User Manual Orbi WiFi System August 2019 202-11675-12 NETGEAR, Inc. 350 E.
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Contents Chapter 1 Overview LED Behavior.........................................................................................9 Orbi WiFi System LEDs....................................................................9 Optional Orbi Add-On Satellite LEDs...........................................9 Connect Your Router..........................................................................10 Place Your Satellite.............................................................................
Orbi WiFi System Set Up an IPv6 Pass Through Internet Connection........................35 Set Up an IPv6 Fixed Internet Connection......................................35 Set Up an IPv6 DHCP Internet Connection.....................................36 Set Up an IPv6 PPPoE Internet Connection.....................................38 Change the MTU Size.........................................................................40 Chapter 4 Control Access to the Internet Enable Circle With Disney...................
Orbi WiFi System Set Up a Static Route.....................................................................74 Edit a Static Route..........................................................................75 Delete a Static Route.....................................................................76 Specify Basic WiFi Settings................................................................77 Change the WiFi Password or Security Level..................................79 Set Up a Guest WiFi Network............
Orbi WiFi System Manage the Router Configuration File..........................................106 Back Up Settings..........................................................................107 Erase the Current Configuration Settings.................................107 Restore Configuration Settings..................................................108 Set Up Remote Management.........................................................108 Use Remote Access.......................................................
Orbi WiFi System Troubleshoot PPPoE........................................................................137 Troubleshoot WiFi Connectivity.....................................................138 Troubleshoot Your Network Using the Ping Utility......................138 Test the LAN Path to Your Router..............................................138 Test the Path From Your Computer to a Remote Device.......139 Chapter 11 Supplemental Information Factory Settings for Orbi Routers..........................
1 Overview The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home. This manual describes how to manage your Orbi WiFi System from your Orbi router web interface. You can manage any add-on Orbi satellite from the Orbi router web interface.
Orbi WiFi System LED Behavior When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites. Orbi WiFi System LEDs The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package. Table 1.
Orbi WiFi System Table 2. Orbi add-on satellite LED description LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green. Power is on. • Solid amber. The satellite is rebooting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied.
Orbi WiFi System Place Your Satellite If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your router. If you bought an add-on satellite, you must manually sync your satellite. For more information, see Sync Your Orbi Satellite on page 11. Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use each satellite’s ring LED to help you determine where to place your satellite.
Orbi WiFi System 4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber, or magenta as described in Step 3 of this procedure and then turns off. 5. Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.
Orbi WiFi System To add a satellite to your Orbi network using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Add Orbi Satellite. The Place Your Satellite page displays. 5.
Orbi WiFi System Set Up an Ethernet Backhaul Connection Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your satellite to your router or another satellite to create a wired backhaul connection. Before you set up an Ethernet backhaul connection, make sure that you update the firmware on all your Orbi devices.
Orbi WiFi System The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 2. Satellite 1 connected to router and satellite 2 connected to satellite 1 The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch. Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster. Figure 3.
Orbi WiFi System Download the NETGEAR Orbi App You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app.
2 Connect to the Network and Access the Router This chapter contains the following sections: • • • • • Connect to the Network Labels Types of Logins Use a Web Browser to Access the Router Change the Language 17
Orbi WiFi System Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
Orbi WiFi System To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections. Your computer or mobile device connects to the WiFi network.
Orbi WiFi System Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • Internet service login. The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
Orbi WiFi System Installation and basic setup takes about 15 minutes to complete. To automatically set up your router: 1. Turn the router on by pressing the On/Off button. 2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label. Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect. 3.
Orbi WiFi System Log In to Orbi Web Interface When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings. To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi WiFi System Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page. 5. Leave the Does your Internet connection require a login No radio button selected. 6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 7.
Orbi WiFi System 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Troubleshooting on page 132. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 13. Select a Domain Name Server (DNS) radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select the IPv6 connection type: • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
Orbi WiFi System Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi WiFi System 6. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
Orbi WiFi System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi WiFi System With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The router uses the 6rd option information to establish the 6rd connection. • Manual Mode. Select 6rd. If the router receives option 212, the fields are automatically completed.
Orbi WiFi System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7. Select an IP Address Assignment radio button: • Use DHCP Server.
Orbi WiFi System The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi WiFi System Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
Orbi WiFi System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN.
Orbi WiFi System 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10.
Orbi WiFi System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi WiFi System Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value.
Orbi WiFi System 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi WiFi System Enable Circle With Disney Circle with Disney is a parental control technology that helps you monitor your children’s devices that are connected to your network. You can enable Circle using your router web interface or you can enable Circle using the Circle app.
