User Manual Orbi Pro Tri-Band Mesh WiFi System Models Orbi Pro Router Model SRR60 Orbi Pro Satellite Model SRS60 May 2021 202-11824-08 NETGEAR, Inc. 350 E.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Revision History Publication Part Publish Date Number Comments 202-11824-08 May 2021 We added the following sections: Resolve a browser security warning on page 27 Enable or disable SSID broadcast for a radio on page 103 Enable or disable 20/40 MHz coexistence for the 2.
Contents Chapter 1 Overview Supported Orbi Pro models..............................................................10 Orbi Pro router and satellite hardware overviews..........................10 Orbi Pro router model SRR60 hardware overview....................10 Orbi Pro satellite model SRS60 hardware overview..................11 LED behavior.......................................................................................11 Orbi Pro WiFi system LEDs....................................................
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Specify an Internet connection that uses a login.......................32 Manage an IPv6 Internet connection...............................................34 Requirements for entering IPv6 addresses.................................34 Specify IPv6 Internet connections................................................34 Use auto detection for an IPv6 Internet connection..................35 Use auto configuration for an IPv6 Internet connection.....
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Use the router as a DHCP server......................................................77 Disable the DHCP server feature in the router...............................78 Manage reserved LAN IP addresses................................................79 Reserve an IP address....................................................................79 Edit a reserved IP address............................................................
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Set up a bridge for a VLAN profile............................................116 Improve network connections with Universal Plug and Play......118 Chapter 6 Manage and Monitor Your Orbi Pro System Update the router and satellite firmware......................................121 Enable the automatic firmware update feature.......................121 Check for firmware updates.......................................................
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Chapter 8 Use VPN to Access Your Network Set up a VPN connection.................................................................151 Specify VPN service in the router...................................................151 Install OpenVPN software...............................................................152 Install OpenVPN software on your Windows-based computer.152 Install OpenVPN software on your Mac computer..................
1 Overview The Orbi Pro Tri-Band Mesh WiFi System creates dedicated high-speed WiFi connections to your Internet service. The Orbi Pro router connects to your modem or gateway. The Orbi Pro satellite extends the WiFi signal throughout your business, office, or home.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Supported Orbi Pro models This user manual describes the following Orbi Pro models: • Orbi Pro Router (Model SRR60) • Orbi Pro Satellite (Model SRS60) This user manual does not describe the following Orbi Pro satellites: • Orbi Outdoor Satellite (Model RBS50Y) • Orbi Pro Ceiling Satellite (Model SRC60) For more information about these Orbi Pro satellites, see their user manuals, which are available at https://www.netgear.com/support/.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Internet port 4. Ethernet ports 5. Power On/Off button and Power LED 6. DC Power connector 7. Reset button Orbi Pro satellite model SRS60 hardware overview Figure 2. Orbi Pro satellite model SRS60, front and back views 1. Ring LED (not shown in image) 2. Sync button (also used for WPS connection) 3. Ethernet ports 4. Power On/Off button and Power LED 5.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Orbi Pro WiFi system LEDs The following table describes the LED behavior for an Orbi Pro router (model SRR60) and Orbi Pro satellite (model SRS60) that are purchased together and come in the same package. Table 1. Orbi ProWiFi System router and satellite LED descriptions LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Table 2. Orbi Pro add-on satellite (model SRS60) LED description LED LED Behavior Power LED The Power LED is located above the Power On/Off button on the rear panel. • Solid green. Power is on. • Solid amber. The satellite is rebooting. • Blinking amber. The satellite is resetting to factory default settings. • Blinking red. The firmware is corrupted. • Off. Power is not supplied.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To wall mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3. Use the wall anchors with screws to attach the wall bracket to the wall. 4. Slide the mount base onto the wall bracket. Ceiling-mount your Orbi Pro The following instructions require a drop ceiling.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To ceiling mount your router or satellite: 1. Place your Orbi router or satellite on the mount base and attach the router or satellite to the base with the provided screws. 2. Attach the mount cover to the mount base. 3. Attach the T-bracket to the ceiling bracket with the T-bracket screws. 4. Loosen the screw so that the locking plate can slide. 5. Secure the T-bracket to the T-bar and tighten the screw.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 6. Slide the mount base into the ceiling bracket. Orbi Pro router label and Orbi Pro satellite label The Orbi Pro router label shows the login information, the WiFi network name and password, the router’s MAC address, and the router’s serial number. The following is an example of what the router label might look like: Figure 3.