N600 Wireless Dual Band Router WNDR3400v2 User M anua l 350 East Plumeria Drive San Jose, CA 95134 USA January 2013 202-10828-04
N600 Wireless Dual Band Router WNDR3400v2 Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Prepare the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Front Panel . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Router WNDR3400v2 Chapter 4 genie Advanced Home Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 WPS Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N600 Wireless Dual Band Router WNDR3400v2 Chapter 8 Advanced Settings Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Wireless Repeating Function (WDS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Wireless Repeating Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Set up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Set up a Repeater Unit . . . . . . . . . . . .
N600 Wireless Dual Band Router WNDR3400v2 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . 109 Appendix A Supplemental Information Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Hardware Setup Get t i ng to know you r router The N600 Wireless Dual Band Router WNDR3400v2 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.
N600 Wireless Dual Band Router WNDR3400v2 Unpack Your Router Open the box and remove the router, cables, and installation guide.
N600 Wireless Dual Band Router WNDR3400v2 • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. To reduce interference when you use multiple access points, ensure that adjacent access points use different radio frequency channels.
N600 Wireless Dual Band Router WNDR3400v2 2. Set up your N600 Wireless Dual Band Router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown. 3. Place your router in an area suitable for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).
N600 Wireless Dual Band Router WNDR3400v2 Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Front Panel The router front panel has the status LEDs and icons shown in the following figure. USB LED WPS button LAN Ports 1-4 LEDs 5 GHz LED 2.4 GHz LED Internet LED Power/Test LED Table 1. Front panel LED descriptions LED Description USB • Solid green.
N600 Wireless Dual Band Router WNDR3400v2 Table 1. Front panel LED descriptions (continued) LED Description LAN ports 1–4 • • • • • 5 GHz • Solid blue. The wireless radio is operating. • Blinking blue. Data is being sent or received over the wireless network. • Off. The wireless radio is off. 5 GHz 2.4 GHz 2.4 GHz Solid green. The LAN port has detected a 1,000 Mbps link with an attached device. Blinking green. Data is being sent at 1,000 Mbps. Solid amber.
N600 Wireless Dual Band Router WNDR3400v2 Back Panel The back panel has the connections shown in the following figure. USB port Restore Factory Settings button. Press and hold this button for about 5 seconds to reset the router to its factory default settings. WiFi On/Off button Four local area network (LAN) 10/100 Mbps Ethernet ports for connecting the router to your local computers. Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSL modem.
N600 Wireless Dual Band Router WNDR3400v2 Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number.
N600 Wireless Dual Band Router WNDR3400v2 Cable Your Router The installation guide that came in the box has a cabling diagram on the first page. Verify the Cabling Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by pressing the On/Off button on the back. • • • • The Power/Test LED is green when the router is turned on. The LAN ports are green for each Windows computer cabled to the router by an Ethernet cable. 2.4 GHz 5 GHz The Wireless LEDs are on.
2. Getting Started with NETGEAR genie Con n e ct i n g to the router 2 This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.
N600 Wireless Dual Band Router WNDR3400v2 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.
N600 Wireless Dual Band Router WNDR3400v2 • Wireless network key or password. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on the label on the bottom of your router. NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. It takes about 15 minutes to complete.
N600 Wireless Dual Band Router WNDR3400v2 Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Enter http://www.routerlogin.net or http://www.routerlogin.com.
N600 Wireless Dual Band Router WNDR3400v2 Router Dashboard (Basic Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view more detailed information. The left column has the menus, and at the top there is an Advanced tab that is used to access additional menus and screens.
N600 Wireless Dual Band Router WNDR3400v2 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 31 for instructions on how to set up a guest network. Manual Method To connect manually: 1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect to your router.
3.
N600 Wireless Dual Band Router WNDR3400v2 Internet Setup The Internet Setup screen is where you view or change ISP information. 1. From the Home screen, select Internet. The following screen displays: Scroll to view more settings The fields that display in the Internet Setup screen depend on whether your Internet connection requires a login. • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No.
