User Manual
Table Of Contents
- Contents
- 1. Introduction
- 2. Hardware Overview
- 3. Install the Access Point in Your Network and Access It for Initial Configuration
- Position your access point for best performance
- Set up and connect the access point to your network
- Connect to the access point for initial configuration
- Connect over WiFi using the NETGEAR Insight app
- Connect over the Internet using the NETGEAR Insight Cloud portal
- Connect over WiFi to the local browser UI for initial configuration
- Connect over the LAN to the local browser UI for initial configuration
- Configure the access point offline using a directly connected computer
- Log in to the access point after initial setup
- Dismiss a browser security warning
- 4. Install the Access Point in an Insight Instant Mesh WiFi Network
- What are a root access point and an extender access point?
- What is an Insight Instant Mesh WiFi network?
- Requirements for placing an extender access point in a mesh WiFi network
- Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network
- Connect the access point as an extender to a root access point
- Connect over the Internet using the NETGEAR Insight Cloud portal
- 5. Manage the Basic WiFi Features for a WiFi network
- Set up an open or secure WiFi network
- View or change the settings of a WiFi network
- Remove a WiFi network
- Hide or broadcast the SSID for a WiFi network
- Change the VLAN ID for a WiFi network
- Change the authentication and encryption for a WiFi network
- Enable or disable PMF for a WiFi network
- Disable or enable a WiFi network or set up a WiFi activity schedule
- Enable or disable band steering with 802.11k RRM and 802.11v WiFi network management
- 6. Manage the Basic Radio Features
- 7. Set Up and Manage a Captive Portal
- 8. Manage Access and Security
- 9. Manage the Local Area Network and IP Settings
- Disable the DHCP client and specify a fixed IP address
- Enable the DHCP client
- Set the 802.1Q VLAN and management VLAN
- Set an existing domain name
- Enable or disable Spanning Tree Protocol
- Enable or disable the network integrity check function
- Enable or disable IGMP snooping
- Enable or disable Ethernet LLDP
- Enable or disable UPnP
- 10. Manage and Maintain the Access Point
- Change the management mode to NETGEAR Insight or Web-browser
- Change the country or region of operation
- Change the admin user account password
- Change the system name
- Specify a custom NTP server
- Set the time zone
- Manage the syslog settings
- Manage the firmware of the access point
- Manage the configuration file of the access point
- Reboot the access point from the local browser UI
- Schedule the access point to reboot
- Return the access point to its factory default settings
- Enable SNMP and manage the SNMP settings
- Manage the LEDs
- 11. Monitor the Access Point and the Network
- Display the access point Internet, IP, and system settings
- Display the WiFi radio settings
- Display unknown and known neighbor access points
- Display client distribution, connected clients, and client trends
- View WiFi and Ethernet traffic, traffic and ARP statistics, and channel utilization
- View or download tracked URLs
- View, save, download, or clear the logs
- View a WiFi bridge connection
- View alarms and notifications
- 12. Manage the Advanced WiFi Features for a WiFi network
- 13. Set up a WiFi Bridge
- 14. Manage the Advanced Radio Features
- 15. Diagnostics and Troubleshooting
- Perform a ping test
- Check the Internet speed
- Quick tips for WiFi troubleshooting
- Troubleshoot with the LEDs
- Power/Cloud LED remains off
- Power/Cloud LED remains solid amber
- Power/Cloud LED is blinking amber slowly, continuously
- The access point functions as a PoE PD and the Power/Cloud LED remains solid amber
- Power/Cloud LED does not light blue in the NETGEAR Insight management mode
- Power/Cloud LED does not stop blinking amber, green, and blue
- 2.4G or 5G WLAN LED is off
- The extender access point and root access point cannot connect
- Troubleshoot WiFi connectivity for a WiFi client device
- Troubleshoot Internet browsing
- You cannot log in to the access point over a LAN connection
- Changes are not saved
- You enter the wrong password and can no longer log in to the access point
- Troubleshoot your network using the ping utility
- A. Factory Default Settings and Technical Specifications
- B. Mount the Access Point to a Wall or Ceiling
servers on page 119). If you select this option, 802.11w (PMF) is automatically set
to mandatory (see Step
9).
When you select WPA3 Enterprise security, the encryption is automatically set to
GCMP256, which is a 256-bit encryption protocol.
When you select WPA3 Enterprise authentication, the Dynamic VLAN radio
buttons display:
-
Enable: The RADIUS server can assign a VLAN ID to clients. If the RADIUS
server does not do so, the clients are automatically assigned the VLAN ID that
you configured for the SSID.
-
Disable: The clients are assigned the VLAN ID that you configured for the
SSID. This is the default setting.
8. Optionally, disable the WiFi broadcast or set up a WiFi activity schedule by selecting
one of the following radio buttons:
•
Always ON: When you set up an SSID, you are creating a new VAP. By default,
the new VAP is enabled and the Always ON radio button is selected.
•
Always OFF: Select this radio button to set up the SSID but temporarily disable
the VAP.
•
Custom: Select this radio button to set up a broadcast schedule. An icon displays
to the right of the radio button. Do the following:
a. Click the icon next to the radio button.
A pop-up window displays.
b.
Either select a predefined time from the Preset menu or select custom time
blocks by clicking the time blocks.
A blue color for a time block indicates that the VAP will be enabled (on). A
gray color for a time block indicates that the VAP will be disabled (off).
c. Click the Done button.
The pop-up window closes.
For each SSID, you can create a single custom schedule. In that schedule, for
each day from 12:00 a.m. to 11:59 p.m., you specify the time or times that the
VAP is disabled.
9. Optionally, enable 802.11w Protected Management Frames (PMF).
Protected Management Frames (PMF), according to the 802.11w standard, is a
security feature that protects unicast and multicast management frames from being
intercepted and changed for malicious purposes. The type of authentication that
User Manual56Manage the Basic WiFi Features
for a WiFi network
Insight Cloud Managed WiFi 6 AX3600 Access Point Model WAX620