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Figure 4. Orbi Pro satellite label Connect your Orbi Pro router If you want to connect your Orbi Pro router to an existing gateway, we recommend that you turn off your existing gateway’s WiFi. To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery, and then put the battery back in. 2. Plug in and turn on your modem. 3.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Place your satellite Your satellites must be within range of your router’s WiFi signal in order for it to sync with the router. Use the satellite’s ring LED to help you determine where to place your satellite. Sync your Orbi Pro satellite The sync process for your Orbi Pro satellite depends on whether your satellite came with your Orbi Pro WiFi system, or if your satellite is an add-on satellite.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to the router: a. Press the Sync button on the back of the router. b. Within two minutes, press the Sync button on the back of the satellite. The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue, amber, or magenta as described in Step 3 of this procedure and then turns off.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Add satellites to your network using the router web interface You can use the router web interface to add a satellite to your Orbi network. To add a satellite to your Orbi network using the router web interface: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The satellite’s ring LED lights one of the following colors for about three minutes and then turns off: • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite successfully synced, and the connection between the router and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router. • Magenta.
2 Connect to the Orbi Pro Network and Access the Router To manage your Orbi Pro router and any Orbi Pro satellites that are connected to your Orbi Pro network, you must manage them from your Orbi Pro router web interface.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Connect to the network for initial configuration You can connect to the Orbi network through a wired or WiFi connection. Note: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 WiFi connection using WPS You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network. To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its Power LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. Press the Sync button on the router. 4.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Use the interactive Internet setup process Before you start the interactive Internet setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here. When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your browser does not display the web page Your router does not connect to the Internet Make sure that the computer is connected to the router Review your settings. through one of the LAN Ethernet ports, or is connected through WiFi. Make sure that the router is receiving power, and that Make sure that you selected the correct options and its Power LED is lit typed everything correctly.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 • Mozilla Firefox: If Mozilla Firefox displays a Your connection is not secure warning, click the ADVANCED button. Then, click the Add Exception button. In the pop-up window that displays, click the Confirm Security Exception button. • Microsoft Edge: If Microsoft Edge displays a There is a problem with this website’s security certificate warning or a similar warning, select Details > Go on to the webpage.
3 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Internet.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 10. Select a Router MAC Address radio button: • Use Default Address: Use the default MAC address. • Use Computer MAC Address: The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows. • Use This MAC Address: Enter the MAC address that you want to use. 11. Click the Apply button. Your settings are saved. 12. Click the Test button to test your Internet connection.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 9. If your ISP requires a service name, type it in the Service Name (if Required) field. 10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect. 11. To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your Internet service provider (ISP) can provide this information.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The router automatically detects the information in the following fields: • Connection Type: This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 9. In the LAN Setup section, select an IP Address Assignment radio button: • Use DHCP Server: This method passes more information to LAN devices, but some IPv6 systems might not support the DHCPv6 client function. • Auto Config: This is the default setting. 10. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 5. From the Internet Connection Type menu, select 6to4 Tunnel. The page adjusts. The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. Set up an IPv6 6rd tunnel Internet connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The router can automatically detect the information in the following sections: • 6rd (IPv6 Rapid Deployment) Configuration: The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. 5. From the Internet Connection Type menu, select Fixed. The page adjusts. 6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 9. Select an IPv6 Filtering radio button: • Secured: In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open: In open mode, the router inspects UDP packets only. 10. Click the Apply button. Your settings are saved. Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server: 1.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. (Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 • Password. Enter the password for the ISP connection. • Service Name (if Required). Enter a service name. If your ISP did not provide a service name, leave this field blank. Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Change the MTU size The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays. 5. In the MTU Size field, enter a value from 64 to 1500. 6. Click the Apply button. Your settings are saved. If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.
