User Manual Orbi Pro Models SRR60 SRS60 March 2020 202-11824-07 NETGEAR, Inc. 350 E.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/. (If this product is sold in Canada, you can access this document in Canadian French at https://www.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Revision History Publication Part Publish Date Number Comments 202-11824-07 We added the following sections: • Enable the network access control list and specify the access rule on page 54 and subsections March 2020 • Manage the IoT WiFi network settings on page 87 and subsections • Set up a guest WiFi network and captive portal on page 90 and Set up a guest WiFi network with open access or password authentication on page 90 • Enable or disable Protec
Contents Chapter 1 Overview Supported Orbi Pro models..............................................................10 Orbi Pro router and satellite hardware overviews..........................10 Orbi Pro router model SRR60 hardware overview....................10 Orbi Pro satellite model SRS60 hardware overview..................11 LED behavior.......................................................................................11 Orbi Pro WiFi system LEDs....................................................
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage an IPv6 Internet connection...............................................33 Requirements for entering IPv6 addresses.................................33 Specify IPv6 Internet connections................................................33 Use auto detection for an IPv6 Internet connection..................34 Use auto configuration for an IPv6 Internet connection...........35 Set up an IPv6 6rd tunnel Internet connection...........................
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Disable the DHCP server feature in the router...............................74 Manage reserved LAN IP addresses................................................75 Reserve an IP address....................................................................75 Edit a reserved IP address............................................................76 Delete a reserved IP address entry..............................................76 Manage custom static routes.......
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Change the admin password..........................................................112 Enable admin password reset........................................................113 Reset the admin password..............................................................114 View router status and usage information....................................114 Display Internet port statistics.........................................................
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Block VPN client Internet access in the router.........................146 Use a VPN tunnel to access your Internet service at home....147 Chapter 9 Troubleshooting Quick tips...........................................................................................149 Sequence to restart your network.............................................149 WiFi settings.................................................................................
1 Overview The Orbi Pro creates dedicated high-speed WiFi connections to your Internet service. The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends the WiFi signal throughout your home.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Supported Orbi Pro models This user manual describes the following Orbi Pro models: • Orbi Pro Router (Model SRR60) • Orbi Pro Satellite (Model SRS60) This user manual does not describe the following Orbi Pro satellites: • Orbi Outdoor Satellite (Model RBS50Y) • Orbi Pro Ceiling Satellite (Model SRC60) For more information about these Orbi Pro satellites, see their user manuals, which are available at https://www.netgear.com/support/.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Internet port 4. Ethernet ports 5. Power On/Off button and Power LED 6. DC Power connector 7. Reset button Orbi Pro satellite model SRS60 hardware overview Figure 2. Orbi Pro satellite model SRS60, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. Power On/Off button and Power LED 5.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Orbi Pro WiFi system LEDs The following table describes the LED behavior for an Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60) that are purchased together and come in the same package. Table 1. Orbi ProWiFi System router and satellite LED descriptions LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber. The router or satellite is booting.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Table 2. Orbi Pro add-on satellite (model SRS60) LED description LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber. The satellite is rebooting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To wall mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3. Use the wall anchors with screws to attach the wall bracket to the wall. 4. Slide the mount base onto the wall bracket. Ceiling-mount your Orbi Pro The following instructions require a drop ceiling.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To ceiling mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3. Attach the T-bracket to the ceiling bracket with the T-bracket screws. 4. Loosen the screw so that the locking plate can slide. 5. Secure the T-bracket to the T-bar and tighten the screw.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 6. Slide the mount base into the ceiling bracket. Orbi Pro router label and Orbi Pro satellite label The Orbi Pro router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like: Figure 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Figure 4. Orbi Pro satellite label Connect your Orbi Pro router If you want to connect your Orbi Pro router to an existing gateway, we recommend that you turn off your existing gateway’s WiFi. To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery, and then put the battery back in. 2. Plug in and turn on your modem. 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Place your satellite Your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use the satellite’s ring LED to help you determine where to place your satellite. Sync your Orbi Pro satellite The sync process for your Orbi Pro satellite depends on whether your satellite came with your Orbi Pro WiFi system, or if your satellite is an add-on satellite.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber, or magenta as described in Step 3 of this procedure and then turns off.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Add satellites to your network using the router web interface You can use the router web interface to add a satellite to your Orbi network. To add a satellite to your Orbi network using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Set up your Orbi network with the NETGEAR Insight app You can use the NETGEAR Insight app to set up your Orbi network. To find the app, search for NETGEAR Insight in the Apple App Store or Google Play Store. Then launch the NETGEAR Insight app on your mobile device and follow the prompts. For more information about the NETGEAR Insight app, visit https://www.netgear.com/insight/.
