Owner's Manual
Table Of Contents
- User Manual
- Table of Contents
- Overview
- Connect to the Network and Access the Router
- Specify Your Internet Settings
- Use the Internet Setup Wizard
- Manually Set Up the Internet Connection
- Specify IPv6 Internet Connections
- Requirements for Entering IPv6 Addresses
- Use Auto Detect for an IPv6 Internet Connection
- Use Auto Config for an IPV6 Internet Connection
- Set Up an IPv6 6rd Tunnel Internet Connection
- Set Up an IPv6 6to4 Tunnel Internet Connection
- Set Up an IPv6 Pass Through Internet Connection
- Set Up an IPv6 Fixed Internet Connection
- Set Up an IPv6 DHCP Internet Connection
- Set Up an IPv6 PPPoE Internet Connection
- Change the MTU Size
- Control Access to the Internet
- Optimize Performance
- Specify Network Settings
- View or Change WAN Settings
- Dynamic DNS
- Set Up a Default DMZ Server
- Change the Router’s Device Name
- Change the LAN TCP/IP Settings
- Specify the IP Addresses That the Router Assigns
- Disable the DHCP Server Feature in the Router
- Manage Reserved LAN IP Addresses
- Custom Static Routes
- Specify Basic WiFi Settings
- Set Up a Guest WiFi Network
- View or Change Advanced WiFi Settings
- Use the Router as a WiFi Access Point
- Generate a New Backhaul Password
- Manage Your Network
- Customize Internet Traffic Rules for Ports
- Use VPN to Access Your Network
- Troubleshooting
- Supplemental Information
- Specs
- Quick Start Guide
- Spec Sheet

Troubleshooting
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Orbi High-Performance AC3000 Tri-band WiFi System
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
• The router might not be configured as the default gateway on your computer.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by
your computer as the default gateway address.
• You might be running login software that is no longer needed. If your ISP provided a
program to log you in to the Internet (such as WinPoET), you no longer need to run that
software after installing your router.You might need to go to Internet Explorer and select
Tools > Internet Options, click the Connections tab, and select Never dial a
connection. Other browsers provide similar options.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status window opens.
6. Check the Connection Status window to see if your PPPoE connection is active and
working.
If the router is not connected, click the Connect button.
The router continues to attempt to connect indefinitely.
7. If you cannot connect after several minutes, the router might be set up with an incorrect
service name, user name, or password, or your ISP might be experiencing a provisioning
problem.
Unless you connect manually, the router does not authenticate using PPPoE until data is
transmitted to the network.