User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Connect to the Mobile Hotspot
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Hotspot Network Settings
- 7. Manage Your Mobile Hotspot Network
- View the Network Information
- View Mobile Hotspot Network Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Hotspot Firmware
- Change the admin Password
- Manage SMS Messages
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Hotspot
- Power Off the Mobile Hotspot
- View Details About Your Mobile Router
- 8. Frequently Asked Questions
- Why can’t my device connect to the mobile hotspot?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 9. Troubleshooting
- A. Specifications
To log in to the mobile router from the NETGEAR Mobile app:
1. On your smartphone, connect to the mobile hotspot’s WiFi network.
2. Launch the NETGEAR Mobile app.
You might be prompted to enter the admin password. During setup, you were
prompted to change this password (the default password is attadmin).
3.
If prompted, enter the admin password.
The app displays the following information:
•
Notifications
•
Data usage as provided by your carrier
•
Your cellular and WiFi signals and battery
•
Current WiFi band (swipeable)
•
WiFi name and password
•
Connected devices.
4. Swipe down.
The dashboard displays the icons shown in the following table.
DescriptionIconDescriptionIcon
Storage (not supported)WiFi
SecurityOffloading
Network MapNumber of connected
devices
User Manual19Connect to the Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro