User Manual
Table Of Contents
- Reference Manual for the 54 Mbps Wall-Plugged Router WGX102
- Contents
- Chapter 1 About This Manual
- Chapter 2 Introduction
- Chapter 3 Connecting the Router to the Internet
- Prepare to Install Your Wireless Router
- First, Connect a Wall-Plugged Ethernet Bridge XE102
- Connect the Wireless Router to the Internet
- Now, Set Up a Computer for Wireless Connectivity
- Troubleshooting Tips
- Overview of How to Access the Wireless Router
- How to Manually Configure Your Internet Connection
- Using the Smart Setup Wizard
- NETGEAR Product Registration, Support, and Documentation
- Chapter 4 Wireless Configuration
- Chapter 5 Content Filtering
- Chapter 6 Maintenance
- Chapter 7 Advanced Configuration of the Router
- Chapter 8 Troubleshooting
- Appendix A Technical Specifications
- Appendix B Network, Routing, Firewall, and Basics
- Appendix C Preparing Your Network
- What You Need To Use a Router with a Broadband Modem
- Preparing Your Computers for TCP/IP Networking
- Configuring Windows 95, 98, and Me for TCP/IP Networking
- Configuring Windows NT4, 2000 or XP for IP Networking
- Configuring the Macintosh for TCP/IP Networking
- Verifying the Readiness of Your Internet Account
- Restarting the Network
- Appendix D Wireless Networking Basics
- Glossary
- Index
Troubleshooting 8-1
July 2004 202-10036-01
Chapter 8
Troubleshooting
This chapter gives information about troubleshooting your 54 Mbps Wall-Plugged Router
WGX102. After each problem description, instructions are provided to help you diagnose and
solve the problem.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power light is on.
2. After approximately 10 seconds, verify that:
a. The power light is solid green.
b. The LAN port lights are lit for any local ports that are connected.
c. The Internet port light is lit.
If a port’s light is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10 Mbps, the
light will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power Light Not On
If the Power and other lights are off when your router is turned on:
• Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
• Check that you are using the 12 V DC 1A power adapter supplied by NETGEAR for this
product.
If the error persists, you have a hardware problem and should contact technical support.