2 Connect to the Orbi Pro Network and Access the Router To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 5. If the browser does not display the web page, do the following: • Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the router. • Make sure that the router is receiving power, and that its Power LED is lit. • Close and reopen the browser or clear the browser cache. • Browse to orbilogin.com.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet. The Internet Setup page. 5. Leave the Does your Internet connection require a login No radio button selected. 6.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 12. Click the Test button to test your Internet connection. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects. 13. Select a Domain Name Server (DNS) radio button: • Get Automatically from ISP.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 • Use auto detection for an IPv6 Internet connection on page 34 • Use auto configuration for an IPv6 Internet connection on page 35 • Set up an IPv6 6rd tunnel Internet connection on page 36 • Set up an IPv6 6to4 tunnel Internet connection on page 38 • Set up an IPv6 pass-through Internet connection on page 40 • Set up an IPv6 fixed Internet connection on page 40 • Set up an IPv6 DHCP Internet connection on page 41 • Set up an IPv6 PPPoE Int
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 are assigned for use within the service provider’s network. This mapping allows for automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd. With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish a 6rd tunnel IPv6 WAN connection: • Auto Detect Mode.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The IPv6 page displays. 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface. • Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select DHCP. The page adjusts.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 9. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). 10.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Change the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications. Table 3.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage MAC access control lists for WiFi networks and the LAN A MAC access control list (ACL) for a WiFi network (that is, an SSID) or the wired network (that is, the LAN) allows or denies a device access to the network based only on the MAC address of the device. If you block a device for one WiFi network or for the wired network, the device is blocked only for that WiFi network or for the wired network.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Enable a MAC ACL for a specific network When you enable a MAC ACL for a specific network, you must specify the default policy for that network. The default policy determines whether devices that you add to the MAC ACL are allowed or denied access to that specific network. You can set up an independent MAC ACL for each of the four WiFi networks and for the wired network. That is, the router supports a total of five MAC ACLs.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 You can now add and manage devices on the MAC ACL.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The devices are added to the MAC ACL on the MAC ACL page. Devices on the MAC ACL are an exception to the default policy: • If the default policy of the MAC ACL is to allow access, the added devices are denied access. • If the default policy of the MAC ACL is to deny access, the added devices are allowed access.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 c. In the Manual Access Management pop-up window, click the ADD button. The device is added to the MAC ACL on the MAC ACL page. Devices on the MAC ACL are an exception to the default policy: • If the default policy of the MAC ACL is to allow access, the added device is denied access. • If the default policy of the MAC ACL is to deny access, the added device is allowed access. 7. To remove a device from the MAC ACL, do the following: a.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 4. Select ADVANCED > Security > MAC ACL. The MAC ACL page displays. 5. Go to the section for the network for which you want to disable the MAC ACL. The first section is for the admin WiFi network, the second for the employee WiFi network, the third for the IoT WiFi network, the fourth for the guest WiFi network, and the fifth for the wired network. 6. For the specific network, click the Enable MAC Access Control Enabled button.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Note: Each network device owns a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F (uppercase or lowercase) only, and separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of a device. If you cannot see the label, you can display the MAC address using the network configuration utilities of a computer.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 7. Select an access rule for new devices: • Allow all new devices to connect. With this setting, if you add a new device, it can access the Orbi network. You do not need to enter its MAC address on this page. We recommend that you leave this radio button selected. • Block all new devices from connecting.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Click the View list of allowed devices not currently connected to the network link. A table displays the detected device name, MAC address, and connection type of the devices that are not connected but allowed to access the Orbi network. 6. To add a device to the allowed list, do the following: a. Click the ADD button. The Add Allowed Device page displays. b.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage the blocked devices on the network access control list If you set up an access list that allows all new devices to access the Orbi network but you want to block some devices from accessing the Orbi network, you must specify the devices that you want to block. You can add a device, remove a device, or change the information for a device. To manage devices that are blocked from accessing the Orbi network: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 8. To change the information for a device on the blocked list, do the following: a. Select the check box for the device. b. Click the EDIT button. The Edit Blocked Device page displays. c. Change the access rule, MAC address, or device name. d. On the Edit Blocked Device page, click the Apply button. The device is changed on the blocked list on the Access Control page. 9. Click the Apply button. Your settings are saved.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block. For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 6. Click the Apply button. Your settings are saved. Avoid blocking on a trusted computer You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage reserved LAN IP addresses on page 75. To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. Specify when to block the services: • To block the services all the time, select the Always radio button.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 10. Click the Add button. Your settings are saved. Schedule when to block Internet sites and services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use keywords to block Internet sites on page 58 and Avoid blocking on a trusted computer on page 60. To schedule blocking: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services. To set up email notifications: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Email alerts are sent immediately when someone attempts to visit a blocked site. 11. To send logs based on a schedule, specify these settings: • From Send logs according to this schedule menu, select the schedule type. • From the Day menu, select the day. • From the Time menu, select the time, and select the am or pm radio button. 12. Click the Apply button. Your settings are saved. Logs are sent automatically.
