Orbi WiFi System User Manual December 2017 202-11675-07 350 East Plumeria Drive San Jose, CA 95134 USA
Orbi WiFi System Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
Contents Chapter 1 Overview Orbi Router and Satellite Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Orbi Router and Satellite Hardware Overviews . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Orbi Router Model RBR50 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . 10 Orbi Satellite Model RBS50 Hardware Overview . . . . . . . . . . . . . . . . . . . . . . 11 Orbi Router Model RBR40 Hardware Overview . . . . . . . . . . . . . . . . . . . . . .
Orbi WiFi System Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . Use Auto Detect for an IPv6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . Use Auto Config for an IPV6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . Set Up an IPv6 6rd Tunnel Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . Set Up an IPv6 6to4 Tunnel Internet Connection . . . . . . . . . . . . . . . . . . . . . .
Orbi WiFi System Custom Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Set Up a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Edit a Static Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Delete a Static Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Orbi WiFi System Add a Custom Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 119 How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . . . . .
Orbi WiFi System Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 WiFi Connectivity . . . . . . . . . . . .
1. 1 Overview The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home.
Orbi WiFi System Orbi Router and Satellite Models Different types of Orbi routers and satellites are available. To determine which Orbi model you own, look on the router or satellite label for the model number. For more information about what the label might look like, see Labels on page 27. The following is a list of the Orbi routers and satellites that are available.
Orbi WiFi System Orbi Router and Satellite Hardware Overviews The following sections display the hardware features available for different Orbi routers and satellites. Orbi Router Model RBR50 Hardware Overview 1 6 8 2 3 Figure 2. Orbi router model RBR50, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Internet port 4. Ethernet ports 5. USB port 6. Power On/Off button and Power LED 7. DC Power connector 8.
Orbi WiFi System Orbi Satellite Model RBS50 Hardware Overview 1 5 2 7 3 Figure 3. Orbi satellite model RBS50, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. USB port 5. Power On/Off button and Power LED 6. DC Power connector 7.
Orbi WiFi System Orbi Router Model RBR40 Hardware Overview 1 7 2 3 4 56 Figure 4. Orbi router model RBR40, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Internet port 4. Ethernet ports 5. Power On/Off button and Power LED 6. DC Power connector 7.
Orbi WiFi System Orbi Satellite Model RBS40 Hardware Overview 1 5 2 6 3 4 Figure 5. Orbi satellite model RBS40, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. Power On/Off button and Power LED 5. DC Power connector 6.
Orbi WiFi System Orbi Wall Plug Satellite Model RBW30 Hardware Overview 1 2 3 Figure 6. Orbi wall plug satellite model RBW30, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3.
Orbi WiFi System LED Behavior When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is different from the LED behavior for add-on satellites. Orbi WiFi System LEDs The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased together and come in the same package. Table 1.
Orbi WiFi System Optional Orbi Add-On Satellite LEDs You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network. Table 2. Orbi add-on satellite LED description LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green. Power is on. • Solid amber. The satellite is rebooting. • Blinking amber. The satellite is resetting to factory default settings.
Orbi WiFi System 3. Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router. Note: The router shown in this image is the Orbi router (model RBR50). The same setup applies to all Orbi routers. 4. Connect the power adapter to your router and plug the power adapter into an outlet. 5. If the Power LED does not light, press the Power On/Off button on the rear panel of the router.
Orbi WiFi System Router Satellite Figure 7. Single-story house with one Orbi satellite Router Satellite Figure 8. Multilevel house with one Orbi satellite Examples of Placement for Multiple Satellites The following images are examples of where to place your router and satellites. The router shown in the following images is the Orbi router model RBR50 and the satellites shown in the images are the Orbi satellites model RBS50. Satellite Satellite Router Figure 9.
