NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual NETGEAR, Inc.
© 2008 by NETGEAR, Inc. All rights reserved.. Technical Support Please refer to the support information card that shipped with your product. By registering your product at http://www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. NETGEAR, INC. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card. E-mail: support@netgear.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or locate the receiving antenna. • Increase the separation between the equipment and receiver.
Please go to www.netgear.com/go/wg102_fcc for an updated list of wireless accessories approved to be used with the WAG302 in North America and Australia. Industry Canada Compliance Statement This Class B Digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations ICES 003. Cet appareil numerique de classe B respecte les exigences du reglement du Canada sur le materiel brouilleur NMB-003. The device is certified to the requirements of RSS-210 for 2.
Latviski [Latvian] Ar šo NETGEAR, Inc. deklarç, ka NETGEAR WG102 ProSafe 802.11g Wireless Access Point atbilst Direktîvas 1999/5/EK bûtiskajâm prasîbâm un citiem ar to saistîtajiem noteikumiem. Lietuviø [Lithuanian] Šiuo NETGEAR, Inc. deklaruoja, kad šis NETGEAR WG102 ProSafe 802.11g Wireless Access Point atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart NETGEAR, Inc. dat het toestel NETGEAR WG102 ProSafe 802.
Minimum Antenna Cable Length Minimum Maximum Antenna Cable Transmitted Attenuation Power1 18 dBi, directional NETGEAR outdoor/indoor ACC-10314-05 30 m 18 dB -3 dBm + 18 dBi = 15 dBm EIRP NETGEAR ANT2409 9 dBi, omnidirectional outdoor/indoor NETGEAR ACC-10314-04 or ACC-10314-05 10 m 6.1 dB 8.9 dBm + 9 dBi = 17.9 dBm EIRP NETGEAR ANT24O5 5 dBi, ceiling/wall indoor NETGEAR ACC-10314-01 thru 05 1.5 m 1.
Product and Publication Details Model Number: WG102 Publication Date: July 2008 Product Family: Wireless Access Point Product Name: NETGEAR WG102 ProSafe 802.11g Wireless Access Point Home or Business Product: Business Language: English Publication Part Number: 202-10144-02 vii v1.
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Contents About This Manual Conventions, Formats, and Scope ..................................................................................... i How to Use This Manual ................................................................................................... ii How to Print This Manual .................................................................................................. ii Revision History ..............................................................................................
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Chapter 3 Management Viewing Information ........................................................................................................3-1 General Information .................................................................................................3-1 Activity Log ...............................................................................................................3-3 Statistics ..................................
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Appendix B Related Documents Contents xi v1.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual xii Contents v1.
About This Manual The NETGEAR® WG102 ProSafe 802.11g Wireless Access Point Reference Manual describes how to install, configure and troubleshoot the NETGEAR WG102 ProSafe 802.11g Wireless Access Point. The information in this manual is intended for readers with intermediate computer and Internet skills. Conventions, Formats, and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: • • Typographical Conventions.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • Scope. This manual is written for the WG102 Access Point according to these specifications: Product Version NETGEAR WG102 ProSafe 802.11g Wireless Access Point Manual Publication Date July 2008 For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents.” Note: Product updates are available on the NETGEAR, Inc. website at http://kbserver.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual – • Click the PDF of This Chapter link at the top left corner of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. • Click the print icon in the upper left of your browser window. Printing a PDF version of the complete manual. Use the Complete PDF Manual link at the top left corner of any page.
