Router Setup Manual NETGEAR, Inc.
© 2006 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
Contents Router Setup Manual Chapter 1 Connecting the Router to the Internet What’s in the Box? ..........................................................................................................1-1 The Router Bottom Label .........................................................................................1-1 The Front of the Router ............................................................................................1-2 The Back of the Router .............................................
Troubleshooting Logging In to the Router ......................................................................2-3 Troubleshooting the Internet Service Connection ...........................................................2-4 Internet Connection ..................................................................................................2-4 Obtaining an Internet IP Address .............................................................................2-4 Troubleshooting PPPoE ............................
Chapter 1 Connecting the Router to the Internet This chapter describes how to connect your router and how to access the Internet through it. What’s in the Box? The product package should contain the following items: • • • • • The router An AC power adapter (varies by region) A blue Ethernet cable Resource CD, including: — The Smart Wizard Installation Assistant — This manual Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
Router Setup Manual The Front of the Router 5 2 1 4 3 Figure 1-1 You can use the status lights on the front of the router to verify various conditions. Table 1-1. Status Light Activity Description 1. Power On Off Power is supplied to the router. Power is not supplied to the router. 2. Test On Off The system is initializing or in the middle of a firmware upgrade. The system is ready and running. 3. Wireless On Indicates that the Wireless port is initialized.
Router Setup Manual The Back of the Router 2 1 3 4 5 Figure 1-2 The back of the router has the following port connections: 1. 2. 3. 4. 5. Power adapter port Four local Ethernet ports for connecting the local computers Internet port for connecting to a cable or ADSL modem Factory default reset button Wireless antenna What You Need Before You Begin Prepare the following before you set up your router: • • Internet service. The configuration information your Internet Service Provider (ISP) gave you.
Router Setup Manual — Domain Name Server (DNS) Addresses — Fixed or Static IP Address Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it. • For cable modem service, use the computer you first used to set up your Internet service. Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup You have two methods available for setting up your router.
Router Setup Manual Manual Setup There are two steps to setting up your router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. Note: Your computer has to be set to automatically get its TCP/IP network settings from the router via DHCP. This is usually the case. If your are unsure about this, use the wizard on the CD which automatically takes care of this for you, or refer to the documentation for your computer. 2. Configure the router to use your Internet service.
Router Setup Manual f. Securely insert the Ethernet cable from your modem into the Internet port of the router (3). 3 Figure 1-4 g. Securely insert the blue cable (4) that came with your router into a LAN port on the router such as LAN port 1 (5), and the other end into the Ethernet port of your computer (6). 6 4 5 Figure 1-5 Your network cables are connected and you are ready to start your network. 2.
Router Setup Manual c. Last, turn on your computer. Note: For DSL customers, if software logs you in to the Internet, do not run that software. You may need to go to the Internet Explorer Tools menu, Internet Options, Connections tab page where you can select “Never dial a connection.” 1 2 3 4 5 Figure 1-6 d. Check the router status lights to verify the following: • Power: The power light (1) should turn solid green. If it does not, see “Quick Tips” on page 2-1.
Router Setup Manual To Configure the Router to Use Your Internet Service 1. On a computer you connected to the router, open a browser such as Internet Explorer, Netscape Navigator, or Firefox. The router automatically displays the NETGEAR Smart Wizard configuration assistant page. Figure 1-7 Note: If you do not see this page, type http://www.routerlogin.net in the browser address bar and click Enter. If you cannot connect to the router, verify your computer networking setup.
Router Setup Manual Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/. Documentation is available on the CD, on the support Web site, and on the documentation Web site.
Router Setup Manual 2. For security reasons, the router has its own user name and password. When prompted, enter admin for the router user name and password for the router password, both in lower case letters. Note: The router user name and password are not the same as any user name or password you may use to log in to your Internet connection. A login window like the one shown below opens: Figure 1-9 Enter the user name and password. The router will display its home page.
Router Setup Manual 3. Note that the default SSID is NETGEAR. Note: The SSID of any wireless adapters must match the SSID you configure in the router. If they do not match, you will not get a wireless connection. 4. Set the Region. Select the region in which the wireless interface will operate. 5. Click Apply to save your changes.
Router Setup Manual 1-12 Connecting the Router to the Internet v1.
Chapter 2 Troubleshooting This chapter gives information about troubleshooting your router. Quick Tips Here are some tips for correcting simple problems you may have. Be sure to always start your network in this sequence: 1. Turn off and unplug the modem from it’s power outlet, and turn off the router and computer. 2. Turn on the modem, and wait two minutes 3. Turn on the router and wait 1 minute 4. Turn on the computer. Make sure the Ethernet cables are securely plugged in.
Router Setup Manual Check the router status lights to verify correct router operation. If the Power light does not turn solid green within 2 minutes after turning the router on, reset the router according to the instructions in “Restoring the Default Configuration and Password” on page 2-6. To Verify Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1.
Router Setup Manual If you experience problems with the Test light, cycle the power to see if the router recovers. If all lights including the Test light are still on one minute after power up: • Turn the power off and back on to see if the router recovers. • Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default Configuration and Password” on page 2-6.
Router Setup Manual • Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. Try quitting the browser and launching it again. Troubleshooting the Internet Service Connection If your router is unable to access the Internet, check that the Internet connection is working, and then check that the router can get an Internet address.
Router Setup Manual To check the Internet IP address from the browser interface: 1. Log in to the router. 2. Use the Router Status link under the Maintenance heading to check that an IP address is shown for the Internet Port. If 0.0.0.0 is shown, your router has not obtained an IP address from your service provider. If your router is unable to obtain an IP address from the your service provider, the problem may be one of the following: • Your service provider may require a login.
Router Setup Manual If you cannot connect after several minutes, you may be using an incorrect Service Name, User Name or Password. There also may be a provisioning problem with your ISP. Note: Unless you connect manually, the router will not authenticate using PPPoE until data is transmitted to the network. Troubleshooting Internet Browsing If your router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following.
Router Setup Manual Advanced Troubleshooting Using the Ping Utility Most computers and routers have a diagnostic utility called ping that sends an request to a target device. The device then replies. The ping utility makes it easy to troubleshoot a network. Testing the Path from a PC to Your Router You can ping the router to verify that the LAN path from your computer to your router is set up correctly. 1. From the Windows toolbar, click Start and select Run. 2.
Router Setup Manual Testing the Path from a PC to the Internet After verifying that the path between your computer and the router works correctly, test the path from your PC to the Internet. From the Windows run menu, type: PING -n 10 where is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly, replies as in the previous section are displayed.
Appendix A Technical Specifications This appendix provides technical specifications for the router. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP Power Adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input Japan: 100V, 50/60 Hz, input All regions (output): 12 V DC @ 1.0A output Physical Dimensions: 1.1" x 5.8" x 3.
Router Setup Manual A-2 Technical Specifications v1.
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary http://documentation.netgear.com/reference/enu/glossary/index.
Router Setup Manual B-2 Related Documents v1.