Orbi WiFi System Satellite Satellite Router Figure 10. Multilevel house with two Orbi satellites If you updated the firmware on your router and satellites, your router and satellites support daisy chain. Daisy chain is a networking term that describes one way that network devices can connect. With daisy chain networking, your satellites can connect to each other or to the router, depending on which connection is best.
Orbi WiFi System Sync a Satellite From an Orbi WiFi System The Orbi WiFi System includes an Orbi router and either one or two satellites. The satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi router in the same WiFi system. To sync your satellite: 1. Place your satellite. For more information, see Place Your Satellite on page 17. 2. Connect the satellite to a power source. 3.
Orbi WiFi System 5. Press the Sync button on the back of the satellite and within two minutes, press the Sync button on the back of your Orbi router. The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and then turns off: • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber.
Orbi WiFi System • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. • Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.
Orbi WiFi System The following image shows another way to connect your Orbi satellites to your Orbi router to create an Ethernet backhaul connection. Figure 13. Satellite 1 connected to router and satellite 2 connected to satellite 1 The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch. Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the switch ports are 1 Gbps or faster. Figure 14.
Orbi WiFi System Download the NETGEAR Orbi App You can use the NETGEAR Orbi app to set up your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
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Orbi WiFi System Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
Orbi WiFi System 4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections. Your computer or mobile device connects to the WiFi network. Labels The router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like: Figure 15.
Orbi WiFi System letter or some other way. If you cannot find this login information, contact your service provider. • WiFi network key or password. Your router and satellite are preset with the same WiFi network name (SSID) and password for WiFi access. This information is on the router label and the satellite label. • Router login. This logs you in to the router interface from a web browser as admin.
Orbi WiFi System • The first time that you set up the Internet connection for your router, the browser goes to orbilogin.com, and the Orbi login page displays. • If you already set up the Internet connection, enter orbilogin.com in the address field for your browser to start the installation process. 4. Follow the onscreen instructions. The router connects to the Internet. 5.
Orbi WiFi System Change the Language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. In the upper right corner, select a language from the menu. 5.
3. Specify Your Internet Settings 3 Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi WiFi System Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi WiFi System Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection Without a Login To specify the Internet connection settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
Orbi WiFi System For the other sections in this page, the default settings usually work, but you can change them. 8. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 9.
Orbi WiFi System 4. Select Internet. 5. Select the Does your Internet connection require a login Yes radio button. The page adjusts. 6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8. In the Password field, type the password that you use to log in to your Internet service. 9.
Orbi WiFi System • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 14. Select a Router MAC Address radio button: • Use Default Address. Use the default MAC address. • Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
Orbi WiFi System Your Internet service provider (ISP) can provide this information.
Orbi WiFi System 5. From the Internet Connection Type menu, select Auto Detect. The router automatically detects the information in the following fields: • Connection Type. This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Orbi WiFi System Use Auto Config for an IPV6 Internet Connection To set up an IPv6 Internet connection through auto configuration: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6.
Orbi WiFi System Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
Orbi WiFi System 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. In the Internet Connection Type menu, select 6rd. The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration.
Orbi WiFi System 8. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 9. Click the Apply button. Your settings are saved. Set Up an IPv6 6to4 Tunnel Internet Connection The remote relay router is the router to which your router creates a 6to4 tunnel.
Orbi WiFi System The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. Select a Remote 6to4 Relay Router radio button: • Auto.
Orbi WiFi System The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display. 6. Click the Apply button. Your settings are saved. Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Internet connection: 1.
Orbi WiFi System 5. From the Internet Connection Type menu, select Fixed. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
Orbi WiFi System Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5.
Orbi WiFi System • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7. (Optional) In the User Class (If Required) field, enter a host name.
Orbi WiFi System 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select PPPoE. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Orbi WiFi System • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 10.
Orbi WiFi System Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value.
Orbi WiFi System 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size.
4. Control Access to the Internet 4 The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi WiFi System Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website. You can learn more about Parental Controls or download the application. After you set up and enable parental controls, you can change the web filtering level for each device on the network through the network map page on the genie app. To set up Parental Controls: 1.
