User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview
- 3. Install the Access Point in Your Network and Access It for Initial Configuration
- Position your access point for best performance
- Set up and connect the access point to your network
- Connect to the access point for initial configuration
- Connect over WiFi using the NETGEAR Insight app
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi to the local browser UI for initial configuration
- Connect over the LAN to the local browser UI for initial configuration
- Configure the access point offline using a directly connected computer
- Log in to the access point after initial setup
- Dismiss a browser security warning
- 4. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 5. Manage the Basic WiFi Features for a WiFi network
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Remove a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Change the VLAN ID for a WiFi network
- Change the authentication and encryption for a WiFi network
- Enable or disable PMF for a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- 6. Manage the Basic Radio Features
- 7. Set Up and Manage a Captive Portal
- 8. Manage Access and Security
- 9. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Set an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 10. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 11. Monitor the Access Point and the Network
- Display the access point Internet, IP, and system settings
- Display the WiFi radio settings
- Display unknown and known neighbor access points
- Display client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 12. Manage the Advanced WiFi Features for a WiFi network
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity for a WiFi client device
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Factory Default Settings and Technical Specifications
- B. Mount the Access Point to a Wall or Ceiling
•
WiFi repeater: The repeater sends all traffic from its local WiFi or wired devices to
the WiFi base station. Similarly, the repeater receives all traffic for its local WiFi or
wired computers from the base station. The repeater is connected to the network
(and Internet) over the WiFi connection to the base station. To configure this mode,
you must know the MAC address of the 2.4 GHz or 5 GHz radio on the base station.
By default, the access point functions in dual-band concurrent mode. If you enable the
WiFi repeater in either radio band, the WiFi base station or WiFi repeater cannot be
enabled in the other radio band. However, if you enable the WiFi base station in either
radio band and use the other radio band for either client access or as a WiFi base station,
dual-band concurrent mode is not affected.
Before you can set up a WiFi network with WDS, your configuration must meet the
following conditions:
•
Both access points must use the same WiFi channel and WiFi security settings.
•
Both access points must be on the same LAN IP subnet. That is, all of the access
point LAN IP addresses are in the same network.
•
All LAN devices (wired and WiFi computers) are configured to operate in the same
LAN network address range as the access points.
Note: If you are using the access point as the base station with a non-NETGEAR access
point as a repeater, you might need to change more configuration settings. In particular,
you might need to disable the DHCP server function on the non-NETGEAR access point
that is the repeater.
CAUTION: Before you set up a WiFi bridge between two access points, enable STP on
the access points (see Enable
or disable Spanning Tree Protocol on page 129) and on
the switches to which the access points are connected. If your switches do not support
STP, after the WiFi bridge is established, disconnect one of the access points from its
switch to prevent a network loop and connectivity problems. If you used a PoE+ switch
for that access point, you now must use a power adapter.
Set up a WiFi bridge between access points
The following procedure describes how you can configure the WiFi bridge settings on
one access point and then do the same on another access point, allowing the WiFi
bridge to be established.
User Manual198Set up a WiFi Bridge
Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620