N600 Wireless Dual Band Router WNDR3400v2 These fields display when your ISP requires a login: • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or L2TP. • Login. The login name provided by your ISP. This is often an email address. • Password. The password that you use to log in to your ISP. • Idle Timeout (In minutes). If you want to change the login timeout, enter a new value in minutes.
N600 Wireless Dual Band Router WNDR3400v2 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. • # (number). The order in which the device joined the network. • IP Address.
N600 Wireless Dual Band Router WNDR3400v2 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB port here.
N600 Wireless Dual Band Router WNDR3400v2 This screen displays the following: • Network/Device Name. The default is \\readyshare. This is the name used to access the USB device connected to the router. • Available Network Folders. The folders on the USB device. Share Name. If only one device is connected, the default share name is USB_Storage. You can click the name shown, or you can type it in the address field of your web browser.
N600 Wireless Dual Band Router WNDR3400v2 To view or change basic wireless settings: 1. On the Basic Home screen, select Wireless to display the Wireless Setup screen. Scroll to view more settings Scroll to view more settings The screen sections, settings, and procedures are explained in the following sections. 2. Make any changes that are needed, and click Apply to save your settings. 3. Set up and test your wireless devices and computers to make sure that they can connect wirelessly.
N600 Wireless Dual Band Router WNDR3400v2 • Does your wireless device or computer show up on the Attached Devices screen? If it does, then it is connected to the network. • If you are not sure what the network name (SSID) or password is, look on the label on the bottom of your router. Wireless Setup Screen Fields Region. The location where the router is used. Select from the countries in the list. In the United States, the region is fixed to United States and is not changeable.
N600 Wireless Dual Band Router WNDR3400v2 The Security Options section of the Wireless Setup screen lets you change the security option and passphrase. Note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how. Do not disable security. Change WPA Security Option and Passphrase Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n bands. 1.
N600 Wireless Dual Band Router WNDR3400v2 Guest Networks Adding a guest network allows visitors at your home to use the Internet without providing them with your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1. Select Basic > Guest Network to display the following screen: Scroll to view more settings Scroll to view more settings 2.
N600 Wireless Dual Band Router WNDR3400v2 Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n bands. Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.
N600 Wireless Dual Band Router WNDR3400v2 WPA2-PSK is stronger than WPA. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is implemented through hardware, while WPA-PSK is implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key.
4. 4 genie Advanced Home Sp ecif yi ng custom set ti ngs This chapter explains the features available from the genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • USB Storage.
N600 Wireless Dual Band Router WNDR3400v2 Setup Wizard The NETGEAR genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the genie. 1. Select Setup Wizard to display the following screen: 2. Select either Yes or No, I want to configure the router myself. If you select No, you are taken to the Internet Setup screen (see Internet Setup on page 23). 3.
N600 Wireless Dual Band Router WNDR3400v2 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device, you need to either press its WPS button or locate its WPS PIN. To use the WPS Wizard: 1. Select Advanced > WPS Wizard. 2. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3.
N600 Wireless Dual Band Router WNDR3400v2 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the top of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. 4. Repeat Step 2 and Step 3 to add another WPS client to your network.
N600 Wireless Dual Band Router WNDR3400v2 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: • Disable Port Scan and DoS Protection.
N600 Wireless Dual Band Router WNDR3400v2 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well.
N600 Wireless Dual Band Router WNDR3400v2 • You use VPN and have severe performance problems. • You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems. Note: An incorrect MTU setting can cause Internet communication problems such as the inability to access certain websites, frames within websites, secure login pages, or FTP or POP servers. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
N600 Wireless Dual Band Router WNDR3400v2 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is: • LAN IP address: 192.168.1.1 • Subnet mask: 255.255.255.
N600 Wireless Dual Band Router WNDR3400v2 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router. • RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing information with other routers.
N600 Wireless Dual Band Router WNDR3400v2 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range for devices with fixed addresses.
N600 Wireless Dual Band Router WNDR3400v2 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N600 Wireless Dual Band Router can provide QoS prioritization over the wireless link and on the Internet connection. To configure QoS, use the QoS Setup screen.
