User Manual Orbi WiFi System Models: Orbi Router Model RBR50 Orbi Satellite Model RBS50 Orbi Router Model RBR40 Orbi Satellite Model RBS40 Orbi Router Model RBR20 Orbi Satellite Model RBS20 Orbi Wall-Plug Satellite Model RBW30 January 2021 202-11675-14 NETGEAR, Inc. 350 E.
Orbi WiFi System Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.
Contents Chapter 1 Overview LED behavior.........................................................................................9 Orbi WiFi system LEDs....................................................................9 Optional Orbi add-on satellite LEDs..............................................9 Connect your router...........................................................................10 Place your satellite..............................................................................
Orbi WiFi System Set up an IPv6 pass-through Internet connection......................36 Set up an IPv6 fixed Internet connection....................................37 Set up an IPv6 DHCP Internet connection..................................38 Set up an IPv6 PPPoE Internet connection..................................40 Change the MTU size.........................................................................41 Chapter 4 Control Access to the Internet Enable Circle smart parental controls.................
Orbi WiFi System Manage custom static routes............................................................75 Set up a static route.......................................................................75 Edit a static route...........................................................................76 Delete a static route.......................................................................77 Specify basic WiFi settings................................................................
Orbi WiFi System Monitor Internet traffic.....................................................................105 Set your time zone, adjust for daylight saving time, or change the NTP server.........................................................................................106 Manage the router configuration file.............................................107 Back up settings...........................................................................107 Erase the current configuration settings.......
Orbi WiFi System You cannot log in to the router.......................................................135 You cannot access the Internet.......................................................135 Troubleshoot Internet browsing.....................................................136 Troubleshoot PPPoE........................................................................137 Troubleshoot WiFi connectivity......................................................
1 Overview The Orbi WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home. This manual describes how to manage your Orbi WiFi System from your Orbi router web interface. You can manage any add-on Orbi satellite from the Orbi router web interface.
Orbi WiFi System LED behavior When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites. Orbi WiFi system LEDs The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package. Table 1.
Orbi WiFi System Table 2. Orbi add-on satellite LED description LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green. Power is on. • Solid amber. The satellite is rebooting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied.
Orbi WiFi System Place your satellite If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your router. If you bought an add-on satellite, you must manually sync your satellite. For more information, see Sync your Orbi satellite on page 11. Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use each satellite’s ring LED to help you determine where to place your satellite.
Orbi WiFi System 4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber, or magenta as described in Step 3 of this procedure and then turns off. 5. Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.
Orbi WiFi System To add a satellite to your Orbi network using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Add Orbi Satellite. The Place Your Satellite page displays. 5.
Orbi WiFi System Set up an Ethernet backhaul connection Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your satellite to your router or another satellite to create a wired backhaul connection. Before you set up an Ethernet backhaul connection, make sure that you update the firmware on all your Orbi devices.
Orbi WiFi System The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 2. Satellite 1 connected to router and satellite 2 connected to satellite 1 The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch. Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster. Figure 3.
Orbi WiFi System Download the NETGEAR Orbi app You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app.
2 Connect to the Network and Access the Router This chapter contains the following sections: • • • • • Connect to the network Labels Types of logins Use a web browser to access the router Change the language 17
Orbi WiFi System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). The computer must have an Ethernet port. To connect your computer to the router with an Ethernet cable: 1.
Orbi WiFi System WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
Orbi WiFi System Figure 5. Satellite label Types of logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • ISP login. The login that your Internet service provider (ISP) gave you logs you in to your Internet service. Your service provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your service provider.
Orbi WiFi System Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here. When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet.
Orbi WiFi System 5. If the browser does not display the web page, do the following: • Make sure that the computer is connected to one of the LAN Ethernet ports or over WiFi to the router. • Make sure that the router is receiving power, and that its Power LED is lit. • Close and reopen the browser or clear the browser cache. • Browse to orbilogin.com. • If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain an IP address automatically from the router.
Orbi WiFi System Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi WiFi System Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page. 5. Leave the Does your Internet connection require a login No radio button selected. 6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 7.