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Chapter 1 Basic Installation and Configuration This chapter describes how to set up your NETGEAR WG102 ProSafe 802.11g Wireless Access Point for wireless connectivity to your LAN. This basic configuration will enable computers with 802.11b or 802.11g wireless adapters to do such things as connect to the Internet, or access printers and files on your LAN.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • Support Registration card. Contact your reseller or customer support in your area if there are any missing or damaged parts. See the Support Information Card for the telephone number of customer support in your area. You should keep the Support Information card, along with the original packing materials, and use the packing materials to repack the WG102 if you need to return it for repair.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual LED Description LAN Ethernet link indicator WLAN Off No connection detected on the Ethernet link Amber On 10 Mbps Ethernet link detected Amber Flashing Data is being transmitted or received on the 10 Mbps Ethernet link Green On 100 Mbps Fast Ethernet link detected. Green Flashing Data is being transmitted or received on the 100 Mbps Ethernet link Wireless LAN Link Activity Indicator Off No wireless link activity.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Wireless Equipment Placement and Range Guidelines The range of your wireless connection can vary significantly based on the location of the wireless access point. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration choices.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1. Set up the WG102 Access Point. Tip: Before mounting the WG102 Access Point in a high location, first set up and test the WG102 Access Point to verify wireless network connectivity. a. Prepare a computer with an Ethernet adapter. If this computer is already part of your network, record its TCP/IP configuration settings. b. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 for the Subnet Mask. c.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual The Web browser displays the WG102 Access Point main menu and General screen, as shown below. Click to view documentation Click to log out. After 5 minutes with no activity, you are logged out automatically. Figure 1-3 1-6 Basic Installation and Configuration v1.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual b. On the main menu, select Basic Settings to view the Basic Settings screen. Figure 1-4 Configure the settings for your network and click Apply. c. Select Wireless Settings in the Setup section of the main menu to view the Wireless Settings screen. Figure 1-5 Basic Installation and Configuration 1-7 v1.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual d. Enter the wireless settings. See the online help or “Wireless Settings” on page 1-12 for full instructions. Note: In the US, the Country/Region is preset according to regulatory requirements. In other areas, you can and must set the Country/Region. It may not be legal to operate the wireless access point in a region other than one of those identified in this field.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Using a computer with an 802.11b or 802.11g wireless adapter with the correct wireless settings needed to connect to the WG102 Access Point (SSID, WEP/WPA, MAC ACL, etc.), verify connectivity by using a browser such as Netscape or Internet Explorer to browse the Internet, or check for file and printer access on your network.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual A login window opens. 3. Log in using the default user name of admin and default password of password. Once you have entered your access point name, the Web browser finds the WG102 Access Point and displays the main menu as shown in Figure 1-3 on page 1-6. Basic IP Settings To configure the basic settings of your wireless access point, select Basic Settings in the Setup section of the WG102 Access Point main menu.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • DHCP Client: By default, Dynamic Host Configuration Protocol (DHCP) client is disabled. After installation (), you can enable DHCP to let the wireless access point get its TCP/IP configuration from the DHCP server on your network. The wireless access point gets the IP address, subnet mask and the default gateway settings automatically from the DHCP server if DHCP is enabled. • IP Address. The default IP address is 192.168.0.229.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Wireless Settings To configure the wireless settings, click Wireless Settings in the Setup section of the WG102 Access Point main screen. The Wireless Settings screen appears, as shown below. Figure 1-8 The Wireless Settings screen options are discussed below. • Country/Region. This is the region where the WG102 can be used.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual – Access points use a fixed channel. You can select the channel used. This lets you choose a channel that provides the least interference and best performance. In the USA and Canada, 11 channels are available. – If using multiple access points, it is better if adjacent access points use different channels to reduce interference.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 5. Click Apply to save your changes. Note: If you are configuring the WG102 Access Point from a wireless computer and you change the SSID, channel, or security settings, you will lose your wireless connection when you click Apply. You must then change the wireless settings of your computer to match the new settings. 6. Configure and test your PCs for wireless connectivity.
Chapter 2 Configuring Security This chapter describes how to set up security features and advanced features of your NETGEAR WG102 ProSafe 802.11g Wireless Access Point. Wireless Data Security Options Your wireless data transmissions can be received well beyond your walls by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment. The WG102 Access Point provides highly effective security features, which are covered in detail in this chapter.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • Restrict Access Based on MAC address. You can restrict access to only trusted PCs so that unknown PCs cannot wirelessly connect to the WG102. MAC address filtering adds an obstacle against unwanted access to your network, but the data broadcast over the wireless link is fully exposed. • Turn Off the Broadcast of the Wireless Network Name (SSID).
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual The Security Profile Configuration screen opens for that profile. Selected Security Profile New screen shot Figure 2-2 Profile Definition • Security Profile Name. Use a name that makes it easy to recognize the profile, and to tell profiles apart. • Wireless Network Name (SSID). The SSID is also known as the wireless network name. The SSID separates network traffic from different wireless networks.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • – Different access points within an ESS can use different channels. To reduce interference, adjacent access points should use different channels. – Roaming is the ability of wireless stations to connect wirelessly when they physically move from one ESS to another. The wireless station automatically changes to the access point with the least interference or best performance. Broadcast Wireless Network Name (SSID).
