Nighthawk LTE Mobile Hotspot Router User Manual Model MR1100 September 2017 202-11799-01 350 E.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Support See your warranty card for warranty and service information. For additional information, visit www.netgear.com/support to access the full user manual (this document) and to download firmware updates. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc.
Contents Chapter 1 Get Started Get to Know Your Mobile Router............................................................................8 Top Front View...................................................................................................8 Power Button.....................................................................................................8 Status LED........................................................................................................9 LCD Screen.................
Nighthawk LTE Mobile Hotspot Router Model MR1100 View Data Usage From the NETGEAR Mobile App........................................30 View Data Usage From a Web Browser..........................................................30 Offload Your Mobile Internet Connection..............................................................30 Enable Data Offloading From the NETGEAR Mobile App...............................31 Enable WiFi Data Offloading From a Web Browser.........................................
Nighthawk LTE Mobile Hotspot Router Model MR1100 Chapter 7 Share Media and Storage Manage Shared Storage Devices........................................................................57 USB Device Requirements..............................................................................57 Connect a USB Storage Device......................................................................57 Micro SD Card Requirements.........................................................................
Nighthawk LTE Mobile Hotspot Router Model MR1100 Power Off the Mobile Router Manually............................................................73 Power Off the Mobile Router From the NETGEAR Mobile App.......................73 Power Off the Mobile Router From a Web Browser.........................................74 View Details About Your Mobile Router................................................................74 View Mobile Router Details From the NETGEAR Mobile App.........................
Get Started 1 This chapter provides an overview of the Nighthawk LTE Mobile Router Model MR1100 and instructions for how to set up your mobile router and connect to the Internet. The chapter covers the following topics: • • • • • Get to Know Your Mobile Router Install the Micro SIM Card and the Battery Download the NETGEAR Mobile App Power On Your Mobile Router Set Up the Mobile Router Note Firmware updates with new features and bug fixes are available at downloadcenter.netgear.com.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Get to Know Your Mobile Router Your mobile router lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile devices to your service provider’s mobile broadband network and connect to the Internet.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Table 1. Power button usage Desired Result Action Turn on the mobile router. Press and hold the Power button for three seconds. Turn off the mobile router. Press and hold the Power button for five seconds. Wake the mobile router. Press and quickly release the Power button. Switch between screens. Press and quickly release the Power button. Status LED The status LED indicates the mobile router’s connection status. Table 2.
Nighthawk LTE Mobile Hotspot Router Model MR1100 (Continued) Number Description 3 Active uplink or downlink (displays only during data transfer) 4 Data usage 5 Number of connected devices Rear View The following figure shows the rear view of the mobile router. Figure 3.
Nighthawk LTE Mobile Hotspot Router Model MR1100 When you are using an Ethernet connection, you can use the USB type C cable and the AC adapter to recharge the mobile router battery. Note You cannot use an Ethernet connection and use a tethered connection to access the mobile router at the same time. For information about offloading data, see Offload Your Mobile Internet Connection on page 30.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Number Description 1 Cover 2 Micro SD card slot 3 Enlargement of the micro SD card slot 4 Micro SIM card slot 5 Battery 6 Enlargement of battery contacts To install the SIM card and the battery: 1. Make sure that power to the mobile router is off. 2. Remove the cover on the bottom of the mobile router. Place your thumbs on the arrows on the cover and press down while sliding the cover up. 3. Carefully slide the micro SIM card into the slot. 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Power On Your Mobile Router 1 2 3 Number Description 1 LCD screen 2 Power button 3 LED To power on your mobile router: 1. Press the Power button on your mobile router. The LED lights blue. 2. To view the WiFi name and password, press and quickly release the Power button to toggle through the mobile router LCD displays.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Use a Web Browser to Set Up the Mobile Router To set up the mobile router: 1. Connect our computer to the mobile router WiFi network. To view the mobile router WiFi network name, press the mobile router Power button to navigate through screens until the WiFi network name (SSID) displays. Note You can also use a tethered connection to access the mobile router from a computer. For information about how to do this, see Tethered Connection on page 17. 2.
