User Manual Orbi WiFi 6 Dual-band Mesh System Orbi Router Model RBR350 Orbi Satellite Model RBS350 September 2020 202-12112-01 NETGEAR, Inc. 350 E.
Orbi WiFi 6 Dual-band Mesh System Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.
Contents Chapter 1 Overview Orbi router overview............................................................................9 Orbi router hardware features........................................................9 Orbi router front LED behavior....................................................10 Orbi router Power LED behavior.................................................10 Orbi satellite overview.......................................................................11 Orbi satellite hardware features..
Orbi WiFi 6 Dual-band Mesh System Set up an IPv6 6rd tunnel Internet connection...........................32 Set up an IPv6 pass-through Internet connection......................34 Set up an IPv6 fixed Internet connection....................................35 Set up an IPv6 DHCP Internet connection..................................36 Set up an IPv6 PPPoE Internet connection..................................38 Change the MTU size.........................................................................
Orbi WiFi 6 Dual-band Mesh System Use the router as a WiFi access point..............................................72 Set up router mode............................................................................73 Generate a new backhaul password................................................74 Set up a bridge for a port group or VLAN tag group....................74 Set up a bridge for a port group..................................................75 Set up a bridge for a VLAN tag group.................
Orbi WiFi 6 Dual-band Mesh System Edit a port forwarding service....................................................100 Delete a port forwarding entry..................................................101 Application example: Make a local web server public...........101 How the router implements the port forwarding rule.............102 Manage port triggering...................................................................102 Add a port triggering service....................................................
Orbi WiFi 6 Dual-band Mesh System Technical specifications for Orbi satellite model RBS350......
1 Overview The Orbi WiFi 6 Dual-band Mesh System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBR350) connects to your modem or gateway. The Orbi satellite (model RBS350) extends the WiFi signal throughout your home. This manual describes how to manage your Orbi WiFi 6 Dual-band Mesh System from your Orbi router web interface. You can manage your Orbi satellite from the Orbi router web interface.
Orbi WiFi 6 Dual-band Mesh System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 1. Router LED. The router LED on the front of the router lights to show the router status. For more information, see Orbi router front LED behavior on page 10. 2. Sync button.
Orbi WiFi 6 Dual-band Mesh System 6. Power LED. The Power LED lights when power is supplied to the router. For more information, see Orbi router Power LED behavior on page 10. 7. Reset button. Pressing the Reset button resets the router. If the Reset button is pressed for at least 10 seconds and the Power LED blinks, the router returns to its factory settings. Orbi router front LED behavior The router LED is located on the front of the Orbi router. Use this LED to determine the router status.
Orbi WiFi 6 Dual-band Mesh System Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior. Orbi satellite hardware features The following figures shows the Orbi satellite hardware features. Figure 2. Orbi satellite front and back views 1. Satellite LED. The satellite LED lights to show the satellite status. For more information, see Orbi satellite front LED behavior on page 12. 2. Sync button.
Orbi WiFi 6 Dual-band Mesh System Orbi satellite front LED behavior The satellite LED is located on the front of the Orbi satellite. Use this LED to determine the satellite status. The following table describes the satellite LED behavior. Table 3. Satellite LED behavior LED color Description Pulsing white The satellite is booting. Blue The connection between the satellite and router is good. The LED lights blue for three minutes and then turns off.
Orbi WiFi 6 Dual-band Mesh System Connect your Orbi router Power on your router and connect it to a modem. Figure 3. Connect the router To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in. 3.
Orbi WiFi 6 Dual-band Mesh System Place your Orbi satellite Your Orbi satellite must be within range of your Orbi router’s WiFi signal so that it can sync with your router. Use the satellite LED on the front of the satellite to help you determine where to place your satellite. Sync your Orbi satellite with your Orbi router The Orbi satellite that comes with your Orbi router is preset to automatically find and sync to your Orbi router’s WiFi signal. To sync your satellite: 1. Place your satellite.
2 Connect to the Network and Access the Router This chapter contains the following sections: • • • • • • Connect to the network Types of logins Router and satellite labels Set up and manage with the NETGEAR Orbi app Use a web browser to access the router Change the language 15
Orbi WiFi 6 Dual-band Mesh System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). The computer must have an Ethernet port. To connect your computer to the router with an Ethernet cable: 1.