5 Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • • • • • • • View or change WAN settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Change the admin WiFi network settings Manage the employee WiFi network settings Manage the IoT WiFi network sett
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. 6. Click the Apply button. Your settings are saved. Manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 6. In the Service Provider list, select NETGEAR. 7. Select the No radio button. 8. In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com. 9. In the Email field, type the email address that you want to use for your account. 10.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 8. In the Host Name field, type the host name (sometimes called the domain name) for your account. 9. For a no-IP Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at no-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account. 12. Click the Apply button. Your settings are saved. 13.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server. DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Device Name.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. In the IP Address field, type the IP address. 6. In the IP Subnet Mask, type the subnet mask of the router.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP server feature in the router By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to an ISP.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Change the admin WiFi network settings You can set up four WiFi networks for your Orbi Pro network: one for administrative access, one for employee access, one for Internet of things (IoT) devices, and one for guest access. Your Orbi Pro router and satellite come preset with the same admin WiFi network name (SSID) and WiFi network key (password). You can find the admin SSID and password on the router label and on the satellite label.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router label. If you change the name, make sure to write down the new name and keep it in a safe place. 6. To change the 2.4 GHz or 5 GHz WiFi channel, select a number from the Channel menus. In some regions, not all channels are available.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays the admin WiFi settings. 5. Under Security Options, select a WPA option: • WPA2-PSK [AES].
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 When you select this option, additional fields display so that you can specify the RADIUS server. Do the following: a. In the IP address field, enter the IP address of the RADIUS server to which the router must connect. b. In the Port field, enter the port number that the router must use to communicate with the RADIUS server. By default, the port number is 1812. c.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To enable the employee WiFi network and change the WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 11. Make sure that a user can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following: • Is your WiFi-enabled computer or mobile device connected to another WiFi network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 When you select this option, the Password (Network Key) field displays. Do the following: a. In the Password (Network Key) field, enter the network key (password) that you want to use. It is a text string from 8 to 63 characters. b. Write down the new password and keep it in a secure place for future reference. • WPA-PSK [TKIP] + WPA2-PSK [AES]. If your network includes old computers and WiFi devices, select this radio button.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage the IoT WiFi network settings You can set up four WiFi networks for your Orbi Pro network: one for administrative access, one for employee access, one for Internet of things (IoT) devices, and one for guest access. When IoT devices connect to the IoT WiFi network, they cannot see other devices that are connected to the network and cannot access the local area network (LAN).
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 7. To allow the IoT devices to see each other on the Wireless 3 network, and to allow them to access resources on the local network, select the Allow IoT devices to see each other and access my local network check box. By default, IoT devices are not allowed to see each other and access local resources on the Wireless 3 network. 8. To change the Wireless 3 network name (SSID), type a new name in the Wireless 3 Network Name (SSID) field.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To change the IoT WiFi network password or WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless > Wireless 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 between the WiFi client and the RADIUS server, which provides the actual authentication. When you select this option, additional fields display so that you can specify the RADIUS server. Do the following: a. In the IP address field, enter the IP address of the RADIUS server to which the router must connect. b. In the Port field, enter the port number that the router must use to communicate with the RADIUS server. By default, the port number is 1812. c.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To set up a guest network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Portal.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 10. To set an expiration time for how long visitors can access the Internet, select a time from the Expiration menu. After visitors are authenticated, they can access the Internet for that period of time. If you select Never from the menu, visitor access time is not restricted to any period. 11. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 9. To set a guest portal password, select the Password Authentication radio button and enter the password in the field. The password must be a minimum of 8 characters and can be a maximum of 64 characters. Note: In order for visitors to access the Internet, they must enter this password in the guest portal and click the AGREE button to accept terms and conditions. 10.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 ATTENTION: If a user attempts to access a website over HTTP (by default, over port 80), the user is directed to the Facebook Login page. If a user attempts to accesses a secure website over HTTPS (by default, over port 443), a Security Waning window opens in their web browser. The user must click the Allow button on the Security Warning window to see the see the Facebook Login page. To set up Facebook Wi-Fi: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 11. On the Facebook Wi-Fi Configuration page, do the following: a. From the Select a Page menu, select a Facebook business page. b. Select the bypass mode option: • Skip check-in link. To allow customers to skip check-in, select the Skip check-in link radio button. If you enable this option, users can either check in to the selected Facebook business page or skip the check-in. • Require Wi-Fi code.