AC1750 Smart WiFi Router Model R6400 User Manual August 2015 202-11508-02 350 East Plumeria Drive San Jose, CA 95134 USA
AC1750 Smart WiFi Router Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com. Phone (US & Canada only): 1-888-NETGEAR.
Contents Chapter 1 Hardware Setup Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Extend the Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Top and Front Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC1750 Smart WiFi Router Chapter 4 Optimize Performance Prioritize Internet Traffic with Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . . . . . . Add Upstream QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Up QoS for Applications and Online Gaming . . . . . . . . . . . . . . . . . . . . . . . Set Up QoS for a Router LAN Port . . . . . . . . . . .
AC1750 Smart WiFi Router Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Set Up a New Dynamic DNS Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Specify a DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Set Up Your Personal FTP Server . . . . . . . . . .
AC1750 Smart WiFi Router Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Set Up the Router with an Existing Router or Gateway. . . . . . . . . . . . . . . . . . . 126 Use the Router as a Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC1750 Smart WiFi Router Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 165 Chapter 14 Troubleshooting Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. 1 Hardware Setup The AC1750 Smart WiFi Router delivers extremely fast WiFi. With AC1750 WiFi, Gigabit Ethernet speeds, and high-powered external antennas, this router offers the ultimate performance in wireless coverage for large homes with 12 or more wireless devices. The router provides fast central storage, backup, and streaming to every device in your home with the USB 3.0-Storage port (10 times faster than USB 2.0).
AC1750 Smart WiFi Router Unpack Your Router Your package contains the following items. Ethernet cable AC1750 Smart WiFi Router Power adapter Figure 1. Package contents Extend the Antennas The router comes with three antennas. To extend the antennas: Position the antennas for the best WiFi performance. NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45-degree angles as shown.
AC1750 Smart WiFi Router Top and Front Panels The router includes status LEDs on top and a USB 3.0-Storage port on the front. USB 3.0-Storage port Figure 2. Router top and front view Table 1. LED and button descriptions LED Description Power • • • • • Solid amber. The router is starting. Blinking amber. The firmware is upgrading, or the Reset button was pressed. Solid white. The router is ready. Blinking white. The firmware is corrupted. Off. Power is not supplied to the router.
AC1750 Smart WiFi Router Table 1. LED and button descriptions (continued) LED Description USB 2.0-Printer • port • • Ethernet ports 1–4 Solid white. A USB device is connected and is ready. Blinking. A USB device is plugged in and is trying to connect. Off. No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device.
AC1750 Smart WiFi Router vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your router’s signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other device that emits a wireless signal for network access.
AC1750 Smart WiFi Router Cable Your Router The following image shows how to cable your router: Figure 4. Router cabling To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, replace the battery. 3.
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AC1750 Smart WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
AC1750 Smart WiFi Router Label The label on the router shows the login information, MAC address, and serial number. Figure 5. Router label Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • ISP login. The login that your ISP gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way.
AC1750 Smart WiFi Router When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. For DSL service, you might need the following information to set up your router: • The ISP configuration information for your DSL account • ISP login name and password • Fixed or static IP address settings (special deployment by ISP; this setting is rare) If you cannot locate this information, ask your ISP to provide it.
AC1750 Smart WiFi Router • If NETGEAR genie detects that the router is connected to another router or gateway, NETGEAR genie prompts you to set up the router in router mode or access point mode: Select the Help Me Choose radio button or Let Me Choose radio button: - Help Me Choose. If you select the Help Me Choose radio button, NETGEAR genie asks you a few questions to determine if you should set the router in router mode or access point mode.
AC1750 Smart WiFi Router b. Contact your ISP to verify the correct configuration information. c. Read Chapter 14, Troubleshooting. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again. To log in to the router: 1.
AC1750 Smart WiFi Router Access the Router with the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common wireless network problems. • Easily manage router features like Parental Controls, guest access, Internet traffic meter, speed test, and more. To use the genie app to access the router: 1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie. 2.
3. Specify Your Internet Settings 3 Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser. You can also customize or specify your Internet settings.
AC1750 Smart WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie pages that display the first time you connect to your router to set it up. To use the Setup Wizard: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration and checks your operation mode. Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection That Does Not Use a Login To specify the Internet connection settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.
AC1750 Smart WiFi Router 4. Select Internet. Scroll to view more settings 5. For the Does your Internet connection require a login setting, leave the No radio button selected. 6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 7. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. For the other sections in this page, the default settings usually work, but you can change them. 8.
