ReadyNAS Remote Troubleshooting Guide NETGEAR June 2010
Symptom: I cannot see any shares from my PC This symptom can be caused by a variety of reasons. To diagnose the problem, please make sure your are on a PC that is on the same LAN as the ReadyNAS and follow these steps: 1. From the PC, open a Windows File Explorer or IE and in the address line type: \\192.168.x.x where 192.168.x.x is the local IP address of the ReadyNAS. If no shares are present then you need to go to FrontView and create a shared folder with CIFs access. If shares are present, go to step 2.
required for further troubleshooting, please contact support or PM forum user Cap1. 7. If you are behind a proxy, then see http://www.readynas.com/download/remote/ReadyNAS_Remote_Advanced_setu p_guide.pdf for details on setting a proxy server for ReadyNAS Remote. 8. Once you can property access the ReadyNAS Remote Management page, check the “Allowed” list and make sure there are users in this list. If there are users in this list, make note of them.
14. If your adapter is properly installed and configured, please login to the ReadyNAS Remote application with the noted username from step 8. If you still do not see your shares and you are on a Windows 7 or Vista machine, please remove the gateway setting on the Leaf Networks Adapter, please see http://www.readynas.com/download/remote/ReadyNAS%20Remote%20%20Removing%20gateway%20from%20virtual%20network%20adapter.pdf.
for this issue. If the connection is slow over the WAN and they are using a relay, go to step 4. 4. If the connection is slow over the WAN and you are using a relay, they can setup port forwarding on either side PC or ReadyNAS (but not both). For more information please see, http://www.readynas.com/download/remote/ReadyNAS_Remote_Advanced_setu p_guide.pdf Symptom: I cannot see shares from my Mac I cannot see shares from a Mac. 1.