4 Control Access to the Internet The router comes with a built-in firewall that helps protect your business network from unwanted intrusions from the Internet.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Manage MAC access control lists for WiFi networks and the LAN A MAC access control list (ACL) for a WiFi network (that is, an SSID) or the wired network (that is, the LAN) allows or denies a device access to the network based only on the MAC address of the device. If you block a device for one WiFi network or for the wired network, the device is blocked only for that WiFi network or for the wired network.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Enable a MAC ACL for a specific network When you enable a MAC ACL for a specific network, you must specify the default policy for that network. The default policy determines whether devices that you add to the MAC ACL are allowed or denied access to that specific network. You can set up an independent MAC ACL for each of the WiFi networks and for the wired network. That is, the router supports multiple MAC ACLs.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 You can now add and manage devices on the MAC ACL.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The devices are added to the MAC ACL on the MAC ACL page. Devices on the MAC ACL are an exception to the default policy: • If the default policy of the MAC ACL is to allow access, the added devices are denied access. • If the default policy of the MAC ACL is to deny access, the added devices are allowed access.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The device is added to the MAC ACL on the MAC ACL page. Devices on the MAC ACL are an exception to the default policy: • If the default policy of the MAC ACL is to allow access, the added device is denied access. • If the default policy of the MAC ACL is to deny access, the added device is allowed access. 7. To remove a device from the MAC ACL, do the following: a. Select the check box for the device. b. Click the REMOVE DEVICE button.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The BASIC Home page displays. 4. Select ADVANCED > Security > MAC ACL. The MAC ACL page displays. 5. Go to the section for the network for which you want to disable the MAC ACL. 6. For the specific network, click the Enable MAC Access Control Enabled button. The button changes to the gray Disabled button. The MAC ACL is disabled.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Note: Each network device owns a MAC address, which is a unique 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F (uppercase or lowercase) only, and separated by colons (for example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of a device. If you cannot see the label, you can display the MAC address using the network configuration utilities of a computer.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 6. Click the Apply button. Your settings are saved. 7. Select an access rule for new devices: • Allow all new devices to connect: With this setting, if you add a new device, it can access the Orbi network. You do not need to enter its MAC address on this page. We recommend that you leave this radio button selected.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Click the View list of allowed devices not currently connected to the network link.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Manage the blocked devices on the network access control list If you set up an access list that allows all new devices to access the Orbi network but you want to block some devices from accessing the Orbi network, you must specify the devices that you want to block. You can add a device, remove a device, or change the information for a device. To manage devices that are blocked from accessing the Orbi network: 1.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 7. To remove a device from the blocked list, do the following: a. Select the check box for the device. b. Click the REMOVE FROM THE LIST button. The device is removed from the blocked list. 8. To change the information for a device on the blocked list, do the following: a. Select the check box for the device. b. Click the EDIT button. The Edit Blocked Device page displays. c. Change the access rule, MAC address, or device name. d.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 5. Select a keyword blocking option: • Per Schedule: To block the keywords based on a schedule, select the Per Schedule radio button. For information about how to set the schedule, see Schedule when to block Internet sites and services on page 65. • Always: To block the keywords all the time, select the Always radio button.. 6. In the Type keyword or domain name here field, enter a keyword or domain that you want to block.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The Block Sites page displays. 5. Do one of the following: • To delete a single word, select it and click the Delete Keyword button. The keyword is removed from the list. • To delete all keywords on the list, click the Clear List button. All keywords are removed from the list. 6. Click the Apply button. Your settings are saved. Prevent blocking on a trusted computer You can exempt one trusted computer from blocking.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 8. To add a service or application that is not the list, select User Defined. a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise, select TCP/UDP (both). b. Enter the starting port and ending port numbers. • If the service uses a single port number, enter that number in both fields.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Schedule.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The E-mail page displays. 5. Select the Turn Email Notification On check box. 6. In the Primary E-mail Address field, enter the email address to which logs and alerts are sent. This email address is also used for the From address. If this field is blank, log and alert messages are not sent. 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).
