Orbi Pro User Manual Models SRK60 SRR60 SRS60 September 2017 202-11824-02 350 E.
Orbi Pro Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
Contents Chapter 1 Overview Orbi Pro Router and Satellite Package Contents...................................................8 Orbi Pro Router and Satellite Hardware Overviews...............................................9 Orbi Pro Router Model SRR60 Hardware Overview.........................................9 Orbi Pro Satellite Model SRS60 Hardware Overview.....................................10 LED Behavior....................................................................................................
Orbi Pro Set Up an IPv6 6to4 Tunnel Internet Connection.................................................34 Set Up an IPv6 Pass Through Internet Connection.............................................35 Set Up an IPv6 Fixed Internet Connection...........................................................36 Set Up an IPv6 DHCP Internet Connection.........................................................37 Set Up an IPv6 PPPoE Internet Connection........................................................
Orbi Pro Enable or Disable Implicit Beamforming..............................................................71 Enable or Disable MU-MIMO...............................................................................72 Check Your Internet Bandwidth............................................................................73 Improve Network Connections With Universal Plug N Play.................................73 Chapter 6 Manage Your Network Update the Router and Satellite Firmware........................
Orbi Pro Install OpenVPN Software on Your Mac Computer.......................................102 Install OpenVPN Software on an iOS Device................................................103 Install OpenVPN Software on an Android Device.........................................104 Use a VPN Tunnel on Your Windows Computer.................................................104 Use VPN to Access Your Internet Service at Home...........................................
Overview 1 The Orbi Pro creates dedicated high-speed WiFi connections to your Internet service. The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends the WiFi signal throughout your home.
Orbi Pro Orbi Pro Router and Satellite Package Contents Your Orbi Pro package (Model SRK60) contains the following items. Figure 1. Orbi Pro package contents 1. Orbi Pro Router (Model SRR60) 2. Orbi Pro Satellite (Model SRS60) 3. Power adapter (2) (varies by region) 4. Ethernet cable 5. Rubber feet (2 sets) (Place the rubber feet on the bottom of the mount base) 6. Mount bases (2) 7. Mount covers (2) 8. Mount base screws (2 sets) 9. Wall brackets (2) 10.
Orbi Pro (Continued) 11. T-bracket with screw (2) 12. T-bracket screws (2 sets) 13. Ceiling bracket (2) Orbi Pro Router and Satellite Hardware Overviews The following sections display the hardware features available for the Orbi Pro router and satellite. Orbi Pro Router Model SRR60 Hardware Overview Figure 2. Orbi Pro router model SRR60, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Internet port 4. Ethernet ports 5.
Orbi Pro (Continued) 6. DC Power connector 7. Reset button Orbi Pro Satellite Model SRS60 Hardware Overview Figure 3. Orbi Pro satellite model SRS60, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. Power On/Off button and Power LED 5. DC Power connector 6.
Orbi Pro Table 1. Orbi ProWiFi System router and satellite LED descriptions LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green. Power is on. • Solid amber. The router or satellite is booting. • Blinking amber. The router or satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied.
Orbi Pro Table 2. Orbi add-on satellite LED description LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug satellite does not include a Power LED. • Solid green. Power is on. • Solid amber. The satellite is rebooting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied.
Orbi Pro To wall mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3. Use the wall anchors with screws to attach the wall bracket to the wall. 4. Slide the mount base onto the wall bracket. Ceiling-Mount Your Orbi Pro The following instructions require a drop ceiling.
Orbi Pro To ceiling mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3. Attach the T-bracket to the ceiling bracket with the T-bracket screws. 4. Loosen the screw so that the locking plate can slide.
Orbi Pro 5. Secure the T-bracket to the T-bar and tighten the screw. 6. Slide the mount base into the ceiling bracket. Labels The Orbi Pro router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like: Figure 4.
Orbi Pro Figure 5. Orbi Pro satellite label Connect Your Router If you want to connect your Orbi Pro router to an existing gateway, we recommend that you turn off your existing gateway’s WiFi. To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery, and then put the battery back in. 2. Plug in and turn on your modem. 3.
Orbi Pro Figure 6. Orbi Pro placement example for one router and one satellite Figure 7. Orbi Pro placement example for one router and two satellite Sync Your Orbi Pro Satellite The sync process for your Orbi Pro satellite depends on whether your satellite came with your Orbi Pro WiFi System, or if your satellite is an add-on satellite.
Orbi Pro Sync a Satellite from an Orbi Pro WiFi System The Orbi Pro WiFi System includes an Orbi Pro router and a Orbi Pro satellite. The Orbi pro satellite in the WiFi system is preset to automatically find and sync to the WiFi signal from the Orbi Pro router in the same WiFi system. To sync your Orbi Pro satellite: 1. Place your satellite. For more information, see Place Your Satellite on page 16. 2. Connect the satellite to a power source. 3.