Orbi WiFi System If you are creating an account, the Create a free OpenDNS account page displays. Do the following: a. Complete the fields. b. Click the Next button. After you log on or create your account, the filtering level page displays. 10. Select a radio button for a filtering level and click the Next button. The Setup is complete. 11. Click the Take me to the status page button. The Status page displays. Parental Controls are now set up for the router. 12.
Orbi WiFi System Enable Circle With Disney On Your Router You can enable Circle using the router web interface, but you must use the Circle app to finish setting up your Circle account. Before enabling Circle, make sure that your router is running the latest firmware and that your router is in router mode.Your router must be in router mode to work with Circle.You can't enable Circle if your router is in access point (AP) mode or bridge mode. To enable Circle with Disney: 1.
Orbi WiFi System The Add Phone Number page displays. 12. Enter your cell phone number and tap the SEND CODE button. A code is sent to the cell phone number that you provided. 13. Enter the code that was sent to your cell phone. The Circle app verifies the code. 14. Tap the AWESOME button. 15. Select a subscription plan and follow the onscreen instructions to set up your preferences. Circle with Disney is enabled on your NETGEAR router.
Orbi WiFi System 4. Select Parental Controls. The Parental Controls page displays. 5. Move the slider to the right to enable Standard Parental Controls. Note: You can only enable one parental controls service. 6. Click the Apply button. 7. Download the NETGEAR genie app on your mobile device. For more information, see http://www.netgear.com/lpc. 8. Launch the NETGEAR genie app. 9. Tap Parental Controls. 10. Follow the prompts to setup parental controls.
Orbi WiFi System 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list. 6. Select an access rule: • Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address on this page.
Orbi WiFi System To block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. 5. Select a keyword blocking option: • Per Schedule.
Orbi WiFi System 8. Click the Apply button. Keyword blocking takes effect. Delete Keywords To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites.
Orbi WiFi System The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Scroll down and select the Allow trusted IP address to visit blocked sites check box. 6. In the Trusted IP Address field, enter the IP address of the trusted computer. 7. Click the Apply button. Your settings are saved.
Orbi WiFi System 6. Click the Add button. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise, select TCP/UDP (both). b. Enter the starting port and ending port numbers.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device. 8.
Orbi WiFi System 6. Select your time zone from the list. 7. If you live in a region that observes daylight saving time, select the Automatically adjust for daylight savings time check box. 8. Click the Apply button. Your settings are saved. Set Up Security Event Email Notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1.
Orbi WiFi System 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent. 8. In the Outgoing Mail Server Port Number field, enter your mail server’s port number. You might be able to find this information in the configuration window of your email program. 9.
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Orbi WiFi System WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled for the router. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application.
Orbi WiFi System To enable Universal Plug and Play: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > UPnP. The UPnP page displays. 5. Select the Turn UPnP On check box.
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Orbi WiFi System View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU Size on page 50. • NAT Filtering. Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from working.
Orbi WiFi System 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9. In the Email field, type the email address that you want to use for your account. 10.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Settings > Dynamic DNS. The Dynamic DNS page displays. 5. Select the Use a Dynamic DNS Service check box. 6. In the Service Provider list, select your provider. 7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons. 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9.
Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Settings > Dynamic DNS. The Dynamic DNS page displays. 5. Change your DDNS account settings as necessary. 6. Click the Apply button. Your settings are saved.
Orbi WiFi System The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. Select the Default DMZ Server check box. 6. Type the IP address. 7. Click the Apply button. Your settings are saved. Change the Router’s Device Name The router’s device name is its model number. This device name displays in a file manager when you browse your network.
Orbi WiFi System Change the LAN TCP/IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.
Orbi WiFi System 7. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: - Both. The router broadcasts its routing table periodically and incorporates information that it receives. - Out Only. The router broadcasts its routing table periodically. - In Only. The router incorporates the RIP information that it receives. b. Select the RIP version: - Disabled. This is the default setting. - RIP-1.