5 Manage the LAN, WAN, and WiFi Settings This chapter includes the following sections: • • • • • • • • • • • • • • • • • • • • View or change WAN settings Manage Dynamic DNS Set up a default DMZ server Change the router’s device name Change the LAN TCP/IP settings Use the router as a DHCP server Disable the DHCP server feature in the router Manage reserved LAN IP addresses Manage custom static routes Change the admin WiFi network settings Manage the employee WiFi network settings Manage the IoT WiFi networ
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. To view the WAN settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 enabled and you can select which type of IGMP messages are forwarded by the router: - Auto: The router automatically detects the supported protocol (IGMPv3 or IGMPv2) and forwards the message accordingly. This is the default setting, which we recommend. - IGMPv3: The router forwards IGMPv3 messages but can also forward IGMPv2 messages. (IGMPv3 is backward compatible with IGMPv2.).
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your business network and automatically connects you. If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 14. To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Specify a DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. 12. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If compromised, the DMZ server computer can be used to attack other computers on your network. The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Device Name.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. In the IP Address field, type the IP address. 6. In the IP Subnet Mask, type the subnet mask of the router.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask • Gateway IP address (the router’s LAN IP address) • DNS server IP address (the router’s LAN IP address) Disable the DHCP server feature in the router By default, the router acts as a DHCP server.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays. 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Set up a static route To set up a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Edit a static route To edit a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 selection in your computer or WiFi device to match the current settings for your network. Change the admin WiFi password or security level We recommend that you do not disable security for your WiFi network. Note: The router web interface calls the admin WiFi network the Wireless 1 network. To change the admin WiFi password or WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 When you select this option, the Password (Network Key) field displays. Do the following: a. In the Password (Network Key) field, enter the network key (password) that you want to use. It is a text string from 8 to 63 characters. b. Write down the new password and keep it in a secure place for future reference. • WPA2 Enterprise: If your network is connected to a RADIUS server that can provide authentication, select this radio button.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Note: The router web interface calls the employee WiFi network the Wireless 2 network. Enable the employee WiFi network and change the settings Before you can set up the employee WiFi network, you must enable it. You must be connected to the admin network to enable the employee WiFi network and change the settings.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 8. To change the Wireless 2 network name (SSID), type a new name in the Wireless 2 Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place. 9. To separate the single SSID for the Wireless 2 network in an SSID for the 2.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless > Wireless 2. The WiFi settings for the wireless 2 network display on the page. 5. Under Security Options, select a WiFi security option: • WPA2-PSK [AES]: The WPA2 option uses AES encryption.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 When you select this option, additional fields display so that you can specify the RADIUS server. Do the following: a. In the IP address field, enter the IP address of the RADIUS server to which the router must connect. b. In the Port field, enter the port number that the router must use to communicate with the RADIUS server. By default, the port number is 1812. c.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Wireless > Wireless 3.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If you cannot connect using WiFi, check the following: • Is your WiFi-enabled computer or mobile device connected to another WiFi network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 When you select this option, the Password (Network Key) field displays. Do the following: a. In the Password (Network Key) field, enter the network key (password) that you want to use. It is a text string from 8 to 63 characters. b. Write down the new password and keep it in a secure place for future reference. • WPA-PSK [TKIP] + WPA2-PSK [AES]: If your network includes legacy devices (devices that support only WPA), select this radio button.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. Set up a guest WiFi network and captive portal You can set up a guest WiFi network (guest portal), which allows visitors to access the Internet using a dedicated SSID. You can also set up a captive portal for the guest portal.