Orbi Pro The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and then turns off: • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. • Magenta. The Orbi router and satellite failed to sync.
Orbi Pro • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. • Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try again.
Connect to the Network and Access the Router This chapter contains the following sections: • • • • • Connect to the Network Types of Logins Use a Web Browser to Access the Router Change the Language Access the Orbi Router With NETGEAR genie App 21 2
Orbi Pro Connect to the Network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN). To connect your computer to the router with an Ethernet cable: 1. Make sure that the router is receiving power (its Power LED is lit).
Orbi Pro 3. Press the Sync button on the router. 4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections. Your computer or mobile device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when. Types of logins: • Internet service login.
Orbi Pro To automatically set up your router: 1. Turn the router on by pressing the On/Off button. 2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label. Note If you want to change the router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect. 3. Launch a web browser.
Orbi Pro To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. Change the Language By default, the language is set as Auto. To change the language: 1.
Specify Your Internet Settings 3 Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser.You can also customize or specify your Internet settings.
Orbi Pro Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi Pro 5. Leave the Does your Internet connection require a login No radio button selected. 6. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 7. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field. For the other sections in this page, the default settings usually work, but you can change them. 8. Select an Internet IP Address radio button: • Get Dynamically from ISP.
Orbi Pro The BASIC Home page displays. 4. Select Internet. The Internet Setup page displays. 5. Select the Does your Internet connection require a login Yes radio button. The page adjusts. 6. From the Internet Service Provider menu, select the encapsulation method: The selections are PPPoE, PPTP, or L2TP. 7. In the Login field, enter the login name your ISP gave you. This login name is often an email address. 8. In the Password field, type the password that you use to log in to your Internet service. 9.
Orbi Pro Your settings are saved. 16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Cannot Access the Internet on page 110. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi Pro 7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Click the Apply button. Your settings are saved. Use Auto Config for an IPV6 Internet Connection To set up an IPv6 Internet connection through auto configuration: 1.
Orbi Pro • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. 9. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. 10. Click the Apply button. Your settings are saved.
Orbi Pro • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
Orbi Pro 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display. 6. Click the Apply button. Your settings are saved.
Orbi Pro 7. Select an IP Address Assignment radio button: • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network. 8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.
Orbi Pro • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. 7. (Optional) In the User Class (If Required) field, enter a host name.
Orbi Pro The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN.
Orbi Pro along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another.
Orbi Pro Table 3. Common MTU sizes MTU Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not send or receive large email attachments, for example. 1436 Used in PPTP environments or with VPN.
Control Access to the Internet 4 The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.
Orbi Pro Set Up Parental Controls To set up Parental Controls, you must download the NETGEAR genie app on your mobile device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie. After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page on the genie app. To set up Parental Controls: 1. Connect your mobile device to your router’s WiFi network. 2.
Orbi Pro 6. Select an access rule: • Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected. • Block all new devices from connecting. With this setting, if you buy a new device, before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.
Orbi Pro 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block. For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries. 8. Click the Apply button. Keyword blocking takes effect.
Orbi Pro Delete Keywords To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5.
Orbi Pro 6. In the Trusted IP Address field, enter the IP address of the trusted computer. 7. Click the Apply button. Your settings are saved. Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro 9. To specify how to filter the services, select one of the following radio buttons: • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. 10. Click the Add button. Your settings are saved. Manage Network Access Control Lists You can use access control to block or allow access to your network.
Orbi Pro To schedule blocking: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule. 5. Specify when to block keywords and services: • Days to Block.
Orbi Pro 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent. 8.
Specify Network Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • • • View or Change WAN Settings Dynamic DNS Set Up a Default DMZ Server Change the Router’s Device Name Change the LAN TCP/IP Settings Use the Router as a DHCP Server Disable the DHCP Server Feature in the Router Manage Reserved LAN IP Addresses Custom Static Routes Change the admin WiFi Network Settings Change the Employee WiFi Network Settings Set Up a Guest Network With a Captive Portal View or Ch
Orbi Pro View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Pro Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.
Orbi Pro Specify a DNS Account That You Already Created If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. 5. Change your DDNS account settings as necessary. 6. Click the Apply button. Your settings are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).
Orbi Pro Change the Router’s Device Name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Pro The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. In the IP Address field, type the IP address. 6. In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific device and which must be reached through a gateway or router. 7. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. a.
Orbi Pro To use the router as a DHCP server and specify the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup.
Orbi Pro To disable the DHCP server feature in the router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5.
