R6100 WiFi Router AC1200 Dual Band User Manual July 2013 202-11240-01 350 East Plumeria Drive San Jose, CA 95134 USA
R6100 WiFi Router Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front and Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Label. . . . . . . . . . . . . . . . . . . . . . .
R6100 WiFi Router Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 LAN TCP/IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Use Router as DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
R6100 WiFi Router Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . .74 Specify Logs Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
R6100 WiFi Router Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Hardware Setup Get t ing to kno w yo ur r out er 1 The R6100 WiFi Router delivers AC1200 WiFi speeds with access up to three times faster than similar 802.11n technology. This router supports HD streaming and online gaming throughout your home, and a secure and reliable connection to the Internet. The R6100 is compatible with next-generation WiFi devices and backward compatible with 802.11 a/b/g/n devices.
R6100 WiFi Router Unpack Your Router Open the box and remove the router, cables, and installation guide. Ethernet cable R6100 WiFi Router Power adapter Figure 1. Check the package contents Your box contains the following items: • R6100 WiFi Router • AC power adapter (plug varies by region) • Category 5 (Cat 5) Ethernet cable • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
R6100 WiFi Router Front and Side Panel The router front and side panels have the status LEDs and buttons shown in the following figure. WiFi On/Off button WPS button LEDs Figure 2. Router front and side view Table 1. Front panel LED descriptions LED Description Power • • • • • Solid amber. The router is starting up. Blinking amber. The firmware is upgrading, or the Reset button was pressed. Solid green. The router is ready. Blinking green. The firmware is corrupted. Visit www.netgear.com/support.
R6100 WiFi Router • WiFi On/Off button. Pressing and holding this button for two seconds turns the 2.4 GHz and 5 GHz wireless radios on or off. If the Wireless LED is lit, the wireless radios are on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router. • WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network.
R6100 WiFi Router Label The label on the bottom of the router shows the login information, MAC address, and serial number. Default access information Preset WiFi password Serial number and MAC address Figure 4. The label shows unique information about your router Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network.
2. 2 Getting Started C onnec t the rou ter This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide.
R6100 WiFi Router Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here. Use Standard TCP/IP Properties for DHCP If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
R6100 WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation with basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router: 1. Turn the router on by pressing the On/Off button. 2. Make sure that your computer or wireless device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the bottom label. 3. Launch your Internet browser.
R6100 WiFi Router Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again. 1. Launch your browser from a computer or wireless device that is connected to the router. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays. 3.
R6100 WiFi Router Dashboard (BASIC Home Screen) The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view and change the settings. The left column has menus. You can use the ADVANCED tab to access more menus and screens. Language Dashboard (Click to view details) Menus (Click the Advanced tab to view more) Help Figure 5.
R6100 WiFi Router Join Your Wireless Network You can use the manual or the WPS method to join your wireless network. For instructions about how to set up a guest network, see Set Up a Guest Network on page 28. Manual Method With the manual method, choose the network that you want and type its password to connect. To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. This software scans for all wireless networks in your area. 2.
R6100 WiFi Router NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. For information about the genie apps, see the NETGEAR genie App User Manual. Retrieve wireless password About genie Language Menu Dashboard (Click to view details) Support Figure 6. genie app dashboard The genie app can help you with the following: • Automatically repair common wireless network problems.
3. Basic Settings Your I ntern et con ne ction and W iFi net wor k 3 This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about the ReadySHARE feature on the BASIC Home tab, see Chapter 5, USB Storage.
R6100 WiFi Router Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See Internet Connection Setup Wizard on page 31. To view or change the basic Internet setup: 1. Log in to the router (see Login and Access on page 13). The BASIC Home screen displays: 2. Select Internet.
R6100 WiFi Router 3. Select one of the following radio buttons: • Yes. Select the encapsulation method and enter the login name. If you want to change the login time-out, enter a new value in minutes. • No. Enter the account and domain names, only if needed. 4. Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. 5. Click the Apply button. Your settings are saved. 6.
R6100 WiFi Router • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.
R6100 WiFi Router After installation, Live Parental Controls automatically starts. 4. Click the Next button, read the note, and click the Next button again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. 5. Select the radio button that applies to you and click the Next button. • If you already have an OpenDNS account, leave the Yes radio button selected. • If you do not have an OpenDNS account, select the No radio button.