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 In setting the download bandwidth ratio for an SSID, consider the number and type of devices that connect to the SSID and the typical download bandwidth usage for those devices. For example, more devices might connect to the IoT WiFi network than to the employee network, but the typical bandwidth usage for IoT devices might be lower than for employee devices.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 As you move an icon, the bandwidth ratio for the WiFi network changes and the percentage displays in the icon. All bandwidth ratios together add up to 100 percent of the available download bandwidth. If you change one ratio, the ratio for another WiFi network might also change. 7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Use the router as a WiFi access point You can set up the router to run as an access point (AP) on the same local network as another router or gateway. For example, you can use the Orbi router as a WiFi access point that connects to a gateway or modem router that you already use for your Internet service. In this situation, you do not need to change the settings for the gateway or modem router.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 8. Click the Apply button. The IP address of the router changes, and you are disconnected. 9. To reconnect, close and restart your browser and enter orbilogin.com. Set up router mode If you set up your router as an access point, you can change it back to a router. To set up the Orbi router as a router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To generate a new backhaul password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 7. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Enable or disable MU-MIMO Multiuser multiple input, multiple output (MU-MIMO) improves performance when multiple MU-MIMO-capable WiFi clients transfer data at the same time. WiFi clients must support MU-MIMO, and they must be connected to a 5 GHz WiFi band. To enable or disable MU-MIMO: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Enable or disable Protected Management Frames Protected Management Frames (PMF), according to the 802.11w standard, is a security feature that protects unicast and multicast management frames from being intercepted and changed for malicious purposes. The PMF feature is disabled by default, but you can enable it as a requirement for management frames. However, some legacy devices might not be capable of supporting PMF and might not be able to connect.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Your settings are saved. Check your Internet bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Set up a bridge for a port group If the devices that are connected to the router’s Ethernet port an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface. A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s network address translation (NAT) service.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group. To add a VLAN tag group and enable the bridge: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 (Continued) Field Description Priority Enter a value from 0 to 7. Select the check box for a wired Ethernet port. If your device is connected to an Ethernet port on the router, select the Ethernet port check box that corresponds to the Ethernet port on the router to which the device is connected. You must select at least one Ethernet port. You can select more than one port. 9. Click the Add button. The VLAN tag group is added. 10.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 5. Select the Turn UPnP On check box. By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding. 6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP information.
6 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Enable the automatic firmware update feature You can let the router automatically update its firmware and the firmware for any Orbi satellites on the network. To enable the automatic firmware update feature: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The BASIC Home page displays. 4. Select ADVANCED > Administration > Firmware Update > Online Update. The Firmware Update page displays. 5. Click the Check button. The router checks to see if new firmware is available for the router and satellite. 6. If new firmware is available, click the Update All button. The router locates and downloads the firmware for the router and satellite and begins the update.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manually update satellite firmware We recommend that you update your satellite’s firmware before you update the router’s firmware. To manually update your satellite’s firmware: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To manually update your router’s firmware: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Type the old password, and type the new password twice. 6. To be able to reset the password, select the Enable Password Reset check box. We recommend that you enable password reset. 7.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Reset the admin password If you set up the password reset feature, you can reset your router admin password if you forgot it. To reset your admin password: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Click the Cancel button. If password reset is enabled, you are prompted to enter the router's serial number.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. The ADVANCED Home page displays the router status. Display Internet port statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 - Up Time. The time elapsed since this port acquired the link. - Poll Interval. The interval at which the statistics are updated in this page. 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. 7. To stop the polling entirely, click the Stop button. Check the Internet connection status To check the Internet connection status: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 7. To refresh the page, click the Renew button. 8. To exit the page, click the Close Window button. View satellites, WiFi devices, and wired devices connected to the Orbi network You can view all satellites, WiFi devices, and wired devices that are connected to your Orbi network. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 • MAC Address. The device MAC address. The unique MAC address for each device does not change. • Channel. The channel on which the device is connected to the WiFi network. • SSID. The radio band of the WiFi network to which the device is connected. • Connected Orbi. The Orbi router or satellite that the device is connected to. The Orbi router’s or satellite’s MAC address also displays. • TX/RX Rate (Mbps).