AC1750 Smart WiFi Router • Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows. • Use This MAC Address. Enter the MAC address that you want to use. 11. Click the Apply button. Your settings are saved. 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting.
AC1750 Smart WiFi Router 5. For the Does your Internet connection require a login setting, select the Yes radio button. The page adjusts. 6. In the Internet Service Provider menu, select the encapsulation method PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8. In the Password field, type the password that you use to log in to your Internet service. 9.
AC1750 Smart WiFi Router Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password.
AC1750 Smart WiFi Router Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
AC1750 Smart WiFi Router of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
AC1750 Smart WiFi Router 5. In the Internet Connection Type menu, select Auto Config. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
AC1750 Smart WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
AC1750 Smart WiFi Router The IPv6 page displays. 5. In the Internet Connection Type menu, select 6rd Tunnel. The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section. • Router’s IPv6 Address on LAN.
AC1750 Smart WiFi Router This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 8. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 9. Click the Apply button. Your settings are saved.
AC1750 Smart WiFi Router The page adjusts: The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. Select a Remote 6to4 relay Router radio button: • Auto.
AC1750 Smart WiFi Router 10. Click the Apply button. Your settings are saved. Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.
AC1750 Smart WiFi Router 5. In the Internet Connection Type menu, select Fixed. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
AC1750 Smart WiFi Router Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1750 Smart WiFi Router • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7. (Optional) In the User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 8. (Optional) In the Domain Name (If Required) field, enter a domain name.
AC1750 Smart WiFi Router 5. In the Internet Connection Type menu, select PPPoE. 6. Enter the settings that your service provider gave you. If your service provider gave you only one user name and password, the service provider most likely supports dual stack PPPoE (a single PPP session). If the service provider gave you two user names and passwords for IPv4 and IPv6, then the router must use different PPP session.
AC1750 Smart WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field. 8. In the Password field, enter the password for the ISP connection. 9. In the Service Name field, enter a service name.
AC1750 Smart WiFi Router The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting.
AC1750 Smart WiFi Router 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your change is saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 2. Common MTU sizes MTU Application 1500 The largest Ethernet packet size.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. 5. Select the Enable VLAN / Bridge group check box. 6. Select the By bridge group radio button. 7.
AC1750 Smart WiFi Router 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. The VLAN/Bridge Settings page displays. 5. Select the Enable VLAN / Bridge group check box. 6. Leave the By VLAN tag group radio button selected. 7.
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AC1750 Smart WiFi Router Prioritize Internet Traffic with Quality of Service You can use Quality of Service (QoS) to assign a high priority to gaming and streaming video from the Internet. Figure 6. You can prioritize downstream traffic, upstream traffic, or both Optimize Internet Gaming with Upstream QoS Upstream Quality of Service (QoS) assigns a high priority to Internet traffic from your Xbox gaming system. Figure 7.
AC1750 Smart WiFi Router NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual. To enable upstream QoS: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin.
AC1750 Smart WiFi Router • Individual Ethernet LAN ports of the router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup page. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling. Set Up QoS for Applications and Online Gaming To create a QoS policy for applications and online games: 1.
AC1750 Smart WiFi Router 6. To add a priority rule, scroll down to the bottom of the QoS Setup page and click the Add Priority Rule button. 7. In the QoS Policy for field, type the name of the application or game. 8. In the Priority Category menu, select either Applications or Online Gaming. A list of applications or games displays. 9. Scroll and select Add a New Application or Add a New Game, as applicable. 10. If prompted, in the Connection Type menu, select either TCP, UDP, or TCP/UDP (both).
AC1750 Smart WiFi Router 6. Select ADVANCED > Setup > QoS Setup > Upstream QoS. The Upstream QoS page displays. 7. Click the Setup QoS Rule button. The QoS Priority Rule list displays. 8. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules page displays. 9. From the Priority Category menu, select Ethernet LAN Port. 10. From the QoS Policy for menu, select the LAN port. 11.
AC1750 Smart WiFi Router 6. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules page displays. 7. From the Priority Category menu, select MAC Address. 8. If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy for, MAC Address, and Device Name fields. If the device is not in the MAC Device List, click the Refresh button. If it still does not display, complete these fields. 9.