Orbi Pro 8. Type the MAC address of the computer or server. Tip If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here. 9. Click the Apply button. The reserved address is entered into the table. The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.
Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Custom Static Routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.
Orbi Pro 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. Click the Add button. The page adjusts. 6. In the Route Name field, type a name for this static route (for identification purposes only.) 7.
Orbi Pro 5. In the table, select the radio button for the route. 6. Click the Edit button. The Static Routes page adjusts. 7. Edit the route information. 8. Click the Apply button. Your settings are saved. Delete a Static Route To delete a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router. Note The router web interface calls the admin WiFi network the Wireless 1 network. To change the admin WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Pro Change the admin WiFi Password or Security Level We recommend that you do not disable security for your WiFi network. Note The router web interface calls the admin WiFi network the Wireless 1 network. To change the admin WiFi password or WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Enable the Employee WiFi Network and Change the Settings Before you can set up the employee WiFi network, you must enable it. You must be connected to the admin network to cenable the employee WiFi network and change the settings. When employee devices connect to the employee WiFi network, they cannot see other devices that are connected to the network and cannot access the local area network (LAN).
Orbi Pro Change the Employee WiFi Password or Security Level You must be connected to the admin network to change the employee password and security level. Note The router web interface calls the employee WiFi network the Wireless 2 network. To change the employee WiFi network password or WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Pro To set up a guest network with a captive portal: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Portal. The Guest Portal Settings page displays. 5.
Orbi Pro 15. To set up a redirect URL, select the URL radio button and enter the URL for the page to which you want to redirect users to in the field. After visitors agree to the terms and conditions, they are redirected to this page. 16. Click the Apply button. Your settings are saved. View or Change Advanced WiFi Settings To view or change advanced WiFi settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens.
Orbi Pro To set up the Orbi router as an AP after you set up your Internet connection: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.
Orbi Pro A login window opens. 4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 5. Select ADVANCED > Advanced Setup > Router/AP Mode. The Router/AP Mode page displays. 6. Select the Router Mode radio button. The page adjusts. 7. Click the Apply button. Your settings are saved.
Orbi Pro To enable or disable implicit beamforming: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings.
Orbi Pro Check Your Internet Bandwidth You can use Ookla Speedtest to detect your Internet bandwidth. To check your Internet bandwidth using Speedtest: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
Orbi Pro 6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic. 7. Type the advertisement time to live in hops.
Manage Your Network 6 This chapter describes the router settings for administering and maintaining your router and home network.
Orbi Pro Update the Router and Satellite Firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Check for Firmware Updates To check for new firmware and update your router and satellite: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Orbi Pro To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite. For more information, see Manually Update Satellite Firmware on page 77. 3. Update the firmware on your Orbi router. For more information, see Manually Update Router Firmware on page 77.
Orbi Pro To manually update the firmware on your router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Firmware Update > Manual Update.
Orbi Pro 5. Type the old password, and type the new password twice. 6. To be able to recover the password, select the Enable Password Recovery check box. We recommend that you enable password recovery. 7. Click the Apply button. Your settings are saved. Set Up Password Recovery We recommend that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten.
Orbi Pro 4. Enter the saved answers to the security questions. 5. Enter the serial number of your router. The serial number is on the router label. 6. Click the Continue button. A window opens and displays your recovered password. 7. Click the Login again button. A login window opens. 8. With your recovered password, log in to the router. View Router Status To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Pro Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5.
Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. • Subnet Mask. The subnet mask that is assigned to the router. • Default Gateway.
Orbi Pro A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log. To view and manage logs: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays devices that are connected to the router and satellite through Ethernet (using a wired connection) or connected to a WiFi band in the WiFi network.
Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Traffic Meter. The Traffic Meter page displays. 5. Select the Enable Traffic Meter check box. 6.
Orbi Pro Back Up Settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings.
Orbi Pro Restore Configuration Settings To restore configuration settings that you backed up: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4.
Orbi Pro 4. Select ADVANCED > Advanced Setup > Remote Management. The Remote Management page displays. 5. Select the Turn Remote Management On check box. 6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access the router’s remote management. Note For enhanced security, restrict access to as few external IP addresses as is practical.
Orbi Pro To download the latest genie app for your computer or mobile device, visit NETGEAR.com/genie. For more information about how to set up remote access using the genie app, see the genie app user manual, which is available at downloadcenter.netgear.com/.
Customize Internet Traffic Rules for Ports 7 You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge to set up these features.
Orbi Pro Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi Pro Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window opens. 4. Enter the admin user name and password. The user name is admin.
Orbi Pro A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. 5. Leave the Port Forwarding radio button selected as the service type. 6.