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 View and manage logs of router activity The log is a detailed record of the websites users accessed or attempted to access and many other router actions. You can specify which actions are logged. Up to 256 entries can be stored in the log. To view and manage logs: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 • VPN Service. Selected by default. • Insight. Cleared by default. 6. To refresh the log page, click the Refresh button. 7. To clear the log entries, click the Clear Log button. 8. To email the log immediately, click the Send Log button. Set up a syslog server If a syslog server is present on your network, you can configure the router to send its system logs to the syslog server. To enable the syslog function and specify the syslog server: 1.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Monitor Internet traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 9. If you want the router to issue a warning message before the monthly limit of Mbytes or hours is reached, in the Traffic Control section, enter a numeric value. By default, the value is 0 and no warning message is issued. 10. To stop the Internet connection when the limit is attained, select the Disconnect and disable the Internet connection check box. 11. Click the Apply button.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage the automatic backup options You can let the router automatically back up configuration settings before a firmware upgrade. You can also schedule an automatic backup at a regular interval. To manage the automatic backup options: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the ERASE button. The factory default settings are restored.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Set up remote management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about Dynamic DNS, see Manage Dynamic DNS on page 67. Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 7. Specify the port number for accessing the router. Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote router access. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 8. Click the Apply button. Your settings are saved. Use remote access To use remote access: 1.
7 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: • Destination address. The IP address of www.example.com, which is the address of your router. • Destination port number. 80, which is the standard port number for a web server process. 2.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Enable port triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of the port triggering rule you define: 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3.
8 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your settings are saved. VPN is enabled in the router, but you must install and set up OpenVPN software on your computer before you can use a VPN connection.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button. 12. When prompted, read the License Agreement and click the I Agree button. 13. Leave the check boxes selected, and click the Next button. 14.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 8. Click the FOR WINDOWS or FOR MACOSX button and download the configuration files for your VPN clients. 9. Unzip the configuration files and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. Use a VPN tunnel to access your Internet service at home To access your Internet service: 1. Set up the router to allow VPN access to your Internet service. See Specify VPN service in the router on page 137. 2. On your computer, launch the OpenVPN application. The OpenVPN icon displays in the Windows taskbar. 3.
9 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light, press the Power On/Off button. 4. Wait for the satellite’s ring LED to light solid white or magenta. 5.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 10. If the satellite’s ring LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite’s WiFi cover area for a good or fair connection to the satellite. • Place another satellite between the router and the satellite that you are trying to sync.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network. For more information, see Sequence to restart your network on page 149.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Troubleshoot WiFi connectivity If you are experiencing trouble connecting to the Orbi WiFi network, try to isolate the problem: • Does the WiFi-enabled computer or mobile device that you are using find your WiFi network? If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in the list of networks that your computer or WiFi device finds. (By default, SSID broadcast is enabled.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 ping www.routerlogin.net 3. Click the OK button.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 If you do not receive replies, check the following: • Check to see that the IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway.
A Supplemental Information This appendix covers the following topics: • • Factory settings Technical specifications 157
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Factory settings The following factory settings information are for the Orbi Pro router (model SRR60) and the Orbi Pro satellite (model SRS60). You can return the Orbi Pro router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds. The router or satellite resets, and returns to the factory settings.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Table 4.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Factory settings for Orbi Pro satellite model SRS60 The following table shows the factory default settings for the Orbi Pro satellite. Table 5. Factory default settings for the satellite Feature Default Setting Router login User login URL orbilogin.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Table 5. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto2 Country/region United States in the US Otherwise, varies by region RF channel 2.4 GHz fronthaul Auto RF channel 2.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Technical specifications The following are the technical specifications for Orbi Pro router (model SRR60) and Orbi Pro satellite (SRS60). Technical specifications for Orbi Pro router model SRR60 The following table shows the technical specifications for the router. Table 6.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Table 6. Orbi Pro router specifications (Continued) Feature Description Operating frequency range 2.4 GHz (US) 2.412–2.462 Operating frequency range 2.4 GHz (Europe ETSI) 2.412–2.472 GHz Operating frequency range 5 GHz (US) 5.18 GHz–5.24 GHz 5.745 GHz–5.825 GHz Operating frequency range 5 GHz (EU) 5.18 GHz–5.24 GHz 5.26 GHz–5.32 GHz 5.5 GHz-5.7 GHz 802.
Orbi Pro Router SRR60 and Orbi Pro Satellite SRS60 Table 7. Orbi Pro satellite specifications (Continued) Feature Description WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.4 Radio data rates 2.4 GHz: Max. 400 Mbps 5 GHz Front haul: Max. 866 Mbps 5 GHz Back haul: Max. 1733 Mbps Data encoding standards IEEE 802.11b/g/n 2.4 GHz–256 QAM support IEEE 802.