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Data Encryption Select the data encryption that you want to use. The available options depend on the Network Authentication setting above (otherwise, the default is None). The Data Encryption settings are explained in the table below: Data Encryption Settings None No encryption is used. 64 bits WEP Standard WEP encryption, using 40/64 bit encryption. 128 bits WEP Standard WEP encryption, using 104/128 bit encryption.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Before You Change the SSID and WEP Settings For a new wireless network, print or copy this form and fill in the settings. For an existing wireless network, the person who set up or is responsible for the network can provide this information. Be sure to set the Regulatory Domain correctly as the first step. Store this information in a safe place. • SSID: The Service Set Identification (SSID) identifies the wireless local area network.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring the Radius Server Settings You can view or change the Radius Server Settings from the Security menu. Follow the steps below: 1. Connect to the WG102 Access Point. In address field of your Web browser, enter the default LAN address of http://192.168.0.229. Log in with the user name of admin and default password of password, or using the LAN address and password that you set up. 2.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • Authentication/Access Control Radius Server Configuration. This configuration is required for authentication using Radius. IP Address, Port No. and Shared Secret is required for communication with Radius Server. A Secondary Radius Server can be configured which is used on failure on Primary Radius Server • IP Address. The IP address of the Radius Server. The default is 0.0.0.0. • Port Number. Port number of the Radius Server.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 3. Set the Network Authentication that you want to use. Figure 2-4 a. On the Security menu, click Security Profiles Settings. b. Select the profile that you want. c. Click Edit to view the Security Profiles Configuration menu. d. Choose the type of Network Authentication that you want from the list. Note: WEP can be used with Open System or Shared Key.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Entering WEP Data Encryption Keys You can manually or automatically program the four data encryption keys. These values must be identical on all PCs and Access Points in your network. • Automatic. Enter a word or group of printable characters in the Passphrase field, and click the Generate button. The four key fields will be automatically populated with key values. • Manual.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 2. Below the Security heading, select Access Control to display the Access Control List screen shown below. Figure 2-5 3. Select the Turn Access Control On check box. 4. Choose to use the local MAC address database stored on the access point, or use the RADIUS MAC address database stored on a RADIUS server. • If you choose the RADIUS MAC Address Database, you must configure the RADIUS Server Settings first.
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Chapter 3 Management This chapter describes how to view information about your NETGEAR WG102 ProSafe 802.11g Wireless Access Point and to use the management features. To get to these features, connect to the WG102 Access Point as described in “Logging in to the Wireless Access Point” on page 1-9. Viewing Information You can view General Information, the Activity Log, Statistics, and the Available Wireless Stations list.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Table 3-1. General Information Fields Field Description Access Point Information Access Point Name (NetBIOS name) The default name may be changed if desired. Country/Region The domain or region for which the wireless access point is licensed for use. It may not be legal to operate this wireless access point in a region other than one of those identified in this field. Firmware Version The version of the firmware currently installed.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Activity Log From the WG102 Access Point main menu, under the Information heading, select Activity Log. Figure 3-7 You can use a SysLog server to view the Activity Log. If you have a SysLog server on your LAN, then enable the SysLog. If enabled, you must enter the IP address of your SysLog server and the port number that your SysLog server uses.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Statistics The Statistics screen provides LAN and WLAN statistics. From the WG102 main menu, select Statistics under the Information heading to view the screen shown below: Figure 3-8 3-4 Management v1.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Available Wireless Station List The Available Wireless Station List contains a table of all IP devices associated with the wireless access point for the Wired Network Name (SSID). From the WG102 main menu, under the Information heading, click Available Wireless Station List to view the list. Figure 3-9 The fields in the list are explained below. Table 3-2.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Note that if the wireless access point is rebooted, the table data is lost until the wireless access point rediscovers the devices. To force the wireless access point to look for associated devices, click the Refresh button. Note: A wireless network can include multiple wireless access points, all using the same network name (SSID). This extends the reach of the wireless network.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 3. From the main menu Management section, select Upgrade Firmware. Figure 3-10 4. Click Browse and browse to the location of the image (.IMG) upgrade file. 5. Click Upload. When the upload completes, your wireless access point automatically restarts. The upgrade process typically takes about one minute. In some cases, you may need to reconfigure the wireless access point after upgrading.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual The options displayed are described in the following sections. Backing up and Restoring the Configuration To save your settings, click Backup. Your browser extracts the configuration file from the wireless access point and prompts you for a location on your computer to store the file. You can give the file a meaningful name at this time, such as WG102.cfg.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual From the main menu, select Change Password to go to the screen shown below. Figure 3-12 SNMP Remote Management Enable SNMP to allow SNMP network management software such as HP OpenView to manage the wireless access point via the SNMPv1/v2 protocol. From the main menu Management section, select Remote Management to view this screen. Figure 3-13 Management 3-9 v1.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Follow the steps below to enable Remote Management 1. Select the Enable radio button to use the SNMP remote management feature. 2. Fill in the fields according to the requirements of your location. • Public Community Name. (Default: public) The community string to allow the SNMP manager to read the MIB objects of the WG102. • Private Community Name.