N600 Wireless Dual Band Router WNDR3400v2 To specify prioritization of traffic, you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1. In the QoS Setup screen, select the Turn Internet Access QoS On checkbox. 2.
N600 Wireless Dual Band Router WNDR3400v2 5. In the Priority Category list, select either Applications or Online Gaming. In either case, a list of applications or games displays in the list. 6. You can select an existing item from the list, or you can scroll and select Add a New Application or Add a New Game, as applicable. a. If you add a new entry, the Priority Rules screen expands as shown: b. In the QoS Policy for field, enter a descriptive name for the new application or game. c.
N600 Wireless Dual Band Router WNDR3400v2 4. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: 5. From the LAN port list, select the LAN port that will have a QoS policy. 6. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet. The options are Low, Normal, High, and Highest. 7.
N600 Wireless Dual Band Router WNDR3400v2 4. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually. 5.
5. USB Storage Accessi ng and config uring a US B storage drive 5 This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, printers, CD drives, or DVD drives to the router USB port.
N600 Wireless Dual Band Router WNDR3400v2 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 3. USB Drive Speeds Bus Speed/Sec USB 1.1 12 Mbits USB 2.0 480 Mbits The router should work with most USB-compliant external flash and hard drives.
N600 Wireless Dual Band Router WNDR3400v2 File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any Windows computer, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia. USB drive applications include: • Sharing multimedia, such as MP3 files, pictures, and so on, with friends and family who are local or remote. • Sharing resources on your network.
N600 Wireless Dual Band Router WNDR3400v2 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The router allows you to share large files such as PowerPoint presentations or .zip files over the Internet. FTP can be used to easily download shared files from the router. Sharing files with a remote colleague involves the following considerations: • There are two user accounts: admin and guest.
N600 Wireless Dual Band Router WNDR3400v2 By default, the USB storage device is available to all computers on your local area network (LAN). To access your USB device: 1. Click the network device name or the share name in your computer’s network folders list. 2. For SMB://readyshare, click Connect. Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens until you log out and then log back in again.
N600 Wireless Dual Band Router WNDR3400v2 • To add a folder, click Create Network Folder. • To edit a folder, select its radio button, and click Edit. 3. You can use this screen to select a folder, to change the share name, or to change the read access or write access from All – no password to admin. The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password. 4.
N600 Wireless Dual Band Router WNDR3400v2 • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows. • Access Method. The access methods are described here. Network Connection.
N600 Wireless Dual Band Router WNDR3400v2 • Read/Write Access. Shows the permissions and access controls on the network folder: All - no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the router. • Folder Name. Full path used by the network folder. • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total/Free Space. Shows the current utilization of the storage device.
N600 Wireless Dual Band Router WNDR3400v2 2. Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. 3. To add an approved USB device, select it from the Available USB Devices list and click Add. 4. Select the Allow only approved devices check box. 5. Click Apply so that your change takes effect.
N600 Wireless Dual Band Router WNDR3400v2 2. Type the account name and password that has access rights to the USB drive. The user name (account name) for All – no password is guest. 3. The directories of the USB drive that your account has access to are displayed, for example, share/partition1/directory1. You can now read and copy files from the USB directory.
6. Security Ke epi ng u nwante d c onte nt out of you r n et work 6 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network.
N600 Wireless Dual Band Router WNDR3400v2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. 1. Select Advanced > Security > Block Sites to display the following screen: 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always.
N600 Wireless Dual Band Router WNDR3400v2 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
N600 Wireless Dual Band Router WNDR3400v2 3. Click Add to add a service. The Block Services Setup screen displays: 4. From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add additional services or applications that do not already appear, select User Defined. 5. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.
N600 Wireless Dual Band Router WNDR3400v2 To schedule blocking: 1. Select Advanced > Security > Schedule to display the following screen: 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days. • Time of Day to Block. Select a start and end time in 24-hour format, or select All Day for 24-hour blocking. 3.