R6100 WiFi Router After you log on or create your account, the filtering level screen displays: 6. Select the radio button for the filtering level that you want and click the Next button. 7. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as Enabled. Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup. The router comes with preset security.
R6100 WiFi Router NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.
R6100 WiFi Router • Is your computer or wireless device trying to connect to your network with its old settings (before you changed the settings)? If so, update the wireless network selection in your computer or wireless device to match the current settings for your network. You can use this screen to view or change the wireless network settings and the security option. Wireless Network Settings • Region. The location where the router is used. Select from the countries in the list.
R6100 WiFi Router WPA uses a passphrase for authentication and to generate the initial data encryption keys. Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works with all wireless network interface cards, but not all wireless access points. WPA2-PSK is stronger than WPA-PSK.
R6100 WiFi Router Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n. To set up a guest network: 1. Select BASIC > Guest Network. 2. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.
R6100 WiFi Router View Attached Devices To view all computers or devices that are currently connected to your network, use the Attached Device screen. To go to the Attached Devices screen: 1. From the BASIC Home screen, select Attached Devices. Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. The following information is displayed: • # (number). The order in which the device joined the network. • IP Address.
4. Advanced Home Settings S pecify cu sto m se ttings 4 This chapter helps you configure the advanced settings in your router using genie. This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Internet Connection Setup Wizard • WAN Setup • LAN Setup • WPS Wizard for WiFi Connections • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: • USB Storage. See Chapter 5, USB Storage. • Security.
R6100 WiFi Router NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen on the Administration menu. The genie Advanced Home screen is shown in the following figure: Internet Connection Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router.
R6100 WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure advanced settings for your Internet connection, and enable the router to respond to a ping on the WAN (Internet) port. To view or change the WAN settings: 1. Select ADVANCED > Setup > WAN Setup. 2. Specify the following settings: • Disable Port Scan and DoS Protection.
R6100 WiFi Router • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it. • MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs, you might need to reduce the MTU. This is rarely required.
R6100 WiFi Router 4. Click the Apply button. Your change takes effect. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets have to be split or “fragmented” to accommodate the device with the smallest MTU.
R6100 WiFi Router Table 2. Common MTU sizes (continued) MTU Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not have large email attachments, for example. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL. 576 Typical value to connect to dial-up ISPs. To change the MTU size: 1. Select ADVANCED > Setup > WAN Setup. 2.
R6100 WiFi Router To change the LAN settings: 1. Select ADVANCED > Setup > LAN Setup. 2. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. 3. Click the Apply button. Your changes are saved. LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router.
R6100 WiFi Router Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server. • Starting IP Address. Specify the start of the range for the pool of IP addresses in the same subnet as the router. • Ending IP Address. Specify the end of the range for the pool of IP addresses in the same subnet as the router.
R6100 WiFi Router 3. Click the Apply button. 4. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the can access the router. Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.
R6100 WiFi Router The following screen lets you select the method for adding the WPS client (a wireless device or computer). You can use either the push button or PIN method. 3. Select the radio button for the setup method that you want to use. • Push button. Either click the WPS button on this screen, or press the WPS button on the side of the router. Within two minutes, go to the wireless client and press its WPS button to join the network without entering a password. • PIN Number. The screen adjusts.
R6100 WiFi Router not support WMM and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default. To disable WMM QoS: 1. Select ADVANCED > Setup > QoS Setup. 2. Clear the Enable WMM check box for the band (2.4 GHz or 5 GHz). 3. Click the Apply button. Set Up Bandwidth Control To set up the maximum uplink bandwidth: 1. Select ADVANCED > Setup > QoS Setup. 2.
R6100 WiFi Router Set Up QoS for Internet Access You can give prioritized Internet access to the following types of traffic: • Specific applications • Specific online games • Individual Ethernet LAN ports of the router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen.
R6100 WiFi Router 4. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. 5. In the QoS Policy for field, type the name of the application or game. 6. In the Priority Category list, select either Applications or Online Gaming. A list of applications or games displays. 7. Scroll and select Add a New Application or Add a New Game, as applicable. 8. If prompted, in the Connection Type list, select either TCP, UDP, or TCP/UDP (both).
