Owner's Manual
Table Of Contents
- User Manual
- Contents
- 1. Get Started
- 2. Connect to the Mobile Router
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Router Network Settings
- 7. Share Media and Storage
- 8. Manage Your Mobile Router Network
- View the Network Status
- View Mobile Router Device Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Router Firmware
- Change the admin Password
- Manage SMS Messages
- Manage the LED Settings
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Router
- Power Off the Mobile Router
- View Details About Your Mobile Router
- 9. Frequently Asked Questions
- Why can’t my device connect to the mobile router?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile router is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 10. Troubleshooting
- A. Specifications
- Quick Start Guide
- Product Info
10
Troubleshooting
This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile
router. The chapter covers the following topics:
• Diagnostics on page 83
• The WiFi Network Name Is Not in the List of Networks on page 83
• The No Signal Icon Displays on page 83
• Cannot Log In to the Mobile Router Using a VPN on page 83
• The Mobile Router Cannot Connect to a Computer Running Windows Vista on page 84
• The Mobile Router Does Not Connect to the Cellular Network on page 84
82