AC1750 Smart WiFi Router The Setup QoS Rule page displays. 6. Select the radio button for the QoS policy. 7. Scroll down and click the Edit button. The Edit pop-up window opens. 8. Change the policy settings. 9. Click the Apply button. Your changes are saved. Delete an Upstream QoS Policy To delete a QoS policy: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router Optimize Video Streaming with Downstream QoS Downstream Quality of Service (QoS) assigns a high priority to Internet video streaming from websites like YouTube and Netflix. Figure 8. Downstream QoS assigns a high priority to video streaming from the Internet NETGEAR recommends that you enable downstream QoS only if you watch streaming Internet video.
AC1750 Smart WiFi Router 4. Select ADVANCED > Setup > QoS Setup > Downstream QoS. 5. Select the Enable Downstream QoS (Improved Video Streaming) check box. 6. (Optional) Select the Streaming Database Auto Upgrade check box. The router automatically checks for updates for the streaming database, and downloads and installs them. 7. Click the Apply button. The router assigns a high priority to video streaming from the Internet traffic.
AC1750 Smart WiFi Router 7. In the Rule Name field, type the name of the rule. 8. In the Keyword field, type a keyword. 9. Click the Add button. The rule is added to the QoS rules. The router assigns a high priority to Internet traffic from the server that matches the keyword. Add a Downstream QoS Rule by Device To add a downstream QoS rule by device: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.
AC1750 Smart WiFi Router To enable Universal Plug and Play: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5.
AC1750 Smart WiFi Router WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled in both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video. To disable WMM QoS: 1.
5. Control Access to the Internet 5 The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
AC1750 Smart WiFi Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app. To set up Parental Controls: 1. Launch an Internet browser from a computer or WiFi device that is connected to the network. 2. Type http://www.routerlogin.net. A login window opens. 3.
AC1750 Smart WiFi Router b. Click the Next button. After you log on or create your account, the filtering level page displays. 10. Select a radio button for a filtering level and click the Next button. The Setup is complete page displays. 11. Click the Take me to the status page button. The Status page displays. Parental Controls are now set up for the router. 12. To enable Parental Controls, click the Enable Live Parental Controls button.
AC1750 Smart WiFi Router 7. To allow the computer or device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button. 8. Click the Apply button. Your changes take effect. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To set block Internet sites: 1.
AC1750 Smart WiFi Router For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
AC1750 Smart WiFi Router To block services: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5.
AC1750 Smart WiFi Router • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button. Your changes are saved. Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services.
AC1750 Smart WiFi Router Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer you exempt must use a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage Reserves LAN IP Addresses on page 114. To specify a trusted computer: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router 4. Select ADVANCED > Security > E-mail. 5. Select the Turn E-mail Notification On check box. 6. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration page of your email program. If you leave this field blank, log and alert messages are not sent. 7. Enter the email address to which logs and alerts are sent in the Send to This E-mail Address field.
6. Share USB Storage Devices Attached to the Router 6 This chapter describes how to access and configure a USB storage drive attached to your router. The USB port on the router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port. Note: NETGEAR recommends that you connect a USB storage device to the USB 3.0-Storage port and connect a printer to the USB 2.0-Printer port.
AC1750 Smart WiFi Router USB Storage Device Requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. Such USB devices do not work with the router.
AC1750 Smart WiFi Router Access a USB Storage Device on the Network ReadySHARE lets you access and share a USB drive connected to the router USB port. (If your USB drive uses special drivers, it is not compatible.) USB 3.0-Storage port Figure 9. The blue USB 3.0-Storage port on the front of the router provides the fastest access To connect a USB storage device to the router: Connect your USB storage device to the USB port on the router.
AC1750 Smart WiFi Router The Connect to Server page displays. 3. Enter the smb://readyshare in the Server Address field. 4. Click the Connect button. 5. When prompted, select the Guest radio button. 6. If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password. For more information about access control, see Block Access to Your Network on page 60. 7. Click the Connect button.
AC1750 Smart WiFi Router 5. Right-click the USB storage device and select Map network drive. The Map Network Drive page displays: 6. Select the drive letter to map to the network folder. 7. Click the Finish button. The USB device is mapped to the drive letter that you specified.
AC1750 Smart WiFi Router 8. To connect to the USB storage device as a different user, select the Connect using different credentials check box, click the Finish button, and do the following: a. Type the user name and password. b. Click the OK button. The USB storage device is mapped to the drive letter that you specified. Back Up Windows Computers with ReadySHARE Vault Your router comes with free backup software for all the Windows computers in your home.
