User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Connect to the Mobile Hotspot
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Hotspot Network Settings
- 7. Manage Your Mobile Hotspot Network
- View the Network Information
- View Mobile Hotspot Network Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Hotspot Firmware
- Change the admin Password
- Manage SMS Messages
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Hotspot
- Power Off the Mobile Hotspot
- View Details About Your Mobile Router
- 8. Frequently Asked Questions
- Why can’t my device connect to the mobile hotspot?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 9. Troubleshooting
- A. Specifications
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LAN/WAN port. You can connect an Ethernet-compatible device to this port. Devices
connected to the mobile hotspot over WiFi and devices connected to this port can
send and receive information to each other.
When you are using an Ethernet connection, you can use the USB type C cable and
the AC adapter to recharge the mobile hotspot battery.
Note: You can use an Ethernet connection and a tethered USB connection at the
same time to access the mobile hotspot.
Note: If you are using the 6000450 external antenna, ensure that you are at least
20cm away from the external antenna while the device is in use to comply with RF
exposure requirements. For information about offloading data, see Offload Your
Mobile Internet Connection on page 31.
For information about how to use a charge-only tethered connection, see Use the
USB Type C Cable to Charge Only on page 25.
Power Button
Use the Power button to wake the mobile hotspot and to power the device on and off.
The Power button is on upper side panel of the mobile router (see Top Front View on
page 9).
Table 1. Power button usage
ActionDesired Result
Press and hold the Power button for three seconds.Turn on the mobile hotspot.
Press and hold the Power button for five seconds.Turn off the mobile hotspot.
Press and quickly release the Power button.Wake the mobile hotspot.
LCD Home Screen
The LCD Home screen displays information shown in the following figure.
User Manual10Get Started
Nighthawk 5G Mobile Hotspot Pro