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 6. Leave the Enable SSID Broadcast check box selected. Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find your network and connect to it. If you clear this check box, that creates a hidden network. 7. To change the network name, type a new name in the Guest Portal Network Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To set up a guest network with a captive portal: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 After visitors are authenticated, they can access the Internet for that period of time. After the period expires, visitors are redirected to the Terms and Conditions page. 11. To include a custom Terms and Conditions page, click the Browse button in the Terms and Conditions section. 12. Locate and select the terms and conditions file on your computer. The file must be a .txt file, encoded in UTF8 format, and can be up to 1 MB. 13.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Portal. The Guest Portal Settings page displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 • Require Wi-Fi code. To require users to enter a WiFi code before they can gain WiFi access, select the Require Wi-Fi code radio button and type a WiFi code in the field that displays. If you enable this option, users can either check in to the selected Facebook business page or skip the check-in by using the WiFi code. c. From the Session Length menu, select the period after which users are automatically logged out. d.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To set the download bandwidth ratios for the SSIDs: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. The router sends the new settings to the satellite. Manage the advanced WiFi settings Depending on the advanced WiFi setting, the setting applies either to all WiFi networks on a radio or to all WiFi networks on the router. That is, these settings not apply to one individual WiFi network only. Change the region of operation You can change the region of operation, which is region in which you operate the router.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. The router restarts with the settings for the new region. Enable or disable SSID broadcast for a radio By default, the router broadcasts its WiFi network names (SSIDs) so that WiFi clients can detect them in their scanned network lists. Turning off the SSID broadcast provides additional WiFi security, but users must know an SSID to be able to join its WiFi network. For each 2.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode. 20/40 MHz coexistence does not apply to the 5 GHz radio. To enable or disable 20/40 MHz coexistence for the 2.4 GHz radio: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Note: We recommend that you do not disable the WMM settings. If you disable the WMM settings for a radio, the maximum link rate that your router can reach on the radio is 54 Mbps. To enable or disable WMM: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To change the CTS/RTS threshold and preamble mode for a radio: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Change the transmission output power for a radio By default, the transmission output power of the router is set at the maximum. If two or more WiFi routers, access points, WiFi gateways, or combination of these WiFi devices are operating in the same area and on the same channel, interference can occur. In such a situation, you might want to decrease the transmission output power for one or both radios.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To enable or disable daisy-chain: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. In the Backhaul Password section, click the GENERATE button. The router generates a new backhaul password. Enable or disable implicit beamforming Implicit beamforming means that the router can use information from client devices that support beamforming to improve the WiFi speed, reliability, and range.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If you connected over WiFi to the network, you are disconnected from the network and must reconnect. Enable or disable fast roaming If your Orbi Pro network includes WiFi clients that must be able to roam from Orbi Pro device to another Orbi Pro device, enable fast roaming so that certain client applications can quickly reassociate with the new Orbi Pro device. To enable or disable fast roaming: 1.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To enable or disable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To enable or disable PMF: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To set up the Orbi router as an AP after you set up your Internet connection: 1. Use an Ethernet cable to connect the Internet port of this router to a LAN port on your existing router or gateway. 2. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 3. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Set up router mode If you set up your router as an access point, you can change it back to a router. To set up the Orbi router as a router: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Speedtest. The Speedtest page displays. 5. Click the Take a Speedtest button. Your Internet’s download and upload speeds display.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button.