Chapter 4 Advanced Configuration This chapter describes how to configure the advanced features of your NETGEAR WG102 ProSafe 802.11g Wireless Access Point. These features can be found under the Advanced heading in the main menu. Figure 4-1 The following features are explained: • Hotspot Settings: Redirect HTTP requests. • Advanced Wireless Settings: Set up advanced wireless LAN parameters. • Access Point Settings: Enable wireless bridging and repeating.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring Advanced Wireless Settings You can use the Advanced Wireless Settings screen to configure the advanced wireless settings. If you want the AP to operate in Super-G mode, use this feature. Figure 4-3 The advanced wireless settings normally do not need to be changed. • Super-G Mode. Super-G Mode is a proprietary extension to the 802.11g standard, which can double the throughput to 108Mbps.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • DTIM Interval. The Delivery Traffic Indication Message (DTIM) specifies the data beacon rate between 1 and 255. The default is 1. • Preamble Type. A long transmit preamble may provide a more reliable connection or slightly longer range. A short transmit preamble gives better performance. Auto automatically handles both long and short preambles. The default is Auto.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Point-to-Point Bridge Configuration In Point-to-Point Bridge mode, the WG102 Access Point communicates with another bridge-mode wireless station. In addition, you can enable client associations with this WG102 Access Point. You must enter the MAC address of the other bridge-mode wireless station in the field provided. Use WEP to protect this communication. The figure below shows an example of Point-to-Point Bridge mode.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual A computer on either LAN segment should be able to connect to the Internet or share files and printers of any other PCs or servers connected to LAN Segment 1 or LAN Segment 2. Multi-Point Bridge Configuration Set up a Multi-Point Bridge only if this WG102 Access Point is the “master” for a group of bridgemode wireless stations. Then all traffic is sent to this “master,” rather than to the other access points.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • Configure WG102 Access Point (AP 2) on LAN Segment 2 in Point-to-Point Bridge mode with the Remote MAC Address of AP1. • Configure the WG102 Access Point (AP3) on LAN 3 in Point-to-Point Bridge mode with the Remote MAC Address of AP1. 2.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Repeater with Wireless Client Association In this mode, the WG102 Access Point sends all traffic to the remote AP. For repeater mode, you must enter the MAC address of the remote “parent” access point. You can also enter the address of the “child” access point. Note that the following restrictions apply: • You do not have the option of disabling client associations with this WG102. • You cannot configure a sequence of parent/child APs.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • The LAN network configuration of the WG102 Access Points are configured to operate in the same LAN network address range as the LAN devices • All APs must be on the same LAN. That is, all the APs LAN IP address must be in the same network. • If using DHCP, all WG102 Access Points should be set to “Obtain an IP address automatically (DHCP Client)” in the IP Address Source portion of the Basic IP Settings menu.
Chapter 5 Troubleshooting This chapter provides information about troubleshooting your NETGEAR WG102 ProSafe 802.11g Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the WG102 Access Point on? • Have I connected the wireless access point correctly? Go to “Installing the WG102 Access Point” on page 1-4.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again. • Make sure the antennas are tightly connected to the WG102. • Contact NETGEAR technical support if the Wireless LAN activity light remains off. LAN Light is Off There is a hardware connection problem.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual • The WG102 Access Point is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or green indicating a 100 Mbps Ethernet connection) to verify that the Ethernet connection is OK. • The default configuration of the WG102 is for a static IP address of 192.168.0.229 and a Mask of 255.255.255.0 with DHCP disabled.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual To clear all data and restore the factory default values: 1. Power off the WG102 Access Point and power it back on. 2. Use something with a small point, such as a pen, to press the Reset button in and hold it in for at least 5 seconds. 3. Release the Reset button. The factory default configuration has now been restored (see “Factory Default Settings” in Appendix A), and the WG102 Access Point is ready for use. 5-4 Troubleshooting v1.
Appendix A Factory Default Settings and Specifications Factory Default Settings When you first receive your WG102 Access Point, the default factory settings are set as shown below. You can restore these defaults with the Reset button on the rear panel — see “Rear Panel” on page 1-3.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Technical Specifications Parameter NETGEAR WG102 ProSafe 802.11g Wireless Access Point Network Management Web-based configuration and status monitoring Maximum Clients Limited by the amount of wireless network traffic generated by each node; typically 15 to 20 nodes.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Parameter NETGEAR WG102 ProSafe 802.11g Wireless Access Point 802.11b and g Typical Receive Sensitivity 802.11b mode at 1Mbps: -95 dBm 802.11b mode at 2 Mbps: -93 dBm 802.11b mode at 5.5 Mbps: -91dBm 802.11b mode at 11 Mbps: -89 dBm 802.11g mode at 6 Mbps: -91 dBm 802.11g mode at 9 Mbps: -90 dBm 802.11g mode at 12 Mbps: -89 dBm 802.11g mode at 18 Mbps: -87 dBm 802.11g mode at 24 Mbps: -84 dBm 802.11g mode at 36 Mbps: -81 dBm 802.
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Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Windows XP and Vista Wireless Configuration Utilities http://documentation.netgear.com/reference/enu/winzerocfg/index.htm Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.
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