R6100 WiFi Router 7. From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest. 8. Click the Apply button. The rule is saved in the QoS Policy list. The QoS Setup screen displays. 9. Click the Apply button. QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address: 1. Select ADVANCED > Setup > QoS Setup. 2. Click the Set Up QoS Rule button.
R6100 WiFi Router Edit or Delete a QoS Policy To edit or delete a QoS policy: 1. Select ADVANCED > QoS Setup. 2. Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: • Click the Delete button to remove the QoS policy. • Click the Edit button to edit the QoS policy and change the policy settings. 3. Click the Apply button. Your changes are saved in the QoS Setup screen.
5. USB Storage A ccess a nd Con figu re a USB St or age Dev ic e 5 This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used to connect only USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port.
R6100 WiFi Router Connect a USB Storage Device to the Router ReadySHARE lets you access and share or a USB drive connected the router USB port. If your USB device has special drivers, it is not compatible. To connect a USB storage device: 1. Insert your USB storage device into the USB port on the rear panel of the router. 2. If your USB device has a power supply, you must use it when you connect the USB device to the router. It might take up to two minutes before the USB device is ready for sharing.
R6100 WiFi Router To access the USB device from a Windows computer: Use any of these methods: • Select Start > Run. Enter \\readyshare in the dialog box and click the OK button. • Open a browser and enter \\readyshare in the address bar. • Open My Network Places and enter \\readyshare in the address bar. To map the USB device to a Windows network drive: 1. Visit www.netgear.com/readyshare. 2. In the ReadySHARE USB Storage Access pane, click the PC Utility button. The readyshareconnect.
R6100 WiFi Router To access the USB drive with FTP from a remote computer: 1. Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen. See USB Storage Device Network and Access Settings on page 51. 2. Launch a web browser. 3. Type ftp:// and the Internet port IP address in the address field of the browser. For example, type ftp://10.1.65.4. If you are using Dynamic DNS, you can type the DNS name rather than the IP address. 4.
R6100 WiFi Router 2. If you want to specify read-only access or to allow access from the Internet, see USB Storage Device Network and Access Settings on page 51. Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server. • One family member has photos on a Macintosh computer that she wants to print.
R6100 WiFi Router View a USB Device Attached to the Router To view basic information about the USB storage device: 1. Select BASIC > ReadySHARE. The screen displays a USB storage device if it is attached to the router USB port. If you logged in to the router before you connected your USB device, you might not see your USB device in this screen. If this happens, log out and then log back in. 2. (Optional) To view the files and folders on the USB device, click the network device name or the share name.
R6100 WiFi Router USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device. To view or change the USB storage advanced settings: 1. Select ADVANCED > ReadySHARE > Advanced Settings. 2. Specify access to the USB storage device. • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the router. • Workgroup.
R6100 WiFi Router Available Network Folders You can view or change the network folders on the USB storage device. To view network folders: 1. Select ADVANCED > ReadySHARE > Advanced Settings. 2. Scroll down to the Available Networks Folder section of the screen. • Share Name. If only one device is connected, the default share name is USB_Storage. (Some router models have more than one USB port.) You can click the name, or you can type it in the address field of your web browser.
R6100 WiFi Router 2. Click the Create Network Folder button. If the Create a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups. 3. In the Folder field, browse and select the folder. 4. Fill in the Share Name field. 5. In the Read Access list and the Write Access list, select the setting that you want. The user name (account name) for All – no password is guest.
R6100 WiFi Router 2. Click the Approved Devices button. This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. 3. In the Available USB Devices list, select the drive that you want to approve. 4. Click the Add button. 5. Select the Allow only approved devices check box. 6. Click the Apply button. Your change takes effect.
R6100 WiFi Router 2. Change the following settings as needed: • Enable Media Server. Select this check box to enable this device to act as a media server. • Enable TiVo support. Select this check box if you want to play ReadyNAS media on your TiVo device. See the following section. • Media Server Name. Specify the name of the media server. • Automatic (when new files added). Automatically scans for media files whenever new files are added to the ReadySHARE USB storage.