6 Manage and Monitor Your Orbi Pro System This chapter describes the router settings for administering, maintaining, and monitoring your Orbi Pro system The chapter includes the following sections: • • • • • • • • • • • • • • • • • Update the router and satellite firmware Change the admin password Enable admin password reset Reset the admin password View router status and usage information Display Internet port statistics Check the Internet connection status View satellites, WiFi devices, and wired devices
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. Enable the automatic firmware update feature You can let the router automatically update its firmware and the firmware for any Orbi satellites on the network. To enable the automatic firmware update feature: 1.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Firmware Update > Online Update. The Firmware Update page displays. 5. Click the Check button. The router checks to see if new firmware is available for the router and satellite. 6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 For more information, see Manually update router firmware on page 124. Manually update satellite firmware We recommend that you update your satellite’s firmware before you update the router’s firmware. To manually update your satellite’s firmware: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The firmware on your Orbi satellite is updated. Manually update router firmware We recommend that you update your router’s firmware after you update the satellite’s firmware. WARNING: Make sure that your satellite completes its firmware update before you update your router’s firmware. To manually update your router’s firmware: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To set the password for the user name admin: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Set Password. The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 A login window opens. 8. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The Show Statistics window opens and displays following information: • System Up Time: The time elapsed since the router was last restarted. • Port: The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following information: - Status: The link status of the port. - TxPkts: The number of packets transmitted on this port since reset or manual clear.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address: The IP address that is assigned to the router. • Subnet Mask: The subnet mask that is assigned to the router. • Default Gateway: The IP address for the default gateway that the router communicates with.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 • Connection Type: The device is connected to the Orbi network through a wired Ethernet connection. • Connected Orbi: The Orbi router or satellite that the device is connected to. The Orbi router’s or satellite’s MAC address also displays. The Wireless Devices table displays the following information: • Device Name: The device model, name, type, and IP address. • IP Address: The device IP address.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Attached Devices. The Attached Devices page displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Logs. The Logs page displays the following information: • Date and time: The date and time the log entry was recorded. • Source IP: The IP address of the initiating device for this log entry.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To enable the syslog function and specify the syslog server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Traffic Meter.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 12. To update the Internet Traffic Statistics section, click the Refresh button. 13. To display more information about the data traffic on your router and to change the poll interval, click the Internet Traffic Status button. Change the NTP server By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync the network time. You can change the NTP server to your preferred NTP server.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > NTP Settings. The NTP Settings page displays. 5. Select your time zone from the menu. 6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 A copy of the current settings is saved in the location you specified. Manage the automatic backup options You can let the router automatically back up configuration settings before a firmware upgrade. You can also schedule an automatic backup at a regular interval. To manage the automatic backup options: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To erase the configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 6. Click the RESTORE button. The file is uploaded to the router and the router reboots. WARNING: Do not interrupt the reboot process. Set up remote management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature. For information about Dynamic DNS, see Manage Dynamic DNS on page 70.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Select one of the following: • To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access. • To allow access from a range of IP addresses on the Internet, select the IP Address Range radio button. Enter a beginning and ending IP address to define the allowed range. • To allow access from any IP address on the Internet, select the Everyone radio button. 7.
7 Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Manage port forwarding to a local server If your business network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. The router can forward incoming traffic with specific protocols to computers on your local network.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 9. In the Server IP Address field, enter the IP address of the computer that will provide the service. 10. Click the Add button. The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. 2.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 12. Type the IP address in the Internal IP address fields or select the radio button for an attached device listed in the table. 13. Click the Apply button. The service is now in the list on the Port Forwarding/Port Triggering page. Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Your settings are saved. Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes. How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 The service is now in the Portmap Table. You must enable port triggering before the router used port triggering for the service that you added. See Enable port triggering on page 148. Enable port triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Application example: Port triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667.
8 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you are away from your business. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, we recommend that you change these settings before you install the OpenVPN software. 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use. 8. Click the Apply button. Your settings are saved.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 151. 7. Click the For Windows button to download the OpenVPN configuration files. 8. Visit openvpn.net/index.php/download/community-downloads.html to download the OpenVPN client utility. 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 14. To specify the destination folder, click the Browse button and select a destination folder. 15. Click the Install button. The window displays the progress of the installation and then displays the final installation page. 16. Click the Finish button. 17. Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. To install VPN client software on your Mac computer: 1.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Install OpenVPN software on an Android device You must install this software on each Android device that you plan to use for VPN connections to your router. To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Use a VPN tunnel on your Windows-based computer After you set up the router to use VPN and install the OpenVPN application on your computer, you can open a VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Select Connect. The VPN connection is established. You can launch a web browser and log in to your router. Use VPN to access your Internet service at your business When you are away from your business and you access the Internet, you usually use a local Internet service provider. For example, in a hotel you might be given a code that lets you use the hotel’s Internet service account to access the web.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 If your browser does not display a login window but displays a security warning and does not let you proceed, see Resolve a browser security warning on page 27. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Select the Enable VPN Service radio button. 6.
