User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview Indoor Model WAX610
- 3. Hardware Overview Outdoor Model WAX610Y
- 4. Install the Access Point in Your Network and Access It for Initial Configuration
- 5. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 6. Manage the Basic WiFi Features
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Remove a WiFi network
- Change the authentication and encryption for a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Enable or disable client isolation for a WiFi network
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- Change the VLAN ID for a WiFi network
- Enable or disable PMF for a WiFi network
- Enable or disable URL tracking for a WiFi network
- Change the format of the DHCP offer messages in a WiFi network
- Select a MAC ACL for a WiFi network
- Set bandwidth rate limits for a WiFi network
- 7. Manage the Basic Radio Features
- 8. Set Up and Manage a Captive Portal
- 9. Manage Access and Security
- 10. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Specify an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 11. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 12. Monitor the Access Point and the Network
- View the access point Internet, IP, and system settings
- View the WiFi radio settings
- View unknown and known neighbor access points
- View client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Mount Indoor Model WAX610 to a Wall or Ceiling
- B. Mount Outdoor Model WAX610Y to a Wall or Pole
- C. Factory Default Settings and Technical Specifications
(Continued)
DescriptionSetting
This option is the most secure personal authentication option. WPA3 uses SAE encryption
and enables only WiFi devices that support WPA3 to join the VAP. If you select this option,
802.11w (PMF) is automatically set to mandatory (see Enable or disable PMF for a WiFi
network on page 79).
WPA3 provides a more secure connection than WPA2 but many WiFi devices might not
yet detect WPA3 and support only WPA2. If your network also includes WPA2 devices,
select WPA3/WPA2 Personal authentication.
In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must
enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA3 Personal
This option, which is the same as WPA3/WPA2-PSK, enables WiFi devices that support
either WPA3 or WPA2 to join the VAP. This option uses SAE and AES encryption.
WPA2-PSK (which uses AES) is less secure than WPA3 (which uses SAE).
In the Passphrase field, enter a phrase of 8 to 63 characters. To join the VAP, a user must
enter this passphrase. To view the passphrase in clear text, click the eye icon.
WPA3/WPA2
Personal
7. Click the Apply button.
Your settings are saved.
8. Make sure that you can connect to the new WiFi network.
If you cannot connect to the new WiFi network, check the following:
•
If your WiFi-enabled computer or mobile device is already connected to another
WiFi network in your area, disconnect it from that WiFi network and connect it to
the correct WiFi network. Some WiFi devices automatically connect to the first
open network without WiFi security that they discover.
•
If your WiFi-enabled computer or mobile device is trying to connect to your
network with its old settings (before you changed the settings), update the WiFi
network selection in your WiFi-enabled computer or mobile device to match the
current settings for your network.
• Does your WiFi device display as a connected client? (See View client distribution,
connected clients, and client trends on page 185.) If it does, it is connected to the
network.
• Are you using the correct WiFi network name (SSID) and password?
•
If you changed the WiFi authentication and encryption to WPA3 Personal, make
sure that the WiFi adapter device driver is updated to the latest version on your
WiFi-enabled computer or mobile device.
User Manual73Manage the Basic WiFi Features
Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y