User Manual Orbi Quad-Band Mesh WiFi 6E System Orbi WiFi 6E Router Model RBRE960B Orbi WiFi 6E Satellite Model RBSE960B December 2021 202-12573-02 NETGEAR, Inc. 350 E.
Orbi Quad-Band Mesh WiFi 6E System Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.
Contents Chapter 1 Overview Orbi router overview............................................................................9 Orbi router hardware features........................................................9 Orbi router LED behavior.............................................................10 Orbi satellite overview.......................................................................11 Orbi satellite hardware features...................................................
Orbi Quad-Band Mesh WiFi 6E System Set up an IPv6 pass-through Internet connection......................35 Set up an IPv6 fixed Internet connection....................................35 Set up an IPv6 DHCP Internet connection..................................36 Set up an IPv6 PPPoE Internet connection..................................38 Change the MTU size.........................................................................
Orbi Quad-Band Mesh WiFi 6E System Use the router as a DHCP server......................................................70 Disable the DHCP server feature in the router...............................72 Manage reserved LAN IP addresses................................................72 Reserve an IP address....................................................................73 Edit a reserved IP address............................................................73 Delete a reserved IP address entry...........
Orbi Quad-Band Mesh WiFi 6E System Edit satellite information that displays on the Attached Devices page..............................................................................................100 Monitor Internet traffic.....................................................................101 Manage the router configuration file.............................................102 Back up settings...........................................................................103 Restore configuration settings..
Orbi Quad-Band Mesh WiFi 6E System Troubleshoot PPPoE........................................................................130 Troubleshoot WiFi connectivity......................................................130 Troubleshoot your network using the ping utility........................131 Test the LAN path to your router...............................................131 Test the path from your computer to a remote device...........
1 Overview The Orbi Quad-Band Mesh WiFi 6E System creates dedicated high-speed WiFi connections to your Internet service. The Orbi router (model RBRE960B) connects to your modem or gateway. The Orbi satellite (model RBSE960B) extends the WiFi signal throughout your home. This manual describes how to manage your Orbi WiFi System from your Orbi router web interface. You can manage your Orbi satellite from the Orbi router web interface.
Orbi Quad-Band Mesh WiFi 6E System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front and back views 1. Router LED: Use the LED on the front of the router to determine its status. For more information about the LED behavior, see Orbi router LED behavior on page 10. 2.
Orbi Quad-Band Mesh WiFi 6E System 7. Power LED: For more information about the Power LED behavior, see Orbi router LED behavior on page 10. 8. Reset button: Use the Reset button to restart (reboot) the router or reset the router to its factory default settings: • Restart the router: Press the Reset button for less than five seconds. The Power LED lights solid amber and the router restarts.
Orbi Quad-Band Mesh WiFi 6E System Table 2. Router LED behavior (Continued) LED color Description Solid magenta The router is not connected to the Internet. Off The router connected to the Internet and is working normally. Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior. Orbi satellite hardware features The following figures shows the Orbi satellite hardware features. Figure 2. Orbi satellite front and back views 1.
Orbi Quad-Band Mesh WiFi 6E System port on the router to create a wired backhaul connection. For more information, see Set up an Ethernet backhaul connection on page 16. 4. Gigabit Ethernet ports 1–3: You can connect a LAN device to each of the three Gigabit Ethernet RJ-45 LAN ports. 5. Power connector: Connect the power adapter to this port. 6. Power LED: For more information about the Power LED behavior, see Orbi router LED behavior on page 10. 7.
Orbi Quad-Band Mesh WiFi 6E System Table 4. Satellite LED behavior LED color Description Pulsing white The satellite is powering up. Solid blue The satellite connected to the router and the connection is good. The LED lights blue for three minutes and then turns off. Solid amber The satellite connected to the router and the connection is fair. The LED lights amber for three minutes and then turns off. Solid magenta The satellite failed to sync with the router.
Orbi Quad-Band Mesh WiFi 6E System Connect your router Power on your router and connect it to a modem. To connect your router to a model: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in. 3. Connect your modem to the Internet port of your router with the Ethernet cable that came with your router. 4.
Orbi Quad-Band Mesh WiFi 6E System Place your Orbi satellite Your Orbi satellite must be within range of your Orbi router’s WiFi signal for it to sync with your router. Use your satellite's LED to help you determine where to place your satellite. For more information about the satellite LED colors and behaviors, see Orbi satellite LED behavior on page 12.