9 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the router and wait two minutes. WiFi settings Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and the router match.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi Prorouter. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. If the Power LED on the back of the satellite does not light and your satellite provides a Power On/Off button, press the button. Some models provide a Power On/Off button. 4. Wait for the satellite’s bar LED to light solid white or magenta.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 10. If the satellite’s bar LED lights magenta, the satellite did not resync with the router. If they successfully synced when they were placed in the same room, do one of the following: • Move the satellite closer to the router and try again. The router must be within the satellite’s WiFi coverage area for a good or fair connection to the satellite. • Place another satellite between the router and the satellite that you are trying to sync.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 6. Click the ADVANCED tab. The ADVANCED Home page displays. 7. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router did not obtain an IP address from your Internet service provider (ISP). If your router cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new router by restarting your network. For more information, see Sequence to restart your network on page 163.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer. • The router might not be configured as the default gateway on your computer. Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address. • You might be running login software that is no longer needed.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 7. If you cannot connect after several minutes, the router might be set up with an incorrect service name, user name, or password, or your ISP might be experiencing a provisioning problem. Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the network.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Test the LAN path to your router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a Windows computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click the OK button.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 To test the path from your computer to a remote device: 1. From the Windows toolbar, click the Start button and select Run. 2. In the Windows Run window, type: ping -n 10 where is the IP address of a remote device such as your ISP DNS server. If the path is functioning correctly, messages display that are similar to those shown in Test the LAN path to your router on page 169.
A Supplemental Information This appendix covers the following topics: • • Factory settings Technical specifications 171
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Factory settings The following factory settings information are for the Orbi Pro router (model SRR60) and the Orbi Pro satellite (model SRS60). You can return the Orbi Pro router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds. The router or satellite resets, and returns to the factory settings.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Table 4.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Factory settings for Orbi Pro satellite model SRS60 The following table shows the factory default settings for the Orbi Pro satellite. Table 5. Factory default settings for the satellite Feature Default Setting Router login User login URL orbilogin.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Table 5. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto2 Country/region United States in the US Otherwise, varies by region RF channel 2.4 GHz fronthaul Auto RF channel 2.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Technical specifications The following are the technical specifications for Orbi Pro router (model SRR60) and Orbi Pro satellite (SRS60). Technical specifications for Orbi Pro router model SRR60 The following table shows the technical specifications for the router. Table 6.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Table 6. Orbi Pro router specifications (Continued) Feature Description Maximum number of computers per wireless network Limited by the amount of WiFi network traffic generated by each node (typically 50–70 nodes) 2.4 GHz: 127 5 GHz (front haul): 127 Operating frequency range 2.4 GHz (US) 2.412–2.462 Operating frequency range 2.4 GHz (Europe ETSI) 2.412–2.472 GHz Operating frequency range 5 GHz (US) 5.18 GHz–5.24 GHz 5.745 GHz–5.
Orbi Pro Router Model SRR60 and Orbi Pro Satellite Model SRS60 Table 7. Orbi Pro router specifications (Continued) Feature Description Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing LAN 4 Ethernet LAN ports with RJ-45 receptacles. The ports support 10BASE-T, 100BASE-TX, and 1000BASE-T WiFi Maximum wireless signal rate complies with the IEEE 802.11 standard.4 Radio data rates 2.4 GHz: Max. 400 Mbps 5 GHz Fronthaul: Max.
