Owner's Manual
Table Of Contents
- User Manual
- Contents
- 1. Overview
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually set up the Internet connection
- Specify IPv6 Internet connections
- Requirements for entering IPv6 addresses
- Use auto detect for an IPv6 Internet connection
- Set up an IPv6 6to4 tunnel Internet connection
- Set up an IPv6 pass-through Internet connection
- Set up an IPv6 fixed Internet connection
- Set up an IPv6 DHCP Internet connection
- Set up an IPv6 PPPoE Internet connection
- Use auto config for an IPv6 Internet connection
- Set up an IPv6 6rd Internet connection
- Manage the MTU size
- 4. Control Access to the Internet
- 5. Optimize Performance
- 6. Manage Network Settings
- View or change the WAN settings
- Set up a default DMZ server
- Change the Router’s Device Name
- Change the LAN TCP/IP settings
- Specify the IP addresses that the router assigns
- Disable the DHCP server feature in the router
- Manage reserved LAN IP addresses
- Use the WPS wizard for WiFi connections
- Change the WiFi password or the WiFi security
- Set up the router as a WiFi access point
- Set up a bridge for a port group or VLAN tag group
- Manage custom static routes
- Enable or disable implicit beamforming
- 7. Manage Your Router
- Update the router and satellite firmware
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View information about the router and the Internet and WiFi settings
- Display the statistics of the Internet port
- Check the Internet connection status
- View and manage logs of router activity
- View devices currently on the network
- Monitor Internet traffic
- Manage the router configuration file
- Remote access
- Remotely access your router using the Nighthawk app
- Return the router or satellite to its factory default settings
- 8. Manage Port Forwarding and Port Triggering
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
- Quick Start Guide
To troubleshoot a PPPoE connection:
1.
Launch a web browser from a computer or WiFi device that is connected to the
network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status window opens.
6.
Check the Connection Status window to see if your PPPoE connection is active and
working.
If the router is not connected, click the Connect button.
The router continues to attempt to connect indefinitely.
7.
If you cannot connect after several minutes, the router might be set up with an
incorrect service name, user name, or password, or your ISP might be experiencing
a provisioning problem.
Unless you connect manually, the router does not authenticate using PPPoE until
data is transmitted to the network.
Troubleshoot WiFi Connectivity
If you are experiencing trouble connecting to your mesh WiFi network, try to isolate the
problem:
•
Does the WiFi-enabled computer or mobile device that you are using find your WiFi
network?
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and
does not display in the list of networks that your computer or WiFi device finds. (By
default, SSID broadcast is enabled.)
•
Does your WiFi-capable device support the security that you are using for your WiFi
network (WPA or WPA2)?
User Manual119Troubleshooting
Nighthawk Mesh WiFi 6 System