Router Setup Manual NETGEAR, Inc.
© 2007 by NETGEAR, Inc. All rights reserved. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
Contents Router Setup Manual Chapter 1 Connecting the Router to the Internet What’s in the Box? ..........................................................................................................1-1 The Router Bottom Label .........................................................................................1-1 The Front of the Router ............................................................................................1-2 The Back of the Router .............................................
Troubleshooting the Internet Service Connection ...........................................................2-4 Internet Connection ..................................................................................................2-4 Obtaining an Internet IP Address .............................................................................2-4 Troubleshooting PPPoE ...........................................................................................2-5 Troubleshooting Internet Browsing ..............
Chapter 1 Connecting the Router to the Internet This chapter describes how to connect your router and how to access the Internet through it. What’s in the Box? The product package should contain the following items: • • • • The router An AC power adapter (varies by region) A yellow Ethernet cable Resource CD, including: – • The Smart Wizard Installation Assistant – This manual Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer.
Router Setup Manual The Front of the Router 5 2 1 4 3 Figure 1-1 You can use the status lights on the front of the router to verify various conditions. Table 1-1. Status Light Activity Description On Blink Off Power is supplied to the router. The firmware is corrupt, and the router is in rescue mode running TFTP server. You can use TFTP client to upload valid firmware. Power is not supplied to the router. 2. Test On Blink Off The system is initializing.
Router Setup Manual The Back of the Router 2 1 3 4 5 Figure 1-2 The back of the router has the following port connections: 1. 2. 3. 4. 5. Power adapter port Four local Ethernet ports for connecting the local computers Internet port for connecting to a cable or ADSL modem Factory default reset button Wireless antenna What You Need Before You Begin Prepare the following before you set up your router: • • Internet service. The configuration information your Internet Service Provider (ISP) gave you.
Router Setup Manual – Domain Name Server (DNS) Addresses – Fixed or Static IP Address Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it. • For cable modem service, use the computer you first used to set up your Internet service. Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup You have two methods available for setting up your router.
Router Setup Manual Manual Setup There are two steps to setting up your router: 1. Connect the router to the ADSL or cable modem, and connect a computer to the router. Note: Your computer has to be set to automatically get its TCP/IP network settings from the router via DHCP. This is usually the case. If your are unsure about this, use the wizard on the CD which automatically takes care of this for you, or refer to the documentation for your computer. 2. Configure the router to use your Internet service.
Router Setup Manual e. Securely insert the free end of the cable (1) into a LAN port on the router, such as LAN port 4 (3). 1 3 Figure 1-4 f. Securely insert the yellow cable (5) that came with your router into the yellow Internet port of the router (4) and the other end into the modem (2). 2 4 5 Figure 1-5 Your network cables are connected and you are ready to start your network. 1-6 Connecting the Router to the Internet v2.
Router Setup Manual 2. Start your network in the correct sequence Warning: Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet. a. First, plug in and turn on the cable or DSL modem. Wait 2 minutes. b. Now, plug the power cord into your router and into a power outlet. Wait 1 minute. c. Last, turn on your computer. Note: For DSL customers, if software logs you in to the Internet, do not run that software.
Router Setup Manual Setting Up Your Router for Internet Access To access the router using its login name and password, follow these instructions. 1. Connect to the router by typing http://www.routerlogin.net in the address field of your browser, then click Enter. Figure 1-7 Tip: Connect to the router by typing any one of these three URLs in the address field of your browser, then clicking Enter: • http://www.routerlogin.net • http://www.routerlogin.
Router Setup Manual When the router is connected to the Internet, click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the router. If you do not click Logout, the router will wait 5 minutes after there is no activity before it automatically logs you out.
Router Setup Manual 5. Click Apply to save your changes. Note: If you are configuring the router from a wireless computer and you change the router’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply. You must then change the wireless settings of your computer to match the router’s new settings. 6. Configure and test your computers for wireless connectivity.
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Chapter 2 Troubleshooting This chapter gives information about troubleshooting your router. Quick Tips Here are some tips for correcting simple problems you may have. Be sure to always start your network in this sequence: 1. Turn off and unplug the modem from it’s power outlet, and turn off the router and computer. 2. Turn on the modem, and wait two minutes 3. Turn on the router and wait 1 minute 4. Turn on the computer. Make sure the Ethernet cables are securely plugged in.
Router Setup Manual Check the router status lights to verify correct router operation. If the Power light does not turn solid green within 2 minutes after turning the router on, reset the router according to the instructions in “Restoring the Default Configuration and Password” on page 2-6. To Verify Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1.
Router Setup Manual Test Light Never Turns On or Stays On When the router is turned on, the Test light turns on for about 20 seconds and then turns off. If the Test light does not turn on or stays on, the router has a problem. If you experience problems with the Test light, cycle the power to see if the router recovers. If all lights including the Test light are still on one minute after power up: • Turn the power off and back on to see if the router recovers.
Router Setup Manual Troubleshooting the Internet Service Connection If your router is unable to access the Internet, check that the Internet connection is working, and then check that the router can get an Internet address. Internet Connection First verify that your cable or ADSL modem has a successful connection. The cable or ADSL modem status lights indicate if the modem connection is successful or not.
Router Setup Manual 2. Use the Router Status link under the Maintenance heading to check that an IP address is shown for the Internet Port. If 0.0.0.0 is shown, your router has not obtained an IP address from your service provider. If your router is unable to obtain an IP address from the your service provider, the problem may be one of the following: • Your service provider may require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login.
Router Setup Manual If you cannot connect after several minutes, you may be using an incorrect Service Name, User Name or Password. There also may be a provisioning problem with your ISP. Note: Unless you connect manually, the router will not authenticate using PPPoE until data is transmitted to the network. Troubleshooting Internet Browsing If your router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following.
Router Setup Manual Advanced Troubleshooting Using the Ping Utility Most computers and routers have a diagnostic utility called ping that sends an request to a target device. The device then replies. The ping utility makes it easy to troubleshoot a network. Testing the Path from a PC to Your Router You can ping the router to verify that the LAN path from your computer to your router is set up correctly. 1. From the Windows toolbar, click Start and select Run. 2.
Router Setup Manual Testing the Path from a PC to the Internet After verifying that the path between your computer and the router works correctly, test the path from your PC to the Internet. From the Windows run menu, type: PING -n 10 where is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly, replies as in the previous section are displayed.
Appendix A Technical Specifications This appendix provides technical specifications for the router. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, and UPnP Power Adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input Japan: 100V, 50/60 Hz, input All regions (output): 12 V DC @ 1.0A output Physical Dimensions: 1.1" x 6.89" x 4.
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Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary http://documentation.netgear.com/reference/enu/glossary/index.
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