User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview
- 3. Install the Access Point in Your Network and Access It for Initial Configuration
- Position your access point for best performance
- Set up and connect the access point to your network
- Connect to the access point for initial configuration
- Connect over WiFi using the NETGEAR Insight app
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi to the local browser UI for initial configuration
- Connect over the LAN to the local browser UI for initial configuration
- Configure the access point offline using a directly connected computer
- Log in to the access point after initial setup
- Dismiss a browser security warning
- 4. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 5. Manage the Basic WiFi Features for a WiFi network
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Remove a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Change the VLAN ID for a WiFi network
- Change the authentication and encryption for a WiFi network
- Enable or disable PMF for a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- 6. Manage the Basic Radio Features
- 7. Set Up and Manage a Captive Portal
- 8. Manage Access and Security
- 9. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Set an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 10. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 11. Monitor the Access Point and the Network
- Display the access point Internet, IP, and system settings
- Display the WiFi radio settings
- Display unknown and known neighbor access points
- Display client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 12. Manage the Advanced WiFi Features for a WiFi network
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity for a WiFi client device
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Factory Default Settings and Technical Specifications
- B. Mount the Access Point to a Wall or Ceiling
Connect the access point as an extender to a root access point..47
Connect over the Internet using the NETGEAR Insight Cloud
portal....................................................................................................50
Chapter 5 Manage the Basic WiFi Features for a WiFi network
Set up an open or secure WiFi network..........................................52
View or change the settings of a WiFi network...............................60
Remove a WiFi network.....................................................................61
Hide or broadcast the SSID for a WiFi network..............................62
Change the VLAN ID for a WiFi network.........................................63
Change the authentication and encryption for a WiFi network....64
Enable or disable PMF for a WiFi network......................................68
Disable or enable a WiFi network or set up a WiFi activity
schedule..............................................................................................69
Enable or disable band steering with 802.11k RRM and 802.11v
WiFi network management...............................................................71
Chapter 6 Manage the Basic Radio Features
Manage the basic WiFi settings for the radios................................74
Turn a radio on or off.........................................................................77
Change the WiFi mode for a radio...................................................78
Change the channel width for a radio.............................................79
Change the guard interval for a radio.............................................81
Change the output power for a radio..............................................82
Change the channel for a radio........................................................83
Manage Quality of Service for a WiFi radio.....................................84
Chapter 7 Set Up and Manage a Captive Portal
Set up a click-through captive portal for a WiFi network..............88
Set up an external captive portal for a WiFi network.....................91
Register and configure Facebook Wi-Fi for the access point.......94
Set up a Facebook Wi-Fi captive portal for a WiFi network..........96
Unregister the access point from Facebook Wi-Fi.........................97
Chapter 8 Manage Access and Security
Block specific URLs and keywords for Internet access................100
Manage user accounts.....................................................................102
Add a user account......................................................................102
Change the time-out period for a user session.......................103
Change the settings for a user account....................................104
Remove a user account...............................................................105
Manage local MAC access control lists.........................................106
Manually set up a MAC access control List...............................107
Import an existing MAC access control list..............................110
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Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620