Orbi Quad-Band Mesh WiFi 6E System Set up an Ethernet backhaul connection Your Orbi satellite automatically connects wirelessly to your Orbi router to create a wireless backhaul. Your satellite and router also support Ethernet backhaul, which means that you can use an Ethernet cable to connect your satellite to your router. To set up an Ethernet backhaul connection, connect the 2.5G Ethernet port on the satellite to the 2.5G Ethernet port on the router with an Ethernet cable. Figure 3. Satellite 2.
2 Connect to the Network and Access the Router This chapter contains the following sections: • • • • • Connect to the network Types of logins Set up and manage with the NETGEAR Orbi app Use a web browser to access the router Change the language 17
Orbi Quad-Band Mesh WiFi 6E System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). The computer must have an Ethernet port. To connect your computer to the router with an Ethernet cable: 1.
Orbi Quad-Band Mesh WiFi 6E System WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
Orbi Quad-Band Mesh WiFi 6E System Set up and manage with the NETGEAR Orbi app You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. For more information about the Orbi app, visit https://www.netgear.com/home/apps-services/orbi-app. Note: If you do not want to use the NETGEAR Orbi app, you can use the Orbi router web interface to set up your Orbi devices.
Orbi Quad-Band Mesh WiFi 6E System Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here. When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet.
Orbi Quad-Band Mesh WiFi 6E System 5. If the browser does not display the web page, do the following: • Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the router. • Make sure that the router is receiving power, and that its Power LED is lit. • Close and reopen the browser or clear the browser cache. • Browse to orbilogin.com.
Orbi Quad-Band Mesh WiFi 6E System Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi Quad-Band Mesh WiFi 6E System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login To specify the Internet connection settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Quad-Band Mesh WiFi 6E System 9. Select a Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 10. Select a Router MAC Address radio button: • Use Default Address.
Orbi Quad-Band Mesh WiFi 6E System 6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8. In the Password field, type the password that you use to log in to your Internet service. 9. If your ISP requires a service name, type it in the Service Name (if Required) field. 10.
Orbi Quad-Band Mesh WiFi 6E System 16. Click the Test button to test your Internet connection. Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi Quad-Band Mesh WiFi 6E System Your Internet service provider (ISP) can provide this information.
Orbi Quad-Band Mesh WiFi 6E System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi Quad-Band Mesh WiFi 6E System The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN.
Orbi Quad-Band Mesh WiFi 6E System To set up an IPv6 Internet connection by using a 6to4 tunnel: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6.
Orbi Quad-Band Mesh WiFi 6E System This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 9. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 10. Click the Apply button. Your settings are saved.
Orbi Quad-Band Mesh WiFi 6E System The IPv6 page displays. 5. In the Internet Connection Type menu, select 6rd Tunnel. The page adjusts. The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.
Orbi Quad-Band Mesh WiFi 6E System Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Quad-Band Mesh WiFi 6E System 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router. • Secondary DNS Server.
Orbi Quad-Band Mesh WiFi 6E System A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts.
Orbi Quad-Band Mesh WiFi 6E System 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10.
Orbi Quad-Band Mesh WiFi 6E System length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi Quad-Band Mesh WiFi 6E System If you do not specify an ID here, the router generates one automatically from its MAC address. 12. Click the Apply button. Your settings are saved. Change the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way.
Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 5.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi Quad-Band Mesh WiFi 6E System Allow or block access to your network You can use access control to block access to your network. To set up access control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi Quad-Band Mesh WiFi 6E System 8. To view a list of allowed or blocked devices that are not connected, click one of the following links: • View list of allowed devices not currently connected to the network • View list of blocked devices not currently connected to the network The list displays. 9. Click the Apply button. Your settings are saved. Use keywords to block Internet sites You can use keywords to block certain Internet sites from your network.
Orbi Quad-Band Mesh WiFi 6E System For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage reserved LAN IP addresses on page 72. To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. Specify when to block the services: • To block the services all the time, select the Always radio button.
Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. Manage network access control lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Quad-Band Mesh WiFi 6E System To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5.
Orbi Quad-Band Mesh WiFi 6E System The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
5 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • • • • • • • Manage the WiFi settings Manage 6 GHz WiFi settings Manage IoT WiFi settings Set up a guest WiFi network Change your region View or change WAN settings Manage the WAN preference Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP a
Orbi Quad-Band Mesh WiFi 6E System Manage the WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite. If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.
Orbi Quad-Band Mesh WiFi 6E System 6. Click the Apply button. Your settings are saved. Change the WiFi network name To change the WiFi network name (SSID): 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi Quad-Band Mesh WiFi 6E System To change the WiFi channel: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. To change the 2.