Connect to the Mobile Router This chapter covers the following topics: • • • Connect to the Mobile Router Network Use the NETGEAR Mobile App to Access the Mobile Router Use a Web Browser to Access the Mobile Router 15 2
Nighthawk LTE Mobile Hotspot Router Model MR1100 Connect to the Mobile Router Network You can connect your computers and mobile devices to the mobile router WiFi network.You can also connect a computer to the mobile router through a tethered connection using the USB cable that came in the package with the mobile router. Note If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Nighthawk LTE Mobile Hotspot Router Model MR1100 Tethered Connection To connect the mobile router to the USB port on your computer: Attach one end of the USB (type C) cable to the mobile router and plug the other end into the USB port on your computer. Your computer automatically connects to the mobile router LAN (local area network). The first time you connect this way, your computer might display notifications about detecting a new device.
Nighthawk LTE Mobile Hotspot Router Model MR1100 3. If prompted, enter the admin password. The app displays the following information: • Notifications • Data usage as provided by your carrier • Your cellular and WiFi signals and battery • Current WiFi band (swipeable) • WiFi name and password • Connected devices. 4. Swipe down. The dashboard displays the icons shown in the following table.
Nighthawk LTE Mobile Hotspot Router Model MR1100 To log in to the mobile router from a web browser: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login window opens. 3. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive.
Manage Battery Usage and Charging This chapter includes the following sections: • • • • • • • • Extend Battery Life Recharge the Battery Use the Mobile Router to Jump Boost Another Device Change the LCD Screen Display Battery Tips General Battery Safety Appropriate Batteries and Chargers Battery Disposal 20 3
Nighthawk LTE Mobile Hotspot Router Model MR1100 Extend Battery Life The mobile router, by default, is configured to optimize battery life. If your mobile router is plugged in for an extended period of time, the mobile router automatically reduces charging levels to help protect battery life.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Recharge the Battery From a Wall Socket To recharge the battery from a wall socket: 1. Attach one end of the micro USB cable to the connector on the right on the mobile router and attach the other end to the wall charger (included). 2. Plug the wall charger into a wall socket. The Battery bar on the LCD indicates that the battery is charging. Note The battery continues to charge when the mobile router is powered off.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Recharge the Battery From a Computer USB Port To recharge the battery from the USB port on your computer: Attach one end of the micro USB cable to the mobile router and plug the other end into the USB port on your computer. The Battery bar on the LCD indicates that the battery is charging. Note The LCD goes into sleep mode after a set time to extend battery life. To wake up the LCD, press and quickly release the Power button.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The Router Setup page displays. 5. In the TETHERING section, select Charge only. Your settings are saved. When you connect the USB type C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile router with a web browser.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Change the LCD Screen Display You can change the brightness and the time-out for the LCD. Change the LCD Screen Time-Out and Brightness From the NETGEAR Mobile App To change the LCD screen time-out and brightness: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. The Settings page displays. 5.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Battery Tips The following tips explain best practices for battery usage and care: • Charge batteries in a room-temperature environment, which is generally between 68°F and 79° F (20°C and 26°C). Charging might be temporarily disabled if the battery temperature exceeds 113°F (60°C). If the battery temperature is hot, but less than 113°F (60°C), the battery charges, but at a slower rate than usual.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Appropriate Batteries and Chargers Observe the following guidelines: • Use only approved batteries in the device. Purchase only products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers.
Manage Your Internet Connection This chapter explains how to manage your mobile router Internet connection.
