User's Manual
Table Of Contents
- Contents
- 1. Overview
- 2. Connect to the Network and Access the Router
- 3. Specify Your Internet Settings
- Manually set up the Internet connection
- Specify an Internet connection without a login
- Specify an Internet connection that uses a login
- Manage an IPv6 Internet connection
- Requirements for entering IPv6 addresses
- Specify IPv6 Internet connections
- Use auto detection for an IPv6 Internet connection
- Use auto configuration for an IPv6 Internet connection
- Set up an IPv6 6rd tunnel Internet connection
- Set up an IPv6 6to4 tunnel Internet connection
- Set up an IPv6 pass-through Internet connection
- Set up an IPv6 fixed Internet connection
- Set up an IPv6 DHCP Internet connection
- Set up an IPv6 PPPoE Internet connection
- Change the MTU size
- 4. Control Access to the Internet
- Allow or block access to your network
- Use keywords to block Internet sites
- Delete keywords that are used to block Internet sites
- Avoid blocking on a trusted computer
- Block services from the Internet
- Manage network access control lists
- Schedule when to block Internet sites and services
- Set up security event email notifications
- 5. Optimize Performance
- 6. Specify Network Settings
- View or change WAN settings
- Manage Dynamic DNS
- Set up a default DMZ server
- Change the router’s device name
- Change the LAN TCP/IP settings
- Use the router as a DHCP server
- Disable the DHCP server feature in the router
- Manage reserved LAN IP addresses
- Manage custom static routes
- Specify basic WiFi settings
- Change the WiFi password or security level
- Set up a guest WiFi network
- Change your region
- Use the router as a WiFi access point only
- Set up router mode
- Generate a new backhaul password
- Set up a bridge for a port group or VLAN tag group
- Get Multi-Gig Internet with Internet port aggregation
- 7. Manage Your Network
- Update the router and satellite firmware
- Change the admin password
- Enable admin password reset
- Reset the admin password
- View router status and usage information
- Display Internet port statistics
- Check the Internet connection status
- View satellite status
- View and manage logs of router activity
- View devices connected to the network or edit device information
- View satellites connected to the network or edit satellite information
- Monitor Internet traffic
- Manage the router configuration file
- Set up remote management
- Use remote access
- Remotely access your router using the Orbi app
- 8. Customize Internet Traffic Rules for Ports
- 9. Use VPN to Access Your Network
- 10. Troubleshooting
- 11. Supplemental Information
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1.
Launch a web browser from a computer or WiFi device that is connected to the
network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status window opens.
6.
Check the Connection Status window to see if your PPPoE connection is active and
working.
If the router is not connected, click the Connect button.
The router continues to attempt to connect indefinitely.
7.
If you cannot connect after several minutes, the router might be set up with an
incorrect service name, user name, or password, or your ISP might be experiencing
a provisioning problem.
Unless you connect manually, the router does not authenticate using PPPoE until
data is transmitted to the network.
Troubleshoot WiFi connectivity
If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the
problem:
•
Can your WiFi-enabled computer or mobile device that you are using find your WiFi
network?
User Manual123Troubleshooting
Orbi Whole Home Tri-Band Mesh WiFi 6 System