N600 Wireless Dual Band Router WNDR3400v2 To set up email notifications: 1. Select Advanced > Security > Email to display the following screen: 2. To receive email logs and alerts from the router, select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program.
7. 7 Administration M a nagi ng your net work This chapter describes the router settings for administering and maintaining your router and home network. See Remote Management on page 95 for information about upgrading or checking the status of your router over the Internet. See Traffic Meter on page 98 for information about monitoring the volume of Internet traffic passing through your router’s Internet port.
N600 Wireless Dual Band Router WNDR3400v2 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Router Update screen to check and update to the latest firmware for your product. To check for new firmware and update your router: 1.
N600 Wireless Dual Band Router WNDR3400v2 View Router Status To view router status and usage information, select Advanced Home, or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. GUI Language Version. The localized language of the user interface. LAN Port. • MAC Address.
N600 Wireless Dual Band Router WNDR3400v2 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
N600 Wireless Dual Band Router WNDR3400v2 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 3. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items. The Close Window button closes the Connection Status screen. IP Address. The IP address assigned to the router. Subnet Mask. The subnet mask assigned to the router.
N600 Wireless Dual Band Router WNDR3400v2 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network. Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. Channel. Identifies the operating channel of the wireless port being used.
N600 Wireless Dual Band Router WNDR3400v2 Guest Network (2.4 GHz and 5 GHz) Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LEDs on the front panel are off. Broadcast Name. Indicates whether the router is broadcasting its SSID. Wireless Isolation.
N600 Wireless Dual Band Router WNDR3400v2 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. Whether the access was blocked or allowed.
N600 Wireless Dual Band Router WNDR3400v2 Backup Settings To back up the router’s configuration settings: 1. Select Advanced > Administration > BackUp Settings to display the following screen: 2. Click Back Up to save a copy of the current settings. 3. Choose a location to store the .cfg file that is on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: 1.
N600 Wireless Dual Band Router WNDR3400v2 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin. This is not the same as changing the password for wireless access. The label on the bottom of your router shows your unique wireless network name (SSID) and password for wireless access (see Label on page 14). To set the password for the user name admin: 1.
N600 Wireless Dual Band Router WNDR3400v2 When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.
8. 8 Advanced Settings Fine tu ning your net work This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed.
N600 Wireless Dual Band Router WNDR3400v2 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box. Select this check box again to enable the wireless portion of the router.
N600 Wireless Dual Band Router WNDR3400v2 Wireless Repeating Function (WDS) You can set the N600 Wireless Dual Band Router up to be used as a wireless access point (AP). This enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. Wireless repeating is a type of Wireless Distribution System (WDS).
N600 Wireless Dual Band Router WNDR3400v2 To configure this mode, you have to know the MAC addresses of the child repeater access point. Wireless Repeater. The router sends all traffic from its local wireless or wired computers to a remote access point. To configure this mode, you have to know the MAC address of the remote parent access point. The WNDR3400v2 router is always in dual band concurrent mode, unless you turn off one radio.
N600 Wireless Dual Band Router WNDR3400v2 • Wireless MAC of this router. This field displays the MAC address for your router for your reference. You need to enter this MAC address in the corresponding Wireless Repeating Function screen of the other access point you are using. • Wireless Repeater. If your router is the repeater, select this check box. Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. Disable Wireless Client Association.
N600 Wireless Dual Band Router WNDR3400v2 2. Select Advanced > Advanced Setup > Wireless Repeating Function to display the Wireless Repeating Function screen. Scroll to view more settings 3. In the Wireless Repeating Function screen (depending on the frequency you want to use), select the Enable Wireless Repeating Function check box and select the Wireless Base Station radio button. 4. Enter the MAC address for one or more repeater units. 5. Click Apply to save your changes.
N600 Wireless Dual Band Router WNDR3400v2 4. Click Apply to save your changes. 5. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point. Port Forwarding and Triggering By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic.
N600 Wireless Dual Band Router WNDR3400v2 information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet. • The source port number is changed to a number chosen by the router, such as 33333.
N600 Wireless Dual Band Router WNDR3400v2 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow incoming traffic on port 113 to reach the originating computer.