Orbi WiFi System 4. Select ADVANCED > Setup > LAN Setup. 5. Make sure that the Use Router as DHCP Server check box is selected. 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router. b. In the Ending IP Address field, type the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. 7. Click the Apply button.
Orbi WiFi System To disable the DHCP server feature in the router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. 5. Clear the Use Router as DHCP Server check box. 6.
Orbi WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. 5. In the Address Reservation section of the page, click the Add button. 6. In the IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. 7.
Orbi WiFi System Edit a Reserved IP Address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. 5. Select the radio button next to the reserved address. 6.
Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Custom Static Routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.
Orbi WiFi System • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192.168.1.100. • A metric value of 1 works because the ISDN router is on the LAN. • The Private check box is selected only as a precautionary security measure in case RIP is activated. Set Up a Static Route To set up a static route: 1.
Orbi WiFi System If the destination is a single host, type 255.255.255.255. 11. Type the gateway IP address. This address must be on the same LAN segment as the router. 12. Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 13. Click the Apply button. The static route is added. Edit a Static Route To edit a static route: 1.
Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table.
Orbi WiFi System 4. Select Wireless. 5. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place. 6. To change the WiFi channel, select a number in the Channel list. In some regions, not all channels are available.
Orbi WiFi System To change the WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. 5.
Orbi WiFi System Set Up a Guest WiFi Network To set up a guest WiFi network: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Network. 5. Select the Enable Guest Network check box. 6.
Orbi WiFi System View or Change Advanced WiFi Settings To view or change advanced WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings.
Orbi WiFi System Enable Router Mode To enable router mode: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Router/ AP / Bridge Mode. The Router / AP / Bridge Mode page displays. 5.
Orbi WiFi System 5. Select ADVANCED > Advanced Setup > Router/AP Mode. The Router/AP Mode page displays. 6. Select the AP Mode radio button. The page adjusts. 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. • Enable fixed IP settings on this device (not recommended). Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode.
Orbi WiFi System 4. Select ADVANCED > Advanced Setup > Wireless Settings. 5. In the Backhaul Password section, click the GENERATE button. The router generates a new backhaul password. Check Your Internet Bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT) service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or add new VLAN tag groups to the bridge. Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions.
Orbi WiFi System Note: You must select at least one Wired Ports or Wireless check box. You can select more than one check box. 8. Click the Apply button. Your settings are saved. Set Up a Bridge for a VLAN Tag Group If the devices that are connected to the router’s Ethernet LAN ports or WiFi network include an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.
Orbi WiFi System 8. Specify the settings as described in the following table. Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters. VLAN ID Enter a value from 1 to 4094. Priority Enter a value from 0 to 7. Select the check box for a wired LAN port or WiFi port. If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings. The VLAN / Bridge Settings page displays. 5. Select the Enable VLAN/Bridge Group check box. The page expands. 6. Select the By bridge group radio button. The section expands. 7.
Orbi WiFi System Enable British Telecom IGMP Proxy Support You must use this feature only for British Telecom (BT) Internet Protocol television (IPTV) service. It might also work with TalkTalk IPTV service. To enable BT IGMP proxy support: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password.
7. Manage Your Network 7 This chapter describes the router settings for administering and maintaining your router and home network.
Orbi WiFi System Update the Router and Satellite Firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for Firmware Updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite.
Orbi WiFi System It takes a few minutes to complete the process. 14. After Orbi satellite finishes updating, select Status and double check the firmware version on the Status page. The firmware on your Orbi satellite is updated. Manually Update Router Firmware We recommend that you update your satellite’s firmware before updating the router’s firmware. To manually update the firmware on your router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi WiFi System To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5.