R6100 WiFi Router 2. Go to the bottom of the list to find and select the R6100. To play music or view photos: 1. On the TiVo, select TiVo Central > Music, Photos, & Showcases. 2. Select what you want to play or watch.
R6100 WiFi Router To copy TiVo Files onto a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do.
6. Security C ustom ize th e fire wal l s et t ings 6 This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network.
R6100 WiFi Router Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To set up keyword blocking: 1. Select ADVANCED > Security > Block Sites. 2. Select one of the keyword blocking options: • Per Schedule. Turn on keyword blocking according to the Schedule screen settings. • Always. Turn on keyword blocking all the time, independent of the Schedule screen. 3.
R6100 WiFi Router Your changes are saved. Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server, a service or port number identifies the requested service.
R6100 WiFi Router The Block Services Setup screen displays: 5. From the Service Type list, select the application or service to allow or block. The list displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined. 6. If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select TCP/UDB (both). 7. Enter the starting and ending port numbers.
R6100 WiFi Router 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server.
R6100 WiFi Router 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you have defined: 1. The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote computer composes a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number.
R6100 WiFi Router Set Up Port Forwarding to Local Servers The port forwarding feature lets you allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. Use the Port Forwarding/Port Triggering screen to configure the router to forward specific incoming protocols to computers on your local network.
R6100 WiFi Router 2. Select the Port Forwarding radio button as the service type. 3. Click the Add Custom Service button. 4. In the Service Name field, enter a descriptive name. 5. In the Protocol field, select the protocol. If you are unsure, select TCP/UDP. 6. In the External port range field, specify the port or port range. 7. Either select the Use the same port range for internal port check box or fill in the Internal IP address field. 8. Click the Apply button.
R6100 WiFi Router 3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use the name. To access your web server from the Internet, a remote user has to know the IP address that your ISP assigned. However, if you use a Dynamic DNS service, the remote user can reach your server by a user-friendly Internet name, such as mynetgear.dyndns.org.
R6100 WiFi Router If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled. However, any port triggering configuration information that you specified is saved even though it is not used. 4. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires.
R6100 WiFi Router Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: 1. Select ADVANCED > Security > Schedule. 2. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select the Every Day check box to select the check boxes for all days. • Time of Day to Block.
R6100 WiFi Router Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: 1. Select ADVANCED > Security > E-mail. 2. Select the Turn Email Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com).
7. 7 Administration Manage you r ne twork This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Upgrade the Router Firmware • View Router Status • Specify Logs Settings • Manage the Configuration File • Change the Password • Password Recovery For information about upgrading or checking the status of your router over the Internet, see Remote Management on page 92.
R6100 WiFi Router Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can upgrade the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product. You can use the Check button on the Router Upgrade screen to check if new firmware is available, and to update your product. To check for new firmware and update your router: 1.
R6100 WiFi Router View Router Status To view router status and usage information: Select Advanced Home or select Administration > Router Status. Router Information • Hardware Version. The router model. • Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware. • GUI Language Version. The localized language of the user interface. • LAN Port. - MAC Address. The Media Access Control address.
R6100 WiFi Router • IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. • Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. Show Statistics Button To view statistics: 1. Select Advanced Home or select Administration > Router Status. 2. In the Internet Port pane, click the Show Statistics button. The following information is displayed: • System Up Time.
R6100 WiFi Router Connection Status Button To view the Internet connection status: 1. Select Advanced Home or select Administration > Router Status. 2. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway. The IP address for the default gateway that the router communicates with. • DHCP Server.
R6100 WiFi Router • Channel. The operating channel of the wireless port being used. The default channel is Auto. When Auto is selected, the router finds the best operating channel available. Channels 1, 6, and 11 do not interfere with each other. • Mode. The wireless communication mode: For 2.4 GHz, Up to 54 Mbps, Up to 145 Mbps (default), Up to 300 Mbps. For 5 GHz, Up to 192 Mbps, Up to 400 Mbps, Up to 867 Mbps (default). • Wireless AP. Indicates whether the radio feature of the router is enabled.
R6100 WiFi Router • Date and time. The date and time the log entry was recorded. 2. (Optional) You can do any of the following: • To refresh the log screen, click the Refresh button. • To clear the log entries, click the Clear Log button. • To email the log, click the Send Log button. To specify logs settings: 1. Select ADVANCED > Administration > Logs. 2. Select the check boxes for the events that you want to include in the log.