Nighthawk LTE Mobile Hotspot Router Model MR1100 View Your Data Usage You can view an estimate of your data usage on the mobile router LCD, from the NETGEAR Mobile app, and on the mobile router web page. To find out how to manage your data, visit att.com/myATT. View Data Usage on the Mobile Router LCD To view estimated data usage on the mobile router LCD: To wake the device, press the Power button. The LCD shows the estimated data usage for the current billing cycle (2.85GB out of 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 View Data Usage From the NETGEAR Mobile App To view estimated data usage from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. The app shows the estimated data usage for the current billing cycle. View Data Usage From a Web Browser You can log in to the mobile router from a computer using a web browser. To view estimated data usage information on the mobile router web page: 1.
Nighthawk LTE Mobile Hotspot Router Model MR1100 band. You might want to use this feature if you are in an area in which many others are using cellular connections at the same time or in areas with poor cellular reception. During Ethernet offloading, you can use the micro USB port for AC charging and you can use the USB type A port to jump boost a device or to connect a USB device Figure 5.
Nighthawk LTE Mobile Hotspot Router Model MR1100 a. Tap a WiFi network. b. When prompted, enter the password for the WiFi network and tap CONNECT. 6. To join another WiFi network that is not in the list, do the following: a. Tap Join Network. b. When prompted, type the network name and the password. c. Tap CONNECT. 7. To offload to a preferred network, do the following: a. Tap Preferred Networks. A list of preferred networks displays. b. Select the network and enter the password. c. Tap CONNECT.
Nighthawk LTE Mobile Hotspot Router Model MR1100 10. When prompted, enter the WiFi password. 11. Click the Continue button. The WiFi network is added to the list of preferred networks. Enable Ethernet Data Offloading From a Web Browser To enable Ethernet data offloading: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 7. To turn roaming on and off, tap International Roaming. 8. To add an APN, do the following: a. Tap APN. b. Tap +. The Add a new APN page displays. c. Complete the settings. d. Tap Add. The APN is added. Specify Cellular Settings From a Web Browser To specify cellular settings: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password.
Nighthawk LTE Mobile Hotspot Router Model MR1100 a. Click the ADD button b. Complete the fields. c. Click the ADD button. The Cellular page displays the APN. d. To make this APN the active APN, click the radio button next to the APN name. e. Click the SAVE button. The APN is now the active APN. The Cellular Settings page also displays a check box next to the new APN name. This check box lets you select the APN so that you can delete it.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Enable VPN Service From a Web Browser To enable VPN service: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced Settings > Other. 5. Select the VPN Service Enable check box. 6. Click the Apply button. Your settings are saved.
Control Internet Access 5 The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Set Up Parental Controls The first time that you select Parental Controls, your browser goes to the Live Parental Controls website, where you can learn more about parental controls and download the application. After you set up and enable parental controls, you can change the web filtering level for each device on the network through the network map page on the genie app. To set up parental controls: 1.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Access Control You can use access control to set up a list of devices to be blocked from accessing the mobile router or to be allowed access. Set Up Access Control From the NETGEAR Mobile App To set up access control: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Devices. The Devices page displays. 5. Tap Block List or Allow List.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Depending on your selection, the page displays an Allow List or a Block List. 7. To add a device to the list, click the ADD button and select the device. The device is added to the list. 8. To remove a device from the list, select the device and then click the DELETE button. The device is removed from the list.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Turn Off USB Tethering From a Web Browser To turn off tethering: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Router Setup. The Router Setup page displays. 5. In the Use USB port for section, select Charge only. 6. Click the Apply button.
Nighthawk LTE Mobile Hotspot Router Model MR1100 a. Select its check box. b. Click the Edit icon. c. Enter the changes. 9. To remove a website from the list, select its check box and then click the DELETE button. The website is removed from the list. 10. To create a list of unrestricted devices, do the following: a. In the Unrestricted Devices section, click the ADD button. b. Select the device. The device is added to the list. 11. Click the Apply button. Your settings are saved.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Edit a Schedule Rule To edit a schedule rule: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Security > Schedule. The Schedule page displays. 5. Click the Edit icon. The EDIT RULE page displays. 6. Change the settings. 7. Click the SAVE button.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Enable SIM Security If you enable SIM security, you must enter a SIM PIN each time you power on the mobile router. Enable SIM Security From the NETGEAR Mobile App To enable SIM security: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Security. The Security page displays. 5. Tap SIM Security. The SIM Security page displays. 6. Tap ACTIVATE.
