User Manual

10.
If the satellite’s ring LED lights magenta, the satellite did not resync with the router.
If they successfully synced when they were placed in the same room, do one of the
following:
•
Move the satellite closer to the router and try again. The router must be within
the satellite’s WiFi cover area for a good or fair connection to the satellite.
•
Place another satellite between the router and the satellite that you are trying to
sync. Then try to sync between the two satellites. With daisy chain networking,
your satellites can connect to each other or to the router, depending on which
connection is best.
You cannot log in to the router
Make sure that your computer or mobile device is connected to the Orbi WiFi network.
If you do not want to use a WiFi connection, you can connect your computer to the Orbi
router with an Ethernet cable.
If you changed the admin password and you forgot what it is, see Reset the admin
password on page 93.
You cannot access the Internet
Check your network and Internet connections:
1. Make sure that your WiFi-enabled computer or mobile device is connected to the
Orbi network.
2.
If you are connected to Orbi but you cannot access the Internet, check to see if your
Internet connection is working.
3.
Launch a web browser from a computer or WiFi device that is connected to the
network.
4. Enter orbilogin.com.
A login window opens.
5. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
6. Click the ADVANCED tab.
The ADVANCED Home page displays.
User Manual135Troubleshooting
Orbi WiFi System