Orbi WiFi System 12. Click the Test button to test your Internet connection. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi WiFi System 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 13. Select a Domain Name Server (DNS) radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Orbi WiFi System Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System Use auto detection for an IPv6 Internet connection To set up an IPv6 Internet connection through auto detection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 9. Click the Apply button. Your settings are saved. Use auto configuration for an IPv6 Internet connection To set up an IPv6 Internet connection through auto configuration: 1.
Orbi WiFi System 6. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name.
Orbi WiFi System operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.
Orbi WiFi System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7. Select an IP Address Assignment radio button: • Use DHCP Server.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field.
Orbi WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 10. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 11. Click the Apply button. Your settings are saved.
Orbi WiFi System Set up an IPv6 fixed Internet connection To set up a fixed IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6.
Orbi WiFi System 8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 9. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open. In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved.
Orbi WiFi System prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server.
Orbi WiFi System Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6.
Orbi WiFi System Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again. 9. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Orbi WiFi System uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.
Orbi WiFi System Table 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1436 Used in PPTP environments or with VPN. 576 Typical value to connect to dial-up ISPs.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi WiFi System Enable Circle smart parental controls Circle smart parental controls is a parental control technology that helps you monitor your children’s devices that are connected to your network. You can enable Circle using your router web interface, or you can enable Circle using the Orbi app. After you enable Circle using the router web interface or the Orbi app, you must use the Circle app to finish the setup.
Orbi WiFi System For more information, see Set up router mode on page 83. 5. Update your router's firmware. For more information, see Update the router and satellite firmware on page 89. 6. Select BASIC > Parental Controls. The Parental Controls page displays. 7. Move the slider to the right to enable Circle. Note: You can only enable one parental controls service. 8. Click the Apply button. The links to download the Circle app displays. 9. Download the Circle app on your mobile device. 10.
Orbi WiFi System Activate and manage NETGEAR Armor using the Orbi app NETGEAR Armor is an advanced multi-layer cyber security solution that protects not only your network but individual devices as well. NETGEAR Armor protects your devices from viruses, spyware, hackers, spam, and phishing. For more information about NETGEAR Armor, visit netgear.com/landings/armor/default.aspx. Use the NETGEAR Orbi app to activate and manage NETGEAR Armor. To activate Armor using the Orbi app: 1. Launch the Orbi app.
Orbi WiFi System You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. 6. Select an access rule: • Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Select a keyword blocking option: • Per Schedule. Turn on keyword blocking according to a schedule that you set. (See Schedule when to block Internet sites and services on page 53.) • Always.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Do one of the following: • To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list. • To delete all keywords on the list, click the Clear List button.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise, select TCP/UDP (both). b. Enter the starting port and ending port numbers. • If the service uses a single port number, enter that number in both fields.
Orbi WiFi System 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8. Use the Add button, Edit button, and Remove from the list button as needed. 9. Click the Apply button. Your settings are saved. Schedule when to block Internet sites and services When you schedule blocking, the same schedule is used to block sites and to block services.
Orbi WiFi System 6. Click the Apply button. Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi WiFi System 9. If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following: • In the User Name field, type the user name for the outgoing email server. • In the Password field, type the password for the outgoing email server. 10. To send alerts immediately, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site. 11.
5 Optimize Performance This chapter contains the following sections: • • • • • • Enable or disable WiFi Multimedia Quality of Service Improve network connections with Universal Plug and Play Enable or disable daisy-chain topology Enable or disable implicit beamforming Enable or disable MU-MIMO Enable or disable fast roaming 56
Orbi WiFi System Enable or disable WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application.
Orbi WiFi System Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance, enable UPnP.
Orbi WiFi System are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address. 9. To refresh the information in the UPnP Portmap Table, click the Refresh button.
Orbi WiFi System Your settings are saved. Enable or disable implicit beamforming Implicit beamforming allows the router to use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System To enable or disable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings.
Orbi WiFi System 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. To enable or disable fast roaming, do one of the following: • To enable fast roaming, select the Enable Fast Roaming check box. • To disable fast roaming, clear the Enable Fast Roaming check box. 6. Click the Apply button. Your settings are saved.
