User Manual
Table Of Contents
- Contents
- 1. Overview
- Orbi Router and Satellite Models
- Orbi Router and Satellite Hardware Overviews
- Orbi Router Model RBR50 Hardware Overview
- Orbi Satellite Model RBS50 Hardware Overview
- Orbi Router Model RBR40 Hardware Overview
- Orbi Satellite Model RBS40 Hardware Overview
- Orbi Router Model RBR20 Hardware Overview
- Orbi Satellite Model RBS20 Hardware Overview
- Orbi Wall Plug Satellite Model RBW30 Hardware Overview
- LED Behavior
- Connect Your Router
- Place Your Satellite
- Sync Your Orbi Satellite
- Set Up an Ethernet Backhaul Connection
- Download the NETGEAR Orbi App
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Requirements for Entering IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPV6 Internet Connection
- Set Up an IPv6 6rd Tunnel Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass Through Internet Connection
- Set Up an IPv6 Fixed Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Change the MTU Size
- 4. Control Access to the Internet
- 5. Optimize Performance
- 6. Specify Network Settings
- View or Change WAN Settings
- Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Use the Router as a DHCP Server
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
- View or Change Advanced WiFi Settings
- Use the Router as a WiFi Access Point
- Generate a New Backhaul Password
- Set Up a Bridge for a Port Group or VLAN Tag Group
- Enable British Telecom IGMP Proxy Support
- 7. Manage Your Network
- Update the Router and Satellite Firmware
- Change the admin Password
- Set Up Password Recovery
- Recover the admin Password
- View Router Status
- View Satellite Status
- View and Manage Logs of Router Activity
- View Devices Connected to the Network or Edit Device Information
- View Satellites Connected to the Network or Edit Satellite Information
- Manage the Orbi Outdoor Satellite LED Lighting
- Monitor Internet Traffic
- Manage the Router Configuration File
- Set Up Remote Management
- Use Remote Access
- Remotely Access Your Router Using the genie App
- 8. Customize Internet Traffic Rules for Ports
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
The router continues to attempt to connect indefinitely.
7. If you cannot connect after several minutes, the router might be set up with an incorrect service name,
user name, or password, or your ISP might be experiencing a provisioning problem.
Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted
to the network.
WiFi Connectivity
If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem:
• Does the WiFi-enabled computer or mobile device that you are using find your WiFi network?
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in
the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.)
• Does your WiFi-capable device support the security that you are using for your WiFi network (WPA or
WPA2)?
• To view the WiFi settings for the router, use an Ethernet cable to connect a computer to a LAN port on
the router. Then log in to the router, and select BASIC > Wireless.
Be sure to click the Apply button if you change settings.Note
• If you are trying to connect to the 5 GHz 1 or 5 GHz 2 band, does your WiFi-enabled computer or mobile
device support this standard?
• Did your computer or WiFi device automatically connect to a different WiFi network in your area, such
as a WiFi hotspot?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the designated
device.The device then responds with an echo reply.You can easily troubleshoot a network using the ping
utility in your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click the OK button.
You should see a message like this one:
Troubleshooting
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Orbi WiFi System