Orbi WiFi System 7. Click the Apply button. Your settings are saved. Recover the admin Password We recommend that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To recover your password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi WiFi System 4. Click the ADVANCED tab. The ADVANCED Home page displays the router status. Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. The BASIC Home page displays 5.
Orbi WiFi System 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window displays the following information: • IP Address. The IP address that is assigned to the router. • Subnet Mask.
Orbi WiFi System 4. Select Attached Devices. The Attached Devices page displays 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions.
Orbi WiFi System View Devices and Satellites Connected to the Network You can view the devices and satellites that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View Devices Connected to the Network You can view all computers or devices that are currently connected to your Orbi network. To view devices connected to your network: 1.
Orbi WiFi System To edit the device model or name that displays on the Attached Devices page: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select a connected device that displays on the page. The Edit Device page displays.
Orbi WiFi System • MAC Address. This section displays the satellite MAC address. The unique MAC address for each satellite does not change. • Connection Type. This section displays how the satellite is connected to the Orbi network through a wired Ethernet connection or 2G or 5G WiFi connection. • Connected Orbi. This section displays the Orbi router or satellite that the satellite is connected to. The Orbi router’s or satellite’s MAC address also displays. • Backhaul Status.
Orbi WiFi System 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Traffic Meter. The Traffic Meter page displays. 5. Select the Enable Traffic Meter check box. 6.
Orbi WiFi System Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the Erase button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi WiFi System Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See Change the admin Password on page 101. To set up remote management: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi WiFi System Use Remote Access To use remote access: 1. Launch an Internet browser on a computer that is not on your home network. 2. Type your router’s WAN IP address into your browser’s address or location field followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.123:8080 in your browser.
8. Customize Internet Traffic Rules for Ports 8 You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi WiFi System Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi WiFi System 9. In the Server IP Address field, enter the IP address of the computer that will provide the service. 10. Click the Add button. The service displays in the list. Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2.
Orbi WiFi System 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. • Type the port numbers in the Internal port range field. 12. Type the IP address in the Internal IP address fields or select the radio button for an attached device listed in the table. 13. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page. Edit a Port Forwarding Service To edit a port forwarding entry: 1.
Orbi WiFi System Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
Orbi WiFi System How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Select the Port Triggering radio button. The page adjusts. 6. Click the Add Service button. 7. In the Service Name field, type a descriptive service name. 8.
Orbi WiFi System Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
Orbi WiFi System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.
9. Use VPN to Access Your Network 9 You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi WiFi System Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. Secure remote access Open VPN Client Internet Figure 17. VPN provides a secure tunnel between your home network and a remote computer This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway.
Orbi WiFi System The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, we recommend that you change these settings before you install the OpenVPN software. 6. To change the service type, scroll down and select the TCP radio button. 7.
Orbi WiFi System 7. Click the For Windows button to download the OpenVPN configuration files. 8. Visit openvpn.net/index.php/download/community-downloads.html to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. When prompted, read the License Agreement and click the I Agree button. 13.
Orbi WiFi System 14. To specify the destination folder, click the Browse button and select a destination folder. A Windows Security window opens. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Orbi WiFi System Install OpenVPN Software on Your Mac Computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password.
Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN Service in the Router on page 125. 7.
Orbi WiFi System For more information, see Specify VPN Service in the Router on page 125. 7. Click the FOR SMART PHONE button to download the OpenVPN configuration files. 8. On your Android device, download and install the OpenVPN Connect app from the Google Play Store. 9. On your computer, unzip the configuration files that you downloaded and send the files to your Android device. 10. Open the files on your Android device. 11. Open the .ovpn file using the OpenVPN Connect app.
Orbi WiFi System Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.Then every time you use this shortcut, OpenVPN automatically runs with administrator privileges. 2. Right-click the OpenVPN icon. 3. Select Connect. The VPN connection is established.You can do the following: • Launch a web browser and log in to your router. • Use Windows file manager to access the router’s USB device and download files.