Orbi WiFi 6 Dual-band Mesh System WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
Orbi WiFi 6 Dual-band Mesh System connect to the Orbi setup network. The following are examples of what the router and satellite labels might look like: Figure 4. Router label (left) and satellite label (right) Set up and manage with the NETGEAR Orbi app You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. For more information about the Orbi app, visit https://www.netgear.
Orbi WiFi 6 Dual-band Mesh System To set up your Orbi WiFi system with the Orbi app: 1. Download the NETGEAR Orbi app on your mobile device. 2. On your mobile device, open the WiFi connection manager. 3. Locate and connect your mobile device to your Orbi WiFi network. Your preset Orbi WiFi network and password displays on the Orbi router label. You can change the WiFi credentials after the setup. 4. Launch the Orbi app and follow the setup instructions.
Orbi WiFi 6 Dual-band Mesh System To automatically set up your router: 1. Power on your router. 2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset WiFi security settings listed on the label. Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect. 3. Launch a web browser.
Orbi WiFi 6 Dual-band Mesh System Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings. To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi WiFi 6 Dual-band Mesh System Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi 6 Dual-band Mesh System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page. 5. Leave the Does your Internet connection require a login No radio button selected. 6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 7.
Orbi WiFi 6 Dual-band Mesh System 12. Click the Test button to test your Internet connection. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi 6 Dual-band Mesh System 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 13. Select a Domain Name Server (DNS) radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Orbi WiFi 6 Dual-band Mesh System Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi 6 Dual-band Mesh System Use auto detection for an IPv6 Internet connection To set up an IPv6 Internet connection through auto detection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Orbi WiFi 6 Dual-band Mesh System If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 9. Click the Apply button. Your settings are saved.
Orbi WiFi 6 Dual-band Mesh System 6. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name.
Orbi WiFi 6 Dual-band Mesh System Set up an IPv6 6to4 tunnel Internet connection The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection. To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi 6 Dual-band Mesh System 8. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 9.
Orbi WiFi 6 Dual-band Mesh System To set up an IPv6 6rd Tunnel Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6.
Orbi WiFi 6 Dual-band Mesh System This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 8. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 9. Select an IPv6 Filtering radio button: • Secured.
Orbi WiFi 6 Dual-band Mesh System Set up an IPv6 fixed Internet connection To set up a fixed IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi 6 Dual-band Mesh System This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 9. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open.
Orbi WiFi 6 Dual-band Mesh System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi WiFi 6 Dual-band Mesh System 11. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 12. Click the Apply button. Your settings are saved. Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi WiFi 6 Dual-band Mesh System Earthlink and Deutsche Telekom) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field. 7. In the Password field, enter the password for the ISP connection. 8. In the Service Name field, enter a service name. If your ISP did not provide a service name, leave this field blank. Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection.
Orbi WiFi 6 Dual-band Mesh System Change the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
Orbi WiFi 6 Dual-band Mesh System 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 5. Common MTU sizes MTU Application 1500 The largest Ethernet packet size.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi WiFi 6 Dual-band Mesh System Manage NETGEAR Armor In addition to built-in security features, your router includes a 3-year subscription to NETGEAR Armor. After you start your subscription, NETGEAR Armor protects your home network from potential cyber threats and provides complete data protection, advanced threat defense, webcam protection, multilayer ransomware protection, anti-phishing, safe files, secure browsing, rescue mode, anti-fraud, and anti-theft.
Orbi WiFi 6 Dual-band Mesh System View or change your NETGEAR Armor settings using the Orbi app To view or change your NETGEAR Armor settings using the Orbi app: 1. Launch the Orbi app. The dashboard displays. 2. Tap Security. The Armor page displays. You can now view or change the settings. Allow or block access to your network You can use access control to block access to your network. To set up access control: 1.
Orbi WiFi 6 Dual-band Mesh System 6. Select an access rule: • Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected. • Block all new devices from connecting.
Orbi WiFi 6 Dual-band Mesh System 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Select a keyword blocking option: • Per Schedule. Turn on keyword blocking according to a schedule that you set. (See Schedule when to block Internet sites and services on page 50.) • Always. Turn on keyword blocking all the time, independent of the Schedule page. 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block.
Orbi WiFi 6 Dual-band Mesh System 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Do one of the following: • To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list. • To delete all keywords on the list, click the Clear List button. All keywords are removed from the list. 6. Click the Apply button. Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking.
Orbi WiFi 6 Dual-band Mesh System Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi 6 Dual-band Mesh System 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise, select TCP/UDP (both). b. Enter the starting port and ending port numbers. • If the service uses a single port number, enter that number in both fields.