Orbi WiFi System Enable Circle With Disney from your Orbi router web interface You can enable Circle using the Orbi router web interface, but you must use the Circle app to finish setting up your Circle account. Before enabling Circle, make sure that your router is running the latest firmware and that your router is in router mode. Your router must be in router mode to work with Circle. You can't enable Circle if your router is in access point (AP) mode or bridge mode. To enable Circle with Disney: 1.
Orbi WiFi System Enable Circle With Disney With the Orbi App Before enabling Circle, make sure that your Orbi router is in router mode (which is the default mode). Your router must be in router mode to work with Circle. You can’t enable Circle if your router is in access point (AP) mode or bridge mode. To enable Circle with Disney using the Orbi app: 1. Launch the Orbi app. The dashboard displays. 2. Tap Parental Controls. The Parental Control page displays. 3.
Orbi WiFi System 4. Tap Launch Armor Portal from your Orbi app to access the Armor Portal. Allow or Block Access to Your Network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network • View list of blocked devices not currently connected to the network The list displays. 9. Click the Apply button. Your settings are saved. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.
Orbi WiFi System For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
Orbi WiFi System Your settings are saved. Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage Reserved LAN IP Addresses on page 72. To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. Specify when to block the services: • To block the services all the time, select the Always radio button.
Orbi WiFi System Your settings are saved. Manage Network Access Control Lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5. Specify when to block keywords and services: • Days to Block.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > E-mail. The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address.
Orbi WiFi System Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.
5 Optimize Performance This chapter contains the following sections: • • • • • • Enable or Disable WiFi Multimedia Quality of Service Improve Network Connections With Universal Plug N Play Enable or disable daisy-chain topology Enable or disable implicit beamforming Enable or disable MU-MIMO Enable or disable fast roaming 55
Orbi WiFi System Enable or Disable WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application.
Orbi WiFi System Improve Network Connections With Universal Plug N Play Universal Plug N Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Orbi WiFi System hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address. 9.
Orbi WiFi System 6. Click the Apply button. Your settings are saved. Enable or disable implicit beamforming Implicit beamforming allows the router to use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System To enable or disable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings.
Orbi WiFi System 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. To enable or disable fast roaming, do one of the following: • To enable fast roaming, select the Enable Fast Roaming check box. • To disable fast roaming, clear the Enable Fast Roaming check box. 6. Click the Apply button. Your settings are saved.
6 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • View or Change WAN Settings Dynamic DNS Set Up a Default DMZ Server Change the Router’s Device Name Change the LAN TCP/IP Settings Use the Router as a DHCP Server Disable the DHCP Server Feature in the Router Manage Reserved LAN IP Addresses Custom Static Routes Specify Basic WiFi Settings Set Up a Guest WiFi Network View or Change Advanced WiFi Settings Use the Router as a WiFi Access Point Set Up Ro
Orbi WiFi System View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi WiFi System applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. 6. Click the Apply button. Your settings are saved. Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time.
Orbi WiFi System 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9. In the Email field, type the email address that you want to use for your account. 10.
Orbi WiFi System 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9. For a no-IP Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at no-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account. 12. Click the Apply button. Your settings are saved. 13.
Orbi WiFi System correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server. DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.
Orbi WiFi System To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Device Name. The Device Name page displays. 5.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. In the IP Address field, type the IP address. 6. In the IP Subnet Mask, type the subnet mask of the router.
Orbi WiFi System Use the Router as a DHCP Server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.
Orbi WiFi System The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP Server Feature in the Router By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.
Orbi WiFi System Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP Address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Edit a Reserved IP Address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
Orbi WiFi System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Custom Static Routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP. • Your home network includes an ISDN router for connecting to the company where you are employed.
Orbi WiFi System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button.
Orbi WiFi System Specify Basic WiFi Settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings.
Orbi WiFi System Change the WiFi Password or Security Level The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. We recommend that you do not disable security. To change the WPA settings: 1.
Orbi WiFi System Set Up a Guest WiFi Network To set up a guest WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Network.
Orbi WiFi System View or Change Advanced WiFi Settings To view or change advanced WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router. To set up the Orbi router as an AP after you set up your Internet connection: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway. 2.