Orbi Quad-Band Mesh WiFi 6E System 4. Select Wireless. The Wireless Settings page displays. 5. In the Security Options section, select a radio button: • WPA2-PSK [AES] + WPA3-Personal [SAE] • WPA3-Personal [SAE] 6. In the Password (Network Key) field, enter the network key (password) that you want to use. Enter a text string from 8 to 127 characters. 7. Write down the new password and keep it in a secure place for future reference. 8. Click the Apply button. Your settings are saved.
Orbi Quad-Band Mesh WiFi 6E System Selecting the check box enables the 6 GHz WiFi network. Clearing this check box disables the 6 GHz WiFi network. 6. Click the Apply button. Your settings are saved. Change the 6 GHz WiFi network name To change the 6 GHz WiFi network name (SSID): 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin.
Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. In the 6G Wireless Settings section, create a new password (network key) by entering it in the Password (Network Key) field. Enter a text string from 8 to 127 characters. 6. Write down the new password and keep it in a secure place for future reference. 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.
Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. Change the IoT WiFi band To change the IoT WiFi band: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless.
Orbi Quad-Band Mesh WiFi 6E System 4. Select Wireless. 5. Enter a new name in the IoT Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place. 6. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.
Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. The router sends the new settings to the satellite. Set up a guest WiFi network To set up a guest WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Quad-Band Mesh WiFi 6E System 8. In the Password (Network Key) field, enter the network key (password) that you want to use. For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters. 9. Write down the new password and keep it in a secure place for future reference. 10. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite. Change your region To view or change your region: 1.
Orbi Quad-Band Mesh WiFi 6E System To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup The WAN Setup page displays. 5.
Orbi Quad-Band Mesh WiFi 6E System ALG is enabled. For this reason, the router provides the option to disable the SIP ALG. 6. Click the Apply button. Your settings are saved. Manage the WAN preference By default, your router's WAN preference is set to use the 10G Internet port, and you can connect a modem to the 10G Internet port. You can also change the WAN preference to WAN aggregation. An aggregated WAN connection is connected to your Internet Service Provider (ISP).
Orbi Quad-Band Mesh WiFi 6E System e. In the WAN Preference section, select the WAN aggregation (10 Gpbs + 2.5 Gbps, LACP-IEEE802.3ad) radio button. f. Click the Apply button. Your settings are saved. 3. Connect the 10G Internet port and the 2.5G Ethernet port on your router to two Ethernet ports on your modem. Change the WAN preference back to the Internet port By default, your router's WAN preference is set to use the 10G Internet port, and you can connect a modem to the 10G Internet port.
Orbi Quad-Band Mesh WiFi 6E System To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.
Orbi Quad-Band Mesh WiFi 6E System A message displays the Dynamic DNS status. Specify a Dynamic DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Quad-Band Mesh WiFi 6E System Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Dynamic DNS.
Orbi Quad-Band Mesh WiFi 6E System To set up a default DMZ server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5.
Orbi Quad-Band Mesh WiFi 6E System 6. Click the Apply button. Your settings are saved. Change the LAN TCP/IP settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows: • LAN IP address. 192.168.1.1 • Subnet mask. 255.255.255.0 These addresses are part of the designated private address range for use in private networks and are suitable for most applications.
Orbi Quad-Band Mesh WiFi 6E System Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives. • Out Only. The router broadcasts its routing table periodically. • In Only. The router incorporates the RIP information that it receives. b. Select the RIP version: • Disabled. This is the default setting. • RIP-1.
Orbi Quad-Band Mesh WiFi 6E System To use the router as a DHCP server and specify the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Quad-Band Mesh WiFi 6E System Disable the DHCP server feature in the router By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. You can use another device on your network as the DHCP server, or specify the network settings of all your computers. To disable the DHCP server feature in the router: 1.
Orbi Quad-Band Mesh WiFi 6E System Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address. 6. Click the Edit button. The Address Reservation page displays. 7. Change the settings. 8. Click the Apply button.
Orbi Quad-Band Mesh WiFi 6E System Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP. • Your home network includes an ISDN router for connecting to the company where you are employed. This router’s address on your LAN is 192.168.1.100.
Orbi Quad-Band Mesh WiFi 6E System 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7. To limit access to the LAN only, select the Private check box. If Private is selected, the static route is not reported in RIP. 8. Select the Active check box to make this route take effect. 9. Type the IP address of the final destination. 10.
