status on page 62. The genie ADVANCED Home screen is shown in the following figure: Figure 10.
N300 Wireless Router JWNR2000v3 3. Select the Yes radio button and click Next. If you select No, you are taken to the BASIC Settings screen (see Basic Settings on page 23). The following screen displays: The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.
N300 Wireless Router JWNR2000v3 To use the WPS Wizard: 1. Select ADVANCED > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). 3. Select either Push Button or PIN, as follows: • To use the push button method, either click the WPS button on this screen, or press the WPS/FastLane button on the back of the router.
N300 Wireless Router JWNR2000v3 The router attempts to add the WPS-capable device. The WPS/FastLane LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. (Optional) Repeat Step 2 and Step 3 to add another WPS client to your network. Setup Menu Select ADVANCED > Setup to display the Setup menu. The following selections are available: • Internet Setup.
N300 Wireless Router JWNR2000v3 • Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. Use this setting only in special circumstances. • Default DMZ Server. This feature is sometimes helpful when you are playing online games or videoconferencing.
N300 Wireless Router JWNR2000v3 correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if that computer’s IP address is entered as the default DMZ server. WARNING: DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet.
N300 Wireless Router JWNR2000v3 - America Online’s DSL service • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems. For instance, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
N300 Wireless Router JWNR2000v3 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. Following is the router’s default LAN IP configuration: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.
N300 Wireless Router JWNR2000v3 LAN Setup Screen Settings You can configure the following LAN settings: • Device Name. This is the abbreviated name of the modem router. • LAN TCP/IP Setup: • • • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or router. • RIP Direction.
N300 Wireless Router JWNR2000v3 • Subnet mask • Gateway IP address (the router’s LAN IP address) • Primary DNS server (if you entered a primary DNS address in the Basic Settings screen; otherwise, the router’s LAN IP address) • Secondary DNS server (if you entered a secondary DNS address in the Basic Settings screen) To specify the pool of IP addresses that the modem router assigns: 1. Select ADVANCED > Setup > LAN Setup. 2. Make sure that the Use Router as DHCP Server check box is selected. 3.
N300 Wireless Router JWNR2000v3 If the device is not in the list, click Refresh. If it still does not appear, fill in these fields manually. a. In the IP Address field, type the IP address to assign to the computer or server. (Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.) b. In the MAC Address field, type the MAC Address of the computer or server. Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here. c.
N300 Wireless Router JWNR2000v3 Enable WMM QoS for Wireless Multimedia Applications The router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background.
N300 Wireless Router JWNR2000v3 The existing priority rules displays: genie Advanced Home 51
N300 Wireless Router JWNR2000v3 5. To add a priority rule, scroll down to the bottom of the screen and click Add Priority Rule. The Qos - Priority Rules screen displays: 6. From the Priority Category drop-down menu, select either Applications or On-line Gaming. The Applications or On-line Gaming drop-down menu displays. 7. Select an existing application or game entry from the drop-down menu, or scroll and select Add a New Application or Add a New Game, as applicable.
N300 Wireless Router JWNR2000v3 Set Up QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router’s LAN ports: 1. Select Advanced > Setup > QoS Setup. The QoS Setup screen displays. 2. Select the Turn Internet Access QoS On check box and click Apply. 3. Click the Setup QoS Rule button to see the existing priority rules. 4. Scroll down to the bottom of the screen and click the Add Priority Rule button. The Qos - Priority Rules screen displays. 5.
N300 Wireless Router JWNR2000v3 5. From the Priority Category drop-down menu, select MAC Address, as shown in the following figure: 6. If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy For, MAC Address, and Device Name fields. If the device is not in the list, click Refresh. If it still does not appear, fill in these fields manually. 7.
5. Security K eeping un wan ted co nt ent out of y our net wor k 5 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. These features are available from the Security menu on the genie ADVANCED tab.
N300 Wireless Router JWNR2000v3 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To set up keyword blocking: 1. Select ADVANCED > Security > Block Sites. The following screen displays: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always.
N300 Wireless Router JWNR2000v3 To specify a trusted computer: You can exempt one trusted computer from blocking and logging. The computer you exempt must have a fixed IP address. 1. In the Trusted IP Address field, enter the IP address. 2. Click Apply. Your changes are saved. Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers.
N300 Wireless Router JWNR2000v3 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type drop-down menu, select the application or service to allow or block. The menu already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 5. From the Protocol drop-down menu, select TCP, UDP, or TCP/UDP.