Orbi WiFi 6 Dual-band Mesh System 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button, and Remove from the list button as needed. 9. Click the Apply button. Your settings are saved. Schedule when to block Internet sites and services When you schedule blocking, the same schedule is used to block sites and to block services.
Orbi WiFi 6 Dual-band Mesh System 6. Click the Apply button. Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi WiFi 6 Dual-band Mesh System 9. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following: • In the User Name field, type the user name for the outgoing email server. • In the Password field, type the password for the outgoing email server. 10. To send alerts immediately, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site. 11.
5 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • View or change WAN settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Specify basic WiFi settings Change the WiFi password or security level Set up a guest WiFi network View or change advanced Wi
Orbi WiFi 6 Dual-band Mesh System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi 6 Dual-band Mesh System applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled.
Orbi WiFi 6 Dual-band Mesh System 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9.
Orbi WiFi 6 Dual-band Mesh System 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select your provider. 7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons. 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9. For a No-IP account or Dyn account, in the User Name field, enter the user name for your account. 10.
Orbi WiFi 6 Dual-band Mesh System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
Orbi WiFi 6 Dual-band Mesh System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi 6 Dual-band Mesh System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5.
Orbi WiFi 6 Dual-band Mesh System Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.
Orbi WiFi 6 Dual-band Mesh System This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254. 7. Click the Apply button. Your settings are saved.
Orbi WiFi 6 Dual-band Mesh System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi WiFi 6 Dual-band Mesh System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
Orbi WiFi 6 Dual-band Mesh System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP.
Orbi WiFi 6 Dual-band Mesh System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi WiFi 6 Dual-band Mesh System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.
Orbi WiFi 6 Dual-band Mesh System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
Orbi WiFi 6 Dual-band Mesh System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings.
Orbi WiFi 6 Dual-band Mesh System 5. Under Security Options, select a WPA option: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] • WPA3-Personal [SAE] The WPA3 option uses the newest standard for the strongest security. Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays. 6.
Orbi WiFi 6 Dual-band Mesh System Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find your network and connect to it. If you clear this check box, that creates a hidden network. 7. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. 8.
Orbi WiFi 6 Dual-band Mesh System 5. In the Region list, select your region. In some locations, you cannot change this setting. 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device. 7. Click the Apply button. Your settings are saved.
Orbi WiFi 6 Dual-band Mesh System 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.
Orbi WiFi 6 Dual-band Mesh System Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi. To generate a new backhaul password: 1.
Orbi WiFi 6 Dual-band Mesh System Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface. A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. To configure a port group and enable the bridge: 1.
Orbi WiFi 6 Dual-band Mesh System If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.
Orbi WiFi 6 Dual-band Mesh System (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected. You must select at least one Ethernet port. You can select more than one port. 9. Click the Add button. The VLAN tag group is added. 10. Click the Apply button.
Orbi WiFi 6 Dual-band Mesh System 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding. 6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes.
6 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi WiFi 6 Dual-band Mesh System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi 6 Dual-band Mesh System Manually update firmware If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time.
Orbi WiFi 6 Dual-band Mesh System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. 10. Click the UPLOAD button. It takes a few minutes to complete the process. 11.
Orbi WiFi 6 Dual-band Mesh System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Orbi WiFi 6 Dual-band Mesh System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5.
Orbi WiFi 6 Dual-band Mesh System 7. Click the CONTINUE button. You are requested to set a new admin password and set new security questions. 8. Enter your new admin password, set new security questions and answers, and click the NEXT button. Your settings are saved. 9. Click the LOGIN AGAIN button. A login window opens. 10. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1.
Orbi WiFi 6 Dual-band Mesh System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port.
Orbi WiFi 6 Dual-band Mesh System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask.
Orbi WiFi 6 Dual-band Mesh System The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays.
Orbi WiFi 6 Dual-band Mesh System 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.
Orbi WiFi 6 Dual-band Mesh System 5. To update this page, click the Refresh button. Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi WiFi 6 Dual-band Mesh System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices.
Orbi WiFi 6 Dual-band Mesh System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select a connected device that displays on the page. The Edit Device page displays. 6. To change the device model, enter a new model in the Device Model field.
Orbi WiFi 6 Dual-band Mesh System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both Directions. The restriction is applied to both incoming and outgoing traffic.