Orbi Quad-Band Mesh WiFi 6E System The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved. Delete a static route To delete a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Quad-Band Mesh WiFi 6E System 20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode. 20/40 MHz coexistence does not apply to the 5 GHz radio. To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Quad-Band Mesh WiFi 6E System To enable or disable WMM QoS: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Wireless Settings.
Orbi Quad-Band Mesh WiFi 6E System CAUTION: Do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of a radio unexpectedly. IMPORTANT: If the smart connect feature is enabled, the CTS/RTS threshold and preamble mode apply to both radios. That means that you cannot change the CTS/RTS threshold and preamble mode for each radio individually.
Orbi Quad-Band Mesh WiFi 6E System Change the Transmission Power Control By default, your router’s transmission power is set to 100%. This allows your router to give you whole home WiFi coverage. If you don’t need whole home WiFi coverage, and you also want to save power consumption while using your router, you can lower the transmission power of your router. To change the transmission power control: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Quad-Band Mesh WiFi 6E System To set up the Orbi router as an AP after you set up your Internet connection: 1. Use an Ethernet cable to connect the Internet port of the Orbi router to a LAN port on your existing gateway or modem router. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password. The user name is admin.
Orbi Quad-Band Mesh WiFi 6E System To change the Orbi router mode back to router mode. 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Router / AP Mode.
Orbi Quad-Band Mesh WiFi 6E System The Advanced Wireless Settings page displays. 5. In the Backhaul Password section, click the Generate button. The router generates a new backhaul password. Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Orbi Quad-Band Mesh WiFi 6E System 7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8.
Orbi Quad-Band Mesh WiFi 6E System To configure a port group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > VLAN / Bridge Settings.
Orbi Quad-Band Mesh WiFi 6E System To add a VLAN tag group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > VLAN / Bridge Settings.
6 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi Quad-Band Mesh WiFi 6E System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for firmware updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Quad-Band Mesh WiFi 6E System Manually update firmware If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite. WARNING: We recommend that you always update the firmware on your satellite first, and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time.
Orbi Quad-Band Mesh WiFi 6E System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. 10. Click the UPLOAD button. It takes a few minutes to complete the process. 11.
Orbi Quad-Band Mesh WiFi 6E System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Orbi Quad-Band Mesh WiFi 6E System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5.
Orbi Quad-Band Mesh WiFi 6E System 7. Click the CONTINUE button. You are requested to set a new admin password and set new security questions. 8. Enter your new admin password, set new security questions and answers, and click the NEXT button. Your settings are saved. 9. Click the LOGIN AGAIN button. A login window opens. 10. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1.
Orbi Quad-Band Mesh WiFi 6E System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. • Port.
Orbi Quad-Band Mesh WiFi 6E System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask.
Orbi Quad-Band Mesh WiFi 6E System The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays.
Orbi Quad-Band Mesh WiFi 6E System 6. To clear the log entries, click the Clear Log button. 7. To email the log immediately, click the Send Log button. View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.
Orbi Quad-Band Mesh WiFi 6E System 5. To update this page, click the Refresh button. Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi Quad-Band Mesh WiFi 6E System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices.
Orbi Quad-Band Mesh WiFi 6E System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays. 5. Select a connected device that displays on the page. The Edit Device page displays. 6.
Orbi Quad-Band Mesh WiFi 6E System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • • Select the Traffic volume control by radio button and then select one of the following options: - No Limit. No restriction is applied when the traffic limit is reached. - Download only. The restriction is applied to incoming traffic only. - Both directions. The restriction is applied to both incoming and outgoing traffic.
Orbi Quad-Band Mesh WiFi 6E System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Quad-Band Mesh WiFi 6E System WARNING: Do not interrupt the reboot process. Erase the current configuration settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network. To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
7 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi Quad-Band Mesh WiFi 6E System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi Quad-Band Mesh WiFi 6E System The service displays in the table. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password.
Orbi Quad-Band Mesh WiFi 6E System Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Quad-Band Mesh WiFi 6E System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Quad-Band Mesh WiFi 6E System 5. Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request. Application example: Make a local web server public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1.
Orbi Quad-Band Mesh WiFi 6E System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Quad-Band Mesh WiFi 6E System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Quad-Band Mesh WiFi 6E System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.
8 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi Quad-Band Mesh WiFi 6E System Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi Quad-Band Mesh WiFi 6E System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. 8. To change the TAP mode service type, select the UCP or TCP radio button. 9. To change the TAP mode service port, type the port number that you want to use in the field. The default port number is 12974. 10. Click the Apply button. Your settings are saved.
