User Manual Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi Router Model RBR750 Orbi Satellite Model RBS750 March 2020 202-12070-01 NETGEAR, Inc. 350 E.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.
Contents Chapter 1 Overview Orbi router overview............................................................................8 Orbi router hardware features........................................................8 Orbi router LED behavior................................................................9 Orbi satellite overview.......................................................................10 Orbi satellite hardware features...................................................
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up an IPv6 fixed Internet connection....................................32 Set up an IPv6 DHCP Internet connection..................................33 Set up an IPv6 PPPoE Internet connection..................................35 Change the MTU size.........................................................................37 Chapter 4 Control Access to the Internet Allow or block access to your network............................................
Orbi Whole Home Tri-Band Mesh WiFi 6 System Generate a new backhaul password................................................74 Set up a bridge for a port group or VLAN tag group....................74 Set up a bridge for a port group..................................................75 Set up a bridge for a VLAN tag group........................................76 Get Multi-Gig Internet with Internet port aggregation..................77 Chapter 7 Manage Your Network Update the router and satellite firmware...
Orbi Whole Home Tri-Band Mesh WiFi 6 System How the router implements the port forwarding rule.............102 Application example: Make a local web server public...........103 Manage port triggering...................................................................103 Add a port triggering service.....................................................104 Disable port triggering or change the time-out period.........105 Application example: Port triggering for Internet Relay Chat.
1 Overview The Orbi™ Mesh WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBR750) connects to your modem or gateway. The Orbi satellite (model RBS750) extends the WiFi signal throughout your home. This manual describes how to manage your Orbi Mesh WiFi System from your Orbi router web interface. You can manage your Orbi satellite from the Orbi router web interface.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 7 1 2 3 4 5 6 1. Router LED 2. Sync button 3. Internet port 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi router LED behavior The Orbi router includes a Router LED on the front and a Power LED on the back. The following table describes the LED behavior for the router’s Power LED on the back Table 1. Power LED behavior LED color Description Solid green Power is on. Solid amber The router is booting. Blinking amber The router’s firmware is resetting to its factory default settings. Blinking red The router’s firmware is corrupted.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior. Orbi satellite hardware features The following figures shows the Orbi satellite hardware features. 6 1 2 3 4 5 Figure 2. Orbi satellite front and back views 1. Satellite LED 2. Sync button 3. Ethernet ports 1–2 4. Power LED 5. Power connector 6.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 3. Power LED behavior LED color Description Solid green Power is on. Solid amber The satellite is booting. Blinking amber The satellite’s firmware is resetting to its factory default settings. Blinking red The satellite’s firmware is corrupted. Off Power is not supplied The following table describes the LED behavior for the Satellite LED on the front. Table 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Connect your router Power on your router and connect it to a modem. To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in. 3. Connect your modem to the Internet port of your router with the Ethernet cable that came with your router. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Place your Orbi satellite Your Orbi satellite must be within range of your Orbi router’s WiFi signal so that it can sync with your router. Use your satellite’s LED to help you determine where to place your satellite. Sync your Orbi satellite with your Orbi router The Orbi satellite that comes with your Orbi router is preset to automatically find and sync to your Orbi router’s WiFi signal. To sync your satellite: 1. Place your satellite.
2 Connect to the Network and Access the Router This chapter contains the following sections: • • • • • • Connect to the network Types of logins Router and satellite labels Set up and manage with the NETGEAR Orbi app Use a web browser to access the router Change the language 14
Orbi Whole Home Tri-Band Mesh WiFi 6 System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Figure 3. Router label (left) and satellite label (right) Set up and manage with the NETGEAR Orbi app You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To set up your Orbi WiFi system with the Orbi app: 1. Download the NETGEAR Orbi app on your mobile device. 2. On your mobile device, open the WiFi connection manager. 3. Locate and connect your mobile device to your Orbi WiFi network. Your preset Orbi WiFi network and password displays on the Orbi router label. You can change the WiFi credentials after the setup. 4. Launch the Orbi app and follow the setup instructions.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To automatically set up your router: 1. Power on your router. 2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset WiFi security settings listed on the label. Note: If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect. 3. Launch a web browser.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface. You can use the router web interface to change the router or satellite settings. To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login To specify the Internet connection settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 9. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 10.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8. In the Password field, type the password that you use to log in to your Internet service. 9. If your ISP requires a service name, type it in the Service Name (if Required) field. 10.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 16. Click the Test button to test your Internet connection. Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Your Internet service provider (ISP) can provide this information.