N300 Wireless Router JWNR2000v3 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select ADVANCED > Security > Schedule The following screen displays: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block.
N300 Wireless Router JWNR2000v3 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: 1. Select ADVANCED > Security > E-mail. The followings screen displays. 2. To receive email logs and alerts from the router, select the Turn E-mail Notification On check box. 3.
6. 6 Administration Managing yo ur n etwo r k This chapter describes the router settings for administering and maintaining your router and home network. These settings are available from the Administration menu on the genie ADVANCED tab. For information about checking the status of your router over the Internet, see Remote Management on page 93. For information about monitoring Internet traffic on your router’s Internet port, see Traffic Meter on page 95.
N300 Wireless Router JWNR2000v3 View Router Status To view router status and usage information, select ADVANCED > Administration > Router Status to display the following screen: This screen is also displayed through the Advanced Home menu. For information about the Guest Network section of the screen, see Set Up a Guest Network on page 35. Router Status The Router Status section provides the following information: • Hardware Version. The router model. • Firmware Version.
N300 Wireless Router JWNR2000v3 • IP Address. The IP address that the Internet (WAN) port of the router uses. If no address is shown or the address is 0.0.0, the router cannot connect to the Internet. • Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. • IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. • Domain Name Server.
N300 Wireless Router JWNR2000v3 • Connection Status button. Click the Connection Status button to view connection status information. The Connection Status screen displays the following information: - IP Address. The IP address that is assigned to the router. - Subnet Mask. The subnet mask that is assigned to the router. - Default Gateway. The IP address for the default gateway that the router communicates with. - DHCP Server.
N300 Wireless Router JWNR2000v3 Wireless AP The Wireless AP section displays the following information: • Wireless Network Name (SSID). The wireless network name (SSID) that the router uses. • Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. • Wireless Channel. Identifies the operating channel of the wireless port being used. The default channel is Auto.
N300 Wireless Router JWNR2000v3 The Logs screen displays. The Logs screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed. The Refresh button refreshes the Logs screen. The Clear Log button clears the log entries.
N300 Wireless Router JWNR2000v3 To include events in the log: 1. Select ADVANCED > Administration > Logs. The Logs screen displays. 2. Select the check box of the events you want to include in the log. Selecting all check boxes increases the size of the log, so it is good practice to disable any events that are not really required. 3. Click Apply. Your changes are saved. Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file.
N300 Wireless Router JWNR2000v3 2. Click Backup. A copy of the current settings is saved. 3. Choose a location to store the .cfg file that is on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: 1. Select ADVANCED > Administration > Backup Settings. The Backup Settings screen displays. 2. Click the Browse button to find the .cfg file, and select it. 3. Click the Restore button. The file is uploaded to the router.
N300 Wireless Router JWNR2000v3 Change the Password This feature allows you to change the default password that is used to log in to the router with the user name admin. Note: This procedure is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see Label on page 7). To set the password for the user name admin: 1. Select ADVANCED > Administration > Set Password.
N300 Wireless Router JWNR2000v3 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the ADVANCED tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Firmware Update screen to check and update to the latest firmware for your product if new firmware is available.
7. 7 Advanced Settings This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to configure the router for unique situations such as when remote access from the Internet by IP or domain name is needed.
N300 Wireless Router JWNR2000v3 Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only. Do not change these settings unless you have a specific reason to do so.
N300 Wireless Router JWNR2000v3 Control Wireless Interference By default, the 20/40 MHZ Coexistence is enabled so that your wireless network does not interfere with other wireless networks in your area. This setting might reduce the maximum speed of your 2.4 GHz wireless network to half when another wireless network is detected in your environment. To turn the 20/40 MHZ Coexistence on or off: 1. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
N300 Wireless Router JWNR2000v3 Note: The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for wireless testing and advanced configuration only. Do not change these settings. To configure the transmission power control: 1. Select ADVANCED > Advanced Setup > Advanced Wireless Settings. The following screen displays: 2. In the Transmit Power Control drop-down menu, select the transmission power. 3. Click Apply. Your changes take effect.
N300 Wireless Router JWNR2000v3 The following screen displays: 2. Click Add. The following screen displays: 3. Use the radio buttons and check boxes to set up a period during which you want the wireless signal to be turned off. 4. Click Apply. The Advanced Wireless Settings screen displays. 5. Select the Turn off wireless signal by schedule check box to activate the schedule. 6. Click Apply.