Nighthawk LTE Mobile Hotspot Router Model MR1100 6. Enter your PIN. 7. Click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. Enable Port Forwarding Port forwarding is an advanced feature. If your computer is hosting a server, you can enable port forwarding so that other users can access the server. Note Port forwarding creates a security risk.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Set Up Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. To set up port filtering: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced > Other. The Other page displays. 5. Select the Enable check box. 6. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. If the mobile router is tethered using a USB cable, this address is 192.168.1.4. If the mobile router is connected using WiFi, the first WiFi client’s IP address is usually 192.168.1.74. 7.
Specify Mobile Router Network Settings 6 This chapter provides information about how to configure various aspects of the mobile router such as WiFi settings, WAN settings, and router settings.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Select a WiFi Profile You can view or change the mobile router WiFi settings. The following WiFi profiles are available: • Dual-band WiFi (2.4 GHz and 5 GHz) . Connect 2.4 GHz and 5 GHz devices to transfer data at higher throughputs. • 2.4 GHz WiFi. Use only the 2.4 GHz WiFi band. • 5 GHz WiFi. Use only the 5 GHz WiFi band. • Turn Off WiFi . This turns off the WiFi signal from the mobile router.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The dashboard displays. 4. Select SETTINGS > Setup > WiFi Profiles. The WiFi Profiles page displays. 5. Select the Enable button for the WiFi profile that you want to use. 6. Click the Apply button. The selected WiFi profile is activated. Manage WiFi Settings Note When you change WiFi settings, any devices connected to the mobile router are disconnected and might need to be reconnected.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The Wireless Network page displays the settings for the 2.4 GHz and the 5 GHz WiFi bands and global WiFi settings. 5. Change the settings as needed. By default, the Broadcast WiFi Name SSID check box is selected for each network so that the WiFi network name displays in the list of WiFi networks for computers or mobile devices. 6. To change the global WiFi settings, adjust the WiFi standby time or the WiFi range. 7. Click the Apply button.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The password is case-sensitive. The dashboard displays. 4. Select Wireless. The Wireless page displays. 5. Click the WPS button for the network. The WPS page displays. 6. Choose the WPS method that you want to use: • WPS button pairing. If the device that you want to connect includes a WPS button, click the WPS button pairing button and, within two minutes (120 seconds), press the device’s WPS button. • Enter WPS PIN.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Turn UPnP Off or On From a Web Browser By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. To disable or enable UPnP: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced Settings > Other.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The dashboard displays. 4. Select SETTINGS > Setup > Router Setup. The ROUTER SETUP page displays. 5. Select the IP PASSTHROUGH ON button. The default selection is AUTO. Specify the IP Addresses That the Mobile Router Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.
Nighthawk LTE Mobile Hotspot Router Model MR1100 A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Router Setup. The ROUTER SETUP page displays. 5. Clear the Use NETGEAR Mobile as DHCP server check box. 6. Click the Apply button Your settings are saved. 7.