AC1750 Smart WiFi Router 4. Click the Partition tab. 5. Click Partition Layout and set the number of partitions that you want to use. 6. Click the Options button. The Partition options display. 7. Select the GUID Partition Table or Master Boot Record radio button. 8. For the format, select Mac OS Extended (Journaled). 9. Click the OK button. 10. Click the Apply button. Your settings are saved.
AC1750 Smart WiFi Router Use Time Machine to Back Up onto a USB Hard Drive You can use Time Machine to back up your Mac computers onto a USB HDD that is connected to one of the router’s USB ports. To back up your Mac onto a USB hard drive: 1. Prepare your USB HDD with a compatible format and partitions For more information, see Set Up a USB Hard Drive on a Mac on page 72. 2. If you plan to back up a large amount of data, see Prepare to Back Up a Large Amount of Data on page 73. 3.
AC1750 Smart WiFi Router The setup is complete and the Mac automatically schedules a full back up. You can back up immediately if you want. Control Access to the USB Drive You can specify the device name, workgroups, and network folders for your USB device. To specify the USB access settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router - HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive. - HTTPS (via Internet). Disabled by default. If you enable this feature, remote users can type http:// (for example, http://1.1.10.102/shares) or a URL domain name to access the USB drive over the Internet. This feature supports file uploading only. - FTP. Disabled by default. - FTP (via Internet). Disabled by default.
AC1750 Smart WiFi Router 4. Select ADVANCED > USB Functions > ReadySHARE Storage. 5. Select the FTP check box. 6. Click the Apply button. Your changes are saved. View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device. To view or change network folders: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router 4. Select ADVANCED > USB Functions > ReadySHARE Storage. 5. Scroll down to the Available Networks Folder section of the page, and adjust the following settings: • Share Name. If only one device is connected, the default share name is USB_Storage. (Some router models include more than one USB port.) You can click the name, or you can type it in the address field of your web browser.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Functions > ReadySHARE Storage. 5. Click the Create Network Folder button. If this page does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. 6. In the USB Device menu, select the USB drive. 7.
AC1750 Smart WiFi Router Edit a Network Folder on a USB Drive You can add network folders on the USB storage device. To edit a network folder: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
AC1750 Smart WiFi Router Safely Remove a USB Drive Before you physically disconnect a USB drive from the router USB port, log in to the router and take the drive offline. To remove a USB disk drive safely: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password.
7. Access the Router’s USB Drive Through the Internet 7 With Dynamic DNS, you can use the Internet to access a USB hard drive attached to the router’s USB port router when you’re not home.
AC1750 Smart WiFi Router Access the USB Drive Through the Internet You can access the USB drive through the Internet when you’re not home. To access the USB drive from a remote computer: 1. Launch a web browser on a computer that is not on your home network. 2. Connect to your home router: • To connect with Dynamic DNS, type the DNS name. To use a Dynamic DNS account, you must enter the account information in the Dynamic DNS page. See Dynamic DNS on page 85.
AC1750 Smart WiFi Router 4. Select ADVANCED > USB Functions > ReadySHARE Storage. 5. Select the FTP (via Internet) check box. 6. Click the Apply button. Your changes are saved. 7. To limit access to the admin user, click the Edit button. 8. In the Read Access menu, select admin. 9. In the Write Access menu, select admin. 10. Click the Apply button. Your changes are saved.
AC1750 Smart WiFi Router To access the USB drive with FTP from a remote computer: 1. To download, launch an Internet browser. 2. To upload, use an FTP client such as filezilla. 3. Type ftp:// and the Internet port IP address in the address field of the browser. For example, type ftp://10.1.65.4. If you are using Dynamic DNS, type the DNS name. For example, type ftp://MyName.mynetgear.com. 4. When prompted, log in.
AC1750 Smart WiFi Router Figure 10. You can access your network through the Internet when you’re not home Note: The router supports only basic DDNS, and the login and password might not be secure. You can use DDNS with a VPN tunnel for a secure connection. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.
AC1750 Smart WiFi Router 4. Select ADVANCED > Advanced Settings > Dynamic DNS. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider menu, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Settings > Dynamic DNS. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider menu, select one of the following: • NETGEAR • www.no-ip.com • www.DynDNS.org 7. Select the Yes radio button. The page adjusts and displays the Show Status, Cancel, and Apply buttons. 8.