Orbi Quad-Band Mesh WiFi 6E System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 115. 7. Click the For Windows button to download the OpenVPN configuration files. 8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
Orbi Quad-Band Mesh WiFi 6E System 13. Leave the check boxes selected, and click the Next button. 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Orbi Quad-Band Mesh WiFi 6E System c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.
Orbi Quad-Band Mesh WiFi 6E System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Quad-Band Mesh WiFi 6E System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > VPN Service.
Orbi Quad-Band Mesh WiFi 6E System established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. For information about changing these settings, see Change the LAN TCP/IP settings on page 69. To open a VPN tunnel: 1.
Orbi Quad-Band Mesh WiFi 6E System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Your Orbi lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi Quad-Band Mesh WiFi 6E System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network and block access to the Internet service for your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
9 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information.
Orbi Quad-Band Mesh WiFi 6E System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi Quad-Band Mesh WiFi 6E System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. Wait for the satellite LED to light solid white or magenta. 4. Press the Sync button on the router and then within two minutes, press the Sync button on the satellite. 5. Wait for the satellite to light.
Orbi Quad-Band Mesh WiFi 6E System You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working. 3. Launch a web browser from a computer or WiFi device that is connected to the network. 4. Enter orbilogin.com. A login window opens. 5.
Orbi Quad-Band Mesh WiFi 6E System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: - Inform your ISP that you bought a new network device and ask them to use the router’s MAC address. - Configure your router to clone your computer’s MAC address.
Orbi Quad-Band Mesh WiFi 6E System Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab.
Orbi Quad-Band Mesh WiFi 6E System • Does your WiFi-capable device support the security that you are using for your WiFi network (WPA3, WPA2, or WPA)? • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router. Then log in to the router, and select BASIC > Wireless. Note: Be sure to click the Apply button if you change settings.
Orbi Quad-Band Mesh WiFi 6E System Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected to.
Orbi Quad-Band Mesh WiFi 6E System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem.
10 Factory Settings and Technical Specifications This appendix covers the following topics: • • Factory settings Technical specifications 134
Orbi Quad-Band Mesh WiFi 6E System Factory settings You can return your Orbi router or satellite to its factory default settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of your Orbi router or satellite for more than five seconds until the Power LED starts blinking amber. Your Orbi router or satellite resets, and returns to the factory default settings.
Orbi Quad-Band Mesh WiFi 6E System Table 6.
Orbi Quad-Band Mesh WiFi 6E System Table 6. Factory default settings for model RBRE960B (Continued) Feature Default Setting RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 RF channel 6 GHz (only fronthaul supported) HE20: 33–233 HE40: 35–227 HE80: 39–215 HE160: 45–209 Factory settings for Orbi satellite model RBSE960B The following table shows the factory default settings for Orbi satellite model RBSE960B. Table 7.
Orbi Quad-Band Mesh WiFi 6E System Table 7.
Orbi Quad-Band Mesh WiFi 6E System Table 7. Factory default settings for model RBSE960B (Continued) Feature Default Setting RF channel 5 GHz backhaul NA and PR: Channel 157 WW and JP: Channel 108 RF channel 6 GHz fronthaul (only fronthaul supported) HE20: 33–233 HE40: 35–227 HE80: 39–215 HE160: 45–209 Technical specifications The following are the technical specifications for the Orbi router and satellite.
Orbi Quad-Band Mesh WiFi 6E System Table 8. Technical specifications for model RBRE960B (Continued) Feature Description WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard. Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Radio data rates 2.
Orbi Quad-Band Mesh WiFi 6E System Table 8. Technical specifications for model RBRE960B (Continued) Feature Description 6 GHz operating frequency range Low-power access point (indoor only) Client connected to low-power access point 802.11 security U-NII-5 (5.925-6.425 GHz) U-NII-6 (6.425-6.525 GHz) U-NII-7 (6.525-6.875 GHz) U-NII-8 (6.875-7.
Orbi Quad-Band Mesh WiFi 6E System Table 9. Technical specifications for model RBSE960B (Continued) Feature Description Radio 1 data encoding standards IEEE® 802.11b/g/n/ax 2.4 GHz—1024-QAM support Radio 2 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Radio 3 data encoding standards IEEE 802.11a/n/ac/ax 5 GHz—1024-QAM support Radio 4 data encoding standards IEEE 802.
