User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview
- 3. Install the Access Point in Your Network and Access It for Initial Configuration
- Position your access point for best performance
- Set up and connect the access point to your network
- Connect to the access point for initial configuration
- Connect over WiFi using the NETGEAR Insight app
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi to the local browser UI for initial configuration
- Connect over the LAN to the local browser UI for initial configuration
- Configure the access point offline using a directly connected computer
- Log in to the access point after initial setup
- Dismiss a browser security warning
- 4. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 5. Manage the Basic WiFi Features for a WiFi network
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Remove a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Change the VLAN ID for a WiFi network
- Change the authentication and encryption for a WiFi network
- Enable or disable PMF for a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- 6. Manage the Basic Radio Features
- 7. Set Up and Manage a Captive Portal
- 8. Manage Access and Security
- 9. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Set an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 10. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 11. Monitor the Access Point and the Network
- Display the access point Internet, IP, and system settings
- Display the WiFi radio settings
- Display unknown and known neighbor access points
- Display client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 12. Manage the Advanced WiFi Features for a WiFi network
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity for a WiFi client device
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Factory Default Settings and Technical Specifications
- B. Mount the Access Point to a Wall or Ceiling
(Continued)
DescriptionSetting
Enter exactly the same password that you entered in the AP Login New Password field.Confirm New
Password
You cannot use the default SSID for regular operation. The default SSID is for setup only.
Enter a new name with a maximum of 32 characters. You can use a combination of
alphanumeric and special characters, except for quotation marks (") and a backslash (\).
SSID
9.
From the Authentication menu, select one of the following authentication types for
the WiFi network, and, if applicable, set a new passphrase (network key or WiFi
password) for the WiFi network:
•
Open: Clients are not authenticated, traffic is not encrypted, and 802.11w (PMF)
is automatically disabled. This setting does not provide any security and is not
appropriate for most situations.
If you select Open from the menu, the Enhanced Open check box displays and
the Allow Devices to Connect with Open check box can display:
-
Enhanced Open: If you select the Enhanced Open check box, the WiFi
enhanced open feature is enabled. This feature is based on opportunistic
wireless encryption (OWE). The encryption is set to CCM mode protocol
(CCMP) and 802.11w (PMF) is automatically set to mandatory.
- Allow Clients to Authenticate using Legacy Open (OWE Transition Mode):
If you select the Enhanced Open check box, the Allow Clients to
Authenticate using Legacy Open (OWE Transition Mode) check box
displays. If you select this check box, the WiFi network can accept both clients
that support the WiFi enhanced open feature and clients that do not. For
clients that do not support the WiFi open enhanced feature, traffic is not
encrypted. If you do not select this check box, the WiFi network can only
accept clients that support the WiFi enhanced open feature.
•
WPA2 Personal: This option allows only WiFi clients that support WPA2 to
connect to the SSID. Select this option if all WiFi clients are capable of supporting
WPA2. This option uses AES encryption. In the Passphrase field, enter a new
passphrase for the WiFi network.
•
WPA2/WPA Personal: This option allows both WPA and WPA2 WiFi clients to
connect to the SSID. This option uses TKIP and AES encryption. Broadcast packets
use TKIP. For unicast (that is, point-to-point) transmissions, WPA clients use TKIP
and WPA2 clients use AES. In the Passphrase field, enter a new passphrase for
the WiFi network.
User Manual38Install the Access Point in Your
Network and Access It for Initial
Configuration
Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620