AC1750 Smart WiFi Router Change the Dynamic DNS Settings To change your settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Settings > Dynamic DNS.
AC1750 Smart WiFi Router Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router. A ReadyCLOUD app is also available for Windows computers, Android mobile devices, and iOS mobile devices.
AC1750 Smart WiFi Router To register your router with your ReadyCLOUD account: 1. Visit http://kb.netgear.com/app/answers/detail/a_id/27323/ and check to see if you router supports ReadyCLOUD. 2. Connect a USB storage device to a USB port on the router. If your USB storage device uses a power supply, you must use it when you connect the USB storage device to the router. When you connect the USB storage device to the router’s USB port, it might take up to two minutes before it is ready for sharing.
AC1750 Smart WiFi Router 7. Select the ReadyCLOUD radio button. 8. Enter your ReadyCLOUD user name and password and click the Register button. If you did not create a ReadyCLOUD account, see Create a ReadyCLOUD Account on page 90. Note: If the router’s Internet connection mode is set to Dial on Demand, the router automatically changes the connection mode to Always On. This change is required for ReadyCLOUD to remotely access the USB storage device. The router is registered with ReadyCLOUD. 9.
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AC1750 Smart WiFi Router Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. Figure 11. Play music on a USB drive with iTunes Supported music file formats are MP3, AAC, and FLAC. The maximum number of music files supported is 10,000. To specify iTunes server settings: 1. On your iPhone or iPad, find and connect to the WiFi network. 2. Download the Remote app from the Apple App Store. from your iPhone or iPad. 3.
AC1750 Smart WiFi Router d. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server. e. Select the Enable iTunes Media Server (Music Only) check box and click the Apply button. f. Enter the passcode and click the Allow Control button. Your changes take effect. On your iPhone or iPad, the ReadySHARE music library displays in the Remote app. You can play this music to AirPlay devices.
AC1750 Smart WiFi Router 4. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays. 5. Select the Media Server tab. The Media Server (Settings) page displays. 6. Make sure that the Enable TiVo support check box is selected. To play videos: 1. On the TiVo, select TiVo Central > My Shows. 2. At the bottom of the page, select the R6400. To play music or view photos: 1. On the TiVo, select TiVo Central > Music, Photos, & Showcases.
AC1750 Smart WiFi Router 2. Select an item to play or watch. To copy TiVo files to a computer: Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do.
9. 9 Share a USB Printer The ReadySHARE Printer utility lets you share a USB printer that is connected to a USB port on your router. You can share this USB printer among the Windows and Mac computers on your network. Note: NETGEAR recommends that you connect a printer to the USB 2.0-Printer port on the rear panel of the router.
AC1750 Smart WiFi Router Install the Printer Driver and Cable the Printer Some USB printer manufacturers (for example, HP and Lexmark printers) request that you do not connect the USB cable until the installation software prompts you to do so. To install the driver and cable the printer: 1. On each computer on your network that shares the USB printer, install the driver software for the USB printer. If you cannot find the printer driver, contact the printer manufacturer. 2.
AC1750 Smart WiFi Router Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: 1. Double-click the ReadySHARE Printer utility setup file that you downloaded. The InstallShield wizard displays. 2. Follow the wizard instructions to install NETGEAR USB Control Center.
AC1750 Smart WiFi Router 3. Select a language from the list and click the OK button. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed, you can disable the firewall temporarily to allow the utility to work. 4. Select the printer and click the Connect button. The printer status changes to Manually connected by Mycomputer. Now, only your computer can use the printer. 5. Click the Disconnect button.
AC1750 Smart WiFi Router To print and release the printer to any computer on the network: 1. To print your document, use the print feature in your application. The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. 2. If your document does not print, use the NETGEAR USB Control Center to check the status.
AC1750 Smart WiFi Router To use the scan feature of a multifunction USB printer: 1. Launch the NETGEAR USB Control Center. 2. Make sure that the printer status shows as Available. 3. Click the Network Scanner button. The scanner page displays so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows.
AC1750 Smart WiFi Router 3. Click the OK button. Your change is saved. To change the language: 1. Select Tools > Configuration. 2. In the Language list, select a language. 3. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out: 1. Select Tools > Configuration. 2. In the Timeout field, type the number of minutes.
