User's Manual

Table Of Contents
Reference Manual for the 54 Mbps Wireless Travel Router WGR101
7-2 Troubleshooting
May 2004 (202-10034-01)
Lights Never Turn Off
When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on one minute after power up:
Cycle the power to see if the router recovers.
Clear the routers configuration to factory defaults. This will set the routers IP address to
192.168.0.1. This procedure is explained in “Restoring the Default Configuration and
Password” on page 7-5.
If the error persists, you might have a hardware problem and should contact technical support.
LAN/ WAN Port Light Not On
If this light does not light when the Ethernet connection is made, check the following:
Make sure that the Ethernet cable connections are secure at the router and at the RJ45 slot, or
router, or cable modem.
Make sure that power is turned on to the connected hub or workstation.
Be sure you are using the correct cable:
When connecting the routers Internet port to a cable modem, use the cable that was
supplied with the cable modem. This cable could be a standard straight-through Ethernet
cable or an Ethernet crossover cable.