User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview Indoor Model WAX610
- 3. Hardware Overview Outdoor Model WAX610Y
- 4. Install the Access Point in Your Network and Access It for Initial Configuration
- 5. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 6. Manage the Basic WiFi Features
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Remove a WiFi network
- Change the authentication and encryption for a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Enable or disable client isolation for a WiFi network
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- Change the VLAN ID for a WiFi network
- Enable or disable PMF for a WiFi network
- Enable or disable URL tracking for a WiFi network
- Change the format of the DHCP offer messages in a WiFi network
- Select a MAC ACL for a WiFi network
- Set bandwidth rate limits for a WiFi network
- 7. Manage the Basic Radio Features
- 8. Set Up and Manage a Captive Portal
- 9. Manage Access and Security
- 10. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Specify an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 11. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 12. Monitor the Access Point and the Network
- View the access point Internet, IP, and system settings
- View the WiFi radio settings
- View unknown and known neighbor access points
- View client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Mount Indoor Model WAX610 to a Wall or Ceiling
- B. Mount Outdoor Model WAX610Y to a Wall or Pole
- C. Factory Default Settings and Technical Specifications
•
The 2.4G WLAN LED and 5G WLAN LED light solid green.
If clients are connected to a radio, the associated WLAN LED lights solid blue. If
a radio processes traffic, the associated WLAN LED blinks blue.
You can use the LEDs for troubleshooting. For more information, see the following
sections:
• Power/Cloud LED remains off
• Power/Cloud LED remains solid amber
• Power/Cloud LED is blinking amber slowly, continuously
• The access point functions as a PoE PD and the Power/Cloud LED remains solid
amber
• Power/Cloud LED does not light blue in the NETGEAR Insight management mode
• Power/Cloud LED does not stop blinking amber, green, and blue
• 2.4G or 5G WLAN LED is off
Power/Cloud LED remains off
If you use a PoE+ connection and the Power/Cloud LED and other LEDs are off when
the Ethernet cable is connected to a PoE+ switch, do the following:
•
Make sure that the LEDs are not disabled (see Manage the LEDs on page 174).
•
Make sure that the Ethernet cable between the access point and the PoE+ switch is
correctly connected at both ends.
•
Make sure that the other end of the Ethernet cable is plugged into a PoE+ port on
a PoE+ switch that is receiving power.
•
Make sure that the PoE power budget of the PoE+ switch is not oversubscribed so
that the PoE+ switch is capable of delivering PoE+ power to the access point.
If you use an optional power adapter and the Power/Cloud LED and other LEDs remain
off when the access point is turned on, do the following:
•
Make sure that the LEDs are not disabled (see Manage the LEDs on page 174).
•
Make sure that the power adapter is correctly connected to the access point, and
that the power adapter is correctly connected to a functioning power outlet. If it is
plugged into a power strip, make sure that the power strip is turned on. If it is plugged
directly into the wall, verify that the outlet is not switched off.
•
Make sure that you are using the NETGEAR power adapter for this product. That is,
do not use the NETGEAR power adapter for another NETGEAR product or a
third-party power adapter.
User Manual221Diagnostics and
Troubleshooting
Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y