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AC1750 Smart WiFi Router Disable LED Blinking or Turn Off LEDs The router LEDs on the top panel indicate router activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router To view the the WAN settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup.
AC1750 Smart WiFi Router or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. Some voice or video communication applications do not work well with SIP ALG. Disabling SIP ALG might help your voice or video applications to create or accept a call through the router. 5. Click the Apply button. Your changes are saved.
AC1750 Smart WiFi Router 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your change takes effect. Change the Router’s Device Name The router’s device name is R6400. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com.
AC1750 Smart WiFi Router To change the LAN TCP/IP settings: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. 5.
AC1750 Smart WiFi Router - RIP-1. This format is universally supported. It is adequate for most networks, unless your network setup is unusual. - RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. 8. Click the Apply button. Your changes are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9.
AC1750 Smart WiFi Router 4. Select ADVANCED > Setup > LAN Setup. 5. Make sure that the Use Router as DHCP Server check box is selected. 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. 7. Click the Apply button.
AC1750 Smart WiFi Router To disable the DHCP server feature in the router: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
AC1750 Smart WiFi Router Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. 7. Type the MAC address of the computer or server. Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here. 8. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server.
AC1750 Smart WiFi Router 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. In the Address Reservation section, select the radio button next to the reserved address. 6. Click the Delete button. The address is removed.
AC1750 Smart WiFi Router Specify Basic WiFi Settings The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the router label. Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings.
AC1750 Smart WiFi Router 4. Select Wireless. 5. In the Region menu, select your region. In some locations, you cannot change this setting. 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or wireless device. 7. To change the SSID, type a new name in the Name (SSID) field.
AC1750 Smart WiFi Router Your settings are saved. If you connected wirelessly to the network and you changed the SSID, you are disconnected from the network. 11. Make sure that you can connect wirelessly to the network with its new settings. If you cannot connect wirelessly, check the following: • Is your computer or wireless device connected to another wireless network in your area? Some wireless devices automatically connect to the first open network without wireless security that they discover.
AC1750 Smart WiFi Router The Password (Network Key) field displays. 6. In the Password (Network Key) field, enter a password. It is a text string from 8 to 63 characters. 7. Write down the new password and keep it in a secure place for future reference. 8. Click the Apply button. Your changes are saved. Set Up a Guest Network A guest network allows visitors at your home to use the Internet without using your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.
AC1750 Smart WiFi Router 4. Select Guest Network. 5. Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. • Enable SSID Broadcast. If this check box is selected, the wireless access point broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the correct SSID for connections to this access point.
AC1750 Smart WiFi Router How the Router Manages WiFi Clients A WiFi client is any computer or WiFi device that connects to the router’s WiFi network. The router uses airtime fairness and implicit beamforming to manage its wireless clients. These features are enabled by default, but you can disable them. Airtime Fairness Airtime fairness ensures that all clients receive equal time on the network.
AC1750 Smart WiFi Router A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays. 5. Scroll down below the WPS Settings section of the page and clear the Enable Implicit BEAMFORMING check box. 6. Click the Apply button. Your settings are saved.
AC1750 Smart WiFi Router A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. Select or clear the Enable Wireless Radio check boxes in the 2.4 GHz and 5 GHz sections. Clearing these check boxes turns off the WiFi feature of the router. 6. Click the Apply button.
AC1750 Smart WiFi Router 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. Click the Add a new period button. 6. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the wireless signal. 7. Click the Apply button.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. The Router’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Windows Vista computer) to configure the router’s wireless settings through WPS. 5.
AC1750 Smart WiFi Router If you already set up the Internet connection for your router and you are sure that you want to set up the router as an access point, see Use the Router as a Wireless Access Point on page 128. To set up the router with your existing router or gateway: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway. Cable this port to a LAN port on another router 2.
AC1750 Smart WiFi Router 4. Follow the onscreen instructions to set up your router in router mode or access point mode. Use the Router as a Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router or gateway. To set up the router as an AP after you set up your Internet: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway. Cable this port to a LAN port on another router 2.
AC1750 Smart WiFi Router 6. Select the Enable AP Mode check box. 7. Scroll down and select an IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.
AC1750 Smart WiFi Router • Take advantage of gigabit WiFi speeds on current devices. • Use Gigabit WiFi for applications like video and gaming. • Connect multiple devices like NAS, Smart TV, NeoTV, Blu-ray player, and game consoles at gigabit WiFi speeds using a WiFi link. • Avoid the need for separate WiFi adapters for each device. For example, you can install the first router in a room like a home office where your Internet connection is located, then set up the second router in bridge mode.