R6100 WiFi Router Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the router’s configuration settings: 1. Select ADVANCED > Administration > Backup Settings. 2. Click the Backup Settings button. A copy of the current settings is saved. 3. Choose a location to store the .
R6100 WiFi Router Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to erase the settings if you move the router to a different network. You can also use the Reset button on the back of the router to erase the configuration and restore the factory settings. (See Factory Settings on page 117). To erase the configuration settings: Click the Erase button. The factory default settings are restored.
R6100 WiFi Router Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery: 1. Select ADVANCED > Administration > Set Password. 2. Select the Enable Password Recovery check box. 3.
8. Advanced Settings S etting u p u niq ue situ at ions 8 This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features.
R6100 WiFi Router Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only. Do not change these settings unless you have a specific reason to do so.
R6100 WiFi Router Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town. To configure and enable the wireless schedule: 1. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings screen displays. 2. Click the Add a new period button. The screen adjusts: 3.
R6100 WiFi Router The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the router’s wireless settings through WPS. 3. (Optional) Select or clear the Disable Router’s PIN check box. The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router’s wireless settings by using the router’s PIN through WPS.
R6100 WiFi Router 4. On the Wireless Card Access List screen, click the Add button. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses. 5. If the computer or device you want is in the Available Wireless Cards list, select that radio button; otherwise, type a name and the MAC address. You can usually find the MAC address on the label of the wireless device.
R6100 WiFi Router Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router. To set up the router as an AP: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router. Cable this port to a LAN port on the other router 2. Select ADVANCED > Advanced Setup > Wireless AP. 3. Select the Enable Access Point Mode check box. 4.
R6100 WiFi Router Note: To avoid interference, NETGEAR recommends that you use different wireless settings for each wireless router or gateway on the network. You could also disable the wireless radio on the other router or gateway. 5. Click the Apply button. The IP address of the router changes, and you are disconnected. To reconnect, close and restart your web browser, and type http://www.routerlogin.net in the address field.
R6100 WiFi Router A WDS system includes a base station and repeater. • Wireless base station. The router acts as the parent access point, that bridges traffic to and from the child repeater access point. The base station also handles wireless and wired local computers. To configure this mode, you have to know the MAC addresses of the child repeater access point. Often, the MAC address is on the product label. • Wireless repeater.
R6100 WiFi Router 2. Select ADVANCED > Advanced Setup > Wireless Repeating Function. 3. Select the Enable Wireless Repeating Function check box. 4. Select the Wireless Base Station radio button. 5. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients from associating with the base station and allowing LAN client associations only. If you prefer wireless clients to be able to associate with the base stations, leave the check box cleared. 6.
R6100 WiFi Router 2. Select BASIC > Wireless Settings and verify that the wireless settings match the base unit exactly. The wireless security option has to be set to WEP or None. 3. Select ADVANCED > Wireless Repeating Function. 4. Select the Enable Wireless Repeating Function check box. 5. Select the Wireless Repeater radio button. 6. Fill in the Repeater IP Address field. This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. 7.
R6100 WiFi Router Dynamic DNS If your Internet service provider (ISP) gave you a permanently assigned IP address, you can register a domain name and have that name linked with your IP address by public Domain Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP address, you do not know in advance what your IP address will be, and the address can change frequently. In this case, you can use a commercial Dynamic DNS service.
R6100 WiFi Router Static Routes Static routes provide more routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your primary Internet access is through a cable modem to an ISP.
R6100 WiFi Router 8. Type the gateway IP address, which has to be on the same LAN segment as the router. 9. Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 10. Click the Apply button. The static route is added. To edit or delete a static route: 1. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes screen displays.
R6100 WiFi Router To set up remote management: 1. Select ADVANCED > Advanced Setup > Remote Management. 2. Select the Turn Remote Management On check box. 3. Under Allow Remote Access By, specify the external IP addresses to be allowed to access the router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical. • To allow access from a single IP address on the Internet, select the Only This Computer button.
R6100 WiFi Router Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), you should enable UPnP.