N300 Wireless Router JWNR2000v3 View or Change WPS Settings You can view or change the WPS settings in the Advanced Wireless Settings screen. To specify WPS settings: 1. Select ADVANCED > Advanced Setup > Advanced Wireless Settings. The following screen displays: The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the modem router’s wireless settings through WPS. 2.
N300 Wireless Router JWNR2000v3 Restrict Wireless Access by MAC Address You can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device. Each network device has a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for example, 00:09:AB:CD:EF:01).
N300 Wireless Router JWNR2000v3 Wireless Repeating Function You can configure the router to be used as a wireless access point (AP), which enables it to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. Note: If you use the wireless repeating function, select either WEP or None as a security option in the Wireless Settings screen.
N300 Wireless Router JWNR2000v3 The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.
N300 Wireless Router JWNR2000v3 - If you are setting up a point-to-point bridge, select the Disable Wireless Client Association check box. - If you want all client traffic to go through the other access point (repeater with wireless client association), leave the Disable Wireless Client Association check box cleared. • Base Station MAC Address. If your router is the repeater, enter the MAC address for the access point that is the base station. • Wireless Base Station.
N300 Wireless Router JWNR2000v3 3. Select the Enable Wireless Repeating Function check box. 4. Select the Wireless Base Station radio button. 5. Enter the MAC address for one or more repeater units. 6. Click Apply. Your changes are saved. Set Up a Repeater Unit Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station.
N300 Wireless Router JWNR2000v3 Port Forwarding and Triggering By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic. You might need to create exceptions to this rule for these purposes: • To allow remote computers on the Internet to access a server on your local network. • To allow certain applications and games to work correctly when your router does not recognize their replies.
N300 Wireless Router JWNR2000v3 Your router then sends this request message through the Internet to the web server at www.example.com. 4. The web server at www.example.com composes a return message with the requested web page data. The return message contains the following address and port information. • Source address. The IP address of www.example.com. • Source port number. 80, which is the standard port number for a web server process. • Destination address. The public IP address of your router.
N300 Wireless Router JWNR2000v3 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server.
N300 Wireless Router JWNR2000v3 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you defined: 1. The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote computer composes a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number.
N300 Wireless Router JWNR2000v3 Set Up Port Forwarding to Local Servers Using the port forwarding feature, you can allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. Use the Port Forwarding/Port Triggering screen to configure the router to forward specific incoming protocols to computers on your local network.
N300 Wireless Router JWNR2000v3 Add a Custom Service To define a service, game, or application that does not appear in the Service Name drop-down menu, first determine which port number or range of numbers the application uses. You can usually get this information by contacting the publisher of the application or user groups or newsgroups. To add a custom service: 1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. 2. Select Port Forwarding as the service type. 3.
N300 Wireless Router JWNR2000v3 Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry: 1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. 2. Select Port Forwarding as the service type. 3. Select the radio button next to the service name in the list. 4. Click Edit Service or Delete Service.
N300 Wireless Router JWNR2000v3 Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed.
N300 Wireless Router JWNR2000v3 The following screen displays: 6. In the Service Name field, type a descriptive service name. 7. From the Service User drop-down menu, select Any (the default) to allow any computer on the Internet to use this service. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 8. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP. 9.
N300 Wireless Router JWNR2000v3 automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. To set up Dynamic DNS: 1. Select ADVANCED > Advanced Setup > Dynamic DNS. The following screen displays: 2. Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider drop-down menu. 3.
N300 Wireless Router JWNR2000v3 When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP.
N300 Wireless Router JWNR2000v3 9. Click Apply to add the static route. Remote Management The remote management feature lets you upgrade or check the status of your JWNR2000v3 router over the Internet. Note: Be sure to change the router’s default login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To set up remote management: 1.
N300 Wireless Router JWNR2000v3 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply. Your changes take effect. 6.
N300 Wireless Router JWNR2000v3 • Advertisement Period. The advertisement period is how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations can compromise the freshness of the device status, but can significantly reduce network traffic. • Advertisement Time to Live.
N300 Wireless Router JWNR2000v3 The following screen displays: 2. To enable the traffic meter, select the Enable Traffic Meter check box. 3. To record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: • No Limit. No restriction is applied when the traffic limit is reached. • Download only. The restriction is applied to incoming traffic only. • Both Directions.
8. 8 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information.
N300 Wireless Router JWNR2000v3 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. 5. Turn on the computers. Check Ethernet Cable Connections Make sure that the Ethernet cables are securely plugged in.
