User Manual
Table Of Contents
- Contents
- 1. Get Started
- 2. Connect to the Mobile Hotspot
- 3. Manage Battery Usage and Charging
- 4. Manage Your Internet Connection
- 5. Control Internet Access
- 6. Specify Mobile Hotspot Network Settings
- 7. Manage Your Mobile Hotspot Network
- View the Network Information
- View Mobile Hotspot Network Status
- View WiFi Details
- View a Network Map
- View Connected Devices
- Update the Mobile Hotspot Firmware
- Change the admin Password
- Manage SMS Messages
- Back Up and Restore the Mobile Router Settings
- Factory Reset
- Reboot the Mobile Hotspot
- Power Off the Mobile Hotspot
- View Details About Your Mobile Router
- 8. Frequently Asked Questions
- Why can’t my device connect to the mobile hotspot?
- Why can’t I access the Internet?
- Why is the signal indicator always low?
- Why is the download or upload speed slow?
- What do I do if I forget my admin login password?
- How do I disconnect from the mobile broadband network?
- The LCD is not lit. How do I know if the mobile hotspot is still powered on?
- How do I find my computer’s IP address?
- How do I find a device’s MAC address?
- Where can I find more information?
- 9. Troubleshooting
- A. Specifications
How do I find a device’s MAC address on a Windows 7,
Windows 10 or Vista device?
To find the MAC address on a Windows 7, Windows 10, or Vista device:
1. Open the command prompt window:
a. Select Start > Run.
b. Enter cmd or command and click the OK button.
2.
At the command prompt, enter ipconfig /all and press the Enter button.
3.
Write down the physical address for the entry that relates to the wireless network
connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.
How do I find a device’s MAC address on a Windows 8
device?
To find the MAC address on a Windows 8 device:
1. In the Charms bar, click the Search icon.
2. Select Command Prompt.
3.
At the command prompt, enter ipconfig /all and press the Enter button.
4.
Write down the physical address for the entry that relates to the wireless network
connection.
It appears as a series of numbers and letters. This is the MAC address of your wireless
adapter.
How do I find a device’s MAC address on a Mac OS X
device?
To find the MAC address on a Mac OS X device:
1.
From the Apple menu, select System Preferences > Network.
2. Select the wireless adapter that is connecting to the routing hardware.
3. Select Advanced.
4. Select Ethernet.
The Ethernet ID is displayed. This is the same as the MAC address.
User Manual82Frequently Asked Questions
Nighthawk 5G Mobile Hotspot Pro