Orbi WiFi System Set Up Router Mode If you set up your router as an access point, you can change it back to a router. To set up the Orbi router as a router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. In the Backhaul Password section, click the GENERATE button. The router generates a new backhaul password.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays. 5. Select the Enable VLAN/Bridge Settings check box. The page expands. 6. Select the By bridge group radio button. The section expands. 7.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN/Bridge Settings page displays. 5. Select the Enable VLAN/Bridge Group check box. The page expands. 6. Select the By VLAN tag group radio button. The section expands. 7. Click the Add button. The Add VLAN Rule page displays. 8. Specify the settings as described in the following table. Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters.
Orbi WiFi System To enable BT IGMP proxy support: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5.
7 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi WiFi System Update the Router and Satellite Firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for Firmware Updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Manually Update Firmware If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.
Orbi WiFi System 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. 10. Click the UPLOAD button. It takes a few minutes to complete the process. 11. After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status page. The firmware on your Orbi satellite is updated.
Orbi WiFi System Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi WiFi System The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Recovery check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved.
Orbi WiFi System View Router Status To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab.
Orbi WiFi System Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5.
Orbi WiFi System Check the Internet Connection Status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5.
Orbi WiFi System To view your satellite’s status: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5.
Orbi WiFi System The Logs page displays the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry. • Target address. The name or IP address of the website or news group visited or to which access was attempted. • Action. The action that occurred, such as whether Internet access was blocked or allowed. 5. To refresh the log page, click the Refresh button. 6.
Orbi WiFi System The Attached Devices page displays the following information in the Connected Devices section: • Device Name. This section displays the device model, name, type, and IP address. • IP Address. This section displays the device IP address. The device’s IP address can change because the router assigns an IP address to each device when it joins the network. • MAC Address. This section displays the device MAC address. The unique MAC address for each device does not change.
Orbi WiFi System 9. Click the APPLY button. Your settings are saved. View Satellites Connected to the Network or Edit Satellite Information You can view the satellites that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View Satellites Connected to the Network You can view the satellites that are connected to your Orbi network. To view satellites connected to your network: 1.
Orbi WiFi System • Connected Orbi. This section displays the Orbi router or satellite that the satellite is connected to. The Orbi router’s or satellite’s MAC address also displays. • Backhaul Status. This section displays the backhaul connection status between the satellite and router or another satellite. 5. To update this page, click the Refresh button.
Orbi WiFi System Manage the Orbi Outdoor Satellite LED Lighting If you own an Orbi Outdoor Satellite, you can turn its LED lighting on or off, adjust the LED brightness, or schedule when to turn on the light. You can also enable or disable the satellite's Sync button. Enable the Sync Button After your satellite syncs with your router, the satellite’s Sync button is disabled for security reasons.
Orbi WiFi System Turn the Satellite LED Lighting On or Off You can use the satellite's top and bottom Light LEDs to provide light to your outdoor area. To turn the top and bottom LED lighting on or off: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite. The Edit Device page displays. 6. Make sure that the LED On/Off slider is set to ON. 7. If the LED lighting is turned off, click the LED On/Off slider to turn the LED on. The top and bottom Light LEDs turn on. 8.
Orbi WiFi System 7. If the LED lighting is turned off, click the LED On/Off slider to turn the LED on. The top and bottom Light LEDs turn on. 8. Select the Schedule LED Lighting check box. 9. Click the ADD A NEW PERIOD button. The LED Lighting Schedule page displays. 10. Specify the lighting schedule settings: • Start. Select a start time from the menu. • End. Select an end time from the menu. • Recurrence Pattern. Select if you want the Light LEDs to turn on daily of select specific days. 11.
Orbi WiFi System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both Directions. The restriction is applied to both incoming and outgoing traffic.
Orbi WiFi System Back Up Settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings.
Orbi WiFi System The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System To set up remote management: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Remote Management. The Remote Management page displays. 5.
Orbi WiFi System Use Remote Access To use remote access: 1. Launch a web browser on a computer that is not on your home network. 2. Type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.123:8080 in your browser.
8 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi WiFi System Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi WiFi System The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password. The user name is admin.
Orbi WiFi System Edit a Port Forwarding Service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Orbi WiFi System Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
Orbi WiFi System also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of the port triggering rule you define: 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3.
9 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi WiFi System Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi WiFi System 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your settings are saved. VPN is enabled in the router, but you must install and set up OpenVPN software on your computer before you can use a VPN connection.
Orbi WiFi System 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. When prompted, read the License Agreement and click the I Agree button. 13. Leave the check boxes selected, and click the Next button. 14. To specify the destination folder, click the Browse button and select a destination folder.
Orbi WiFi System Figure 6. A Windows Security window opens. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18.