Orbi WiFi 6 Dual-band Mesh System a NETGEAR Network Time Protocol (NTP) server. However, you can specify another NTP server. To set your time zone, adjust for daylight saving time, or change the NTP server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi 6 Dual-band Mesh System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the BACK UP button. 6. Specify a location on your network. A copy of the current settings is saved in the location you specified.
Orbi WiFi 6 Dual-band Mesh System Restore configuration settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
7 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi WiFi 6 Dual-band Mesh System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi WiFi 6 Dual-band Mesh System The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password.
Orbi WiFi 6 Dual-band Mesh System Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi 6 Dual-band Mesh System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi 6 Dual-band Mesh System How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Orbi WiFi 6 Dual-band Mesh System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi 6 Dual-band Mesh System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi 6 Dual-band Mesh System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.
8 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi WiFi 6 Dual-band Mesh System Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi WiFi 6 Dual-band Mesh System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to use in the field. The default port number is 12974. 10. Click the Apply button. Your settings are saved.
Orbi WiFi 6 Dual-band Mesh System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 107. 7. Click the FOR WINDOWS button to download the OpenVPN configuration files. 8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
Orbi WiFi 6 Dual-band Mesh System 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Progra
Orbi WiFi 6 Dual-band Mesh System If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1.
Orbi WiFi 6 Dual-band Mesh System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi 6 Dual-band Mesh System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service.
Orbi WiFi 6 Dual-band Mesh System connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.
Orbi WiFi 6 Dual-band Mesh System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi WiFi 6 Dual-band Mesh System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi 6 Dual-band Mesh System 3. Right-click the icon and select Connect. 4. When the VPN connection is established, launch your Internet browser.
9 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
Orbi WiFi 6 Dual-band Mesh System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi WiFi 6 Dual-band Mesh System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. Wait for the satellite LED to light solid white or magenta. 4. Press the Sync button on the router and then within two minutes, press the Sync button on the satellite. 5. Wait for the satellite to light.
Orbi WiFi 6 Dual-band Mesh System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working. 3. Launch a web browser from a computer or WiFi device that is connected to the network. 4. Enter orbilogin.com. A login window opens. 5. Enter the router admin user name and password.
Orbi WiFi 6 Dual-band Mesh System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: - Inform your ISP that you bought a new network device and ask them to use the router’s MAC address. - Configure your router to clone your computer’s MAC address.
Orbi WiFi 6 Dual-band Mesh System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab.
Orbi WiFi 6 Dual-band Mesh System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router. Then log in to the router, and select BASIC > Wireless. Note: Be sure to click the Apply button if you change settings.
Orbi WiFi 6 Dual-band Mesh System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected to.
Orbi WiFi 6 Dual-band Mesh System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem.
A Factory Settings and Technical Specifications This appendix covers the following topics: • • Factory settings Technical specifications 127
Orbi WiFi 6 Dual-band Mesh System Factory settings You can return your Orbi router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds until the router or satellite LED blinks. The router or satellite resets, and returns to the factory settings.
Orbi WiFi 6 Dual-band Mesh System Table 6.
Orbi WiFi 6 Dual-band Mesh System Table 6. Router factory default settings (Continued) Feature Default Setting RF channel 5 GHz fronthaul NA and PR: Channel 157 WW and JP: Channel 108 RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 Factory settings for Orbi satellite model RBS350 The following table shows the factory default settings for Orbi satellite model RBS350. Table 7.
Orbi WiFi 6 Dual-band Mesh System Table 7.
Orbi WiFi 6 Dual-band Mesh System Technical specifications The following are the technical specifications for your Orbi router and satellite Technical specifications for Orbi router model RBR350 The following table shows the technical specifications for Orbi router model RBR350. Table 8.
Orbi WiFi 6 Dual-band Mesh System Table 8. Router technical specifications (Continued) Feature Description Maximum number of computers per wireless network Limited by the amount of WiFi network traffic generated by each node (typically 50–70 nodes) 2.4 GHz: 127 5 GHz (fronthaul): 127 2.4 GHz operating frequency range 2.412–2.472 GHz (Europe ETSI, Japan, and China) 2.412–2.462 GHz (US) 5 GHz operating frequency range 5.18–5.24 GHz and 5.745–5.825 GHz (US and China) 5.18–5.24 GHz and 5.5–5.
Orbi WiFi 6 Dual-band Mesh System Table 9. Satellite technical specifications (Continued) Feature Description WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Radio data rates 2.4 GHz: Max.