Orbi WiFi System 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Select the Enable VPN Service radio button. 6. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button.
Orbi WiFi System 5. Select the Enable VPN Service radio button. 6. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting.The VPN connection is only to your home network, not to the Internet service for your home network. 7. Click the Apply button. Your settings are saved. 8. Click the FOR WINDOWS or FOR MAC0SX button and download the configuration files for your VPN clients. 9.
A.
Orbi WiFi System Factory Settings for Orbi Routers You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory settings. Factory Settings for Orbi Router Model RBR50 The following table shows the factory default settings for the router. Table 4.
Orbi WiFi System Table 4. Factory default settings for the router (continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto1 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 5. Factory default settings for the router (continued) Feature Local network (LAN) Firewall WiFi Default Setting LAN IP 192.168.1.1 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Factory Settings for Orbi Satellites You can return the satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the satellite for at least seven seconds. The satellite resets, and returns to the factory settings. Factory Settings for Orbi Satellite Model RBS50 The following table shows the factory default settings for the satellite. Table 6.
Orbi WiFi System Table 6. Factory default settings for the satellite (continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto1 Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi WiFi System Table 7. Factory default settings for the satellite (continued) Feature Local network (LAN) Firewall WiFi Default Setting LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi WiFi System Factory Settings for Orbi Wall Plug Satellite Model RBW30 The following table shows the factory default settings for the wall plug satellite. Table 8. Factory default settings for the satellite Feature Router login Local network (LAN) WiFi Default Setting User login URL orbilogin.com User name (case-sensitive) admin Login password (case-sensitive) password LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Disabled DHCP range 192.168.1.2 to 192.168.1.
Orbi WiFi System 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Technical Specifications for Orbi Routers The following are the technical specifications for Orbi routers.
Orbi WiFi System Table 9. RBR50 specifications (continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Japan) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) • 5.18 GHz–5.24 GHz and 5.5 GHz–5.7 GHz (Europe, Japan) • 5.26 GHz–5.32 GHz (Europe, Japan, to be supported in later firmware.) 802.11 security WPA-PSK [TKIP], WPA2-PSK [AES] 1. Maximum wireless signal rate derived from IEEE Standard 802.
Orbi WiFi System Table 10. RBR40 specifications (continued) Feature Description Radio data rates 2.4 GHz: Max 400 Mbps 5 GHz Front haul: Max 866 Mbps 5 GHz Back haul: Max 866 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz–256 QAM support IEEE 802.11 a/n/ac 5 GHz–256 QAM support Maximum number of computers per wireless network Limited by the amount of WiFi network traffic generated by each node (typically 50–70 nodes) 2.4 GHz: 127 5 GHz (front haul): 127 Operating frequency range 2.
Orbi WiFi System Table 11. RBS50 specifications (continued) Feature Description Weight 1.96 lb (890.5 g) each Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.
Orbi WiFi System Technical Specifications for Orbi Router Model RBS40 The following table shows the technical specifications for the satellite. Table 12. RBS40 specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • • • • Dimensions 6.4 x 3.1 x 8.0 in. (163 x 78 x 203 mm) Weight 1.
Orbi WiFi System 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Technical Specifications for Orbi Wall Plug Satellite Model RBW30 The following table shows the technical specifications for the satellite. Table 13.
B. B Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi WiFi System Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi Settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi WiFi System 5. Press the Sync button on the router and then within two minutes, press the Sync button on the satellite. The satellite’s ring LED pulses white, then lights one of the following colors for about three minutes and then turns off: • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair.
Orbi WiFi System 5. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 6. Click the ADVANCED tab. The ADVANCED Home page displays. 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP).
Orbi WiFi System Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer. • The router might not be configured as the default gateway on your computer. Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed.
Orbi WiFi System WiFi Connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.
Orbi WiFi System If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Check that the appropriate LEDs are on for your network devices.
Orbi WiFi System • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the authorized computer.