Orbi WiFi System For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN Software on Your Mac Computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi WiFi System Install OpenVPN Software on an iOS Device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service.
Orbi WiFi System connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.
Orbi WiFi System Use VPN to Access Your Internet Service at Home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi WiFi System 8. Click the FOR WINDOWS or FOR MACOSX button and download the configuration files for your VPN clients. 9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default.
Orbi WiFi System 9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. Use a VPN Tunnel to Access Your Internet Service at Home To access your Internet service: 1. Set up the router to allow VPN access to your Internet service. See Specify VPN Service in the Router on page 121. 2.
10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi WiFi System Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi Settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi WiFi System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light, press the Power On/Off button. 4. Wait for the satellite’s ring LED to light solid white or magenta. 5. Press the Sync button on the router and then within two minutes, press the Sync button on the satellite. 6.
Orbi WiFi System 10. If the satellite’s ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite’s WiFi cover area for a good or fair connection to the satellite. • Place another satellite between the router and the satellite that you are trying to sync. Then try to sync between the two satellites.
Orbi WiFi System 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network. For more information, see Sequence to Restart Your Network on page 133.
Orbi WiFi System Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
Orbi WiFi System Troubleshoot WiFi Connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.
Orbi WiFi System ping www.routerlogin.net 3. Click the OK button.
Orbi WiFi System If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
11 Supplemental Information This appendix covers the following topics: • Factory Settings for Orbi Routers on page 142 • Factory Settings for Orbi Satellites on page 147 • Technical Specifications for Orbi Routers on page 155 • Technical Specifications for Orbi Satellites on page 159 141
Orbi WiFi System Factory Settings for Orbi Routers You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory settings. Factory Settings for Orbi Router Model RBR50 The following table shows the factory default settings for the router. Table 4.
Orbi WiFi System Table 4.
Orbi WiFi System Table 5. Factory default settings for the router Feature Router login Internet connection Local network (LAN) Firewall Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.1 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.
Orbi WiFi System Table 5. Factory default settings for the router (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto2 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.1 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto3 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 7. Factory default settings for the satellite Feature Router login Internet connection Local network (LAN) Firewall Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.
Orbi WiFi System Table 7. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto4 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto5 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto6 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 10. Factory default settings for the satellite (Continued) Feature Local network (LAN) WiFi Default Setting LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Disabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Technical Specifications for Orbi Routers The following are the technical specifications for Orbi routers. Technical Specifications for Orbi Router Model RBR50 The following table shows the technical specifications for the router. Table 11.
Orbi WiFi System Table 11. RBR50 specifications (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) • 5.26 GHz–5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES] 8 Maximum wireless signal rate derived from IEEE Standard 802.
Orbi WiFi System Table 12. RBR40 specifications (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.9 Radio data rates 2.4 GHz: Max 400 Mbps 5 GHz Front haul: Max 866 Mbps 5 GHz Back haul: Max 866 Mbps Data encoding standards IEEE 802.11b/g/n 2.
Orbi WiFi System Table 13. Technical specifications for the router. Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input • Europe: 230V, 50 Hz, input • All regions (output): 12V, 1.5A DC output Dimensions 6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm) Weight 1.
Orbi WiFi System Table 13. Technical specifications for the router. (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) • 5.26 GHz–5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.
Orbi WiFi System Table 14. RBS50 specifications (Continued) Feature Description Weight 1.96 lb (890.5 g) each Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.
Orbi WiFi System Technical Specifications for Orbi Router Model RBS40 The following table shows the technical specifications for the satellite. Table 15. RBS40 specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input • Europe: 230V, 50 Hz, input • All regions (output): 12V, 2.5A DC output Dimensions 6.4 x 3.1 x 8.0 in.
Orbi WiFi System Table 15. RBS40 specifications (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe) • 5.26 GHz–5.32 GHz (Europe) 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES] 12 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
Orbi WiFi System Table 16. Technical specifications for the satellite (Continued) Feature Description WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.13 Radio data rates 2.4 GHz: Max 400 Mbps 5 GHz Front haul: Max 866 Mbps 5 GHz Back haul: Max 866 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz–256 QAM support IEEE 802.
Orbi WiFi System Table 17. RBW30 specifications (Continued) Feature Description Dimensions 6.4 x 3.1 x 8 in. (83.8 x 76.2 x 161 mm) Weight 0.67 lb (306 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B EN55032 (CISPR 32), Class B C-Tick N10947 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.14 Radio data rates 2.