R6100 WiFi Router 6. (Optional) To refresh the information in the UPnP Portmap Table, click the Refresh button. IPv6 You can use this feature to set up an IPv6 Internet connection type if genie does not detect it automatically. To set up an IPv6 Internet connection type: 1. Select ADVANCED > Advanced Setup > IPv6. 2. In the Internet Connection Type list, select the IPv6 connection type. Your Internet service provider (ISP) can provide this information.
R6100 WiFi Router Auto Detect To set up an IPv6 Internet connection through auto detection: 1. Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. 2. In the Internet Connection Type list, select Auto Detect. The screen adjusts: The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN.
R6100 WiFi Router IPv6 Auto Config To set up an IPv6 Internet connection through auto configuration: 1. Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. 2. In the Internet Connection Type list, select Auto Config. The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
R6100 WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. 6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 7. Click the Apply button.
R6100 WiFi Router 3. Configure the remote 6to4 relay router settings by selecting one of the following buttons: • Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting. • Static IP Address. Enter the static IPv4 address of the remote relay router. This address is usually provided by your IPv6 ISP. 4.
R6100 WiFi Router The screen adjusts: 3. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway, which is supposed to be on the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
R6100 WiFi Router IPv6 DHCP To set up an IPv6 Internet connection with a DHCP server: 1. Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays. 2. In the Internet Connection Type list, select DHCP. The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
R6100 WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. The default setting. 6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 7. Click the Apply button.
R6100 WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field. 4. In the Password field, enter the password for the ISP connection. 5. In the Service Name name field, enter a service name.
R6100 WiFi Router Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Click ADVANCED > Advanced Setup > Traffic Meter. Scroll to view more settings 2. Select the Enable Traffic Meter check box. 3. (Optional) Control the volume of Internet traffic. You can use either the traffic volume control feature or the connection time control feature to do this.
R6100 WiFi Router 6. In the Traffic Control section, specify whether the router should issue a warning message before the monthly limit of Mbytes or hours is reached. By default, the value is 0 and no warning message is issued. You can select one of the following to occur when the limit is attained: • The Internet LED flashes green or amber. • The Internet connection is disconnected and disabled. 7. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic.
9. 9 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
R6100 WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait 2 minutes. 4. Turn on the router and wait 2 minutes. Check Ethernet Cable Connections If your device does not power on, make sure that the Ethernet cables are securely plugged in.
R6100 WiFi Router Troubleshoot with the LEDs After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power/Test LED is lit. 2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test is running. 3. After approximately 30 seconds, verify the following: • The Power/Test LED is solid green. • The Internet LED is lit.
R6100 WiFi Router LEDs Never Turn Off When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router. If all LEDs are still on one minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings. For more information, see Troubleshoot Your Network Using the Ping Utility on page 113.
R6100 WiFi Router • Make sure that you are using the correct login information. The login name is admin, and the default password is password. Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your router and there is another router in your network, make sure that you have set up the router as a wireless access point. See Wireless Access Point on page 85.
R6100 WiFi Router • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login. • If your ISP requires a login, the login name and password might be set incorrectly. • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup screen.
R6100 WiFi Router Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network. Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, check the following: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.
R6100 WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
R6100 WiFi Router Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a Windows computer: 1. From the Windows toolbar, click Start and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button.
R6100 WiFi Router If the path is functioning correctly, replies as shown in the previous section are displayed. If you do not receive replies: • Check that your computer has the IP address of your router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
A.
R6100 WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 3. Factory default settings Feature Router login Internet connection Local network (LAN) Firewall Default behavior User login URL www.routerlogin.com or www.routerlogin.
R6100 WiFi Router Table 3. Factory default settings (continued) Feature Wireless Firewall Default behavior Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto* Country/region United States in the US; otherwise, varies by region RF channel 6 until region selected Operating mode Up to 300 Mbps at 2.
R6100 WiFi Router Technical Specifications Table 4. R6100 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • • • Dimensions Dimensions: 180 x 170 x 60 mm (7.08 x 6.69 x 2.36 in.) Weight Weight: 322 g (0.
B. Notification of Compliance N E T GEAR Dua l Ban d - W ir eles s B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
R6100 WiFi Router FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
R6100 WiFi Router Avertissement: Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utili-sation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).