AC1750 Smart WiFi Router 6. Scroll down and select the Use other operation mode check box and the Enable Bridge mode radio button. 7. Click the setup bridge mode wireless settings button. 8. Specify the settings of the other router to which this router will connect: a. Select the wireless network frequency (2.4 GHz or 5 GHz). For 802.11ac mode, select 5 GHz. b. In the Name (SSID) field, enter the wireless network name (SSID). c. In the Security Options section, select a radio button. d.
11. Manage Your Network 11 This chapter describes the router settings for administering and maintaining your router and home network.
AC1750 Smart WiFi Router Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware, or you can check to see if new firmware is available, and to update your product. To check for new firmware and update your router: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2.
AC1750 Smart WiFi Router Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To set the password for the user name admin: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3.
AC1750 Smart WiFi Router To set up password recovery: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5.
AC1750 Smart WiFi Router View Router Status To view router status and usage information: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. 4. The BASIC Home page displays 5. Click the ADVANCED tab. 6. In the Internet Port pane, click the Show Statistics button. The following information displays: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following: - Status.
AC1750 Smart WiFi Router A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The following information displays: • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway.
AC1750 Smart WiFi Router View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log. Log entries display only when keyword blocking is enabled and no log entries are made for the trusted user. To view and manage logs: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.
AC1750 Smart WiFi Router 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.
AC1750 Smart WiFi Router • Select the Connection time control radio button and enter the allowed hours in the Monthly limit field. 7. If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. 8. In the Traffic Counter section, set the traffic counter to begin at a specific time and date. To start the traffic counter immediately, click the Restart Counter Now button. 9.
AC1750 Smart WiFi Router • The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192.168.1.100. • A metric value of 1 works because the ISDN router is on the LAN. • The Private checkbox is selected only as a precautionary security measure in case RIP is activated. Set Up a Static Route To set up a static route: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Enter http://www.routerlogin.
AC1750 Smart WiFi Router This address must be on the same LAN segment as the router. 12. Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 13. Click the Apply button. The static route is added. Edit a Static Route To edit a static route: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table. View Devices Currently on the Network You can view all computers or devices that are currently connected to your network.
AC1750 Smart WiFi Router • MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label. • Device Name. If the device name is known, it is shown here. 5. To update this page, click the Refresh button. Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
AC1750 Smart WiFi Router Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
AC1750 Smart WiFi Router 5. Click the Erase button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about remote access using Dynamic DNS, see Chapter 7, Access the Router’s USB Drive Through the Internet.
AC1750 Smart WiFi Router 6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the router’s remote management. Note: For enhanced security, restrict access to as few external IP addresses as practical Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access.
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AC1750 Smart WiFi Router Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. Figure 13. VPN provides a secure tunnel between your home network and a remote computer This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer.
AC1750 Smart WiFi Router Specify VPN Service in the Router You must specify the VPN service settings in the router before you can use a VPN connection. To specify the VPN service: 1. Launch an Internet browser from a computer or wireless device that is connected to the network. 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password.
AC1750 Smart WiFi Router 4. To install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 5. Click the Next button. 6. Read the License Agreement and click the I Agree button. 7. Leave the check boxes selected as shown, and click the Next button. 8. To specify the destination folder, click the Browse button and select a destination folder. 9. Click the Install button.
AC1750 Smart WiFi Router The page displays the progress of the installation and then displays the final installation page. 10. Click the Finish button. 11. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. 12. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a.
AC1750 Smart WiFi Router To open a VPN tunnel: 1. Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box. Then every time you use this shortcut, OpenVPN automatically runs with administrator privileges. 2. Right-click the OpenVPN icon. 3. Select Connect. The VPN connection is established.
AC1750 Smart WiFi Router Use VPN to Access the Router’s USB Drive and Media To access the router’s USB drive and download files: 1. In Windows File Manager, select the Network folder. The network resources display. The ReadySHARE icon is in the Computer section and the remote R6400 icon is in the Media Devices section (if DLNA is enabled in the router). 2. If the icons do not display, click the Refresh button to update the page.
AC1750 Smart WiFi Router 2. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. 5. Select the Enable VPN Service radio button. 6.
