User Manual
Table Of Contents
- Contents
- 1. Overview
- Orbi Router and Satellite Models
- Orbi Router and Satellite Hardware Overviews
- Orbi Router Model RBR50 Hardware Overview
- Orbi Satellite Model RBS50 Hardware Overview
- Orbi Router Model RBR40 Hardware Overview
- Orbi Satellite Model RBS40 Hardware Overview
- Orbi Router Model RBR20 Hardware Overview
- Orbi Satellite Model RBS20 Hardware Overview
- Orbi Wall Plug Satellite Model RBW30 Hardware Overview
- LED Behavior
- Connect Your Router
- Place Your Satellite
- Sync Your Orbi Satellite
- Set Up an Ethernet Backhaul Connection
- Download the NETGEAR Orbi App
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Requirements for Entering IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPV6 Internet Connection
- Set Up an IPv6 6rd Tunnel Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass Through Internet Connection
- Set Up an IPv6 Fixed Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Change the MTU Size
- 4. Control Access to the Internet
- 5. Optimize Performance
- 6. Specify Network Settings
- View or Change WAN Settings
- Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Use the Router as a DHCP Server
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
- View or Change Advanced WiFi Settings
- Use the Router as a WiFi Access Point
- Generate a New Backhaul Password
- Set Up a Bridge for a Port Group or VLAN Tag Group
- Enable British Telecom IGMP Proxy Support
- 7. Manage Your Network
- Update the Router and Satellite Firmware
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- View Router Status
- View Satellite Status
- View and Manage Logs of Router Activity
- View Devices Connected to the Network or Edit Device Information
- View Satellites Connected to the Network or Edit Satellite Information
- Manage the Orbi Outdoor Satellite LED Lighting
- Monitor Internet Traffic
- Manage the Router Configuration File
- Set Up Remote Management
- Use Remote Access
- Remotely Access Your Router Using the genie App
- 8. Customize Internet Traffic Rules for Ports
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages from the Internet,
it might be for one of the following reasons:
• The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can
resume Internet access. If your ISP sets a usage limit, they might charge you for the overage.
• Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet
that translates Internet names (such as www addresses) to numeric IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a
DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as explained in the
documentation for your computer.
• The router might not be configured as the default gateway on your computer.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer
as the default gateway address.
• You might be running login software that is no longer needed. If your ISP provided a program to log you
in to the Internet (such as WinPoET), you no longer need to run that software after installing your
router.You might need to go to Internet Explorer and select Tools > Internet Options, click the
Connections tab, and select Never dial a connection. Other browsers provide similar options.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status window opens.
6. Check the Connection Status window to see if your PPPoE connection is active and working.
If the router is not connected, click the Connect button.
Troubleshooting
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Orbi WiFi System