Orbi Whole Home Tri-Band Mesh WiFi 6 System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN.
Orbi Whole Home Tri-Band Mesh WiFi 6 System are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd. With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect Mode.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
Orbi Whole Home Tri-Band Mesh WiFi 6 System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10.
Orbi Whole Home Tri-Band Mesh WiFi 6 System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If you do not specify an ID here, the router generates one automatically from its MAC address. 12. Click the Apply button. Your settings are saved. Change the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Allow or block access to your network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network • View list of blocked devices not currently connected to the network The list displays. 9. Click the Apply button. Your settings are saved. Use keywords to block Internet sites You can use keywords to block certain Internet sites from your network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage reserved LAN IP addresses on page 63. To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. Specify when to block the services: • To block the services all the time, select the Always radio button.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. Manage network access control lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > E-mail. The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.
5 Optimize Performance This chapter contains the following sections: • • Enable or disable Wi-Fi Multimedia Quality of Service Improve network connections with Universal Plug and Play 49
Orbi Whole Home Tri-Band Mesh WiFi 6 System Enable or disable Wi-Fi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button.
6 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • View or change WAN settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Specify basic WiFi settings Change the WiFi password or security level Set up a guest WiFi network Change your region Use the
Orbi Whole Home Tri-Band Mesh WiFi 6 System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Whole Home Tri-Band Mesh WiFi 6 System applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. In the Service Provider list, select your provider. 7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons. 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
Orbi Whole Home Tri-Band Mesh WiFi 6 System If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP server feature in the router By default, the router acts as a DHCP server.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. If you are using a WiFi connection and you changed the SSID, you are disconnected from the network. 8. Make sure that you can connect to the WiFi network with its new settings.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Under Security Options, select a WPA radio button: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] • WPA3-Personal [SAE] The WPA3 option uses the newest standard for the strongest security. Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. The Password (Network Key) field displays. 6.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place. By default, security and encryption are disabled for the guest WiFi network. (Under Security Options, the None radio button is selected). 7.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays. 5. In the Region menu, select your region. In some locations, you cannot change this setting. 6. Click the Apply button. Your settings are saved.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to the Orbi router while the Orbi router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to the Orbi router while it is in AP mode. Using this option effectively requires advanced network experience.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Click the Apply button. Your settings are saved. Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi. To generate a new backhaul password: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions. Note: This feature is only supported if the router is in router mode. Set up a bridge for a port group If the devices that are connected to the router’s Ethernet LAN port include an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a bridge for a VLAN tag group If the devices that are connected to the router’s Ethernet LAN ports include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface. If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic.
Orbi Whole Home Tri-Band Mesh WiFi 6 System (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected. You must select at least one Ethernet port. You can select more than one port. 9. Click the Add button. The VLAN tag group is added. 10. Click the Apply button.
Orbi Whole Home Tri-Band Mesh WiFi 6 System c. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. d. Select ADVANCED > Setup > Internet Setup. The Internet Setup page displays. e. In the WAN Preference section, select the WAN aggregation (1 Gbps + 1 Gbps, LACP-IEEE802.3ad) radio button. f. Click the Apply button.
7 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manually update firmware If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The Orbi satellite Firmware Update window opens. 7. If the browser ask you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. 10. Click the UPLOAD button. It takes a few minutes to complete the process. 11.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. Enter your new admin password, set new security questions, and click the Next button. Your settings are saved. 7. Click the Login button. A login window opens. 8. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following information: - Status. The link status of the port. - TxPkts.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway. The IP address for the default gateway that the router communicates with. • DHCP Server.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View and manage logs of router activity The log is a detailed record of the websites you accessed or attempted to access and other router actions.