Share Media and Storage 7 You can use the mobile router to share media and storage devices. The mobile router supports MyMedia on mobile devices. You can insert a USB storage device in the mobile router USB type A port and you can install a micro SD card in the mobile router.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Manage Shared Storage Devices You can insert a USB storage device in the mobile router USB type A port and you can install a micro SD card in the mobile router. You can access the files and folders on these devices from computers and mobile devices that are connected to the mobile router network. USB Device Requirements The mobile router works with most USB-compliant external flash and hard drives.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Micro SD Card Requirements The mobile router supports SD cards up to 128 GB in the following formats: FAT, FAT-16, FAT-32, NTFS, HFS, and HFS+. Note For information about how to format a USB storage device using a computer or other device, consult the instructions that came with your computer or device. Formatting the USB storage device erases all data on the device. Install a Micro SD Card Micro SD cards are sold separately.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Number Description 1 Micro SD card slot 2 Enlargement of the micro SD card slot 4. Insert the micro SD card into the micro SD slot. Replace the mobile router cover. View Storage Device Usage and Capacity You can view the storage capacity for a USB storage device attached to the mobile router and a micro SD card installed in the mobile router. To view storage device capacity and usage: 1.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The dashboard displays. 5. Click the MyMedia tab. 6. Drag and drop your files on to the page. Use the NETGEAR Mobile App to Manage Files on the Mobile Router To use the NETGEAR mobile app to manage files on the mobile router: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap MyMedia. 5.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Use MacOS Finder to Manage Files on the Mobile Router You can manage files on the mobile router by using MacOS Finder. To use MacOS Finder to manage files on the mobile router: 1. On your Mac computer, connect to the mobile router’s WiFi network. 2. Open Finder. 3. From the main menu, select Go > Connect to Server. A pop-up window opens. 4. In the Server Address field, enter smb://192.168.1.1 5. Click the Connect button.
Manage Your Mobile Router Network 8 This chapter describes the router settings for administering and maintaining your router and home network.
Nighthawk LTE Mobile Hotspot Router Model MR1100 View the Network Status To view the network status: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Mobile Router Status > Account. The Network Status page displays. View Mobile Router Device Status You can view details about the status of your modem router.
Nighthawk LTE Mobile Hotspot Router Model MR1100 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select Settings > Mobile Router Status > Device. The Device Status page displays. View WiFi Details To view WiFi status: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 View a Network Map From a Web Browser To view a network map: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays a network map. View Connected Devices You can view a list of devices that are connected to your mobile router.
Nighthawk LTE Mobile Hotspot Router Model MR1100 View the Connected Devices From a Web Browser To view the connected devices from the mobile router web page: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. A list of devices connected to the WiFi network displays on the dashboard.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The mobile router checks for firmware updates. If an updated is available, it is automatically downloaded. 7. Tap INSTALL UPDATE. After the update install completes, a success message displays. Update the Firmware From the Web Page To update firmware using the mobile router web page: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password.
Nighthawk LTE Mobile Hotspot Router Model MR1100 5. Enter your current password in the Old Password field. 6. Enter your new password in the New Password field and the Repeat Password field. Your settings are saved. Manage SMS Messages You can view messages from the NETGEAR Mobile app or the mobile router web page. Manage Messages From the NETGEAR Mobile App To manage SMS messages from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile router’s WiFi network. 2.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Manage the LED Settings You can turn the LED blinking off and on. To turn the LED blinking on or off: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. In the upper right corner, click the menu icon. The menu opens. 5. Select LED Settings. The LED Settings page displays. 6.
Nighthawk LTE Mobile Hotspot Router Model MR1100 4. Select SETTINGS > Administration > Backup. 5. Click the BACKUP Settings button. By default, the file (export.cfg) is saved to your Downloads folder. Restore the Mobile Router Settings To restore mobile router settings: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Factory Reset You can return the mobile router to its factory settings. Factory Reset From the NETGEAR Mobile App To reset the mobile router and return it to its factory settings: 1. On your smartphone, connect to the mobile router’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings 5. Tap Firmware. The Firmware page displays. 6. Tap PERFORM FACTORY RESET. 7. Tap YES.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Factory Reset Using the Reset Button You must remove the cover on the bottom of the mobile router to access the Reset button. To perform a factory reset using the Reset button: 1. Make sure that the mobile router LED is lit to indicate that it is receiving power from the battery. 2. Remove the cover on the bottom of the mobile router. 3. Place your thumbs on the arrows on the cover and press down while sliding the cover up. 4. Leave the battery in place. 5.