6 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • View or change WAN settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Specify basic WiFi settings Change the WiFi password or security level Set up a guest WiFi network View or change advanced Wi
Orbi WiFi System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi WiFi System applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6.
Orbi WiFi System 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9.
Orbi WiFi System 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select your provider. 7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons. 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9. For a No-IP account or Dyn account, in the User Name field, enter the user name for your account. 10.
Orbi WiFi System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.
Orbi WiFi System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5.
Orbi WiFi System Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.
Orbi WiFi System This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254. 7. Click the Apply button. Your settings are saved.
Orbi WiFi System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
Orbi WiFi System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.
Orbi WiFi System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings.
Orbi WiFi System 5. Under Security Options, select a WPA option: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] Some older computers and WiFi devices cannot use WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays. 6. In the Password (Network Key) field, enter the network key (password) that you want to use. For WPA and WPA2, it is a text string from 8 to 63 characters. 7.
Orbi WiFi System 7. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. 8. Select or clear the Allow guests to see each other and access my local network check box. To protect your privacy, this check box is cleared by default.
Orbi WiFi System 6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or WiFi device. 7. Click the Apply button. Your settings are saved. Use the router as a WiFi access point You can set up the router to run as an access point (AP) on the same local network as another router or gateway.
Orbi WiFi System 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode. Using this option effectively requires advanced network experience.
Orbi WiFi System Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi. To generate a new backhaul password: 1.
Orbi WiFi System Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface. A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. To configure a port group and enable the bridge: 1.
Orbi WiFi System If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.
Orbi WiFi System (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected. You must select at least one Ethernet port. You can select more than one port. 9. Click the Add button. The VLAN tag group is added. 10. Click the Apply button. Your settings are saved.
7 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi WiFi System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Manually update firmware If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time.
Orbi WiFi System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. 10. Click the UPLOAD button. It takes a few minutes to complete the process. 11. After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status page.
Orbi WiFi System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Orbi WiFi System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Reset check box. 6.
Orbi WiFi System 7. Click the CONTINUE button. You are requested to set a new admin password and set new security questions. 8. Enter your new admin password, set new security questions and answers, and click the NEXT button. Your settings are saved. 9. Click the LOGIN AGAIN button. A login window opens. 10. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1.
Orbi WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports.
Orbi WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask.
Orbi WiFi System The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays.
Orbi WiFi System 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network.
Orbi WiFi System 5. To update this page, click the Refresh button. Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi WiFi System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select a connected device that displays on the page. The Edit Device page displays. 6. To change the device model, enter a new model in the Device Model field. 7.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite. The Edit Device page displays. 6. In the Sync Button section, click the Disabled button. The Sync button is enabled. You can now use the Sync button to sync your satellite to your router.
Orbi WiFi System 7. To turn the LED lighting off, in the LED On/Off section, click the On button. The top and bottom Light LEDs turn off. 8. Click the APPLY button. Your settings are saved. Set LED lighting brightness After you turn on the satellite’s LED lighting, you can set its brightness percentage. To set the satellite’s LED lighting brightness: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System To schedule the LED lighting: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select your satellite.
Orbi WiFi System Monitor Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi WiFi System 9. If you want the router to issue a warning message before the monthly limit of Mbytes or hours is reached, in the Traffic Control section, enter a numeric value. By default, the value is 0 and no warning message is issued. 10. To stop the Internet connection when the limit is attained, select the Disconnect and disable the Internet connection check box. 11. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. 12.
Orbi WiFi System 7. To change the NTP server, select the Set your preferred NTP server radio button, and specify the name or URL for the NTP server in the NTP server field. 8. Click the Apply button. Your settings are saved. Manage the router configuration file The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
Orbi WiFi System To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5.
Orbi WiFi System Set up remote management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about Dynamic DNS, see Manage Dynamic DNS on page 65. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Orbi WiFi System Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access. • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button. Enter a beginning and ending IP address to define the allowed range. • To allow access from any IP address on the Internet, select the Everyone radio button. 7.
8 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi WiFi System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi WiFi System The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password. The user name is admin.
Orbi WiFi System Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Orbi WiFi System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.
