User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview
- 3. Install the Access Point in Your Network and Access It for Initial Configuration
- Position your access point for best performance
- Set up and connect the access point to your network
- Connect to the access point for initial configuration
- Connect over WiFi using the NETGEAR Insight app
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi to the local browser UI for initial configuration
- Connect over the LAN to the local browser UI for initial configuration
- Configure the access point offline using a directly connected computer
- Log in to the access point after initial setup
- Dismiss a browser security warning
- 4. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 5. Manage the Basic WiFi Features for a WiFi network
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Remove a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Change the VLAN ID for a WiFi network
- Change the authentication and encryption for a WiFi network
- Enable or disable PMF for a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- 6. Manage the Basic Radio Features
- 7. Set Up and Manage a Captive Portal
- 8. Manage Access and Security
- 9. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Set an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 10. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 11. Monitor the Access Point and the Network
- Display the access point Internet, IP, and system settings
- Display the WiFi radio settings
- Display unknown and known neighbor access points
- Display client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 12. Manage the Advanced WiFi Features for a WiFi network
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity for a WiFi client device
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Factory Default Settings and Technical Specifications
- B. Mount the Access Point to a Wall or Ceiling
In the mesh WiFi network, the extender access point connects to the root access point
over a WiFi connection and broadcasts (extends) the WiFi network to the WiFi clients:
•
Backhaul connection. The WiFi connection between the root access point and the
extender access point is referred to as the backhaul connection.
•
Fronthaul connection. The WiFi connection between the extender access point
and its WiFi clients is referred to as the fronthaul connection.
In a NETGEAR Insight Instant Mesh WiFi network, you must use the Insight app to set
up the mesh WiFi connection between the root access point and the extender access
point. That is, you cannot do so through the local browser UI of either the root access
point or the extender access point. In a network with multiple root access points,
NETGEAR Insight automatically connects the extender access point to the root access
point with the strongest WiFi signal.
Although the extender access point broadcasts the same WiFi network or networks as
the root access point, you can also set up a WiFi network on the extender access point,
which then can be broadcast by the root access point and other extender access points
in the mesh network.
The access point can broadcast on the 5 GHz band (the preferred band for the backhaul
connection) and the 2.4 GHz band. Depending on the WiFi capability of the WiFi client,
any band can provide the fronthaul connection.
Requirements for placing an extender access
point in a mesh WiFi network
The following are the requirements for placing an extender access point in an Insight
Instant Mesh WiFi network:
•
The existing WiFi network must include at least one mesh-capable access point that
runs the latest firmware version. On the root access point, use one Ethernet port for
the connection to your network.
•
The extender access point must be within range of the WiFi signal of a root access
point so that it can sync with the root access point. For a reliable WiFi connection,
place the extender access point less than 25 feet (7.5 m), in a line of sight with minimal
obstacles from the closest root access point.
•
You must use the NETGEAR Insight app to install the extender access point in the
existing WiFi network.
User Manual45Install the Access Point in an
Insight Instant Mesh WiFi
Network
Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620