Nighthawk LTE Mobile Hotspot Router Model MR1100 4. Tap Power. The Power Options page displays. 5. Tap REBOOT DEVICE. The mobile router reboots. Reboot the Mobile Router From a Web Browser To reboot the mobile router from a web browser: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 4. Tap Power. The Power Options page displays. 5. Tap POWER OFF DEVICE. The mobile router turns off. Power Off the Mobile Router From a Web Browser To power off the mobile router from a web browser: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4.
Nighthawk LTE Mobile Hotspot Router Model MR1100 View Mobile Router Details From a Web Browser To view details about your device from the mobile router web page: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > About. The About page displays.
Frequently Asked Questions 9 This chapter provides answers to common questions about your mobile router. (Also see Troubleshooting on page 82.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Why can’t my device connect to the mobile router? If you are experiencing problems connecting to the mobile router, try the following suggestions: • If you are using the NETGEAR Mobile app and it does not find the mobile router, make sure that your smartphone is connected to the mobile router’s WiFi network. • Turn off your device and take the battery out, wait 10 seconds, put the battery back in, and turn your device on. • Restart your computer.
Nighthawk LTE Mobile Hotspot Router Model MR1100 What do I do if I forget my admin login password? The default admin login password is attadmin, and the mobile router web page URL is http://192.168.1.1. If you changed the admin login password and can’t remember the password that you created, you must set the mobile router back to factory defaults. For information about how to reset to factory default settings, see Factory Reset on page 71.
Nighthawk LTE Mobile Hotspot Router Model MR1100 How do I find my computer’s IP address on a Windows 7, Windows Vista, or Windows XP device? To find the IP address on a Windows 7 , Windows Vista , or Windows XP device: 1. Open the command prompt window: a. Select Start > Run. b. Enter cmd or command and click the OK button. 2. At the command prompt, enter ipconfig and press Enter. 3. Write down the IP address for the entry that relates to the wireless network connection.
Nighthawk LTE Mobile Hotspot Router Model MR1100 How do I find a device’s MAC address? You must know the MAC address for a device when you are doing the following: • Assigning an IP address based on a MAC address (when using DHCP) • Allowing or denying devices access to your WiFi network (MAC filtering) Tip The steps for finding a device’s MAC address depend on the operating system.
Nighthawk LTE Mobile Hotspot Router Model MR1100 3. Select Advanced. 4. Select Ethernet. The Ethernet ID is displayed. This is the same as the MAC address. Where can I find more information? Review the following: • The quick start guide hat came with your mobile router. • Visit support.netgear.
Troubleshooting 10 This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile router.
Nighthawk LTE Mobile Hotspot Router Model MR1100 Diagnostics To view diagnostics: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Mobile Router Status > DIAGNOSTICS. The Diagnostics page displays.
Nighthawk LTE Mobile Hotspot Router Model MR1100 The Mobile Router Cannot Connect to a Computer Running Windows Vista A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at support.microsoft.com/kb/928233, or visit the Microsoft support website and search for knowledge base article 928233.
Specifications A This appendix covers the following topics: • Mechanical Specifications on page 86 • Environmental Specifications on page 86 • Supported RF Bands on page 86 85
Nighthawk LTE Mobile Hotspot Router Model MR1100 Mechanical Specifications Table 3. Physical dimensions Parameter Dimension Weight 132 g (4.66 oz) Length 112 mm (4.41 in.) Width 69 mm (2.7 in.) Thickness 15 mm (.59 in.) Environmental Specifications Table 4. Recommended operating and storage temperatures Environment Temperature Operating temperature 0°C to 35°C (32 F to 95°F) Storage temperature –10°C to +60°C (14°F to 140°F) Supported RF Bands Table 5.