N300 Wireless Router JWNR2000v3 Troubleshoot with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is lit. 2. After approximately 30 seconds, verify the following: • The Power LED is solid green. • The Internet LED is lit. • A numbered LAN port LED is lit for any local port that is connected to a computer. A lit LAN port LED indicates that a link has been established to the connected device.
N300 Wireless Router JWNR2000v3 Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in an earlier section. • Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.
N300 Wireless Router JWNR2000v3 Cannot Access the Internet If you can access your router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP. You can determine whether the request was successful using the Router Status screen. To check the WAN IP address: 1. Start your browser, and select an external site such as www.netgear.com. 2.
N300 Wireless Router JWNR2000v3 A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. You can configure your computer manually with DNS addresses, as explained in your operating system documentation.
N300 Wireless Router JWNR2000v3 Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer. Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer. • Your computer might not have the router configured as its default gateway. Reboot the computer and verify that your computer lists the router address (www.routerlogin.
N300 Wireless Router JWNR2000v3 Wireless Connectivity If you are having trouble connecting wirelessly to the router, try to isolate the problem, as follows: • Does the wireless device or computer that you are using find your wireless network? If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can use the NETGEAR genie to turn the router’s wireless radio back on (see Advanced Wireless Settings on page 72).
N300 Wireless Router JWNR2000v3 Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network by using the ping utility in your computer or workstation. Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
N300 Wireless Router JWNR2000v3 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. To test the path from a Windows computer: 1. From the Windows toolbar, click the Start button, and select Run. 2. In the Windows Run window, type the following: ping -n 10 is the IP address of a remote device such as your ISP’s DNS server.
A. Supplemental Information A This appendix provides factory default settings and technical specifications for the N300 Wireless Router JWNR2000v3.
N300 Wireless Router JWNR2000v3 Factory Settings You can return the router to its factory settings. Insert the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings shown in the following table. Table 3. Factory default settings Feature Router login Internet connection Local network (LAN) Wireless Default behavior User login URL www.routerlogin.com or www.
N300 Wireless Router JWNR2000v3 Table 3. Factory default settings (continued) Feature Firewall Default behavior Inbound (communications coming in from the Internet) Disabled (bars all unsolicited requests) Outbound (communications going out to the Internet) Enabled (all) 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
B. Notification of Compliance B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N300 Wireless Router JWNR2000v3 FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
N300 Wireless Router JWNR2000v3 IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. NOTE IMPORTANTE: Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé.
Index A deleting 88 access remote 82, 93 viewing logs 65 access points 78 accessing remote computer 82 adding blocked services 57 custom services, port forwarding 87 custom services, port triggering 89 guest network 35 wireless device to network 19, 77 address reservation 48 advertisement period 95 alerts, emailing 60 applications, QoS for 50 attached devices 31 authentication, required by mail server 60 automatic firmware checking 70 automatic Internet connection 40 D dashboard 18 data packets, fragment
N300 Wireless Router JWNR2000v3 L restoring 68 FastLane 36 firmware version 62 firmware, upgrading 18, 70 fragmented data packets 44 front panel 8 label, product 7 LAN LEDs described 8 troubleshooting 99, 105 LAN ports 9 MAC address 62 troubleshooting 105 LAN setup 46 language setting 19 lease, DHCP 64 LEDs described 8 troubleshooting 99 Live Parental Controls 32 local servers, port forwarding to 86 logging in 16 to router 17 troubleshooting 100 logs emailing 60 viewing 65 G games, online, QoS for 50 ga
N300 Wireless Router JWNR2000v3 O troubleshooting 106 remote management 93 renewing connection status 64 repeater unit, setting up 81 reserved IP adresses 48 Reset button 9, 104, 108 restarting network 98 restoring configuration file 68 default factory settings 68 Router Information Protocol (RIP) 47 router interface, described 18 router login 16, 17 product label 7 troubleshooting 100 router status, viewing 62 On/Off LED 8, 99 OpenDNS account 33 outgoing mail server 60 P packets, fragmented 44 Parental
N300 Wireless Router JWNR2000v3 traffic metering 95 troubleshooting 97 trusted host 57 repeater unit 81 wireless security options 28 wireless settings 26 checking for correct 98 SSID broadcast 28 wireless signal range of 10, 73 strength 104 WMM (Wi-Fi Multimedia) 50 WPA encryption 29 WPA2-PSK encryption 29 WPS Wizard 40 WPS/FasLane LED, described 8 WPS/FastLane button 9, 19, 37 WPS-PSK/WPA2-PSK mixed mode 29 U Universal Plug and Play (UPnP) 94 up time, system 63 upgrading firmware 18, 70 user-defined ser