N600 Wireless Dual Band Router WNDR3400v2 Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature. A typical application of port forwarding can be shown by reversing the client-server relationship from the previous web server example.
N600 Wireless Dual Band Router WNDR3400v2 • Port triggering requires that you know the computer’s IP address in advance. The IP address is captured automatically. • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change. • Port triggering requires specific outbound traffic to open the inbound ports, and the triggered ports are closed after a period of no activity.
N600 Wireless Dual Band Router WNDR3400v2 1. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. 2. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 87. 3. In the corresponding Server IP Address field, enter the last digit of the IP address of your local computer that provides this service. 4. Click Add.
N600 Wireless Dual Band Router WNDR3400v2 3. Click the Add Custom Service button to display the following screen: 4. In the Service Name field, enter a descriptive name. 5. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP. 6. In the Starting Port field, enter the beginning port number. • If the application uses a single port, enter the same port number in the Ending Port field.
N600 Wireless Dual Band Router WNDR3400v2 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. 3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name as described in Dynamic DNS on page 91. To access your web server from the Internet, a remote user has to know the IP address assigned by your ISP.
N600 Wireless Dual Band Router WNDR3400v2 2. Select the Port Triggering radio button to display the port triggering information. 3. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information you added to the router is retained even though it is not used. 4.
N600 Wireless Dual Band Router WNDR3400v2 6. Click Add Service to display the following screen: 7. In the Service Name field, type a descriptive service name. 8. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. 9. Select the service type, either TCP or UDP or both (TCP/UDP). If you are not sure, select TCP/UDP. 10.
N600 Wireless Dual Band Router WNDR3400v2 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen: Figure 5.
N600 Wireless Dual Band Router WNDR3400v2 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
N600 Wireless Dual Band Router WNDR3400v2 To set up a static route: 1. Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: 2. In the Route Name field, type a name for this static route (for identification purposes only.) 3. Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP. 4. Select the Active check box to make this route effective. 5.
N600 Wireless Dual Band Router WNDR3400v2 Remote Management The remote management feature lets you upgrade or check the status of your N600 Wireless Dual Band Router over the Internet. To set up remote management: 1. Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a secure password. The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters, numbers, and symbols.
N600 Wireless Dual Band Router WNDR3400v2 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 5. Click Apply to have your changes take effect. 6.
N600 Wireless Dual Band Router WNDR3400v2 To turn on Universal Plug and Play: 1. Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. 2. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If this check box is not selected, the router does not allow any device to automatically control the resources, such as port forwarding (mapping) of the router.
N600 Wireless Dual Band Router WNDR3400v2 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR genie does not detect it automatically. To set up an IPv6 Internet connection type: 1. Select Advanced > Advanced Setup > IPv6 to display the following screen: 2. Select the IPv6 connection type from the list. Your Internet service provider (ISP) can provide this information. • If your ISP did not provide details, you can select IPv6 Tunnel.
N600 Wireless Dual Band Router WNDR3400v2 To monitor Internet traffic: 1. Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings 2. To enable the Traffic Meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: • No Limit.
9. 9 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information.
N600 Wireless Dual Band Router WNDR3400v2 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: 1. Turn off and unplug the modem. 2. Turn off the router and computers. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. 5. Turn on the computers.
N600 Wireless Dual Band Router WNDR3400v2 Troubleshooting with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/Test LED is on. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify that: • The Power/Test LED is solid green. • The Internet LED is lit.
N600 Wireless Dual Band Router WNDR3400v2 • Cycle the power to see if the router recovers. • Press and hold the Restore Factory Settings button to return the router to its factory settings. See Factory Settings on page 110. If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support.
N600 Wireless Dual Band Router WNDR3400v2 • Make sure that your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS generate and assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x.
N600 Wireless Dual Band Router WNDR3400v2 • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If your ISP requires a login, the login name and password might be set incorrectly. • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Settings screen.
N600 Wireless Dual Band Router WNDR3400v2 If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There might also be a provisioning problem with your ISP. Note: Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.