9 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi WiFi System Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi WiFi System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to use in the field. The default port number is 12974. 10. Click the Apply button. Your settings are saved.
Orbi WiFi System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 121. 7. Click the FOR WINDOWS button to download the OpenVPN configuration files. 8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
Orbi WiFi System 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\co
Orbi WiFi System If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1.
Orbi WiFi System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi WiFi System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service.
Orbi WiFi System connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.
Orbi WiFi System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi WiFi System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System 3. Right-click the icon and select Connect. 4. When the VPN connection is established, launch your Internet browser.
10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
Orbi WiFi System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi WiFi System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light and if the satellite has a Power On/Off button, press the Power On/Off button. 4. Wait for the satellite’s ring LED to light solid white or magenta. 5.
Orbi WiFi System 10. If the satellite’s ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite’s WiFi cover area for a good or fair connection to the satellite. • Place another satellite between the router and the satellite that you are trying to sync. Then try to sync between the two satellites.
Orbi WiFi System 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network. For more information, see Sequence to restart your network on page 133.
Orbi WiFi System Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.
Orbi WiFi System Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.
Orbi WiFi System ping www.routerlogin.net 3. Click the OK button.
Orbi WiFi System If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
11 Supplemental information This appendix covers the following topics: • • • • Factory settings for Orbi routers Factory settings for Orbi satellites Technical specifications for Orbi routers Technical specifications for Orbi satellites 141
Orbi WiFi System Factory settings for Orbi routers You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory settings. Factory settings for Orbi router model RBR50 The following table shows the factory default settings for the router. Table 4.
Orbi WiFi System Table 4.
Orbi WiFi System Table 5. Factory default settings for the router Feature Router login Internet connection Local network (LAN) Firewall Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.1 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.
Orbi WiFi System Table 5. Factory default settings for the router (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto2 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.1 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 6. Factory default settings for the router (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto3 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 7. Factory default settings for the satellite Feature Router login Internet connection Local network (LAN) Firewall Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.
Orbi WiFi System Table 7. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto4 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 8. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto5 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature Internet connection Local network (LAN) Firewall Default Setting WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Table 9. Factory default settings for the satellite (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto6 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 10. Factory default settings for the satellite (Continued) Feature Local network (LAN) WiFi Default Setting LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Disabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Technical specifications for Orbi routers The following are the technical specifications for Orbi routers. Technical specifications for Orbi router model RBR50 The following table shows the technical specifications for the router. Table 11.
Orbi WiFi System Table 11. Technical specifications for the router (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) • 5.26 GHz–5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.
Orbi WiFi System Table 12. Technical specifications for the router (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.9 Radio data rates 2.
Orbi WiFi System Table 13. Technical specifications for the router Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input • Europe: 230V, 50 Hz, input • All regions (output): 12V, 1.5A DC output Dimensions 6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm) Weight 1.
Orbi WiFi System Table 13. Technical specifications for the router (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) • 5.26 GHz–5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.
Orbi WiFi System Table 14. Technical specifications for the satellite (Continued) Feature Description Weight 1.96 lb (890.
Orbi WiFi System Technical specifications for Orbi satellite model RBS40 The following table shows the technical specifications for the satellite. Table 15. Technical specifications for the satellite Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input • Europe: 230V, 50 Hz, input • All regions (output): 12V, 2.5A DC output Dimensions 6.4 x 3.
Orbi WiFi System Table 15. Technical specifications for the satellite (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe) • 5.26 GHz–5.32 GHz (Europe) 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES] 12 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
Orbi WiFi System Table 16. Technical specifications for the satellite (Continued) Feature Description WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.13 Radio data rates 2.4 GHz: Max 400 Mbps 5 GHz Front haul: Max 866 Mbps 5 GHz Back haul: Max 866 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz–256 QAM support IEEE 802.
Orbi WiFi System Table 17. RBW30 specifications (Continued) Feature Description Dimensions 6.4 x 3.1 x 8 in. (83.8 x 76.2 x 161 mm) Weight 0.67 lb (306 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B EN55032 (CISPR 32), Class B C-Tick N10947 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.14 Radio data rates 2.
