User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Connect to the Mobile Hotspot
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Hotspot Network Settings
- 7. Manage Your Mobile Hotspot Network
- View the Network Information
- View Mobile Hotspot Network Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Hotspot Firmware
- Change the admin Password
- Manage SMS Messages
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Hotspot
- Power Off the Mobile Hotspot
- View Details About Your Mobile Router
- 8. Frequently Asked Questions
- Why can’t my device connect to the mobile hotspot?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 9. Troubleshooting
- A. Specifications
Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like
electrical generators or other mobile hotspot WiFi devices. Review the following
possibilities:
•
Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•
Check WiFi interference by powering the mobile hotspot off and on to find a better
WiFi channel.
•
Switch WiFi channel from 2.4 GHz to 5 GHz.
•
If the network signal is low, consider using external antennas or cradle the mobile
hotspot with built-in high-gain antennas.
What do I do if I forget my admin login
password?
The default admin login password is admin, and the mobile hotspot web page URL is
http://attwifimanager or http://192.168.1.1.
If you changed the admin login password and can’t remember the password that you
created, you must set the mobile hotspot back to factory defaults. For information about
how to reset to factory default settings, see Factory Reset on page 70.
How do I disconnect from the mobile
broadband network?
To disconnect from the network from the mobile hotspot web page:
1. From a computer that is connected to your network, launch a web browser.
2.
Enter http://attwifimanager or http://192.168.1.1.
A login page displays.
3. Enter the mobile hotspot password.
The password is case-sensitive.
The dashboard displays.
User Manual79Frequently Asked Questions
Nighthawk 5G Mobile Hotspot Pro