N600 Wireless Dual Band Router WNDR3400v2 • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache. Incorrect Date or Time Select Advanced > Security > Schedule to display the current date and time. The router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day.
N600 Wireless Dual Band Router WNDR3400v2 Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: • Use the Erase function of the router (see Erase on page 73). • Use the Restore Factory Settings button on the back of the router. See Factory Settings on page 110.
N600 Wireless Dual Band Router WNDR3400v2 Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are on for the switch ports that are connected to your computer and router. • Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
A. Supplemental Information A This appendix provides factory default settings and technical specifications for the N600 Wireless Dual Band Router WNDR3400v2. Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button on the back of the router for at least 5 seconds. The router resets and returns to the factory settings.
N600 Wireless Dual Band Router WNDR3400v2 Table 4. Factory default settings (continued) Feature Default behavior Local network DHCP starting IP address (LAN) continued DHCP ending IP address 192.168.1.2 Firewall Wireless Firewall 192.168.1.
N600 Wireless Dual Band Router WNDR3400v2 Technical Specifications Table 5. WNDR3400v2 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • • • Dimensions 8.8 in. x 6.8 in. x 1.2 in. (223 x 153 x 31 mm) Weight 1.2 lbs. (0.
N600 Wireless Dual Band Router WNDR3400v2 Table 5. WNDR3400v2 Router specifications (continued) Feature Description Operating frequency range 2.4 GHz 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 5 GHz 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) FCC: 5.25–5.35 GHz (DFS band) 5.47–5.725 GHz (DFS band) 5600–5650 MHz is disabled and unavailable for use CE (Europe ETSI): 5.25–5.35 GHz (DFS band) 5.47–5.725 GHz (DFS band) 802.
B. Notification of Compliance N ETGE A R D ua l B a nd - Wi reles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
Product Name & Model FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Product Name & Model NOTE IMPORTANTE: Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.
Index A NAT 38 port forwarding 86 port triggering 89 QoS 44 repeater unit 81 user-defined services 61 connecting wirelessly 8 country setting 35 crossover cable 103 CTS/RTS Threshold 77 custom service (port forwarding) 87 access remote 95 viewing logs 71 access points 78 accessing remote computer 82 adding custom services 87 guest network 31 priority rules 45 QoS policy 44 wireless devices 21 address reservation 43 advertisement period 97 alerts, emailing 63 applications, QoS for online gaming 45 approved
N600 Wireless Dual Band Router WNDR3400v2 K Ethernet cables, checking 101 Ethernet LED, troubleshooting 102, 103 keywords 60 F L factory default settings list of 110 restoring 73 file sharing 51 firmware version 67 firmware, upgrading 19, 66 fragmentation length 77 fragmented data packets 39 front panel 11 label, product 14 LAN port QoS for 46 settings 67 LAN setup 41 language setting 35 large files, sharing 52 lease, DHCP 69 LEDs troubleshooting 102 verifying cabling 15 local servers, port forwardin
N600 Wireless Dual Band Router WNDR3400v2 default factory settings 13, 108 router interface, described 20 router status, viewing 67 O outgoing mail server 64 P S packets, fragmented 39 Parental Controls 26 passphrases changing 30 product label 14 password recovery, admin 74 password, restoring 108 photos, sharing 51 poll interval 68 port filtering 61 port forwarding 82, 84, 85, 86 port numbers 61 port status 68 port triggering 82, 83, 85, 89 ports, listed, back panel 13 positioning the router 8 Power L
N600 Wireless Dual Band Router WNDR3400v2 USB advanced configuration 54 basic storage settings 52 drive requirements 50 file sharing 51 ReadyShare access 50, 53 remote computer connection 57 specifying approved devices 56 unmounting a USB drive 56 USB devices, approved 56 user-defined services 61 WPS-PSK+ WPA2-PSK encryption 33 wrong date or time 107 V viewing logs 71 router status 67 W WAN IP address, troubleshooting 104 WAN setup 38 WiFi Protected Setup (WPS) 21, 36 wireless channel 29 wireless connec