AC1750 Smart WiFi Router The VPN page displays. 5. Select the Enable VPN Service radio button. 6. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting. The VPN connection is only to your home network, not to the Internet service for your home network. 7. Click the Apply button. Your settings are saved. 8. Click For Windows or For Non Windows button and download the configuration files for your VPN clients. 9.
13. Specify Internet Port Settings 13 You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
AC1750 Smart WiFi Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
AC1750 Smart WiFi Router 10. Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch an Internet browser from a computer or wireless device that is connected to the network. 3. Type http://www.routerlogin.net or http://www.routerlogin.com.
AC1750 Smart WiFi Router If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal Starting Port and Internal Ending Port fields. 12. Type the IP address in the Internal IP address field or select the radio button for an attached device listed in the table. 13.
AC1750 Smart WiFi Router 2. Enter http://www.routerlogin.net or http://www.routerlogin.com in the address field of the web browser. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5.
AC1750 Smart WiFi Router • Destination port number. 80, which is the standard port number for a web server process. 2. Your router receives the message and finds your port forwarding rule for incoming port 80 traffic. 3. The router changes the destination in the message to IP address 192.168.1.123 and sends the message to that computer. 4. Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your router. 5.
AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Select the Port Triggering radio button. 6. Click the Add Service button. 7. In the Service Name field, type a descriptive service name. 8.
AC1750 Smart WiFi Router A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Select the Port Triggering radio button. 6. Clear the Disable Port Triggering check box.
AC1750 Smart WiFi Router 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server.
14. 14 Troubleshooting This chapter provides information to help you diagnose and solve problems that might occur in your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.
AC1750 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you must restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. Check Ethernet Cable Connections If your device does not power on, make sure that the Ethernet cables are securely plugged in.
AC1750 Smart WiFi Router Troubleshoot with the LEDs By default, the router is set with standard LED settings. If you disabled blinking for the LEDs or turned off all LEDs except the Power LED, you must return the LEDs to their standard settings for troubleshooting. For information about controlling the LED settings, see Disable LED Blinking or Turn Off LEDs on page 107.
AC1750 Smart WiFi Router LEDs Never Turn Off When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay lit, this indicates a fault within the router. If all LEDs are still lit one minute after power-up, do the following: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings. For more information, see Troubleshoot Your Network Using the Ping Utility on page 174.
AC1750 Smart WiFi Router address is in this range, check the connection from the computer to the router, and reboot your computer. • If your router’s IP address was changed and you do not know the current IP address, clear the router’s configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. For more information, see Factory Settings on page 178. • Make sure that Java, JavaScript, or ActiveX is enabled in your browser.
AC1750 Smart WiFi Router • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup page. • Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address. In this case, do one of the following: - Inform your ISP that you bought a new network device, and ask them to use the router’s MAC address. - Configure your router to clone your computer’s MAC address.
AC1750 Smart WiFi Router 4. Click the ADVANCED tab. The ADVANCED Home page displays. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens. 6. Check the Connection Status window to see if your PPPoE connection is up and working. If the router is not connected, click the Connect button. The router continues to attempt to connect indefinitely. 7.
AC1750 Smart WiFi Router • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser’s cache. Wireless Connectivity If you are experiencing trouble connecting wirelessly to the router, try to isolate the problem: • Does the wireless device or computer that you are using find your wireless network? If not, check the WiFi LED on the front of the router.
AC1750 Smart WiFi Router 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button.
AC1750 Smart WiFi Router your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device. • Check that your cable or DSL modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name in the Internet Setup page.
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AC1750 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory configuration settings shown in the following table. Table 3. Factory default settings Feature Router login Internet connection Local network (LAN) Firewall Default behavior User login URL www.routerlogin.com or www.routerlogin.
AC1750 Smart WiFi Router Table 3. Factory default settings (continued) Feature Wireless Default behavior Wireless communication Enabled SSID name See router label Security WPA2-PSK [AES] Broadcast SSID Enabled Transmission speed Auto* Country/region United States in the US; otherwise, varies by region RF channel 6 until region selected Operating mode Up to 450 Mbps at 2.4 GHz, 1300 Mbps at 5 GHz *. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
AC1750 Smart WiFi Router Technical Specifications Table 4. R6400 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • • • Dimensions 7.5 x 7.79 x 2.55 in. (191 x 198.5 x 65 mm) Weight 0.