Orbi Whole Home Tri-Band Mesh WiFi 6 System View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network. To view devices connected to your network: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices.
Orbi Whole Home Tri-Band Mesh WiFi 6 System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select a connected device that displays on the page. The Edit Device page displays. 6.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both directions. The restriction is applied to both incoming and outgoing traffic.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System WARNING: Do not interrupt the reboot process. Erase the current configuration settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To set up remote management: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Remote Management.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Use remote access To use remote access: 1. Launch a web browser on a computer that is not on your home network. 2. Type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the default port number (8443) or custom port number. For example, if your external address is 134.177.0.123 and you use port number 8443, enter https://134.177.0.123:8443 in your browser.
8 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi Whole Home Tri-Band Mesh WiFi 6 System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Whole Home Tri-Band Mesh WiFi 6 System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.
9 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to use in the field. The default port number is 12974. 10. Click the Apply button. Your settings are saved.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 108. 7. Click the For Windows button to download the OpenVPN configuration files. 8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
Orbi Whole Home Tri-Band Mesh WiFi 6 System 13. Leave the check boxes selected, and click the Next button. 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Orbi Whole Home Tri-Band Mesh WiFi 6 System c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > VPN Service.
Orbi Whole Home Tri-Band Mesh WiFi 6 System established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. For information about changing these settings, see Change the LAN TCP/IP settings on page 59.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network and block access to the Internet service for your home network: 1.
10 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi Whole Home Tri-Band Mesh WiFi 6 System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. Wait for the satellite LED to light solid white or magenta. 4. Press the Sync button on the router and then within two minutes, press the Sync button on the satellite. 5. Wait for the satellite to light.
Orbi Whole Home Tri-Band Mesh WiFi 6 System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working. 3. Launch a web browser from a computer or WiFi device that is connected to the network. 4. Enter orbilogin.com. A login window opens. 5.
Orbi Whole Home Tri-Band Mesh WiFi 6 System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: - Inform your ISP that you bought a new network device and ask them to use the router’s MAC address. - Configure your router to clone your computer’s MAC address.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Whole Home Tri-Band Mesh WiFi 6 System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router. Then log in to the router, and select BASIC > Wireless. Note: Be sure to click the Apply button if you change settings.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected to.
Orbi Whole Home Tri-Band Mesh WiFi 6 System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem.
11 Supplemental Information This appendix covers the following topics: • • Factory settings Technical specifications 127
Orbi Whole Home Tri-Band Mesh WiFi 6 System Factory settings You can return your Orbi router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds until the router or satellite LED blinks. The router or satellite resets, and returns to the factory settings.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 6.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 6. Factory default settings for Orbi router model RBR750 (Continued) Feature Default Setting RF channel 5 GHz fronthaul NA and PR: Channel 48 WW and JP: Channel 36 RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 Factory settings for Orbi satellite model RBS750 The following table shows the factory default settings for Orbi satellite model RBS750. Table 7.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 7.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Technical specifications The following are the technical specifications for your Orbi router and satellite Technical specifications for Orbi router model RBR750 The following table shows the technical specifications for Orbi router model RBR750. Table 8.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 8. Technical specifications for Orbi router model RBR750 (Continued) Feature Description Data encoding standards radio 2 IEEE 802.11a/n/ac/ax 5GHz—1024-QAM support Data encoding standards radio 3 IEEE 802.11a/n/ac/ax 5GHz—1024-QAM support Maximum number of computers per wireless network Limited by the amount of WiFi network traffic generated by each node (typically 50–70 nodes) 2.4 GHz: 127 5 GHz (fronthaul): 127 2.
Orbi Whole Home Tri-Band Mesh WiFi 6 System Table 9. Technical specifications for Orbi satellite model RBS750 (Continued) Feature Description LAN Compatible with 10BASE-T, 100BASE-TX, 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