Orbi Pro 6. In the table, select the radio button next to the service name. 7. Click the Delete Service button. Application Example: Make a Local Web Server Public If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server. To make a local web server public: 1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation.
Orbi Pro • An application must use port forwarding to more than one local computer (but not simultaneously). • An application must open incoming ports that are different from the outgoing port. With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify. For outbound traffic from that port, the router saves the IP address of the computer that sent the traffic.
Orbi Pro 11. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields. 12. Click the Apply button. The service is now in the Portmap Table. You must enable port triggering before the router used port triggering for the service that you added. See Enable Port Triggering on page 96. Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Pro 1. You open an IRC client program to start a chat session on your computer. 2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. 3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server.
Use VPN to Access Your Network 8 You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi Pro Set Up a VPN Connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer. VPN uses DDNS or a static IP address to connect with your router.
Orbi Pro Install OpenVPN Software You must install this software on each Windows computer, Mac computer, iOS device, or Android device that you plan to use for VPN connections to your router. Install OpenVPN Software on Your Windows Computer You must install this software on each Windows computer that you plan to use for VPN connections to your router. To install VPN client software on your Windows computer: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Pro 11. Click the Next button. 12. When prompted, read the License Agreement and click the I Agree button. 13. Leave the check boxes selected, and click the Next button. 14. To specify the destination folder, click the Browse button and select a destination folder. Figure 8. A Windows Security window opens.
Orbi Pro 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device. For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a.
Orbi Pro The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN Service in the Router on page 99. 7.
Orbi Pro 8. On your iOS device, download and install the OpenVPN Connect app from the Apple app store. 9. On your computer, unzip the configuration files that you downloaded and send the files to your iOS device. Note that when you open the .ovpn file, a list of apps displays. Select the OpenVPN Connect app to open the .ovpn file. For more information about using OpenVPN on your iOS device, visit http://www.vpngate.net/en/howto_openvpn.aspx#ios.
Orbi Pro For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x.
Orbi Pro Use VPN to Access Your Internet Service at Home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home.
Orbi Pro Block VPN Client Internet Access in the Router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password.
Troubleshooting 9 This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi Pro Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi Settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi Pro • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. 6. Move the satellite to a location closer to the middle of your home. 7. Connect the satellite to a power source. 8.
Orbi Pro The ADVANCED Home page displays. 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network. For more information, see Sequence to Restart Your Network on page 109.
Orbi Pro Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for one of the following reasons: • The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access. If your ISP sets a usage limit, they might charge you for the overage.
Orbi Pro The router continues to attempt to connect indefinitely. 7. If you cannot connect after several minutes, the router might be set up with an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.
Orbi Pro Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected.
Orbi Pro modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the authorized computer.
Supplemental Information This appendix covers the following topics: • • Factory Settings Technical Specifications 116 10
Orbi Pro Factory Settings You can return the Orbi Pro router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds. The router or satellite resets, and returns to the factory settings. Factory Settings for Orbi Pro Router The following table shows the factory default settings for the Orbi Pro router. Table 4.
Orbi Pro Table 4. Factory default settings for the router (Continued) Feature WiFi Default Setting WiFi communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 2.
Orbi Pro Table 5. Factory default settings for the satellite (Continued) Feature Local network (LAN) Default Setting LAN IP 192.168.1.250 Subnet mask 255.255.255.0 DHCP server Enabled DHCP range 192.168.1.2 to 192.168.1.254 DHCP starting IP address 192.168.1.2 DHCP ending IP address 192.168.1.
Orbi Pro Technical Specifications The following are the technical specifications for Orbi Pro router and satellite Technical Specifications for Orbi Pro Router The following table shows the technical specifications for the router. Table 6.
Orbi Pro Table 6. Orbi Pro router specifications (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Europe ETSI) 5 GHz (US): • 5.18 GHz–5.24 GHz • 5.745 GHz–5.825 GHz 5 GHz (EU): 802.11 security • 5.18 GHz–5.24 GHz • 5.26 GHz–5.32 GHz • 5.5 GHz-5.7 GHz WPA-PSK [TKIP], WPA2-PSK [AES] 3 Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary.
Orbi Pro Table 7. Orbi Pro satellite specifications (Continued) Feature Description Electromagnetic emissions FCC Part 15 Class B VCCI Class B EN 55 022 (CISPR 22), Class B C-Tick N10947 LAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WAN 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45 WiFi Maximum wireless signal rate complies with the IEEE 802.11 4 standard. Radio data rates 2.4 GHz: Max. 400 Mbps 5 GHz Front haul: Max. 866 Mbps 5 GHz Back haul: Max. 1733 Mbps Data encoding standards IEEE 802.
